# Pensions By Penfold — user reviews > 45 indexed App Store user reviews of Pensions By Penfold by Penfold Technology Ltd. - Source: https://appshunter.io/ios/app/pensions-by-penfold/id1503716125/reviews - App overview in markdown: https://appshunter.io/ios/app/pensions-by-penfold/id1503716125.md ## Newest reviews (10 of 45) ### 4/5 — Flexible way to see your pension grow *2025-08-17, version 2.0.14* Joining Penfold a few years ago, the Penfold app has given me the flexibility as a self employed person to pay what I can when I can and top up extra whenever I want. The choices are simple and stress free. Highly recommend to any business / contractor unsure how much commit to paying into a pension but needing to start somewhere. Wish I’d joined sooner. ### 4/5 — Good - but let down by government contributions *2024-09-26, version 1.11.6* I’ve been making small contributions to this personal pension app for few years now. It has good functionality, is easy to use and well developed (I’ve not noticed any bugs). Pension performance has been so-so, with on average, little in the way of profit above a normal high street savings rate. The big rip though is the 25% government top up. What the government gives with one hand, they promptly take away come self-assessment. No mention of this in the promotional blurb so something to take into consideration. Would I recommend this app over a traditional savings account? Not sure. ### 5/5 — Love that my company use Penfold now *2022-03-17, version 1.9.9* Really prefer Penfold to my old company’s pension provider. Great user experience and love checking my pension regularly! ### 5/5 — Best pension app! *2022-03-14, version 1.9.9* I used Penfold to track down and combine my old pensions. It was a brilliant service and such a friendly and helpful team. The app is great! I can see where my money is invested around the world and even vote on big issues at companies I invest in! ### 5/5 — Easy to set up and super quick transfers! *2021-12-10, version 1.9.7* Really impressed with how quickly they were able to find and transfer my old pensions in - special thanks to Josh for chasing my Nest one down! I’ve also noticed my pot has grown loads since I started it. Love being able to check it on the app as well. Highly recommend! ### 5/5 — The best pension app! *2021-12-09, version 1.9.7* I signed up to Penfold recently and it’s so much better than my old pension providers that I’ve transferred all my old accounts into this one. I can see the value of my pension in real time, add extra money and change investment plans at any time - all while being a pleasure to use. ### 4/5 — Penfold, now Pen-circled? *2021-08-12, version 1.8.1* Love the app, service and everything but the new brand. The bird was a bit abstract but at least it said “folded origami”. Confused. ### 4/5 — Great app, childish redesign *2021-08-12, version 1.8.1* Why does my pension now look like a comic book? The logo looks like the CEO’s school-age child made it in Word and the font? Might as well have used Comic Sans MS. The app functions really well, is very clear and easy to use. Why are you trying to inject some “fun” into pensions with the rebrand. Pensions aren’t edgy, they’re boring but necessary. ### 5/5 — Incredibly simple to set up *2021-05-27, version 1.5.10* Could not have been easier to set up. Very jargon free, highly recommend. ### 5/5 — Efficient *2020-10-07, version 1.3.4* Easy app to use, simple to set up. What more can I say. ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work *2026-03-10, version 2.0.14* There is an issue with the app now as the navigation buttons work. I see that the app hasn’t been updated in a while so may be due one. ### 1/5 — Stopped working properly *2026-03-10, version 2.0.14* Suddenly can not click dashboard, growth, activity and profile on the app. Unusable ### 1/5 — Impossible to log in *2025-06-20, version 2.0.11* There is no option to login to the app if you have an existing account… prompts to sign up for a new account but no login option anywhere. So frustrating. I have tried deleting and re-installing the app multiple times. Looks like this is a long standing problem based on other reviews from a year ago… pretty major problem!!! ### 1/5 — High fees, broken app and they make your life hell if you try to move out *2025-02-25, version 2.0.10* Charging that kinda fee on top of the funds is silly and when my colleagues try to move off, it was a lengthy, broken and painful process. Would avoid at all cost if you can ### 1/5 — Communication *2025-02-05, version 2.0.10* I’m not sure what the barrier is to timely communication , maybe not enough staff but I’ve been waiting 2 days for someone to respond to my messages in the app. ### 1/5 — Garbage App *2024-03-11, version 1.11.6* Your app is awful. Every time I try to log in it treats me like I’m a new customer (I’m not). There is no facility to go to a login page when it is trying to get me to sign up. Awful and incredibly frustrating ### 1/5 — Very poor returns *2023-04-02, version 1.10.12* My portfolio is the most aggressive one they have and it is only up 0.2% so far when the s&p500 is up 8% so far this year…. And I only joined at the end of last year, how is this possible? I will transfer elsewhere once I leave my current job as this is my employer’s choice to use them. ### 1/5 — Scammers *2023-01-06, version 1.10.12* Lose my money after transferring my pension to them, don’t use. ### 3/5 — Kay *2023-05-03, version 1.10.12* Only 6 weeks into using Penfold, but mostly it seems very good. I like being able to view activity at the touch of my screen, however I am still waiting for a pension at be transferred and it’s taking a few weeks, which is frustrating. Hopefully that will come through soon. ### 3/5 — Okay, but UI is a mess *2021-03-14, version 1.5.4* This app needs more work on the UI and it needs more detail. I’d much rather see the overall plan progressing as I add more money or some projection as you get elsewhere rather than my progress for the year which is nothing more than my contribution value multiplied by 12 months. ## Most praised reviews (10 highest-rated) ### 5/5 — Great personal pension company *2026-03-05, version 2.0.14* It’s well set up and easy to use app and it gives you good information and options as to the risk levels you can invest your pension in. It’s good how you can amend or stop payments depending on your wants and needs. ### 5/5 — Mr *2025-10-04, version 2.0.14* H Singh ### 5/5 — Easy pension *2025-01-27, version 2.0.10* I’ve had this app for about four years and have watched my pension pot grow, easy to use and understand, the downside is that I started it late, ### 5/5 — Very happy customer *2024-12-18, version 2.0.2* Highly recommend Penfold, esp for self employed people. Easy to set up, they also help find your other pensions for consolidation. Payments are flexible and the info available on the app is brilliant - there’s a snapshot of how your pension is doing at any time. Love it! ### 5/5 — Pension *2024-06-02, version 1.11.6* What a great app it’s all there and does what it says on the tin ### 5/5 — Excellent Service *2024-02-19, version 1.11.6* Excellent Service ### 5/5 — Penfold pension app *2024-01-09, version 1.11.1* This is a great app for a great pension. Everything to hand and on the app—no need for documentation. 100% ### 5/5 — Simply excellent *2023-11-29, version 1.11.1* Easy to transfer other pensions, fantastic interface. Less waffle or financial jargon. Very easy to trust with my retirement savings. 😁job we’ll done. A great Customer experience. ### 5/5 — Basic overview *2022-07-29, version 1.9.12* I’m new to Penfold but loving it so far. App itself is glossy, looks great and easy to use and peruse. Service from their pension team is excellent so far with particular kudos to them for their politeness. ### 5/5 — Great pension provider *2022-03-20, version 1.9.10* Easy to use app, have combined all my pensions with Penfold so I can finally see how much I have saved in one account. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*