# Pelco Mobile™

> Remote video surveillance access for Pelco VideoXpert, Digital Sentry, and Endura systems. (iPhone/iPad app by Motorola Solutions, Inc.)

- Source: https://appshunter.io/ios/app/pelco-mobile/id513474526 (this page in markdown: same URL + `.md`)
- Developer: [Motorola Solutions, Inc](https://appshunter.io/developer/556842600)
- Category: Business, Utilities
- Price: Free
- Rating: 1.70/5 from 46 App Store ratings · 53 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 7 MB
- Languages: American English, Arabic, French (France)
- Released: 2012-05-11
- Data updated: 2026-06-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pelco-mobile/id513474526/reviews.md

## What is Pelco Mobile™?

Pelco Mobile™ provides remote access to live and recorded video from Pelco VideoXpert Systems, Digital Sentry systems, Endura networks equipped with SM5200 System Managers, and Sarix cameras. Monitor the people and property you are protecting from anywhere over a Wi-Fi, 3G, or 4G connection. Simultaneously connect to up to 150 Pelco VMS systems to access video across VMS environments.

Features:
• View live and recorded video from cameras attached to VideoXpert (Enterprise, Ultimate and Professional), Digital Sentry, and Endura SM5200 systems 
• View live images directly from Pelco IP Cameras operating on Sarix firmware version 1.7.x (or later)
• Control PTZ cameras attached to a VideoXpert, DS, or SM5200 system
• Onscreen application help
• Tag Searches makes organizing the cameras easier.
• Optera 180/270/360 support through VxStorage for Live/PTZ.
• EVO Camera support
• Triggering Preset/Patterns
• VideoXpert: Support for video bookmarking
• VideoXpert: Support for viewing/acknowledging events



Requirements:
• VideoXpert version 1.9 or later
• Digital Sentry – requires version 7.13 or later.  Digital Sentry versions earlier than 7.8 require the DS Web Service, available on Pelco.com.
• Endura – requires v1.0 or later SM5200 System Manager; PTZ and Recorded video require v1.4 or later
• Pelco Aggregation - requires v1.0 or above Pelco Aggregation server
• Pelco IP camera direct connection – requires Sarix firmware version 1.7.x or above
• Network access to the desired cameras and systems is required to view video feeds via Wi-Fi or 3G/4G connection

## Key features

- View live and recorded video
- Control PTZ cameras
- Direct IP camera connection
- Tag searches for organization
- Support for Optera and EVO cameras
- View/acknowledge events

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/pelco-mobile/id513474526/reviews.md

### 1/5 — Not Optera Compatible

*2022-08-26, version 3.3.9*

Won’t allow pan/tilt control with the Optera cameras.

### 1/5 — PelcoMobile crashed

*2022-05-27, version 3.3.8*

PelcoMobile shut down when try to add system.

### 1/5 — Crashes when I try to add a system

*2020-10-21, version 3.3.3*

Every other link works in the app except the most important one. When I try to add a new system, the app freezes and no matter how long I wait, it never responds. If I keep pressing the other buttons, I get no response but it will eventually crashes. The other guy I work with, we have the exact same model of iPhone, as they are work phones, both brand new, less than a week old. His app works as it supposed to. I have uninstalled and reinstalled several times. Same results.

### 1/5 — App Does Not Work

*2020-10-05, version 3.3.3*

After the update of iOS 13 and now iOS 14 the application does not work. With iOS 13 every time a camera is chosen the application closes out, Pelco took weeks to fix the issue. Now with the iPad OS 14, you cannot proceed to the systems options and select a camera. Couple of weeks since 14 is out and no fix yet. Seems no one at Pelco uses the app to notice the consistent problems.

### 1/5 — Not Happy

*2020-05-06, version 3.3.2*

I have used PelcoMobile in the past and never had an issue. I just reinstalled it after not using it for a few months and it won’t even save my camera information. As soon as I close the app everything is lost and I have to re install all the camera settings. I have tried to update to the latest version of PelcoMobile but I am only able to download 3.3 (1692) off the App Store. I am running the most current ISO

### 4/5 — Can you please fix😢

*2020-01-25, version 3.3.0*

Since the iOS update to iOS 13, the app has not worked right. I can open app, pick a system but when I choose a camera the app shuts down. Restart the app it comes back with camera I selected. Choose another camera and whole process repeats.

Could you please fix?

### 1/5 — No feature works properly.

*2020-01-17, version 3.3.0*

Crashes every time you switch cameras or add a system. Been like this for months now.

### 1/5 — It’s time to fix this app

*2019-12-28, version 3.3.0*

Once again, this app is not working.  It worked perfectly until the latest IOS update.  This is the perfect tool for monitoring digital sentry and other Pelco systems but it lacks updates to keep it working when iOS updates are received or they are not keeping up with their own updates.  Please fix it!

### 1/5 — Crashes Constantly

*2019-12-01, version 3.3.0*

As the title suggests, something isn’t right!!!

### 1/5 — Needs an update

*2019-11-19, version 3.3.0*

App continues to crash. Tech support says that it needs to be updated. Pelco continues to give poor service when it comes to their app.

## Frequently asked questions about Pelco Mobile™

### What does Pelco Mobile do?

Pelco Mobile provides remote access to live and recorded video feeds from various Pelco surveillance systems, including VideoXpert, Digital Sentry, and Endura networks. It allows users to monitor people and property from anywhere with a Wi-Fi or cellular connection.

### What are the key features of Pelco Mobile?

Key features include viewing live and recorded video from compatible systems and IP cameras, controlling PTZ cameras, organizing cameras with tag searches, and supporting advanced camera models like Optera and EVO. It also allows for viewing and acknowledging system events.

### Is Pelco Mobile free to use?

Based on the provided information, the application is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements within the application's description.

### What systems are compatible with Pelco Mobile?

The app is compatible with Pelco VideoXpert (Enterprise, Ultimate, and Professional), Digital Sentry (version 7.13 or later), and Endura SM5200 systems. It also supports direct connection to Pelco IP cameras with Sarix firmware version 1.7.x or later.

### How can I use Pelco Mobile for security monitoring?

You can use Pelco Mobile to remotely monitor live video feeds from your surveillance cameras, review recorded footage for investigations, and control PTZ cameras to pan, tilt, and zoom. It's ideal for security personnel who need to stay connected to their systems while on the go.

## Version history (last 5 releases)

### 3.3.9 — 2022-06-09

Fixed the ability to select devices from the system menu

### 3.3.8 — 2021-02-26

Fixed the ability to stream an authentication-enabled Pelco camera without being attached to a VMS.

### 3.3.7 — 2021-01-15

Fixed crash when adding a bookmark.

### 3.3.6 — 2021-01-13

- Updated Oncam SDK. EVO camera de-warping is now re-enabled.
- Fixed issue with EVO de-warping in landscape orientation.

### 3.3.4 — 2020-10-29

* Fixed crash bugs when tapping in the sidebar.
* Fixed freeze issues w/ iOS 14.
* Fixed text input visibility in dark mode.
* Disabled search capability to improve application stability.

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All apps by Motorola Solutions, Inc: https://appshunter.io/developer/556842600

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*