# Pela Case — user reviews > 14 indexed App Store user reviews of Pela Case by Open Mind Developments Corporation, rated 4.97/5 from 101 ratings. - Source: https://appshunter.io/ios/app/pela-case/id6751915781/reviews - App overview in markdown: https://appshunter.io/ios/app/pela-case/id6751915781.md - Rating breakdown: 5★ 54 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 1/5 — Case broke, AirPods lost, no reimbursement *2026-07-11, version 1.5* The very first time I ever used my Pela AirPod case out of the house, worn on their carabiner on my belt loop, the case loop broke off and my AirPods were lost. I got in touch with customer service and after asking for a picture of the damage of a lost case and AirPods, they proceeded to send me a new case for AirPods I no longer have. If their case loop is not sturdy enough to withstand being carried by it on a carabiner, then why do they include it if they’re not going to be responsible for replacing the lost AirPods due to their case breaking? ### 1/5 — Just don’t download it please?… *2026-06-14, version 1.5* If you’re an American like me, I think you should just stick to buying your new phone cases from like Amazon. Unless you want to risk your card getting locked up, like what happened to me. ### 1/5 — Interesting Habits/“Eco-Friendly” *2026-05-29, version 1.5* I believe in what Pela’s doing and I avidly use their products on all of my tech. I’ve only ever recommended and raved about how much I love Pela and my cases. Unfortunately that’s recently changed as they continue to use generative AI in their advertisements. I find it incredibly odd for a self-proclaimed “eco-friendly” brand to take such a cheap approach at marketing that’s actively contributing to climate change in such a drastic sense. Do better. ### 4/5 — Would be a five if they didn’t use AI in there product gallery *2026-07-19, version 1.5* I love the cases they came in great quality and condition. They’re super cute and I bought them on the buy one get one free deal so that was an excellent deal! My only complaint is that there are a couple phone cases that have AI pictures and as a brand who is trying to help the environment, I think we can all agree as a community we don’t want Ai!! ### 4/5 — Pro tip! *2026-03-16* Order on there social media accounts, they won’t charge you extra there.👍🏻 ### 4/5 — Charging me 2x *2026-03-13* So you want me to charge my first order with a Hand-Crafted Service Fee (Text) ($10.00) 2x ? ### 5/5 — Love it *2026-07-07, version 1.5* They a little pricey but soo worth it they last so long I definitely recommend it ### 5/5 — Terrific products *2026-05-21, version 1.5* This is the second time buying new cases for upgraded iPhones. Besides being Canadian made are unique They are light and have protected my phones after dropping them numerous times. ### 5/5 — Supporter! *2026-04-23, version 1.5* Love what Pela is doing to change our world! The compostable phone case! The Art! The Comfort and Feel! The Customer Experience is personal and they get you to happy! ### 5/5 — Best cases out there *2026-04-11, version 1.4* I started buying my cases with them 2 years ago and I haven’t changed since, they’re durable and you will not be disappointed with the quality, the price is justified 💫 ## Most praised reviews (4 highest-rated) ### 5/5 — Stunning *2026-03-21, version 1.4* An absolutely stunning app. ### 5/5 — Love *2026-02-25, version 1.4* Love everything about it could be cheaper but with the sales it’s fines so many cute patterns and phone options (iPads cases would be good tho!?!?!?)🌷🌿🎧🫶🏻🎀❤️❤️💕💕💗💛💚💚 ### 5/5 — LOVE *2026-02-01, version 1.3* Most durable phone case I’ve ever used, and I’m really good at breaking phones. I love that it is eco friendly. ### 5/5 — eco friendly *2025-12-02, version 1.2* wow wow wow! this phone case brand is truly awesome! i recommend that every looks on here for deals and phone cases --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*