# Peek Professional — Tour and Activity Software

> Mobile app for managing tour and activity businesses on the go. (iPhone/iPad app by Peek Travel Inc..)

- Source: https://appshunter.io/ios/app/peek-professional/id828796113 (this page in markdown: same URL + `.md`)
- Developer: [Peek Travel Inc.](https://appshunter.io/developer/767696648)
- Category: Business, Productivity
- Price: Free
- Rating: 3.30/5 from 100 App Store ratings · 55 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 170 MB
- Languages: American English, French (France)
- Released: 2014-03-05
- Data updated: 2026-09-02
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/peek-professional/id828796113/reviews.md

## What is Peek Professional?

Peek Pro’s mobile app is designed to help you quickly manage your business on the go from anywhere. Whether on iPad or mobile, the Peek Pro app lets you maximize revenue, streamline staff operations and get a real-time view of your daily outlook. No signal? No problem! Any changes made will sync across devices as soon as you’re back online. 


With Peek Pro’s app you can:
 
Create customized dashboards to quickly sell activities, rentals, and merchandise any way you want
Keep staff happy with the ability to collect tips at any time
Send emails and texts directly to customers to share updates and booking details
Manage and redeem memberships from your most loyal customers
Use Peek Checkout as a POS to quickly take walk-up bookings
View assigned schedules and manifests to keep your staff up to date on arrivals
Check in guests in seconds with QR Codes, and sign digital waivers on the spot
Reschedule or cancel existing bookings and issue refunds from anywhere
Take and send photos directly from the app to create lasting memories for your guests

This app is for existing Peek Pro partners.
If you haven't signed up yet, reach out to Peek Pro for a free demo to see how we help you increase bookings and save time!

## Key features

- Customizable sales dashboards
- Staff tip collection
- Direct customer communication (email/text)
- Membership management
- Walk-up booking POS
- Schedule and manifest viewing
- QR code guest check-in
- Digital waiver signing

## What do users think of Peek Professional?

Overall sentiment: negative

**Pros**

- 👍 Top-notch customer service
- 👍 User-friendly interface (historically)
- 👍 Digital waivers are great
- 👍 Good for on-the-go bookings
- 👍 Self check-in feature is a favorite

**Cons**

- 🐛 App is buggy and unreliable
- 🐛 Frequent crashes and freezes
- 🐛 Poor UI/UX, especially after updates
- 🐛 Difficult to use mobile app
- 🐛 Inconsistent data display (reservations, manifests)
- 🐛 Updates often break functionality
- 🐛 Slow loading times
- 🐛 Customer service is unhelpful/robotic
- 🐛 Miscalculations in invoicing
- 🐛 Payment processing delays
- 🐛 High-pitched sound issue
- 🐛 Login issues after updates
- 🐛 Missing or truncated information (guide names, booking details)
- 🐛 Inability to scroll through options properly
- 🐛 Constant need to uninstall/reinstall
- 🐛 Daily logouts
- 🐛 Calendar not showing correct dates
- 🐛 Missing calendar days
- 🐛 Website broken on Chrome mobile
- 🐛 App not iPhone X compatible (historically)
- 🐛 Credit card processing issues
- 🐛 App not loading on older iPhones
- 🐛 Glitches when checking people in
- 🐛 App is slow and energy consuming
- 🐛 Deletes waivers when reservations are moved
- 🐛 Alphabetical sort incorrect
- 🐛 No screen to tally equipment needs
- 🐛 App mirrors website poorly
- 🐛 Mass decline in service
- 🐛 Guests cannot schedule on mobile
- 🐛 App blasts high-pitched sound
- 🐛 App shuts down or won't load
- 🐛 Manifest only works when it wants to
- 🐛 App is too basic, needs more filters
- 🐛 Refund button lacks confirmation
- 🐛 Updates make app worse
- 🐛 App is unusable after updates
- 🐛 Schedule won't display after updates
- 🐛 App hangs before crashing

**Commonly reported bugs**

- App crashes frequently
- App freezes
- Login issues after updates
- Manifest not loading or showing incorrect data
- Calendar not displaying correct dates or missing days
- Inability to scroll through options
- Truncated guide names
- Miscalculations in invoicing
- Payment processing delays
- High-pitched sound emitted by app
- App requires frequent uninstall/reinstall
- Daily logouts
- Website broken on Chrome mobile
- App not iPhone X compatible (historically)
- Credit card processing failures
- App not loading on older iPhones
- Glitches during check-in process
- App is slow and consumes high energy
- Waivers deleted when reservations are moved
- Incorrect alphabetical sorting
- Missing screen for equipment needs tally
- App does not mirror website functionality
- Guests unable to schedule on mobile
- App shuts down upon opening
- App won't load tours
- Refund button lacks confirmation
- Updates consistently degrade app performance
- App becomes unusable after updates
- Schedule not displaying after updates
- App hangs before crashing

**Most requested features**

- Improve UI/UX for easier navigation
- Allow users to choose preferred email client
- Option to copy names, numbers, and emails
- More filters (e.g., inactive tours)
- Ability to check reports from phone
- Fix high-pitched sound issue
- Release updates to small batches first
- Hire a UX person and QA team
- Make app mirror the website functionality
- Add a confirmation step for refunds
- Improve manifest loading reliability
- Fix issues with truncated guide names
- Improve scrolling for options
- Fix calendar date display
- Add cart abandonment data functionality
- Improve payment processing speed
- Fix issues with not showing guest count per reservation

## Recent user reviews (10 of 55)

All indexed reviews: https://appshunter.io/ios/app/peek-professional/id828796113/reviews.md

### 3/5 — Not much luck

*2026-08-29*

I didn’t have much luck getting a two click booking developed.   As best I understand, I need to add an activity, create a booking, add guests, process waivers and make payment.  This is an awful lot of steps to get a couple people on a boat similar to how a couple people can hop in a taxi.  Maybe I’m missing something.

### 5/5 — Loving peek - 5 year user

*2026-08-06*

Customer service is absolutely top notch. Always go above and beyond to help with any issues. App and site is very intuitive and user friendly

### 1/5 — Not a fan

*2025-09-04*

Honestly terrible. They’ve made it so you can’t tell how many people are in a reservation unless you do a few extra steps. The app is not good. Right now my calendar isn’t showing the correct dates corresponding to the day of the week, and a few days are missing altogether. We use another booking platform as well for a separate part of the business and the inadequacies of Peek are troubling. Shopping around for alternatives to peek. Wish the app was better, easier for busy businesses to operate at 100%.

### 2/5 — Bad UI

*2025-07-22*

The User interface is not good. When multiple guides are assigned to a shift their names get truncated to the point of being unable to read them. Trying to select different types of manifest is impossible because you can't scroll through the options properly. Simple fixes to these fundamental features would drastically improve the app

### 2/5 — Could be better

*2025-07-01, version 8.9.7*

Too many updates. Every time a new update is made I have to completely uninstall the app and reinstall to have it work.

### 3/5 — Going backwards

*2025-06-02*

Wow what an update… now we all get logged out daily on our phone apps. It doesn’t show the entire calendar and yes I know how to work Peek. 

I realize you guys are trying to make things better but please release things first to small batches and end users before you launch them company wide. 

Let’s be honest Fairharbor is way better than Peek’s app. We constantly ask for updates and you guys have limited development fund so you just say it’s coming someday I’ve had both companies that company listens. I’m looking to change back to fair Harbor because this is just unsustainable how far behind you guys are getting

### 1/5 — Hard to use Mobile app

*2025-05-30*

Why is the mobile app so hard to use!? It doesn’t show you how many tickets for each event you sold, you have to click in to each reservation, bow booking and add up how many guests you’re expecting. How is this good design. I didn’t love the app before the update, somehow y’all made it worse!

### 1/5 — Do not trust your business here

*2025-05-23*

Absolutely the worst here! 
 First let’s start with their platform lacking simple functionalities like providing manifests, lacking ticket options for customers, and miscalculations!!!! Just wait until you send an invoice from the software and they have miscalculated your invoice so now there’s refunds and extras you have to do from your customers bc Peek Pro doesn’t know basic math.  When you complain, agents like Joshua, Riley, and more continuously beat around the bush avoiding the promises of service they made. 
They owe our business money from stolen commissions they kept after errors in their software,
 They have zero accountability, 
And that’s after the many errors, glitches and daily functional problems with the software and design to start with. 
This was supposed to be a great start up software that listens and cares for Tour Operators but Chris Paniccia disappeared after closing his sale with us and most agents are robotic or incompetent to provide any real assistance. This is disappointing coming from Ruswana, as we admired her entrepreneurial ventures but come to find, it’s just another scam software with zero efficiency. 
Do not get peek. You will regret it.

### 1/5 — The New Interface

*2025-05-09*

As a guide peek has been giving me issues for the entire year i have been using it but it was usable. Now with the new interface its incredibly difficult to quickly scroll through bookings and verify group numbers. This change helped nothing and actually made guides lives more difficult

### 1/5 — Awful

*2025-05-06, version 8.9.0*

Awful scheduling app, even worse when they update. The most recent update turned it from awful to the most unusable app ever you, guys can go kick rocks.

## Frequently asked questions about Peek Professional

### What does the Peek Professional app do?

The Peek Professional app allows businesses in the tour and activity sector to manage their operations remotely. It provides tools for sales, staff management, customer communication, and booking management, all accessible from a mobile device or tablet.

### What are the key features of Peek Professional?

Key features include customizable sales dashboards, the ability for staff to collect tips, direct customer communication via email and text, membership management, a mobile POS for walk-up bookings, schedule and manifest viewing, QR code check-ins, digital waiver signing, and the ability to reschedule or cancel bookings and issue refunds.

### Is Peek Professional free to use?

The app is designed for existing Peek Pro partners. While the app itself is free to download and use for partners, Peek Pro offers a free demo for new sign-ups to showcase how it can increase bookings and save time for businesses.

### What devices is Peek Professional compatible with?

The app is designed to be used on both iPad and mobile devices, allowing for flexible management of your business from anywhere.

### How does the app handle offline use?

The app is designed to function even without an internet signal. Any changes or updates made while offline will automatically sync across all devices once an internet connection is re-established.

## Version history (last 5 releases)

### 8.15.8 — 2026-08-31

Added search for product filtering on calendar

### 8.15.7 — 2026-08-25

Various bug fixes and improvements

### 8.15.6 — 2026-08-04

Gift card and store credit redemption is now supported on iOS

### 8.15.5 — 2026-07-08

S700 EMV reader is now supported through mobile app. Added a manifest filter for Canceled bookings

### 8.15.4 — 2026-06-30

Various bug fixes and improvements

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## More apps by Peek Travel Inc.

- [Experiences by Peek](https://appshunter.io/ios/app/experiences-by-peek/id1435232840)
- [PeekPro Focus](https://appshunter.io/ios/app/peekpro-focus/id6450224421)

All apps by Peek Travel Inc.: https://appshunter.io/developer/767696648

## Related topics

[peek pro](https://appshunter.io/ios/topics/peek-pro) · [peek professional](https://appshunter.io/ios/topics/peek-professional) · [peek](https://appshunter.io/ios/topics/peek) · [singlepoint](https://appshunter.io/ios/topics/singlepoint) · [poslix booking](https://appshunter.io/ios/topics/poslix-booking)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*