# Pentair Pool — user reviews > 418 indexed App Store user reviews of Pentair Pool by Pentair, Inc., rated 4.60/5 from 23,257 ratings. - Source: https://appshunter.io/ios/app/pentair-pool/id1448665466/reviews - App overview in markdown: https://appshunter.io/ios/app/pentair-pool/id1448665466.md - Rating breakdown: 5★ 19,536 · 4★ 1,778 · 3★ 548 · 2★ 264 · 1★ 1,131 ## What do users think of Pentair Pool? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Intuitive interface - 📊 Good data and monitoring features - 💡 Helpful customer support **Cons** - 🐛 Bugs and glitches - 🔌 Connectivity issues - 🔒 Limited user permissions and control - 🤯 Frustrating setup and migration process **Commonly reported bugs** - App crashes and freezes - Inaccurate sensor readings - Scheduling and automation issues - Inability to delete or modify existing configurations **Most requested features** - More scheduling and automation options - Improved integration with other smart home devices - Better data visualization and reporting - Ability to create user profiles and access controls ## Newest reviews (11 of 418) ### 2/5 — Barely functional *2026-08-26, version 4.2.20* I have an indoor pool with 3 Pentair pumps, pool heater plus a swim system pump and two light systems via Intellivibe. I can start the system up but to get the app to report that the system pump is running, I must kill the app and restart, then start a subsystem like the spa, kill the app again and then restart to start the swim system. Every change in the app requires a restart for the app to report the change. Extremely frustrating for the money we spent on the system that their app is this bad. Pentair, fix your app! You get two stars because it is functional, but not by much. ### 4/5 — My Pool and your App *2026-08-25, version 4.2.20* Excellent App!! ### 3/5 — Select everything twice *2026-08-24, version 4.2.20* You have to select everything twice, select pool, it will turn on then it will show off in the app, the app doesn’t always match what’s happening, very frustrating. ### 4/5 — Pump speed *2026-08-22, version 4.2.20* This app is very easy to use. One improvement I would like to see is making it easier to change pump speed for various settings like spa, pool cleaner, normal pool mode, etc. ### 2/5 — Very poor app *2026-08-16, version 4.2.20* The app constantly looses connection to the console. That could be from wifi interference. However, the app’s user interface is terrible. Not at all intuitive. Who knew you had to create multiple “circuits” in the console to build a schedule with different speeds at different times. You should just be able to set speed as part of your schedule period. And, quite often the schedules I set don’t even run! Pentair hardware is the best. They should use more of the profits from their hardware to build better user interface in their app and main console. ### 2/5 — Still needs work *2026-08-11, version 4.2.20* App looses connection a lot. Also, I like the schedules, but you need to ability to change speeds of the pump in the schedule and as far as I can tell that isn’t something you can do. ### 2/5 — Pentair pool *2026-08-09, version 4.2.19* Slow to respond and glitchy. It’s been down with a total outage for all two or three times this year. Firmware seems to cause problems more than fix them. I trust the present outage will be short-lived. ### 1/5 — Seriously the worst *2026-08-04, version 4.2.19* Has this app been updated in 30 years? It's awful. ### 1/5 — Constant Trouble *2026-08-03, version 4.2.19* This app appears to be great, but once you think you’ve turned on a piece of pool equipment (or turned it off) only to find out your pump isn’t actually on, even though the app reads “on”. I have replaced the Intelliconnect twice and the MasterTemp 400 board panel twice. Nothing from Pentair works properly, and if you think it’s a Wi-fi issue then the certified dealer of the Pentair equipment that installed my pool system was incompetent. ### 2/5 — Intelleconnect is not intelligent *2026-07-31, version 4.2.19* Pool app does not have basic functionality to set heater schedule separate from pump schedule. So the heater will run whenever pump runs. Otherwise you need to usual manual timer or set schedule for 1 day on every day! There is no each day of week schedule ### 2/5 — Great when it works *2026-07-28, version 4.2.19* Most recent update something changed. It no longer recognizes my spa as having a heater. It sees the pool heater just fine. It’s the same heater, only thing that changes from spa and pool mode is path of the water. So I can’t remotely heat my spa, but heating the pool is fine. Hope it’s fixed, but also concerned what they break next time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Still broken *2026-08-26, version 4.2.20* I changed the heater settings on my pool and they never get applied. I have to constantly go back into the app kill the app change Pages just to see if the temperature changes have been applied properly. It’s been this way for several versions. ### 1/5 — Can’t wait to upgrade - away from pentair *2026-08-26, version 4.2.20* 4 years of broken automation and heater too - do better ### 1/5 — Locks, can’t use *2026-08-25, version 4.2.20* This app is complete garbage. I got a new pool a new Pentair system. I’ve used this app for three days and it now locks (I can’t get past the ‘auto update coming soon’ notification) and I can’t use the app. I’ve have uninstalled the app, reinstall the app. Restarted the phone… nothing. App remains frozen every time after the stupid notification. ### 1/5 — Did they forget to debug it before they launched it? *2026-08-20, version 4.2.20* It starts with the fact that the password keyboard that pulls up is numeric only and there’s no way to get an alpha keyboard when you need to type your password. Perhaps more review is necessary before making life inconvenient for all of those using the app. ### 1/5 — Bugs *2026-08-15, version 4.2.20* Too many bugs. ### 1/5 — Upgrade *2026-08-15, version 4.2.20* Why do you continue to put out upgrades that don’t work? ### 1/5 — Constant Issues Across 4 Years *2026-08-14, version 4.2.20* My pool builder uses Pentair products, which are by far superior in the pool industry. However I just can’t say that the app meets the legendary level of product satisfaction that Pentair’s pool equipment provides. I’ve had Pentair products, and thus this app, since 2022. So after 4 years of using this app I am providing my review of it. I utilize this app at least once a day, if not more. I rent out my pool, so features are getting turned on and off remotely as to not disturb my customers. Additionally, I travel often, so when people come to check on the pool for me and balance it I use the app to turn on features. Needless to say I have a lot of time under my belt for this app. P.S. my Pentair system is WiFi’d, then connected hard-lined to my router which is on fiber. Issues: 1) this app crashes. Consistently. Open it up, it tries to load the pool, closes the app entirely instead. Will happen typically once every other day. If I’m using the app multiple times a day it happens at least once a day. 2) this apps delay is 20+ seconds a lot of the time. And I don’t just mean for the pool. I mean the app actually RECOGNIZING that the command to turn the pool on was input on the screen. It leaves me sitting there waiting to see if the app actually accepted the input, then trying again. And then again. 3) schedules: I periodically adjust my schedules on the app due to travel, weather, time of year, etc…. Approximately half the time the schedules don’t save. I have to exit the app and go back in to try again. 4) even local connection has its troubles to connect via the local WiFi network. The concept of the app is good. The interface is fine. But there seem to be some coding issues. Yes I restart my phone once a week. Yes I check for updates in the App Store and for my phone. Yes my router is up to date on firmware and the like. This is a review of 4 years of use. ### 1/5 — App is a disaster *2026-08-13, version 4.2.20* It works about half the time and is incredibly frustrating. ### 1/5 — Offline *2026-08-12, version 4.2.20* Since the new update my pump appears offline and I tried to reset everything. Even deleted the app and nothing. ### 1/5 — Constant Trouble *2026-08-06, version 4.2.19* With the latest update, where you are supposed to be able to set a 24 hour clock to auto run the pump at a specific hour, say 12 noon to 2pm…there is no time selection just a timer that can be set run manually. So you think you’ve turned on a piece of pool equipment (or turned it off) only to find out your pump isn’t actually on, even though the app reads “on”. I have replaced the Intelliconnect twice and the MasterTemp 400 board panel twice. Nothing from Pentair works properly, and if you think it’s a Wi-fi issue then the certified dealer of the Pentair equipment that installed my pool system was incompetent. ## Most praised reviews (10 highest-rated) ### 5/5 — No working *2026-08-24, version 4.2.18* Your app in stuck in update broke again 1 week ### 5/5 — Always Connected & Smart *2026-08-24, version 4.2.20* Great quality & Store Installed. Plenty of power, 0-100% as your WiFi connected robots are followed and alerts given as appropriate. Sorry 9th grade grammar teacher☹️ ### 5/5 — Great pump and app *2026-08-21, version 4.2.20* I’m very impressed with the technology built into the pump and app. The pump has been working great and the app is easy to use. ### 5/5 — Equipment Review *2026-08-21, version 4.2.20* We purchased a in-ground Aruba fiberglass pool and the package we purchased has the pump that has WI-FI connection. Love it , no matter where I am I can control all aspects of the pump, flow rate , on/off , lighting in the pool. Also has a dashboard that shows flow rate , flow percentage and power consumption. Highly recommended ### 5/5 — Easy *2026-08-15, version 4.2.20* This app is easy to use and very useful. ### 5/5 — No working *2026-08-13, version 4.2.20* Your app in stuck in update ### 5/5 — Great app to control your pool *2026-08-13, version 4.2.20* The app works great and it allows me everything I need to control my pool while not going to the panel it’s self. I really wish the developer would create an integration with Apple Home kit. The rest of my house is Apple Home smart items. I’d love to be able to at-least control the water features, pool heater temp, etc. ### 5/5 — Excellent App *2026-08-12, version 4.2.20* Clean and easy to use app! ### 5/5 — Terry *2026-08-05, version 4.2.19* Great App! ### 5/5 — So Easy *2026-07-21, version 4.2.19* Great program EZEEY PEAZY --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*