# Penske Driver — user reviews > 68 indexed App Store user reviews of Penske Driver by Penske Truck Leasing Co. L.P, rated 4.20/5 from 2,558 ratings. - Source: https://appshunter.io/ios/app/penske-driver/id1161785271/reviews - App overview in markdown: https://appshunter.io/ios/app/penske-driver/id1161785271.md - Rating breakdown: 5★ 1,827 · 4★ 170 · 3★ 104 · 2★ 77 · 1★ 345 ## What do users think of Penske Driver? Overall sentiment: negative **Pros** - 🚀 Convenient and easy to use - 👍 Responsive staffs and mechanics - 🚀 Makes things much easier - 👍 Great service to keep you legit on the highway **Cons** - 🐛 App crashes when trying to access service history - 🐛 Cannot sign in as co-driver - 🐛 Constantly having issues with the app - 🐛 Cannot connect to truck - 🐛 Disconnects from truck or logging device - 🐛 Difficult to use, logs are messed up - 🐛 App closes when trying to open unit info - 🐛 Cannot edit Off Duty - PC status - 🐛 Unworkable, often futile to edit - 🐛 Buggy, disconnects frequently - 🐛 Puts driver on duty not driving while sleeping - 🐛 Incorrect mileage and location logging - 🐛 Cannot certify logs due to sync issues **Commonly reported bugs** - App randomly changes duty status while driving - Inability to certify logs - Unit not listed in the app database - Slow login and connection issues - Logs not resetting properly after reset **Most requested features** - Option to add pictures when submitting repair orders - Show 70-hour clock - Audible alerts for duty status changes - Feedback form ## Newest reviews (12 of 68) ### 2/5 — Won’t connect *2026-04-28, version 11.0.1* Not working ### 4/5 — Review *2024-03-13, version 9.2.0* Responsive staffs and mechanics ### 1/5 — Needs a lot of work! *2023-02-16, version 9.0.2* Constantly having issues with this app. ### 1/5 — Not working properly for 3 weeks *2023-02-10, version 9.0.2* Connect and reconnect. Sometimes I have to reconnect it on my own. It will do this while driving. It’ll tell me I’ve got 47 minutes left and all the sudden it’ll drop 30 minutes within a matter of seconds saying that there’s only 17 minutes available all the sudden. I could go on and on. ### 1/5 — Connection *2022-12-23, version 8.7.2* Can’t connect to truck ### 1/5 — Fuel 24 hours? *2022-06-10, version 8.7.1* Just drove to the Penske location that this app says has 24 hour fuel and gates are locked and lights are out… Might be time to update store hours so drivers are not driving a hour out of the way only to find ghost towns.. side note two other drivers also happen to be here with same problem. 15500 E 32Nd Ave, Aurora, CO, 80011 United States just sayin ### 1/5 — Can’t write up service for a location *2022-05-14, version 8.7.1* Can’t write up service or set up a service time for a location. Shops don’t read what is filled out on the app. Or can’t access the information or don’t know how to access the information. ### 1/5 — Trash *2021-11-15, version 8.5.0* This app is trash…never works right. It’s always disconnecting or just not even working. From the looks of it, nobody even cares to fix it. ### 1/5 — Bad *2021-06-07, version 8.3.1* Learn from KeepTruckin to make app easier ### 1/5 — Substandard *2021-02-10, version 8.2.1* I have had several issues with the Penske driver app the most important being that when I took my Hometime the log did not show the two days that I was gone they just completely vanished the other issue is that it was suggested to me that I run the app on two devices when doing so if one of the devices was left on duty not driving it would put me on duty not driving even though I was in the sleeper berth and then it locks on duty not driving so you cannot change it I understand locking the drive time you shouldn’t be able to change that but on duty not driving is probably the most common one that is forgotten to be locked out of we should be able to change that. ### 4/5 — Truck app *2020-08-12, version 8.1.0* It’s kinda one sided ### 1/5 — Hos *2020-06-20, version 7.0.0* Hours keeping changing not resetting my hours after doing my reset 🤦🏽‍♂️ ## Most critical reviews (10 lowest-rated) ### 1/5 — I don’t ever want to use this again. *2026-05-01, version 11.0.1* Lots of bugs,disconnects without warning. They need to study more successful ELD’s. ### 1/5 — Eld malfunction *2026-04-03, version 11.0* Eld in rental truck showing an error code, take the unit to Penske to get repaired and they don’t have a clue what to do except try and swap out trucks. ### 1/5 — Driver app *2026-01-22, version 10.5.4* No directions on how to use it ### 1/5 — Used to be helpful, now it just crashes *2024-10-04, version 10.1.1* Every time I attempt to look at the service history, the app just crashes. Not sure if that’s due to the most recent update. Hope they fix because the app used to be very driver friendly (as far as service requests and unit information). ### 1/5 — Doesn’t give you option to sign in as co driver. *2024-08-08, version 10.0.0* I was told to set this app up. Done just as I was told. My husband and I team drive. I was looking for a way to go on sleeper and finally after being signed in as driver without the option of being a co driver I find an option for co driver it’s to log out log in to co driver, I try to do just that and the sign in page doesn’t give an option for a co driver. So now I’m signed in again as driver, I am not the driver. I’m riding in the passenger seat and need to go on sleeper berth have no idea how to get that done! ### 1/5 — So bad *2024-07-16, version 10.0.0* Why just why ### 1/5 — Log issues *2024-03-05, version 9.2.0* It takes Penske forever to answer you you got log issues and they just don’t seem to return your phone calls soon enough ### 1/5 — Completed *2024-02-21, version 9.2.0* It is so so so complicated app. Please try to make is easy for drivers ### 1/5 — Poor design *2023-07-19, version 9.1.1* Cannot connect ### 1/5 — Slog keeps loosing connection with truck *2023-04-25, version 9.0.2* Cant connect ## Most praised reviews (10 highest-rated) ### 5/5 — Surprisingly simple *2026-01-21, version 10.5.4* This thing is super easy to use ### 5/5 — Great app *2025-09-13, version 10.5.0* App is convenient and easy to use. ### 5/5 — Driver *2025-08-24, version 10.5.0* Convenient ### 5/5 — Penske is a great modern company *2024-05-08, version 9.3.0* I love the app. Makes things much easier. ### 5/5 — Logs *2024-02-19, version 9.2.0* Great service to keep you legit on the highway ### 5/5 — Truck driver really enjoy this app *2021-05-12, version 8.3.1* State of Wa ### 5/5 — Martin Vanderloop *2020-09-02, version 8.1.0* It’s nice to have this Penske app on my phone I can make arrangements. Thank you ### 5/5 — Kyle...P.Massington” *2020-09-01, version 8.1.0* Kyle the man!!best service I Ever Receive ,if he says you’re Truck will be Ready u can put your money on it...thk for always looking out, ### 5/5 — Pa671403 *2019-07-02, version 4.5.0* Buenos ### 5/5 — Much better than paper *2018-12-10* Really useful and fast. Has a few glitches, but in general great. Also would be nice to have a feed back form. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*