# PensionBee: Combine Pensions — user reviews > 120 indexed App Store user reviews of PensionBee by PensionBee, rated 4.76/5 from 8,777 ratings. - Source: https://appshunter.io/ios/app/pensionbee-combine-pensions/id1345490587/reviews - App overview in markdown: https://appshunter.io/ios/app/pensionbee-combine-pensions/id1345490587.md - Rating breakdown: 5★ 11 · 4★ 2 · 3★ 1 · 2★ 2 · 1★ 1 ## What do users think of PensionBee? Overall sentiment: mixed **Pros** - 👍 Easy to use and intuitive interface - 💰 Low fees compared to traditional providers - 🔍 Clear visibility of pension funds in real-time - 🚀 Quick and seamless pension transfers - 📱 Simple app navigation and design - 🤝 Helpful and responsive customer service (Beekeepers) - 💡 Consolidates multiple pensions in one place - ✅ Transparent and ethical company values - 📊 Good investment returns for many users - 🎯 Excellent for self-employed pension setup **Cons** - 🐛 App crashes and freezes frequently - 🔐 Face ID authentication not working properly - ⏱️ Slow pension fund processing and transfers - 📵 App won't load or login loops - 🔧 Poor app maintenance and outdated design - 💸 High fees compared to some competitors - 📉 Poor investment performance for some users - 🚫 Difficult to cancel or transfer out - 📧 Inconsistent customer service responses - 🔒 Excessive privacy/tracking permissions required - ❌ No logout option in certain scenarios - 📱 Bottom navigation bar cut off on newer iPhones - ⚠️ Misleading about pension management requirements - 🔄 Frequent unnecessary app updates **Commonly reported bugs** - App hangs on Face ID check - Yellow screen freeze on login - Login perpetual loop after updates - Keyboard doesn't dismiss after login - App crashes during registration - Bank connection fails for fund transfers - Bottom toolbar cut off on newer iPhones - Retirement planner settings not saving - Accidental navigation when using sliders - Text overlap on valuation screens - Fingerprint login screen frozen - App crashes with long passwords - Image/documentation upload errors - Deadlock when discovering existing account during onboarding **Most requested features** - Home screen widgets - Dark mode option - Improved retirement planner functionality - Better support for accessibility (large text) - Ability to update personal details in app - In-app customer support/chat - Logout functionality - Beneficiary management on iPad - Better password autofill support - Improved performance graphs on mobile - Optional two-factor authentication - Better handling of multiple email addresses ## Newest reviews (16 of 120) ### 2/5 — You need a Senior Product Manager to own the App! Poor App experience *2026-08-15* The PensionBee app used, to be simple and polished but since the latest update the UX/UI has taken a big step backwards. On iPhone the app doesn’t even properly fill the screen anymore, leaving huge unused areas and making the whole experience feel poorly optimised and unfinished. For a financial app, this doesn’t really signal quality and trust. Even though the functionality for managing my pension is there; visually it’s a mess, and ultimately puts me off using the app entirely. This is MVP at best. Please fix the iPhone layout and I will amend my score. From a final ai product perspective, PensionBee is a great service otherwise. Thumbs (nearly) up! ### 4/5 — Simple *2026-08-12, version 2.5.5* I was nervous about using PensionBee initially. I thought it would be a complicated process, transferring my pensions but it was so simple and now I feel much not in control! ### 5/5 — Pension Bee tries to make it easy.. *2026-07-17, version 1.31.28* Pension Bee tries to make it easy to combine your pensions from various Pension sources. It would be even easier to transfer your old pensions to Pension Bee if they asked you for copies of your appropriate documents eg. Birth Certificate, Drivers Licence, National Insurance Number and all the reference numbers from the desired pensions you desire for Pension Bee to start the process required. They depend on you to do most of the work to communicate to your Pension providers to send them the required copy documents. Eg. If you have 5+ old / pension accounts, you’ll have to contact all of them individually, to provide the relevant information and documents. However this isn’t a negative thing, it’s just at present, the Pension Bee’s working model. Recommendation: Pension Bee should change its working model, and acquire the permission, communication / documentation from you, then send this to your old present Pension Providers. It is the right thing to do, moving forward. Otherwise, the transfer to Pension Bee could be delayed for months, no progress being made, and is expected until you do what is needed, with your present Pension Provider(s). Pension Bee are very professional and very friendly, and I will be monitoring my Pension Pots performance when all my Pensions have been completed / transferred to Pension Bee. I’m looking forward to work with Pension Bee, hope my Pension pot grows higher than my previous pension plans. I’ll bee watching this closely as I want to make tons of honey sorry I mean money, for my retirement :). Please note: You can always change your Pension Provider if the one you’re using isn’t working with you and doesn’t show that your money is growing faster than a Pension Provider Competitor. ### 3/5 — Login is quite difficult *2026-07-08, version 1.31.28* Trying to login and the app keeps buffering ### 5/5 — Easy *2026-07-02, version 1.31.28* The app is easy to use and clearly shows credits and debits and performance. Withdrawal is easy too with a set of questions to make sure the holder knows the consequences. ### 5/5 — Great company *2026-05-28, version 1.31.28* Would like to say pension B have been fantastic chasing up all my pensions and putting them in one place 5 star highly recommend this company ### 5/5 — Good *2026-05-27, version 1.31.28* App is well designed and simple. They merged all my pension I had about 5 to merge. Just be aware it’s an expensive pension so shop around 0.7 is quite high annual fee ### 5/5 — Brilliant *2026-05-24, version 1.31.28* I have been amazed by PensionBee, so easy to use, I would recommend to everyone! ### 4/5 — Excellent *2026-05-17, version 1.31.28* The pension bee has risen quite impressively since I switched this fund ### 5/5 — Just got my pension transferred *2026-05-12, version 1.31.28* It took a couple of weeks altogether. Truly seamless, and I love the experience so far! ### 5/5 — Customer service *2026-04-27, version 1.31.28* Every time i contact pensionbee either by chat,telephone or email I get a quick response. Issues have always been resolved in a professional and polite way. Best service I have experienced. ### 3/5 — Seems ok, however, keeps crashing. *2026-03-05, version 1.31.28* The app and the user interface seems easy and friendly to use, however, when adding pensions the app keeps crashing. I have tried closing the app and reading the pension, and still experience the same problem. ### 5/5 — Pensionbee made it easy *2026-01-21, version 1.31.28* A very old workplace pension that wasn’t digitised has just recently been transferred to Pensionbee with the minimum of fuss. The whole process was relaxed and stress free. ### 5/5 — Great app *2025-12-01, version 1.31.28* Useful and productive ### 5/5 — Ease of use *2025-11-07, version 1.31.28* Approachable people and easy-to-understand language ### 3/5 — Slow to show funds *2025-07-18, version 1.31.24* The app shows that funds have been received from my pension provider a few days ago but are not yet showing as invested. ## Most critical reviews (10 lowest-rated) ### 1/5 — Lack of respect for the vulnerable *2026-03-31, version 1.31.28* Lack of respect for the vulnerable/disabled ### 1/5 — Poor *2025-09-22, version 1.31.27* Still pending 4 days after making personal contributions. Too slow in updating statement. Pension value also drops too quickly- losing thousands in just a few days is ridiculous. ### 1/5 — Nice but pointless calculator *2025-08-31, version 1.31.26* The calculator is visually appealing but it only shows nominal amounts, no growth and no inflation adjustments. It’s pointless. ### 1/5 — Broken app *2025-08-12, version 1.31.25* App stopped working a while back now… possibly a couple of weeks or more. Click on it and it just hangs without going through the Face ID check. Latest IOS installed. ### 1/5 — DO NOT USE!! *2025-06-30, version 1.31.24* Scam and con artists who will refuse legal documentation in order to keep your pension funds to themselves. ### 1/5 — Poor customer service *2025-06-26, version 1.31.24* Keep away from this company. No way to complain on their website, transfers take longer than quoted. No replied to emails. Still waiting for transfer past deadline and no support. Go elsewhere. ### 1/5 — Scam!!! *2025-05-07, version 1.31.22* I received 2% on my investment!!! I could have kept that money in Easy Saver and got 5%. A 2.5% government top-up sounds great, but your money will be eaten by inflation. ### 1/5 — Can’t even add funds *2025-04-20, version 1.31.21* I have previously been adding funds to my pension perfectly fine, but ever since the app update it won’t even transfer you over to your banks app. Just a yellow screen every time. Deleted and reinstalled and still happens. Tried two different banks, neither work. ### 1/5 — Lose your money with a Pensionbee *2025-03-18, version 1.31.18* Every time I check my balance has gone down. Losing money rapidly with Pensionbee. And they send out emails saying now is the time to put more money into my pot. Don't think so somehow, I don't want to lose it- better off keeping spare money under the mattress. ### 1/5 — Not loading *2025-03-02, version 1.31.17* Since setting Face ID the app won’t open and freezes on a blank yellow page, unable to view my account ## Most praised reviews (10 highest-rated) ### 5/5 — Best Pension Option *2026-08-13* I was looking for a way to access my pension on my terms when I wanted to. Pension Bee has been absolutely superb at growing my pension as well As allowing me to access it at any time. Allowing me to see the growth in the app and withdrawing money as I wanted. Highly recommend. ### 5/5 — Trustworthy *2026-08-09, version 2.5.3* I asked PensionBee to manage several small pensions I had from over the years and the financial performance of these has been truly outstanding ### 5/5 — Totally Awesome *2026-08-08, version 2.5.3* Since joining Pension Bee I control my pension access change improve my future everything in one place ### 5/5 — Better than expected *2026-08-08, version 2.5.3* Easy to use, haven’t even put regular payments in just as and when, but its gone up and up in total. Really pleased so far had it a couple of years ### 5/5 — Simply and effective *2026-08-07, version 2.5.3* Great system with perfectly transparent details shown about your pension pot on the app ### 5/5 — Transparent *2026-08-06, version 2.5.2* After having endured St James Place which did its upmost to make a meal out of my pension, PensionBee is modern, transparent, fast to respond. You know where your at. ### 5/5 — Slow approach getting large *2026-08-06, version 2.5.2* It’s not bad at all ### 5/5 — Fab *2026-08-06, version 2.5.2* Great service great help would recommend this 100% ### 5/5 — Simply the best *2026-08-06, version 2.5.2* The only place to have your pension end off ### 5/5 — MR *2026-08-04, version 2.5.1* Nice app love the new layout. Easy to track my progress. Want to contribute more towards my pension fund now. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*