# Penn National Insurance

> Mobile insurance management, claims submission, and repair shop locator. (iPhone/iPad app by PENNSYLVANIA NATIONAL MUTUAL CASUALTY INSURANCE COMPANY.)

- Source: https://appshunter.io/ios/app/penn-national-insurance/id731573092 (this page in markdown: same URL + `.md`)
- Developer: [PENNSYLVANIA NATIONAL MUTUAL CASUALTY INSURANCE COMPANY](https://appshunter.io/developer/731573095)
- Category: Utilities, Business
- Price: Free
- Rating: 1.18/5 from 49 App Store ratings · 26 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 6 MB
- Languages: English
- Released: 2013-11-17
- Data updated: 2026-07-29
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/penn-national-insurance/id731573092/reviews.md

## What is Penn National Insurance?

The Penn National Insurance Mobile Application:
> Is made for our business and personal insurance customers 
> Gives you access to your agency information 
> Gives you access to your policy information 
> Lets you make a payment
> Enables you to submit a claim at the scene of an accident
> Lets you input claim information if you don't have cell reception. You then submit when you have service
> Lets you submit personal auto, property, and glass claims
> Lets business policyholders submit claims for commercial property and auto
> Helps you find a preferred repair shop 
> Includes a property damage checklist

## Key features

- Access agency and policy information
- Make insurance payments
- Submit accident claims
- Offline claim submission
- Find preferred repair shops
- Property damage checklist

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/penn-national-insurance/id731573092/reviews.md

### 1/5 — Cannot get in keeps giving error message

*2026-07-18, version 2.1.1*

The website and app are not accessible. This is 2026 get with the times Penn!

### 1/5 — Faulty App

*2025-08-01, version 2.1.0*

I have not been able to access my portal in over a year. I have reset my password and still can’t access the app. It’s saying invalid username/password. This has been an inconvenience.

### 1/5 — Horrible app

*2025-04-25, version 2.1.0*

Wouldn’t even let me register. Checked my information 5 times…. Keep getting error message. Paper check it is !

### 1/5 — Horrible app/web site site for an otherwise great company

*2025-04-04, version 2.1.0*

This is an otherwise  great insurance company, their web site and app not well designed and are difficult to negotiate and not very intuitive.  Additionally they assign an individual customer multiple account numbers instead of assigning a single account number with multiple policies underneath, thereby forcing you to make separate payment for each account and each policy which carry additional processing fees.  It’s just a shame the website/and app are not in the same class as the customer support.

### 1/5 — Useless

*2025-03-01, version 2.1.0*

I can’t even login. I tried closing and restarting the app, I deleted it and redownloaded it, it doesn’t work.

### 1/5 — Useless

*2024-12-13, version 2.1.0*

This app is useless don’t waste your time.

### 1/5 — Logging in

*2024-03-17*

No matter what I do it will not let me log in

### 1/5 — Terrible

*2023-05-24, version 2.0*

This app is absolutely terrible. I can’t even log in online. EVER. My payment ended up being late because I was unable to get any help. I can’t wait to switch policies to another company.

### 1/5 — Horrible app

*2022-12-02, version 2.0*

I had a claim, filled out all the information requested and attached pics. The app wouldn't allow me to submit the claim. Tried it a quite a few times. Please fix this app so a claim can go in right away and your customer can do their due diligence.

### 1/5 — Don’t bother

*2022-10-27, version 2.0*

Don’t bother downloading the app won’t allow you to create an account or login. It also has been updated in over a year.

## Frequently asked questions about Penn National Insurance

### What can I do with the Penn National Insurance app?

The app allows you to access your agency and policy information, make payments, and submit claims. It also helps you find a preferred repair shop and includes a property damage checklist.

### Can I submit a claim if I don't have cell reception?

Yes, the app enables you to input claim information even without cell reception. You can then submit the claim once you regain service.

### What types of claims can I submit?

Personal policyholders can submit claims for auto, property, and glass. Business policyholders can submit claims for commercial property and auto.

### Is this app free to use?

The application is free to download and use. However, it does contain advertisements.

### Who is this app designed for?

This application is specifically designed for business and personal insurance customers of Penn National Insurance.

## Version history (last 5 releases)

### 2.1.1 — 2026-04-02

Update the analytics library to latest version.

### 2.1.0 — 2023-09-30

Added ability to delete portal account from app.

### 2.0 — 2021-01-21

> Updated app to support latest iOS versions.
> General UI improvements.
> Added ability to save credentials and login automatically via biometrics.
> Added roadside assistance feature.

### 1.14 — 2018-02-15

-Bug Fixes
-Support for iPhone X

### 1.13 — 2017-08-29

-Bug Fix

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## Related topics

[penn national insurance](https://appshunter.io/ios/topics/penn-national-insurance)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*
