# PECU Mobile — user reviews

> 146 indexed App Store user reviews of PECU Mobile by Public Employees Credit Union, rated 4.50/5 from 357 ratings.

- Source: https://appshunter.io/ios/app/pecu-mobile/id687917963/reviews
- App overview in markdown: https://appshunter.io/ios/app/pecu-mobile/id687917963.md
- Rating breakdown: 5★ 281 · 4★ 35 · 3★ 14 · 2★ 9 · 1★ 18

## What do users think of PECU Mobile?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 🔒 Good security features
- 👍 Convenient and accessible
- 🚀 Fast and efficient
- 👍 User-friendly interface
- 👍 Reliable and stable
- 👍 Excellent customer service

**Cons**

- 🐛 Occasional issues with mobile deposits
- 🔍 Limited functionality compared to other banking apps
- 🔍 Confusing bill payment process
- 🔍 Lack of password saving option

**Commonly reported bugs**

- Login screen issues
- Inconsistent performance on older devices

**Most requested features**

- Tap to pay cards
- Apple Wallet integration
- Improved mobile deposit process
- More advanced features and customization options

## Newest reviews (19 of 146)

### 4/5 — New Member

*2026-04-29, version 9.0.260200*

I am enjoying the AP. So far so good.

### 4/5 — It’s improved a bit

*2026-04-19, version 9.0.260200*

Saves the password now. Ultimately still a very bare bones app with delayed account info.

### 3/5 — Not easy to use

*2026-04-10, version 9.0.260200*

I would
Like the option to stop payments. I think the accounts could be more like a box instead of the arrow which is difficult on the phone to me. The app seems old.

### 5/5 — About what one would expect

*2026-04-08, version 9.0.260200*

About what one would expect

### 5/5 — Love this app!

*2026-04-08, version 9.0.260200*

It is so easy to use and a quick way to verify deposits and what checks/debits have cleared!
I love it! (I DO NOT miss the phone app or checking on the computer!) click on the app, enter login info and all your information is there!

### 5/5 — ASLIT Lab Staff at ACC

*2026-03-27, version 9.0.260200*

Groovy🐾😎👍

### 5/5 — Reliable and easy to navigate

*2026-03-27, version 9.0.260200*

What more can I say? Never crashes, always available and makes managing my accounts super easy!

### 5/5 — Terrific

*2026-03-25, version 9.0.260200*

Customer since 1978 which is a lot of years of great service & folks that care !!

### 5/5 — Great app!!!

*2026-03-25, version 9.0.260200*

Love it information is up to date. Fast and easy.

### 5/5 — Love this app!

*2026-03-04*

It is so easy to use and a quick way to verify deposits and what checks/debits have cleared!
I love it! (I DO NOT miss the phone app or checking on the computer!) click on the app, enter login info and all your information is there!

### 5/5 — Good, Secure, Easy to Use

*2026-02-26, version 9.0.250800*

This app is organized well, uses two factor authorization for security, and lets you do just about anything you would ordinarily want to do right from your phone.

### 5/5 — Great app

*2026-02-01, version 9.0.250800*

Love this and it’s easy to use! Also has good security verification options as well.

### 5/5 — Best Credit Union!

*2026-01-22, version 9.0.250800*

Quick and easy in person and online banking.  Staff very attentive and kind.  Hours are great and with many convenient locations.  Best Banking ever!

### 5/5 — Druedas29

*2026-01-03, version 9.0.250800*

Very easy to use.

### 5/5 — Very easy to see accounts.

*2026-01-01, version 9.0.250800*

This is a easy and accessible way to see my accounts.

### 5/5 — Great!

*2025-12-31, version 9.0.250800*

Your App works really good for me and my family! Thank you!

### 5/5 — Reliable and easy to navigate

*2025-12-22*

What more can I say? Never crashes, always available and makes managing my accounts super easy!

### 4/5 — Easy to use

*2025-12-15, version 9.0.250800*

I haven’t had problems, as it seems intuitively designed. Except for one part. If you want to use the bill payment system to generate a check and put something in the memo it’s a little tricky on how you do it. Once you understand it’s easy though.

Update: months later when I tried his bill payment system begin it was still confusing and if I had to call him on the phone to get it explained.  So obviously, it’s not as intuitive as it should be.

### 3/5 — Hear me out..

*2025-12-09, version 9.0.250800*

Tap to pay cards, PLEASE

APPLE WALLET, PLEASE

## Most critical reviews (10 lowest-rated)

### 1/5 — Please do better

*2025-12-20, version 9.0.250800*

There’s very little you can accomplish on this app.

### 1/5 — Not easy to use

*2024-11-23, version 8.1.5812*

I do not care for the app. I cannot find my transactions to transfer money to another bank is not easy. Still haven’t figured it out.

### 1/5 — It hides my account number from "me"

*2023-12-27, version 8.1.5812*

The whole purpose, for this is to be able to access my banking information yet this app hides my own account number from me, the person who had to jump through hoops, just to login!!! No, I don't like the app.

### 1/5 — Payments

*2023-10-09, version 8.1.5808*

It’s not easy to make an online pay through the app

### 1/5 — Good, but still needs expansion.

*2023-10-08, version 8.1.5808*

Works well, but sign-in from a phone is a bit cumbersome, and I’d like to be able to receive notifications regarding things like overdrafts or deposits clearing.

### 1/5 — Please do better

*2023-10-02, version 8.1.5808*

There’s very little you can accomplish on this app.

### 1/5 — Deposits won’t go thru

*2022-12-21, version 8.1.5724*

It would be great if there was an auto picture feature. For some reason the deposit won’t go thru and it keeps telling me to retake photo and renter amount. Ive tried over and over again to make the deposit and it just keeps failing. No idea what the problem is and the vague “ the deposit didn’t go thru, please renter amount and retake photo” reply doesn’t give much in the way of explains the problem.. very disappointed with this app

### 1/5 — Authentication Does Not Work

*2020-01-31, version 7.1.5207*

Login process sends you in a loop after it asks you to create a new login name rather than using the old account ID process.  So, the app is unusable.

### 1/5 — New User

*2018-09-04, version 7.1.5207*

Button doesn’t work. Takes you to the same page as “forgot password”. Will fix rating once I can actually create an account to use the app.

### 2/5 — App is a bit clunky

*2024-01-12, version 8.1.5812*

The PECU app is improved from previous interactions. Now supports Face ID for example. Still not pleasant to use.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2026-07-24, version 9.0.260200*

Love this and it’s easy to use! Also has good security verification options as well.

### 5/5 — Online banking

*2026-06-23, version 9.0.260200*

The site is consistently manageable. Even when changes are made, it remains accessible.

### 5/5 — Great

*2026-06-04, version 9.0.260200*

Easy to use. Great functionality.

### 5/5 — Easy to use

*2026-05-01, version 9.0.260200*

Great app. Gives easy access to accounts

### 5/5 — Very good app

*2026-04-20, version 9.0.260200*

No issues using and its easy to use

### 5/5 — John A bBenavides

*2026-04-12, version 9.0.260200*

I like the apt

### 5/5 — Love this app

*2026-04-11, version 9.0.260200*

Very convenient banking.

### 5/5 — Love the app

*2026-04-11, version 9.0.260200*

The app is very convenient to use from anywhere. I like the flexibility it offers.

### 5/5 — Great features and very reliable app.

*2026-04-11, version 9.0.260200*

Thanks, PECU.  Great app.

### 5/5 — Excellent Customer Service

*2026-04-10, version 9.0.260200*

You are always treated like the owner of the business.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
