# PENN Play — user reviews > 590 indexed App Store user reviews of PENN Play by Penn Entertainment Inc., rated 4.70/5 from 117,363 ratings. - Source: https://appshunter.io/ios/app/penn-play/id1511538916/reviews - App overview in markdown: https://appshunter.io/ios/app/penn-play/id1511538916.md - Rating breakdown: 5★ 99,448 · 4★ 8,063 · 3★ 3,739 · 2★ 1,445 · 1★ 4,668 ## What do users think of PENN Play? Overall sentiment: neutral **Pros** - 🚀 Convenient wallet feature - 💡 Accessible rewards tracking - 👍 Easy to navigate app - 🤑 Bonus cash and free play offers **Cons** - 🐛 App crashes and freezes - 🔍 Confusing information and instructions - 💰 Inconsistent rewards and comps - 🤔 Unreliable account management **Commonly reported bugs** - Unable to reset password - Wallet deposit feature not working - Location tracking issues - Syncing problems between app and casino **Most requested features** - Improve app stability and performance - Clearer explanations of wallet and rewards - Consistent rewards and comps across locations - Better account management and support ## Newest reviews (10 of 590) ### 3/5 — Love the app *2026-08-23, version 2.12.1* Just takes to long to update after uploading funds. I am still seeing the funds from last night ### 2/5 — Penn Cash & Free Play *2026-08-20, version 2.12.0* It would be nice if they gave anywhere Penn Cash to use when traveling at other locations outside of your home casino but it’s very rare and most offers must be downloaded only at home casino. Also using online in their casino app should also be an option if we can’t make it to the physical casino. ### 5/5 — Awesome *2026-08-08, version 2.11.13* Its awesome ### 1/5 — Lose too much no free play up or penn cash *2026-08-06, version 2.11.13* Lose to much to get NOTHING ### 5/5 — Best App *2026-08-03, version 2.11.13* Best app ive been for the casino ### 1/5 — Difficult *2026-08-02, version 2.11.13* Just get error messages for things that I think should work, ugh ### 1/5 — Connecting to games *2026-08-02, version 2.11.13* Hard time ### 5/5 — GOD BLESS US ALL! *2026-08-01, version 2.11.13* this app seems good! haven’t used it much? but look forward to having a fair, respectful relationship! god bless u ALL! 🇺🇸🌞💪🏾❤️✌🏾🤯🍀🥹😇🤦🏾‍♂️🫡🫠🫣🫣🫣🫣🫣 ### 2/5 — It’s just alright *2026-08-01, version 2.11.13* It’s pretty ridiculous how hard it is to add cash to my card from Apple Pay ### 1/5 — Penn play *2026-08-01, version 2.11.13* The penn play is not enough for the money I am playing each week. It takes to much money and time trying to get the points. ## Most critical reviews (10 lowest-rated) ### 1/5 — App connect issues *2026-08-27, version 2.12.2* There is always an issue with connecting when using app ### 1/5 — Prices and Free Play *2026-08-27, version 2.12.2* They run out of prices knowing that most people will claim them after they get them to play more money. Additionally, even if you play they reduced your free play every month. Don’t play for prices because you might end up with leftover from other days. ### 1/5 — Better offers *2026-08-26, version 2.12.1* They should offer better offers like other local casinos. Give more pen play day options. Sun- Tuesday and. Wetness- Saturday with Friday being the extra bonus day. I would come and play more ### 1/5 — Too tight *2026-08-22, version 2.12.1* Too tight. Don’t get hand pays very much. Cannot get on new machines very easy ### 1/5 — Review *2026-08-17, version 2.12.0* Horrible promos ### 1/5 — Patrons Ali baba and 40 thieves *2026-08-14, version 2.11.13* It use to be that you you will create the illusion that that was a chance for the player to win once a year Now I hope that you rat in hell and deserve all the cheating and stealing from all the players just so you can make happy the the share holders Once we gone you will go bankrupt and that is what you deserve go to hell Good luck with your New venture ### 1/5 — No free play *2026-08-11, version 2.11.13* Never receive any free plays since I’ve joined Penn Cash! ### 1/5 — Not even fun *2026-08-09, version 2.11.13* $300 doesn’t even earn a free spin ### 1/5 — Download for no reason *2026-08-07, version 2.11.13* Got nothing out of downloading app didn’t even get to bet this is dumb ### 1/5 — Cheap *2026-08-06, version 2.11.13* Very cheap lately ## Most praised reviews (10 highest-rated) ### 5/5 — Best site to play on great rewards *2026-08-27, version 2.12.2* Amazing ### 5/5 — Fun at Holywood *2026-08-26, version 2.12.2* I always have fun at Hollywood. Sometimes I win sometimes I come close, but I’m never disappointed in Hollywood Casino. ### 5/5 — Atm fees *2026-08-23, version 2.12.1* Please get a handle on the charges for using the ATM MACHINE. This so very low even for this casino. People will stop using your casino for this greed & stupidity. ### 5/5 — The best Casino *2026-08-19, version 2.12.0* I just love all of the perks and the way they make you feel like you’re at home. ### 5/5 — It Does Well ! *2026-08-18, version 2.12.0* Nice and workable App. Thanks ### 5/5 — Rush’s *2026-08-14, version 2.11.13* Bbzbx ### 5/5 — Amazing! *2026-08-14, version 2.11.13* Love this app! It’s the best! ### 5/5 — Hollywood winners *2026-08-14, version 2.11.13* Love the app cause it makes playing all the different games and establishments easy and convenient to use ### 5/5 — Penn play(Free) *2026-08-12, version 2.11.13* Enjoy to know they give back a little when at my age I don’t get to go as often as I used to! Thank you! ### 5/5 — AMAZING APP *2026-08-11, version 2.11.13* I use this app as well as play Hollywood casino slots and sport betting pretty much every day , I won numerous times and really won a nice amount, withdrawing is INSTANTANEOUS, soon as I cash out n logout n check my PayPal it’s immediately added to my account I never have any issues and I still play and win after cashing out n can sometimes withdrawal countless times back to back , every other app I’ve won on I either loose after I play again or my account somehow gets suspended smh but penn play Hollywood n score bet are my absolute favorite apps to play !!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*