# PENTA MFS 20.3

> Mobile field service management for technicians, integrated with ERP and ECM. (iPhone/iPad app by Penta Technologies, Inc..)

- Source: https://appshunter.io/ios/app/penta-mfs-203/id1298172875 (this page in markdown: same URL + `.md`)
- Developer: [Penta Technologies, Inc.](https://appshunter.io/developer/921696281)
- Category: Business
- Price: Free
- Rating: 1.00/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 8.0 · 36 MB
- Languages: American English
- Released: 2017-11-27
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/penta-mfs-203/id1298172875/reviews.md

## What is PENTA MFS 20.3?

PENTA Mobile Field Service 20.3 is a mobile application designed for use by the field technicians of service contractors. The application provides field technicians a list of their assignments, details about each assignment and the associated customer, service history, customer equipment details and history, parts lists, task lists and much more. Field technicians can record customer equipment information, labor, materials, parts, refrigerant usage, tools, field notes and customer sign-off on the device. Recent releases allow authorized technicians to create and maintain quotes and initiate new work orders.
 
Technicians can perform most functions in a disconnected environment without disruption, regardless of network availability. Connection is required for login and data synchronization.
 
PENTA Mobile Field Service 20.3 is fully integrated with PENTA 20.3 ERP and PENTA ECM and builds upon base functionality outlined in the earlier PENTA Mobile Field Service apps.
 
New Functionality in PENTA Mobile Field Service 20.3:
•   A means for the technician to add or update customer equipment warranty information on the device. This information was read-only in previous versions.
•   A means for the technician to enter on the device any future opportunities they have identified at the customer location, as well as review previously recorded opportunities.
•   Limit the work notes displayed on the device to those related to the type of work being done based on Core PENTA configuration.
•   The technician can now see customer equipment’s work order tasks, service history and inspection history from the equipment details screen.
•   Configure whether or not the PO limit amount associated with a work order is visible to the technician.
•   A re-formatted “My Work History” that makes reviewing time by day easier.
•   Access to the location’s maintenance contract list when creating a new work order.
•   Display the work order salesperson on the work order details screen.
•   Display whether or not overtime has been approved in advance by the customer on the work order details screen.
•   Technicians can now e-mail attachments in addition to submitting them with the ticket.
•   Reduce the number of screens needing to be navigated to generate inspection questions for newly added equipment.

## Key features

- Assignment management
- Customer and equipment details
- Service history tracking
- Labor and material recording
- Offline functionality
- Quote and work order creation
- Customer sign-off


## Frequently asked questions about PENTA MFS 20.3

### What is PENTA MFS 20.3 used for?

PENTA MFS 20.3 is a mobile application designed for field service technicians. It helps them manage their assignments, access customer and equipment details, record work performed, and even create quotes and new work orders.

### Can PENTA MFS 20.3 be used without an internet connection?

Yes, technicians can perform most functions in a disconnected environment. Connection is only required for initial login and subsequent data synchronization.

### What new features are included in PENTA MFS 20.3?

New features include the ability to add/update customer equipment warranty information, record future opportunities, view work order tasks and service history, and email attachments.

### How does PENTA MFS 20.3 integrate with other systems?

PENTA MFS 20.3 is fully integrated with PENTA 20.3 ERP and PENTA ECM, building upon the functionality of earlier versions.

### What devices does PENTA MFS 20.3 support?

Based on the provided data, PENTA MFS 20.3 supports iPad devices.

### What is the rating for PENTA MFS 20.3?

PENTA MFS 20.3 has a rating of 1.0 stars from 2 ratings.

### Is PENTA MFS 20.3 free to download?

Yes, PENTA MFS 20.3 is available for free download.

### When was PENTA MFS 20.3 last updated?

The latest version, 20.3.5, was last updated on October 3, 2019.

## Version history (last 5 releases)

### 20.3.5 — 2019-10-03

• Fixes bugs related to iPadOS 13

### 20.3.4 — 2019-09-25

• Fixes bugs related to iPadOS 13

### 20.3.3 — 2018-03-29

•   Fixes issue where ticketing information would get deleted in low memory instances
•   Fixes issue with acknowledged notes on status updates
•   Correctly defaults the Customer Name to the ticket when necessary
•   Fixes issue with WO ID validation when creating a new WO

### 20.3.2 — 2017-12-28

•   Fixes bug with deleting NonProductionTasks

### 20.3.1 — 2017-12-22

•   Allows new lines in text views
•   Fixes device-specific problem with sending attachments
•   Correctly disables Email field when necessary
•   Validates all fields before attempting to save a new work order
•   Prevents failed Place request from continuously sending
•   Provides clearer message in Equipment Conflict screen

## Apps similar to PENTA MFS 20.3

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Marshall Excelsior](https://appshunter.io/ios/app/marshall-excelsior/id1507762767) | 3.7 (3) | Free | Business |
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| [IFS MWO Maintenance Classic](https://appshunter.io/ios/app/ifs-mwo-maintenance-classic/id1544388119) | — | Free | Business |
| [Field Promax Plus](https://appshunter.io/ios/app/field-promax-plus/id6446847200) | 5.0 (1) | Free | Business |
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## More apps by Penta Technologies, Inc.

- [PENTA eTime](https://appshunter.io/ios/app/penta-etime/id1089288449)
- [PENTA eTime 20.5](https://appshunter.io/ios/app/penta-etime-205/id1386217275)
- [STRUXI Capture](https://appshunter.io/ios/app/struxi-capture/id1543291349)

All apps by Penta Technologies, Inc.: https://appshunter.io/developer/921696281

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*