# Pelipost - Photos to Prison — Letters & Photos to Prison

> Mobile app for sending printed photos to incarcerated individuals. (iPhone/iPad app by Pelipost Technologies LLC.)

- Source: https://appshunter.io/ios/app/pelipost-photos-to-prison/id1092410781 (this page in markdown: same URL + `.md`)
- Developer: [Pelipost Technologies LLC](https://appshunter.io/developer/972983532)
- Category: Photo & Video, Productivity
- Price: Free
- Rating: 4.80/5 from 10,506 App Store ratings · 161 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 69 MB
- Languages: American English
- Released: 2016-03-17
- Data updated: 2026-08-30
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/pelipost-photos-to-prison/id1092410781/reviews.md

## What is Pelipost?

Pelipost is the simplest way to send photos, letters, greeting cards, phonebooks, and more to your incarcerated loved one. Upload from your phone and we handle the printing, the postage, and the facility rules for you. Every item you send is one more reason for them to smile at mail call.

Pelipost is more than photos. Send greeting cards, photo cards, letters, and postcards to the people you love, all from one app.

FOUNDED BY SON AND MOM
When our co-founder Becky was incarcerated, the one thing she asked her family for was photos. Getting them to her meant navigating confusing facility rules and constant guesswork. Becky and her son Joe built Pelipost so no family has to struggle the way theirs did. Today Pelipost keeps hundreds of thousands of families connected across the country.

HOW IT WORKS
1. Download the app and add your loved one.
2. Choose photos, a card, or a letter.
3. We print and mail it, following each facility's rules for you.

WHAT YOU CAN SEND
- Photo prints
- Greeting cards
- Photo cards
- Letters
- Postcards

WHY FAMILIES CHOOSE PELIPOST
- Trusted by 500,000+ families
- 50+ million items delivered
- Works with 4,000+ correctional facilities nationwide
- A reminder from home that they are loved and not forgotten
- Earn PeliPOINTS on every order and redeem them for free prints
- A community of loved ones who understand what you are going through

It was from their struggle that Pelipost came to be.

Download the Photos-to-Prison App® today, start connecting with your loved ones, and experience the fastest, most reliable photo-sharing service in the industry.

If you have questions about our service or issues with your order, contact our award-winning Customer Support Team. You can message us at support@pelipost.com, and we’re happy to answer any questions you may have.

## Key features

- Upload photos from phone, Instagram, Facebook
- In-house printing for privacy
- Direct shipping to correctional facilities
- Fast USPS delivery (3-5 business days)
- Earn PeliPOINTS for free prints
- Edit photos, add text, stickers, filters

## What do users think of Pelipost?

Overall sentiment: positive

**Pros**

- 🚀 Fast and easy to use
- 💰 Affordable pricing
- 📤 Convenient way to send photos
- 👍 Helpful customer service
- 🔍 Tracking and delivery confirmation
- 🎁 Rewards/points system

**Cons**

- 🐛 Occasional app crashes or glitches
- ⏱️ Slow delivery times to some facilities
- 🔍 Lack of transparency on order status
- 🤔 Unclear guidelines on photo restrictions

**Commonly reported bugs**

- Photos not received by intended recipient
- Incorrect photos attached to orders
- Account login issues

**Most requested features**

- Allow more photos per order
- Add option to review photos before sending
- Improve address update process for inmates
- Expand to more correctional facilities

## Recent user reviews (10 of 161)

All indexed reviews: https://appshunter.io/ios/app/pelipost-photos-to-prison/id1092410781/reviews.md

### 1/5 — The new upgrade

*2026-08-19, version 15.0.1*

I just updated the app & once u get to the order screen it won’t let you add or edit pictures. The display b4 this was perfect ! And all my pictures won’t load !

### 1/5 — Quality not good

*2026-08-18, version 15.0.1*

Quality and the design of the new all is not good

### 1/5 — Where am I??

*2026-08-18, version 15.0.1*

Made an account, sent a postcard for $6.99 and now there is no record of the postcard, my account or the payment. Just $6.99 taken out of my account for nothing and there’s no customer service? So far this app sucks.

### 1/5 — Delivery

*2026-08-14, version 13.8.0*

I made an order three weeks ago, and it’s still not delivered to my family member. It’s said it arrived at the facility about a week ago now, and still has not been delivered.

### 1/5 — Inmate didn’t receive pics

*2026-03-28, version 13.8.0*

Inmate hasn’t recieved pics and it’s been over a month. I try reaching out to customer service and get no response!

### 1/5 — Pictures

*2026-02-27, version 13.8.0*

I ordered pictures on the 15 is it currently the 27 in my pictures still not made it to the person I reached out to the company no one has sent me a text

### 1/5 — Robo

*2025-11-14, version 13.7.5*

Hice una compra de unas fotografías y nunca llegaron al destino y tampoco dan respuesta ni devolución del dinero

### 5/5 — Very easy to use

*2025-08-30, version 13.7.5*

I love being able to send pictures to my loved one it helps him get through his time it really cheers him up.

### 4/5 — Send Pics for Cheap

*2025-08-30*

I like that you can send pictures for a cheap price. Sometimes that app doesn’t accept my cashapp card and I’d have to use my bank credit card. The only thing I’d want to improve is how the pictures take about 2 weeks to get to the inmate sometimes longer and the amount of pics you can send at a time. They only allow 20 which isn’t that much. But I do like how they have greeting cards and customizable calendars and sometimes they have sales where you only pay for the shipping. Pretty cool app.

**Developer response:** Thank you for your review and feedback, Kaiyla! We're so glad you love our affordable pricing and sales where you only pay shipping. We truly appreciate you mentioning the greeting cards and customizable calendars - we're always working to expand our offerings for families like yours!


We hear your feedback about payment methods and delivery times to facilities. While we can't control how quickly facilities distribute mail once it arrives, we're always looking for ways to improve the user experience. If ever have a question about payment methods, please reach out to our support team at support@pelipost.com - we're always happy to help troubleshoot!


Thank you for choosing Pelipost and for being part of our family! 🧡 ^CM

### 2/5 — Unsatisfied

*2025-08-07, version 13.7.5*

I sent my loved one 10 photos broken in 2 orders of 5 and paid for express shipping(3-5 days). My loved one didn’t receive them until 3 weeks. Although they were willing to resend them after I notified them after a week, and after that 2 weeks, I wanted a refund. I sent my loved one photos through inmate photos and they received them in 3 days, and I only paid $1 to send 10 photos. This was unfortunate due to me trying to get the photos to the facility before my loved one was transferred! On top of that, my loved one said inmate photos has better quality photos. Won’t be using again.

## Frequently asked questions about Pelipost

### What does the Pelipost app do?

Pelipost is a mobile application designed to simplify the process of sending printed photographs to incarcerated loved ones. It allows users to upload pictures directly from their smart devices, which are then printed in-house and shipped directly to correctional facilities.

### How does sending photos with Pelipost work?

The process is straightforward: users upload their desired photos from their phone, camera roll, Instagram, or Facebook. The app then handles the printing and direct shipping of these high-quality photo prints to the correctional facility within 3-5 business days via USPS.

### Are there any hidden fees or contracts with Pelipost?

No, the app explicitly states there are no contracts, hidden fees, gimmicks, or hassles. Users pay for the photos they send and the shipping, with clear pricing available.

### What kind of photos can I send, and can I edit them?

You can upload your favorite photos directly from your phone or social media accounts. Before sending, you have the option to edit your pictures, add text, stickers, draw on them, or apply filters to personalize them.

### How quickly will my photos arrive at the correctional facility?

Orders typically arrive at the intended correctional facility within 3-5 business days. This fast shipping is handled via USPS, aiming to be quicker than many leading competitors.

## Version history (last 5 releases)

### 15.1.0 — 2026-08-26

Greeting Cards!

Send a facility approved Greeting Card to your loved one.

### 15.0.2 — 2026-08-20

Highlight Features: 

• Apple Pay, Cash App, and PayPal are here! Pick your favorite, tap once, done. 

Other fixes and improvements:
• Fixed duplicate photos in your order — backing out of the editor and coming back no longer adds a second copy
• Facility search actually finds facilities — they're listed by where they are now, not where their mail routes
• Honest payment errors — declines say why, and quoted totals match what you're charged
• Other various fixes

### 15.0.1 — 2026-08-17

Just some minor bug fixes and enhancements.

### 15.0 — 2026-08-15

NEW: send greeting cards, photo cards, letters, and postcards alongside your photos, all in one place. Plus revamped PeliPOINTS and community support for loved ones.

### 13.8.0 — 2026-02-04

Optimized facility search UX

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*