# Penske Service > Roadside assistance app for service providers to update status and manage road calls. (iPhone/iPad app by Penske Truck Leasing Co., L.P..) - Source: https://appshunter.io/ios/app/penske-service/id1552894367 (this page in markdown: same URL + `.md`) - Developer: [Penske Truck Leasing Co., L.P.](https://appshunter.io/developer/1090092045) - Category: Business - Price: Free - Rating: 4.20/5 from 10 App Store ratings · 4 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 320 MB - Languages: English - Released: 2021-12-14 - Data updated: 2026-06-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/penske-service/id1552894367/reviews.md ## What is Penske Service? The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance. Features: • Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order • Road call listing – all active road calls displayed in one place for ease of reference and updating • Status updates – multiple status options with ETA are available to choose from and status changes entered will automatically update within Penske systems • Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking • Push notifications – sent to the provider when a road call location has changed or been canceled. Login required to use the Penske Service app, unless otherwise directed. ## Key features - Real-time status updates - Road call report details - Active road call listing - GPS tracking for drivers - Push notifications for updates ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/penske-service/id1552894367/reviews.md ### 5/5 — Quick and easy *2023-06-09* This app let's me work Road Orders quickly and easily. I love that can upload pictures. ### 4/5 — Time saver …. But *2023-02-12* Cannot figure out how to forward the link to other drivers when more than one drive needs to get involved in the call ### 5/5 — Time saver! *2023-01-09* No longer have to wait on hold with 24/7. I can update the status of my calls from the app and everyone is happy👍 ### 3/5 — Great idea but does not communicate *2022-02-16* App needs to communicate to service net. Currently it’s entering two different road call details ## Frequently asked questions about Penske Service ### What is Penske Service used for? Penske Service is used by roadside assistance providers to input real-time status updates for road calls. It helps manage issues, breakdown locations, and provides service history for repair orders. ### Is Penske Service free to use? Yes, Penske Service is available for free download and use. It does not have any in-app purchases or advertisements. ### What devices support Penske Service? Penske Service is compatible with both iPhone and iPad devices. It is designed for mobile use by service technicians. ### How often is Penske Service updated? The latest version of Penske Service is 2.8.0, last updated on January 29, 2026. Updates ensure the app remains functional and integrated with Penske systems. ### What kind of information can I access in a road call report? Road call reports in Penske Service provide details on issues, breakdown locations, unit specifics, and relevant service history for a road repair order. ### Does Penske Service offer real-time visibility for drivers? Yes, Penske Service provides real-time visibility to drivers by sharing status updates and GPS tracking information, keeping them informed about assistance progress. ### What is the age rating for Penske Service? Penske Service has an age rating of 4+, making it suitable for a wide range of users. It requires a login to access its features. ### How does Penske Service improve communication? The app improves communication by allowing technicians to input status updates directly, which automatically sync with Penske systems. This ensures drivers are kept informed of their assistance status. ## Version history (last 5 releases) ### 2.9.0 — 2026-06-09 - Added sub‑unit detail visibility - Bug Fixes ### 2.8.1 — 2026-04-14 - New Tire Form to quickly submit details of a failed tire - Performance and general usability enhancements ### 2.8.0 — 2026-01-29 What's New - New Tire Form to quickly submit details of a failed tire - Performance and general useability enhancements ### 2.7.1 — 2025-12-04 Thanks for using Penske Service app. We’ve made the following updates to give you the best user experience possible. • Bug fixes • Performance and stability enhancements ### 2.7.0 — 2025-11-20 Thank you for using Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release: • Introduction of an Activity Log to capture key road call milestones • Automatic status updates noted in Activity Log • 'Resolved' status is now called 'Ready to Roll' • Additional bug fixes and performance enhancements ## Apps similar to Penske Service | App | Rating | Price | Category | | --- | --- | --- | --- | | [Huqt](https://appshunter.io/ios/app/huqt/id6472580653) | — | Free | Business | | [FleetNet Mobile App](https://appshunter.io/ios/app/fleetnet-mobile-app/id1453197662) | 3.8 (10) | Free | Business | ## More apps by Penske Truck Leasing Co., L.P. - [Fleet Insight](https://appshunter.io/ios/app/fleet-insight/id1090092046) - [Penske Driver](https://appshunter.io/ios/app/penske-driver/id1161785271) - [Penske Events](https://appshunter.io/ios/app/penske-events/id1452899317) - [Penske Truck Rental](https://appshunter.io/ios/app/penske-truck-rental/id1476264732) - [Penske Events](https://appshunter.io/ios/app/penske-events/id6476706443) All apps by Penske Truck Leasing Co., L.P.: https://appshunter.io/developer/1090092045 ## Related topics [vehicle breakdown service](https://appshunter.io/ios/topics/vehicle-breakdown-service) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*