# PEFCU Mobile Banking — user reviews > 141 indexed App Store user reviews of PEFCU Mobile Banking by Publix Employees Federal Credit Union, rated 4.90/5 from 12,911 ratings. - Source: https://appshunter.io/ios/app/pefcu-mobile-banking/id460813034/reviews - App overview in markdown: https://appshunter.io/ios/app/pefcu-mobile-banking/id460813034.md - Rating breakdown: 5★ 11,941 · 4★ 536 · 3★ 157 · 2★ 61 · 1★ 216 ## What do users think of PEFCU Mobile Banking? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🔒 Protections provided - 👍 Accessibility - 👍 Convenient - 👍 Helpful customer service - 👍 Efficient - 👍 Positive experience - 👍 Reliable - 👍 Excellent app - 👍 Seamless user experience **Cons** - 🐛 Frequent crashes - 🐛 Unreliable mobile banking - 🐛 Slow performance - 🐛 Buggy app - 🐛 Constant maintenance issues - 🐛 Locked out of account - 🐛 Difficult to use - 🐛 Lack of features - 🐛 Unavailable customer service - 🐛 Fraud issues - 🐛 Minimum balance fees **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Transactions not showing accurate dates - Mobile deposits not working - Face/fingerprint unlock not functioning - Accounts not displaying properly **Most requested features** - Faster fund transfers - External bank account integration - 24/7 customer support - Improved bill pay system - Customizable account views - Notifications for account activity - Ability to switch between accounts easily ## Newest reviews (13 of 141) ### 2/5 — Mobile Deposit Sucks *2025-12-19, version 6.15* Love PEFCU, but Mobile Deposit is terrible. It glitches out more often than it works. ### 5/5 — I like it. *2025-10-09, version 6.13* It’s one of the few apps that run on my iPod touch. So I appreciate y’all keeping support for older devices b/c if it ain’t broke why fix it? ### 5/5 — Banking *2025-09-28, version 6.11* Easy simple and great banking ### 5/5 — PEFCU *2025-09-10, version 6.10* Exelete ### 5/5 — Security *2025-06-25, version 6.04* Great keeping up to date with ### 2/5 — Login in problems *2025-06-10, version 6.04* My screen won’t get pass the log in ### 5/5 — Clearly The Bank Bank *2025-05-25, version 5.43* I love my PEFCU, the convenience, credit rates, and customer service is top knotch. It’s where banking with PEFCU is banking with pleasure. ### 5/5 — AWESOME CUSTOMER SERVICE *2025-05-25* Just like our retail grocery division you are the epitome of customer service. All the industry should be trained by the CSR’s that are bred by the food retailer where “SHOPPING IS A PLEASURE”. WHY? It would just make the world a better place. Our associates standard of service permeates all aspects of PUBLIX and makes all interactions at Publix a “pleasure”. TOP OF THE LINE CUSTOMER SERVICE!!!! **Developer response:** Thank you for your kind review. ### 5/5 — Great Credit Union *2025-05-18, version 5.43* Ive Had Publix Credit Union 20 years With Great Banking Experience . They always Show Appreciation to Their Members 110 percent . Thank You PFCU ### 5/5 — Credit monitoring *2025-05-10, version 5.43* I’ve been a member since 2016 and I really appreciate you being there for me. Keep up the good work. ### 5/5 — Great app *2025-04-27, version 5.43* Very easy to use an accurate User friendly ### 5/5 — PEFCU MOBILE *2025-04-19* I love the accessibility, and the protections provided. It helps me to keep track of my spending and if there is a dispute it is resolved expeditiously. The customer service is always bar none!! No other financial institution would I want to be a part of other than my PEFCU!! **Developer response:** We appreciate your review! ### 5/5 — Convenience *2025-04-07, version 5.43* Simple to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2025-12-08, version 6.14* Not good at all ### 1/5 — Unlock feature *2025-12-02, version 6.14* Im trying to unlock my card to purchase and it won’t unlock. The only number I can call is lost or dispute. I spoke to a rep and he said they have limited resources and for me to call business hours. This is not my first time having trouble with the unlock feature. I tried mobile and desktop. Please fix this feature. ### 1/5 — Broken, again after recent update *2025-11-04, version 6.14* PEFCU mobile app auto capture for submitting a check is Broken again after the recent update for my iPod touch 7… auto captures the check then, force closes out of the app.. manual captured but please include this as a back up option not only for when auto capture fails…. ### 1/5 — Please fix the bug *2025-08-04, version 6.08* When you want to mobile deposit a check and take a picture as soon as the auto captured grabs the check it kicks you off of the app. ### 1/5 — Help *2025-07-04, version 6.07* Never had issues till it stops working and can’t unlock cards ### 1/5 — Mobile deposit *2025-06-14, version 5.43* App won’t allow me to deposit a check. Saying it’s not endorsed when it clearly is. ### 1/5 — Move money *2025-05-13, version 5.43* Need to update your system is to old. ### 1/5 — Reporting Bank error *2025-03-27, version 5.43* I cannot report a double withdrawal of a check anywhere and my account is less! How to I stop overdrafts when there is a bank error outside of office hours!? ### 1/5 — Don’t open an account!!!!! *2025-02-21, version 5.39* Hate this app and bank ### 1/5 — Always down *2025-01-30, version 5.37* Within the past year or 2 there’s always issues getting on to this site. Almost ready to change banks after 30+ years with PEFCU. ## Most praised reviews (10 highest-rated) ### 5/5 — Few Tweaks *2026-08-01, version 6.17* Would love if there was notifications on Deposits ### 5/5 — Loretta *2026-07-20, version 6.17* Had pleasure of speaking with Loretta concerning my CD which became due this past week, with her help we reinvested in another CD within minutes. The help she gave was fantastic and I’m much obliged to ### 5/5 — THIS IS AWESOME APP *2026-06-01, version 6.17* I’ve worked at Publix for 8 months and I love it so much they are so there for you like no other job ### 5/5 — Love the new app *2026-03-30, version 6.16* Publix banking online has improved greatly & has always been good ### 5/5 — Great Credit Union *2026-02-22, version 6.15* I have truly enjoyed banking with PEFCU for the last 25 plus years. They are the best! Easy to work with, always professional and protecting my $ ### 5/5 — 5/5 Excellent banking app! *2026-02-05, version 6.15* PEFCU mobile is my go to banking app. I love that it functions on my older apple products like the iPhone 7 and iPod touch. They support older devices and all my banking needs. ### 5/5 — Easy *2025-11-20, version 6.14* PEFCU is so easy just loving it even my great grandmother understand it ### 5/5 — Mobile app *2025-11-12, version 6.14* This is a great app, saves me a lot of time and money! ### 5/5 — Cool bank *2025-11-10, version 6.14* Awesome ### 5/5 — Great app! *2025-10-24, version 6.13* Very good features and the platform is easy on the eyes not a bunch of unnecessary graphics --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*