# Penn Community Bank — user reviews > 48 indexed App Store user reviews of Penn Community Bank by Penn Community Bank, rated 4.81/5 from 2,381 ratings. - Source: https://appshunter.io/ios/app/penn-community-bank/id714173268/reviews - App overview in markdown: https://appshunter.io/ios/app/penn-community-bank/id714173268.md - Rating breakdown: 5★ 1,922 · 4★ 175 · 3★ 42 · 2★ 15 · 1★ 25 ## What do users think of Penn Community Bank? Overall sentiment: positive **Pros** - 👍 Awesome bank - 👍 Great customer service - 👍 Wonderful experience - 👍 Good community-focused bank - 👍 Easy to use app - 👍 Convenient mobile deposit - 👍 Essential banking tool **Cons** - 🐛 Mobile deposit issues - 🐛 Slow bill pay - 🐛 Unreliable balance updates - 🐛 Difficult to navigate app **Commonly reported bugs** - App no longer supported after merger - Login issues after app update **Most requested features** - Add memo/note feature for transfers - Improve mobile deposit process - Provide real-time balance updates ## Newest reviews (15 of 48) ### 4/5 — iPhone app *2023-06-12, version 2023.3.0.1* Provided everything I require. Only wish Customer Service had directed me to. Would have saved me hrs of learning about Penn online before finding. Customer Service needs to know bank app products, cost the bank $40,000 deposit that I placed in another bank. Your branch mgr & over all great branch service keeps me as a customer ### 4/5 — Check app *2023-03-15, version 2022.9.2.1* Check deposits on the app could be easier. My other bank uses “mitek” and it is smoother ### 4/5 — Nice *2022-11-09, version 2022.6.0.2* The app has everything I need ### 4/5 — Tough to get to Bill Pay *2020-10-16, version 6.4.1.38* The recent update makes it much harder to get to bill pay, which I use constantly. Instead now you could check your credit rating very easily. Nobody is going to do that every day. Please put bill pay back where it was. ### 5/5 — A real home time bank *2019-10-16, version 6.0.1.30* I like be the updated banking tools with the hometown feel! I never walk away disappointed when dealing with the staff! ### 3/5 — It's average *2018-09-09, version 5.10* Messes up ALOT. Doesn't let me check my balance at times, transfers don't go through sometimes. The app needs work ### 5/5 — Very helpful *2018-08-21, version 5.10* An essential ### 4/5 — Notes *2018-08-07, version 5.8.26* I would really love if there was a "memo" spot so when I make transfers I could place a note to remember why. Other than that it's great! ### 4/5 — Been using it for over a year *2017-09-17, version 5.5.0.9* Sometimes the app feels archaic but it gets the job done! Very convenient for bill pay and transferring. ### 5/5 — Simple and Useful *2017-06-30, version 5.5.0.9* Always works well, presents easy to read view of checking, savings, mortgage, etc. accounts. ### 5/5 — Well thought out! *2016-08-08, version 5.0.0.1* Thanks for keeping it simple and uncomplicated, this works like a charm! ### 5/5 — Convenience on the go *2016-07-07, version 5.0.0.1* App worked wonderfully. Did my first check deposit - so easy and didn't have to travel anywhere!! ### 5/5 — Very convenient, great features, mobile deposit.. *2016-04-26, version 5.0.0.1* The app works very well and is a great on-the-go money management tool. Easy menus, quick updates, minimal down time. Mobile deposit is ver convenient. Thanks! ### 5/5 — Great banking app *2016-03-22, version 5.0.0.1* What can I say? The app does exactly what it's supposed, and it does it very well. Love the Touch ID login and the mobile deposit. Keep up the great work!! ### 5/5 — If you use this bank get this app *2016-02-07, version 5.0.0.1* Much less driving to the bank, app makes it easy and convenient to manage my accounts!! ## Most critical reviews (10 lowest-rated) ### 1/5 — &@% *2021-09-13, version 2021.6.0.43* Spent last 30 minutes trying to capture image of single check back. Not user friendly. ### 1/5 — This app is totally useless. *2016-01-26, version 5.0.0.0* Once again we are forced to suffer through the agony of another bank merger. This app is a total waste. You would think if these banks are going to force us to deal with all this aggravation they could at least hire someone who is capable of setting up their software. ### 1/5 — 😡 *2016-01-25, version 5.0.0.0* When this app was "First Federal of Bucks County" it ran smoothly, I used it all the time. But since the update, it wont work. I've tried to Re-download it, but the same error message keeps popping up. Please fix! ### 1/5 — no longer supported? *2016-01-25, version 5.0.0.0* Today was the first day this app was available. 13 hours after downloading, it is now no longer supported? Please help. There is no new version to download as the error messages advises to do. ### 1/5 — Perkasie *2016-01-25, version 5.0.0.0* I am having the same error. Really?!? My bank changes and I can't even get into my accounts! Frustrated! ### 1/5 — App doesn't work *2016-01-25, version 5.0.0.0* Downloaded app worked once not its saying this app is no longer avavible won't let log in frustrating!! ### 2/5 — Bill paying with the app very slow *2021-11-12, version 2021.6.0.43* Why does it take so many days for a bill to be paid when using the app? Sometimes more than a week. ### 2/5 — Great to be able to see pending deposits. *2020-03-03, version 6.2.1.34* An improved versions seeing pending deposits would be great. ### 3/5 — Mobile deposit never works *2023-05-31, version 2023.3.0.1* I have to use my other bank for all mobile deposits because this app never accepts the check’s picture. Please fix! 🙏🏻 ### 3/5 — Not real-time balances. *2020-09-23, version 6.4.1.38* Have had app show available of over 100 , try to use card and gets declined for insufficient funds. Check an atm and it shows available of 7.50 . App can be hours behind. ## Most praised reviews (10 highest-rated) ### 5/5 — Good App *2026-06-02, version 2026.01* I really like how they improved the check depositing via your smart phone. The camera has nice feature where it tells you exactly when to take the picture and it’s really easy to use, and the Camera even reads the amount written on the check. ### 5/5 — User friendly *2026-02-03, version 2025.10.1.4* Love the bank. Service is great. App is easy to use ### 5/5 — Awesome *2025-12-31, version 2025.10.1.4* Penn Community is a Awesome bank I give it 5 Stars ### 5/5 — Review *2025-04-25, version 2025.2.2.3* Great customer service! Helpful and friendly staff !! ### 5/5 — Bank experience *2024-05-01, version 2024.01.01* Wonderful experience I have an account in a Bensalem branch all staff very, very helpful and honest ### 5/5 — Great local bank *2023-03-21, version 2022.9.2.1* Penn community is a good community focused bank run by knowledgeable professionals. It has been a pleasure doing business with them thru the years. ### 5/5 — President *2022-12-23, version 2022.9.2.1* Great experience merry Christmas!!! ### 5/5 — Apps fine-however *2022-07-23, version 2021.11.0.46* The atm machine has way too many advertisements on it. I just want to grab my cash , not watch commercials on loans. ### 5/5 — Easy to use *2021-04-12, version 6.5.5.40* I love that it uses facial recognition and I can easily check my balances. ### 5/5 — Easy to use *2020-11-30, version 6.5.2.39* Always easy to use! Transferring and keeping tabs of my money is a breeze with this app. The ability to write memos for internal transfers helps me keep everything straight. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*