# Pensacola News Journal — user reviews

> 103 indexed App Store user reviews of Pensacola News Journal by Gannett, rated 4.45/5 from 1,117 ratings.

- Source: https://appshunter.io/ios/app/pensacola-news-journal/id545721147/reviews
- App overview in markdown: https://appshunter.io/ios/app/pensacola-news-journal/id545721147.md
- Rating breakdown: 5★ 765 · 4★ 203 · 3★ 68 · 2★ 17 · 1★ 54

## What do users think of Pensacola News Journal?

Overall sentiment: neutral

**Pros**

- 👍 Good local news coverage
- 👍 Fulfilling newspaper role in community
- 👍 Timely local news on digital format
- 👍 Helpful for staying informed

**Cons**

- 🐛 Unstable app with crashes
- 🔍 Lacking major story coverage
- 🔍 Inadequate differentiation between news and advertisements
- 🔍 Poor coverage of local government
- 🔍 Lack of investigative journalism
- 🔍 Difficult to contact editorial management
- 🔍 Unreliable app performance and functionality
- 🔍 Frustrating user experience, especially for older users

**Commonly reported bugs**

- Frequent crashes and freezes
- Inability to load photo galleries and videos
- Compatibility issues with newer iOS versions
- Inconsistent functionality, especially for printing and scrolling

**Most requested features**

- Ability to print articles, puzzles, and comics
- Improved navigation and search functionality
- Consistent and reliable app performance
- Expansion of photo galleries and video support
- Better integration with print edition content

## Newest reviews (14 of 103)

### 4/5 — App change?

*2026-02-22, version 8.8.0*

Not the same on line app this one stinks can’t print crosswords from my iPad also not as easy to scroll from page to page. Lately I’ve had to delete app than reload it to open up the paper

### 4/5 — PNJ is a very unstable app. But it’s the only decent newspaper in town.

*2026-01-18, version 8.6.0*

That’s all

### 4/5 — App change?

*2025-10-07*

Not the same on line app this one stinks can’t print crosswords from my iPad also not as easy to scroll from page to page. Lately I’ve had to delete app than reload it to open up the paper

### 5/5 — Excellent buy!!

*2025-05-24, version 8.1.0*

A real treat for my old eyes. I can make the font size, style and contrast just the way I want it. Just what I needed.

### 5/5 — Great Improvements

*2025-04-13, version 8.1.0*

Recently downloaded new PNJ app and was pleasantly surprised with content and organization. Much superior to old PNJ Print Edition app. As a subscriber for over 20 years, I’m most appreciative of this much improved app.

### 4/5 — PNJ app is a good source of local news

*2025-02-17, version 7.11.2*

I appreciate the reporting at PNJ. You all try your best to inform the people of Northwest . Thank you for your effort.

### 5/5 — Excellent buy!!

*2024-12-22*

A real treat for my old eyes. I can make the font size, style and contrast just the way I want it. Just what I needed.

### 4/5 — App change?

*2024-11-27*

Not the same on line app this one stinks can’t print crosswords from my iPad also not as easy to scroll from page to page. Lately I’ve had to delete app than reload it to open up the paper

### 2/5 — Difficult to Access

*2024-09-30, version 7.13.0*

I am having a hard time finding what I am looking for.  I keep going in circles.

### 5/5 — ECS0/PPD United

*2024-09-13, version 7.12.0*

Peace at any price for our Students!!

### 4/5 — PNJ is a very unstable app. But it’s the only decent newspaper in town.

*2024-07-07, version 7.10.0*

That’s all

### 2/5 — No consistent functionality

*2024-06-14, version 7.9.1*

I print crosswords and sudoku every day. It will work fine for a while then no print icon. Now i can’t even do a screen shot because I can’t reduce the size of the puzzle. Can you fix this already? 

Complaining does no good. Never a response and I don’t really expect one now. I’m just so sick of this. If you want to go digital, fine, I understand. I even like the enewspaper option. I read it every morning but if that is the decision, do it right and make sure your options work because printing the above areas absolutely do not work! Change apps whatever, just make sure it works.

### 2/5 — Ads with music? Really?

*2024-05-06, version 7.9.1*

This app was fine for keeping up with at least the headlines. Now all the ads play music. Please explain to me who wants an ad playing music while they are scrolling through the news? Fix that (make the default mute at least) and maybe get another star or two.

### 3/5 — Unable to change email address

*2024-03-07, version 7.6.1*

My current email address will soon be defunct but I can find now way to enter a new email address.

## Most critical reviews (10 lowest-rated)

### 1/5 — New app is tertible

*2025-07-08, version 8.1.0*

I make extrndive use of landscapre viewing on my phone. Landscape viewing capability is missing from the nee app as far as I can see.
-Michael Potterd

### 1/5 — E edition

*2025-06-07, version 8.1.0*

E edition of newspaper won’t load.

### 1/5 — Poor service

*2025-04-17, version 7.11.2*

Can never get the enewspaper

### 1/5 — App critique

*2024-07-31, version 7.11.1*

Leaves out major stories in print edition. Inadequate differentiation between news and Editors seem to think restaurants openings are big news. Inability to submit letters to the editor. Poor coverage of local government. Lack of commitment to investigative journalism. No way to contact editorial management.

### 1/5 — Unreliable

*2024-03-08, version 7.6.1*

Every day starts with a challenge when I try to navigate this app. I miss the print edition, but because it was printed in another city, I could never count on the time of delivery. Now I get messages like,” for subscribers only.” or, a page will freeze. Sometimes I will only get USA Today without any local news. There is not much that is intuitive about it. Reading the” paper.” has become laborious.

### 1/5 — Unreliable

*2024-02-25*

Every day starts with a challenge when I try to navigate this app. I miss the print edition, but because it was printed in another city, I could never count on the time of delivery. Now I get messages like,” for subscribers only.” or, a page will freeze. Sometimes I will only get USA Today without any local news. There is not much that is intuitive about it. Reading the” paper.”  has become laborious.

### 1/5 — New App

*2023-10-21, version 7.3.2*

Do not like! Not user friendly especially for older adults! Hard to read since the print’s so small & when reading the funnies you cant rotate each funny to make it larger. There’s no place to tap to print articles, puzzles, & detest the advertisement boxes that pop up (the PNJ isn’t free & I abhor the ad popups!) I suspect your current subscribers will finally bite the bullet & leave your paper! While I’m at it, there are always misspelled words & often poor grammar. Don’t have spell-check? And finally, your Andy Marlette cartoon is, as usual, not funny, politically biased & full of untruths, as is the rest of the news in PNJ.

### 1/5 — New App

*2023-10-14*

Do not like! Not user friendly especially for older adults! Hard to read since the print’s so small & when reading the funnies you cant rotate each funny to make it larger. There’s no place to tap to print articles, puzzles, & detest the advertisement boxes that pop up (the PNJ isn’t free & I abhor the ad popups!) I suspect your current subscribers will finally bite the bullet & leave your paper! While I’m at it, there are always misspelled words & often poor grammar. Don’t have spell-check? And finally, your Andy Marlette cartoon is, as usual, not funny, politically biased & full of untruths, as is the rest of the news in PNJ.

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We are currently working on investigating the eNewspaper issue you have identified and hope to have a quick resolution.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

### 1/5 — Awful ad ridden app

*2023-09-24, version 7.3.2*

We pay for a subscription, we show to be signed in and yet every time we use this app we have popup full page interruptions prompting us to subscribe. Not to mention ever third or fourth headline is not a news story but a paid advertisement disguised as news.

### 1/5 — New App

*2023-07-22*

Do not like! Not user friendly especially for older adults! Hard to read since the print’s so small & when reading the funnies you cant rotate each funny to make it larger. There’s no place to tap to print articles, puzzles, & detest the advertisement boxes that pop up (the PNJ isn’t free & I abhor the ad popups!) I suspect your current subscribers will finally bite the bullet & leave your paper! While I’m at it, there are always misspelled words & often poor grammar. Don’t have spell-check? And finally, your Andy Marlette cartoon is, as usual, not funny, politically biased & full of untruths, as is the rest of the news in PNJ.

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We are currently working on investigating the eNewspaper issue you have identified and hope to have a quick resolution.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

## Most praised reviews (10 highest-rated)

### 5/5 — Great local/national news

*2026-08-26, version 8.9.0*

Good writers and layout

### 5/5 — L

*2026-08-24, version 8.10.2*

.

### 5/5 — Glad to support local media

*2026-05-23, version 8.10.1*

I’m happy to support our local media, in particular The Pensacola  News Journal, The Island Times, and radio/TV stations WUWF and WSRE.

### 5/5 — Good news

*2025-12-15, version 8.6.0*

Fulfilling newspaper role of community involvement. Brings timely  local news on digital format. Helping raise community civic IQ through Civicon and follow up stories.

### 5/5 — Good news

*2025-09-22, version 8.5.0*

Fulfilling newspaper role of community involvement. Brings timely  local news on digital format. Helping raise community civic IQ through Civicon and follow up stories.

### 5/5 — Local Coverage

*2025-07-31, version 8.1.0*

Locally informative.

### 5/5 — Good Read

*2025-07-15, version 8.1.0*

I enjoy reading the newspaper in “newspaper” form online in the morning. My husband enjoys reading in the evening when it comes by mail! It has been a ritual at our house for many years. The articles are well written and fairly neutral. Thanks for the hard work!

### 5/5 — Easy reading

*2025-07-02, version 8.1.0*

I find this to be one of the more intuitive reading apps.

### 5/5 — On top of the news

*2025-06-13, version 8.1.0*

Love the Pnj

### 5/5 — A pleasure to read

*2025-06-06, version 8.1.0*

Love reading the PNJ. Great local coverage.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
