# Pegasus: Cheap Flight Tickets — user reviews > 903 indexed App Store user reviews of Pegasus by Pegasus Hava Tasimaciligi A.S., rated 4.70/5 from 12,625 ratings. - Source: https://appshunter.io/ios/app/pegasus-cheap-flight-tickets/id723672499/reviews - App overview in markdown: https://appshunter.io/ios/app/pegasus-cheap-flight-tickets/id723672499.md - Rating breakdown: 5★ 10,692 · 4★ 999 · 3★ 377 · 2★ 116 · 1★ 441 ## What do users think of Pegasus? Overall sentiment: positive **Pros** - ⭐️ Amazing app with competitive prices and exclusive deals - 🚀 Efficient and user-friendly interface - 💳 Convenient booking and management of flights - 👍 Reliable and budget-friendly airline choice **Cons** - 🐛 Occasional bugs and glitches in the app - 💳 Limited payment options, issues with foreign cards - 🤔 Confusing luggage information and add-ons **Commonly reported bugs** - App gets stuck on loading screens - Online check-in not available for connecting flights - Issues with updating passenger and passport information **Most requested features** - Add Arabic language support - Improve login and registration process for non-Turkish users - Enhance multi-passenger and multi-flight booking experience ## Newest reviews (10 of 903) ### 2/5 — Difficult to use *2026-08-08, version 3.73.0* I wanted to book flights for 2 people one with luggage one without. I couldn’t do this I had to book each person individually. ### 3/5 — FALLS sie funktioniert, ist sie gut *2026-08-07* Eigentlich ist die App übersichtlich und wenn die Preise im Kalender angezeigt werden, ist es schön übersichtlich. Allerdings funktioniert die App sehr oft gar nicht. Sie bleibt einfach hängen, auch nach Update, Neustart usw. Ich kann also nichts machen. Manchmal dauert es auch minutenlang, bis mal Preise angezeigt werden. Das ist sehr nervig und hält mich davon ab, ein Ticket bei Pegasus zu kaufen. Ich kaufe lieber bei Apps, dir funktionieren. **Developer response:** Hello, We have contacted our related department regarding the feedback you have given. We are here to assist you. When we update our application, temporary issues may occasionally occur depending on your phone model, operating system version, and app store rollout processes. We kindly ask you to wait for a short while and try again. If the issue persists, you can easily reach us through the Contact Us – Help Center section within our application or via the Pegasus Virtual Assistant tab. Thank you for your understanding. ### 2/5 — Prix *2026-08-04* les prix change régulièrement, je trouve ça, c’est dommage **Developer response:** Hello, Ticket prices are based on a dynamic pricing system, and a limited number of seats are allocated to each fare class. These allocations may vary depending on factors such as flight date, time, season, and occupancy rates. Once the lower fare classes are sold out, ticket prices may increase accordingly. Thank you for your understanding. ### 4/5 — payment *2026-07-20, version 3.72.0* It offered apple pay, yet I couldnt use it ### 4/5 — my booking *2026-06-19, version 3.71.0* Booking was easy and the app worked well. ### 1/5 — Can’t buy a ticket vía app *2026-06-17, version 3.71.0* I have now tried to purchase a ticket for the second time, and on each occasion I had to repeat the booking process three separate times because the app simply does not work properly. Sometimes the payment button does not appear at all. Other times, I enter a perfectly valid European bank card issued in Spain, and the payment is immediately rejected for no clear reason. The 3D Secure verification window does not even open, so there is no opportunity to contirm the transaction with the bank. The process simply fails without any useful explanation or solution. ### 1/5 — Некорректная работа игры Bolbol. *2026-06-08* Постоянный баг при нажатии на паспорт. Неактивно. Уже много раз писала, что если нажатие на билет и чемодан активно, то нажатие на паспорт через раз. Сегодня играла. Увидела сразу 3 предмета, но опять треклятый чемодан. Не исправляете баг с зимы. Писала уже неоднократно. Это обман. **Developer response:** Hello, we continue to develop our BolBol Game with your contributions, and we are sorry for the experience you had. If the error you have received still remains, we kindly request you to contact us via our website's "Help Center" section. Our colleagues will get in touch with you as soon as possible regarding your problem. Have a nice day. ### 5/5 — Just great *2026-06-02, version 3.70.0* Once again more than happy booking through the Pegasus app 👏🏻👏🏻 ### 5/5 — İyi *2026-05-31, version 3.70.0* İyi ### 2/5 — Ok, aber Luft nach oben *2026-05-31, version 3.70.0* App hängt, wenn man für zwei Personen bucht und einer kein BOLBOL Mitglied ist. Warum wird nur Hamdgepäck buchen nicht gleich in den ersten Schritten zusammen mit Eco etc. angezeigt. Und warum kann man seine bolbol Bonuspunkte erst nach der festen Buchung nutzen oder ich habe etwas übersehen. ## Most critical reviews (10 lowest-rated) ### 1/5 — Не открывается приложение, требует обновить, обновления нет *2026-08-18* Не открывается приложение требует обновить, а обновления нет **Developer response:** Hi, we would not want you to have such an experience. For us to be able to assist you as soon as possible, we kindly request you to contact us via our "Help Center" to proceed further, by using Pegasus Assistant. We would like to thank you for your understanding. ### 1/5 — Ucus aramasi yapmiyor *2026-08-12, version 3.74.0* Tarihleri secmeme ragmen, herhangi bir ucusu gostermemekte. Webten girip baktigimda bir sorun yok. Mobil uygulama gostermiyor garip bir sekilde. Sacma bi sekilde kampayalarda sadece mobil alimda gecerli. Kasitli mi anlamiyorum ki… ### 1/5 — Ticket print out error *2026-08-08, version 3.73.0* It's impossible to print out your itinerary right after you purchase your ticket on the app ### 1/5 — Weak system *2026-08-04, version 3.73.0* Hard to purchase a ticket ### 1/5 — Can’t open and use the app *2026-08-04* After the last update I can’t open the app. Application has pop up about obligation to update for the last version. But it isn’t working for my OS **Developer response:** Hello, To provide our guests with the best possible mobile app experience 📲, we continuously improve our technology and periodically update the supported operating system versions to keep pace with evolving technologies. These updates help you complete your flight-related transactions more easily and allow us to keep improving our app based on the valuable feedback we receive from our guests. If your device meets the supported version requirements but you are still experiencing an issue, we kindly ask you to contact us through our Help Center. 🙏🏻 ### 1/5 — Worst experience *2026-07-31, version 3.73.0* The flight attendant was extremely rude, disrespectful, and made me feel very uncomfortable and unsafe during the flight. Her attitude toward me appeared discriminatory, and I felt that I was treated differently because of my race or background. Her tone, facial expressions, and manner of speaking were unprofessional and inappropriate. Instead of treating me respectfully as a passenger, she made the flight experience stresThe flight attendant was extremely rude, disrespectful, and made me feel very uncomfortable and unsafe during the flight. Her attitude toward me appeared discriminatory, and I felt that I was treated differently because of my race or background. Her tone, facial expressions, and manner of speaking were unprofessional and inappropriate. Instead of treating me respectfully as a passenger, she made the flight experience stressful and unpleasant. I was uncomfortable being served by her and concerned about her attitude throughout the flight. I request that Pegasus Airlines investigate this incident, speak with the flight attendant and other crew members, and review whether similar complaints have previously been made about her conduct. I would also like a written response explaining what action will be taken her name is Malza or Nazula she took her name tag from her shirt and her supervisor was not fare and hopeful Flight number PC622 on July 31 . My last time will take this airline even if it is for free. sful and unpleasant. I was uncomfortable being served by her and concerned about her attitude throughout the flight. I request that Pegasus Airlines investigate this incident, speak with the flight attendant and other crew members, and review whether similar complaints have previously been made about her conduct. I would also like a written response explaining what action will be taken her name is Malza or Nazula she took her name tag from her shirt and her supervisor was not fare and hopeful Flight number PC622 on July 31 . My last time will take this airline even if it is for free. ### 1/5 — Kullanamıyorum *2026-07-30, version 3.67.0* Uygulama güncellemeden açılmıyor. Güncelleme de ios17 istiyor. En azından telefonu güncel olmayanlar, eski versiyonu kullanabilselerdi. ### 1/5 — what a bad company *2026-07-29, version 3.73.0* whenever you are trying to buy a ticket , the price is rising ### 1/5 — Not able to use Bolbol membership points *2026-07-19* Very inconvenient app, I struggled to sign to get my bolbol points, however the system constantly did not recognise me, even when password changed the problem continued to persist. As a result I had to continue as a guest and was deprived of the option to get points. This is not the first time this happens. I would be really grateful if Pegasus helps resolve this issue with my account and enrolls points for this and past journeys, which could not be available because of faulty app. Thanks **Developer response:** Hi, we would not want you to have such an experience. For us to be able to assist you as soon as possible, we kindly request you to contact us via our "Help Center" to proceed further, by using Pegasus Assistant. We would like to thank you for your understanding. ### 1/5 — Horribly working *2026-06-22, version 3.71.0* Цей додаток зовсім не працює. Робила запит на зміну призвища 2 місяці назад, досі нема ніяких змін. ## Most praised reviews (10 highest-rated) ### 5/5 — Site simple *2026-08-20* Dommage en Anglais mais accessible **Developer response:** Hello, Our mobile application currently supports Turkish and English for now. We would like you to know that we have shared your feedback with the relevant teams to provide a superior experience. As Pegasus Airlines, we continuously work to improve our services based on our guests’ needs. Thank you for your interest and understanding. 😊 ### 5/5 — Comfort flying *2026-08-10, version 3.73.0* Great price and great service , comfy flight seats too ### 5/5 — Perfect! *2026-07-29, version 3.73.0* Very easy to book or make amendments to yor booking. Very transparent and east to use App! Very polite in flight service not to mention that it’s the cleanest budget airlines I have ever flown with. Thank you ### 5/5 — Honest review *2026-07-26, version 3.72.0* Really easy to use and usually the best prices ### 5/5 — Great company to fly with *2026-07-15, version 3.72.0* Fantastic prices and the flight times are perfect for me ### 5/5 — Ver nice application *2026-07-13, version 3.72.0* I love ball points possibility ### 5/5 — price *2026-07-07, version 3.72.0* Please do not increase price every second ### 5/5 — Payment *2026-06-28, version 3.71.1* I have been trying to pay my ticket im unable to I have tried their website asswell as their mobile app I have with 3 different cards its been really stressfull ### 5/5 — Mahroo *2026-06-23, version 3.71.0* Best Airline ever ### 5/5 — Enjoyable *2026-06-22, version 3.71.0* The best air company - use them always --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*