# Penn State Health OnDemand

> On-demand virtual healthcare for urgent needs and common medical concerns. (iPhone/iPad app by Penn State Health.)

- Source: https://appshunter.io/ios/app/penn-state-health-ondemand/id1406526412 (this page in markdown: same URL + `.md`)
- Developer: [Penn State Health](https://appshunter.io/developer/1406526411)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.90/5 from 8,837 App Store ratings · 85 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 72 MB
- Languages: English
- Released: 2018-08-01
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/penn-state-health-ondemand/id1406526412/reviews.md

## What is Penn State Health OnDemand?

Now, board-certified health care providers can care for you or your child wherever you are, whenever you need them, from the convenience of your own mobile device or computer. From coughs and sore throats, to minor skin irritations and joint pain – we have you covered. An easier way to access both adult and pediatric care teams for urgent clinical care needs and common concerns – on your schedule, and in about 10 minutes!

Your virtual visit may even be less expensive than your other care options, compared to urgent care clinics and emergency rooms.

Simply download the app and register, and then select a provider and ‘click.’

Once you select a provider, the online communication begins shortly thereafter! Telehealth providers accessed via the Penn State Health OnDemand app will diagnose, may suggest follow-up care, and can prescribe medication.

Healthcare that meets you where you are and at your convenience; helping you feel better and return to your life sooner.

Penn State Health OnDemand can be used for various common symptoms and concerns:

• Allergies
• Cough
• Eye infections
• Joint pain or strains
• Lower back pain
• Minor rashes and skin concerns
• Painful urination
• Sore throat
• Stuffy and runny nose
 

The Penn State Health OnDemand telehealth program is not be appropriate for all concerns. The following symptoms should not be treated by a telehealth provider; go to the closest emergency room for in-person care:

• Assault, physical or sexual abuse, or child abuse
• Changes in mental status or confusion
• Chest pain or pressure
• Coughing/vomiting blood
• Difficulty breathing or shortness of breath
• Severe or persistent vomiting or diarrhea
• Sudden dizziness, weakness, change in vision, slurred speech, numbness, or other neurological changes
• Sudden or severe pain
• Uncontrolled bleeding

If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

## Key features

- Virtual urgent care visits
- Access to board-certified providers
- Pediatric and adult care
- Prescriptions and follow-up care
- Convenient scheduling
- Integration with Apple Health

## What do users think of Penn State Health OnDemand?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 👍 Convenient
- 👍 Thorough doctors
- 👍 Excellent providers
- 👍 Reassuring experience
- 👍 Comfortable at home
- 👍 Excellent service

**Cons**

- 🐛 Login and password issues
- 🐛 Communication breakdown with medical records
- 🐛 Awkward user experience
- 🐛 Confusing questions
- 🐛 Dropped appointments
- 🐛 Lack of doctor contact information

**Commonly reported bugs**

- No sound during video calls
- Slow to connect to appointments

**Most requested features**

- Skip welcome video option
- Improved video call layout
- Better integration with medical records

## Recent user reviews (10 of 85)

All indexed reviews: https://appshunter.io/ios/app/penn-state-health-ondemand/id1406526412/reviews.md

### 5/5 — So convenient Top Notch!

*2026-03-27, version 12.22.400*

So convenient better than making an appointment the old fashion way push button for this and that and with this …the health provider is sitting there waiting on you and not the other way around… my time is precious and this is service values my time, life and cuts down on my stress and having to travel some where and wait around other people that may be contagious, etc. Thank you so very much. I will be back if I need the service again and tell others about it too..

### 1/5 — Crashes

*2025-12-22, version 12.22.200*

App crashes every time you load it to log in. Apparently it’s been happening for a month and no one cares to fix it.

### 1/5 — App crashes when trying to log in

*2025-11-14, version 12.22.200*

Running 26.1 and it crashes when I tap the email or password field to log in.

### 1/5 — The app doesn’t open

*2025-11-02, version 12.22.200*

Penn State is on their 3rd app in 5 years.  Rumor has it Epic is next.   Good, because this one will not even open for me. I can’t imagine what an elderly patient with no tech skills must go through…

### 5/5 — Care provider Amber

*2025-04-27, version 12.22.200*

Excellent provider, very knowledgeable and helpful.

### 5/5 — Amber Thomas is phenomenal

*2025-02-11, version 12.22.200*

Amber demonstrates compassion

### 1/5 — Avoid Penn State

*2024-03-07, version 12.20.003*

Penn State puts out a lot of baloney about how much it cares. Don’t believe a word. I’ve known some underfunded, dishonest “health care” companies but none as bad as Penn State. Its “suicide hotlines” aren’t even manned by people, but by messages suggesting that suicidal patients “call back during business hours.” I’ve had years of experience with multiple Penn State medical offices and it’s a disgraceful company.

### 5/5 — Travel care

*2024-02-09, version 12.20.003*

I am on vacation, experienced an acute need and was able to get what I needed in hours, without the hassle and expense of using an urgent care.  SO. APPRECIATED!

### 5/5 — Penn State On Demand Urgent Care

*2024-02-05, version 12.20.003*

I tried to call my physician’s office and was on hold for quite some time.
I entered my information with Urgent Care and was forwarded to a physician in no time at all.  She was very friendly and helpful.

### 5/5 — Virtual appointment with Kristi

*2024-02-02, version 12.20.003*

As always she has been very kind, compassionate and helpful. I highly recommend her and the St Joe’s Medical group.

## Frequently asked questions about Penn State Health OnDemand

### What is Penn State Health OnDemand?

Penn State Health OnDemand provides virtual access to board-certified healthcare providers for urgent clinical needs and common medical concerns. You can receive diagnoses, follow-up care suggestions, and prescriptions from your mobile device or computer, offering a convenient and potentially more affordable alternative to in-person visits.

### What conditions can be treated with Penn State Health OnDemand?

The app can be used for a variety of common symptoms and concerns such as allergies, coughs, sore throats, minor rashes, joint pain, and painful urination. It is designed for urgent clinical care needs and common concerns that do not require immediate emergency attention.

### Is Penn State Health OnDemand free to use?

Based on the provided information, the app itself is free to download and register. The cost of virtual visits may be less expensive than traditional urgent care clinics or emergency rooms, but specific pricing details for consultations are not provided.

### What are the limitations of Penn State Health OnDemand?

This telehealth service is not appropriate for all medical concerns. Symptoms such as chest pain, difficulty breathing, severe pain, uncontrolled bleeding, or changes in mental status require immediate in-person care at the closest emergency room.

### Can I share my health data with the provider?

Yes, if you use Apple Health, you have the option to share your health information with the provider during your virtual visit. This can include data such as heart rate, blood pressure, body temperature, and other relevant health metrics.

## Version history (last 5 releases)

### 12.23.000 — 2026-04-30

Performance enhancements to increase reliability and speed

### 12.22.400 — 2026-01-07

Performance enhancements to increase reliability and speed

### 12.22.200 — 2025-01-11

Performance enhancements to increase reliability and speed

### 12.22.100 — 2024-12-14

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.21.103 — 2024-08-30

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

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## More apps by Penn State Health

- [Penn State Health](https://appshunter.io/ios/app/penn-state-health/id1570264962)
- [Penn State Health Go](https://appshunter.io/ios/app/penn-state-health-go/id1585670016)
- [COMMpanion: Primary Care](https://appshunter.io/ios/app/commpanion-primary-care/id1629948531)
- [The Huddle Penn State Health](https://appshunter.io/ios/app/the-huddle-penn-state-health/id6762138325)

All apps by Penn State Health: https://appshunter.io/developer/1406526411

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*