# Pei Wei

> Mobile ordering and rewards for a fast-casual Asian restaurant chain. (iPhone/iPad app by Pei Wei Asian Diner, LLC.)

- Source: https://appshunter.io/ios/app/pei-wei/id1137758890 (this page in markdown: same URL + `.md`)
- Developer: [Pei Wei Asian Diner, LLC](https://appshunter.io/developer/1335346272)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 4.90/5 from 79 App Store ratings · 215 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 130 MB
- Languages: American English
- Released: 2016-09-15
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pei-wei/id1137758890/reviews.md

## What is Pei Wei?

Wok-fire your favorites in a flash! Placing pick-up orders at Pei Wei is a snap with the app. Plus, our Rewards program is built right in, so earning points (and delicious rewards) is easier than ever.

 

FEATURES:
· Pay in the app and skip the line when picking up your order.
· Earn delicious rewards with our tiered rewards program. 
· Save your favorite orders and location for easy reordering.
· Browse our menu, place an order, and find locations near you.

 

If you’d like to give us feedback or have any issues, please use the Contact Us button in the app or visit us at www.peiwei.com/contact

## Key features

- Mobile ordering for pick-up
- Integrated rewards program
- Save favorite orders and locations
- Browse menu and find locations
- Skip the line with in-app payment

## What do users think of Pei Wei?

Overall sentiment: mixed

**Pros**

- 👍 Excellent customer service and friendly staff
- 🍽️ High-quality, fresh, and delicious food
- 🚀 Fast and convenient ordering process
- ⭐ Clean facilities and welcoming atmosphere
- 🎁 Rewards program and loyalty benefits
- 💳 Easy customization of orders
- 📱 Generally intuitive interface when working properly

**Cons**

- 🐛 Frequent app crashes and freezing
- 🔐 Security concerns with manual card entry (no Apple Pay)
- ❌ Broken login and account creation system
- 🚫 Stuck on registration/verification screens
- ⚠️ Orders not received by restaurants despite confirmation
- 💰 Gift card functionality broken or limited
- 🔄 Rewards points not properly tracked or awarded
- 🛑 Payment processing errors and failed transactions
- 📍 Location selection screen unresponsive
- 🔍 Poor search and navigation functionality
- ⏱️ Slow app performance and loading times
- 📧 Inconsistent email notifications and confirmations

**Commonly reported bugs**

- Phone number already in use error with no way to proceed
- App stuck on registration screen even after restart
- Black/blank screen after login
- Crashes when setting order preferences
- Payment card reader not working or outdated
- Orders show as successful but never reach restaurant
- Rewards barcode scanner not functioning
- App won't load past location selection
- Side selections not saving between sessions
- Feast order missing 'Choose Sides' option
- High volume error preventing order scheduling
- Password reset emails not arriving
- Facebook login not available despite being offered
- Verification loop with phone number formatting
- Gift card balance not updating or disappearing
- Rewards not automatically applied to app orders
- Coupon codes randomly erroring
- App crashes at checkout
- Orders occasionally drop preferences without notification
- Size selection popup appearing despite only one option
- Notification badge appearing with no content
- App won't accept car information for curbside pickup
- Menu items showing in app but unavailable in store
- Duplicate charges on credit cards
- App freezes during order process

**Most requested features**

- Apple Pay and PayPal integration
- Allergy/dietary restriction alerts and notes
- Ability to omit or substitute ingredients easily
- Gift card support in app
- Search functionality for menu items
- Dine-in option (not just pickup/delivery)
- Nutrition facts and detailed menu information
- Barcode scanning for rewards at checkout
- Multiple payment method storage
- Better rewards program integration
- Promo codes and daily specials display in app
- Guest checkout option
- Separate rice containers for takeout
- Wallet integration for rewards card
- Time zone handling for scheduled orders
- Clear error messages with solutions
- Order modification after placement
- Receipt with barcode for in-store rewards

## Recent user reviews (10 of 215)

All indexed reviews: https://appshunter.io/ios/app/pei-wei/id1137758890/reviews.md

### 5/5 — S

*2026-08-23, version 4.2*

Great food

### 2/5 — App Stinks

*2026-08-10, version 4.2*

I received a gift card for Christmas. I have tried many times to place an order for the app using the gift card. The payment always fails and I have to go into the store to use the gift card or just cancel the order altogether and go somewhere else.

### 5/5 — Food

*2026-08-03, version 4.2*

Amazing app and super yummy food! 🫶🏻 *First time btw*

### 5/5 — Amazing

*2026-07-23, version 4.2*

Always hits the spot, please bring back the hot and sour soup. I get general tsao's now (which is amazing) but I miss the hot and sour soup.

### 5/5 — Jim

*2026-07-10, version 4.2*

Miss Pei Wei.  So glad we found this place. Yummy!!!

### 5/5 — Yum Yum!

*2026-07-05, version 4.2*

Wonderful staff and very clean location. Thank you for working hard 👏

### 5/5 — Greaat!!!

*2026-07-01, version 4.2*

The food came out piping hot! Service was great. Victoria was amazing!

### 5/5 — Food

*2026-06-24, version 4.2*

Best customer service and fast delivery. Overall good experience

### 3/5 — Beverages

*2026-06-22, version 4.2*

Always one or more seem to be out; not sure why Coca-Cola cant keep them stocked.

### 5/5 — Prime Wei

*2026-06-20, version 4.2*

Great service and good. Very fresh and tasty.

## Frequently asked questions about Pei Wei

### What can I do with the Pei Wei app?

The app allows you to easily place pick-up orders for your favorite wok-fired dishes. You can browse the full menu, find nearby locations, and pay directly within the app to skip the line. It also features an integrated rewards program for earning points and delicious rewards.

### How does the rewards program work?

The app has a built-in, tiered rewards program. As you place orders and earn points, you can unlock delicious rewards. This makes it easier than ever to get rewarded for your patronage.

### Can I save my favorite orders?

Yes, the app allows you to save your favorite orders and even your preferred locations. This feature makes reordering your go-to meals quick and convenient, saving you time.

### Is the app free to use?

Yes, the app is free to download and use. There are no upfront costs associated with the application itself. You only pay for the food you order.

### What if I have feedback or issues?

If you have any feedback or encounter issues with the app, you can use the 'Contact Us' button directly within the application. Alternatively, you can visit the Pei Wei website at www.peiwei.com/contact for further assistance.

## Version history (last 5 releases)

### 4.2 — 2025-12-03

We’ve given the Pei Wei app a fresh new look — brighter, bolder, and easier to use than ever. Enjoy smoother navigation, vibrant design, and our all-new tiered rewards program, where the more you order, the more you earn. Update now and see what’s cooking at Pei Wei!

### 4.1 — 2025-11-18

We’ve given the Pei Wei app a fresh new look — brighter, bolder, and easier to use than ever. Enjoy smoother navigation, vibrant design, and our all-new tiered rewards program, where the more you order, the more you earn. Update now and see what’s cooking at Pei Wei!

### 4.0 — 2025-11-03

We’ve given the Pei Wei app a fresh new look — brighter, bolder, and easier to use than ever. Enjoy smoother navigation, vibrant design, and our all-new tiered rewards program, where the more you order, the more you earn. Update now and see what’s cooking at Pei Wei!

### 2.8 — 2022-06-30

Minor improvements and bug fixes.

### 2.6 — 2020-10-05

Minor enhancements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*