# PeoPay — user reviews

> 505 indexed App Store user reviews of PeoPay by Bank Pekao SA, rated 4.80/5 from 1,328 ratings.

- Source: https://appshunter.io/ios/app/peopay/id730352546/reviews
- App overview in markdown: https://appshunter.io/ios/app/peopay/id730352546.md
- Rating breakdown: 5★ 1,161 · 4★ 105 · 3★ 17 · 2★ 9 · 1★ 36

## What do users think of PeoPay?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Convenient and fast
- 🔒 Reliable and secure
- 💡 Useful additional features (e.g., public transportation tickets, parking fees)

**Cons**

- 🐛 Occasional crashes or login issues
- 🔍 Some features not intuitive or hidden
- 💬 Lack of responsiveness to user feedback

**Commonly reported bugs**

- Login issues on certain devices (e.g., iPad)
- Connectivity problems with poor internet connection

**Most requested features**

- More English language options
- Virtual debit card
- Push notifications for transactions

## Newest reviews (11 of 505)

### 4/5 — Bug in transfer title

*2026-05-07, version 4.114.0.14597*

When I am making a transfer and typing a title, after picking up a word from autocorrect suggestion menu, the whole title is messed up, it doesn’t help and makes everything worse. Please check and fix it, in earlier versions it was totally ok

### 2/5 — English version: Development UAT QA fail

*2025-12-09, version 4.105.1.13821*

Sorry, but I can’t provide a complete list of all missing translations. The UAT work needs to be handled by the development and QA teams. This is not something users should be doing for you. I’ve already fulfilled my part by reporting that the current implementation and testing were insufficient. Also, since the messages are received in Polish, adding the appropriate translations to the canned messages should not require significant effort.

### 2/5 — Why so much maintenance

*2025-09-28, version 4.100.0.13298*

for the nth time now I cannot make an urgent transfer because of more maintenance being done, and frankly I would just like to use my bank app when I please, and I do not think improving anything about the user-friendliness can replace the app actually being functional when I need it to be.

### 4/5 — PeoPay, jest lepiej

*2025-07-15, version 4.94.0.12731*

N/A

### 2/5 — Lubię aplikacje ale

*2025-06-15, version 4.92.0.12495*

Ale za każdym razem jak nawet przypadkiem kliknę w miejsce klik gotówki/pożyczki - całymi dniami wydzwaniają do mnie z uporem maniaka konsultanci. Moje odwołanie do reklamacji wydaje się być niezauważone już od miesiąca. Prawdopodobnie muszę z tym iść do oddziału banku. Przez aplikację tego nie zrobię.

### 5/5 — Eccellente

*2025-02-26, version 4.84.0.11622*

Una Applicazione meravigliosa! AG8

### 4/5 — App

*2025-02-12, version 4.84.0.11622*

Good app with perfect features. I think in next release would be ok to add shortcut to Blik when You touch and hold App Ikon on main screen. It is very useful. Also perfect feature is when using transfer option to fill the inputs fields as Name, account number etc. we can use camera and scan it.

### 5/5 — Very good banking app

*2025-01-09, version 4.79.0.11119*

Simple and easy to use, available many options for card and accounts, multi lingual

### 4/5 — Good in general, but there are some bugs

*2025-01-06, version 4.79.0.11119*

Overall, I am satisfied with the app; it is quite user-friendly. However, I have recently encountered a problem, which I suspect might be related to the latest update – the inability to make internal transfers. For example, when trying to pay off my credit card, the "Next" button does not work. To complete the transaction, I have to access Pekao24 and log in again. Is this a global issue? Where can I report problems with the app?

### 5/5 — Dobra aplikacja

*2024-11-11, version 4.77.0.10961*

Bardzo dobra aplikacja i dobra w opsłudze

### 5/5 — Best

*2024-11-09, version 4.77.0.10961*

Best bank and best banking mobile app in Polska

## Most critical reviews (10 lowest-rated)

### 1/5 — Support chat closes because of inactivity bug

*2026-03-11, version 4.110.0.14298*

Steps to reproduse: open new support chat, write a long message (even less than 100 words) Chat will close and delete all you typed. Instead of waste time of operator people have to have ability to describe their’s problem in details first before involvement of support. At least have to be ability to copy your message. Additionaly Remove errors when there aren’t any errors (like pasting, incomplete input yet etc) users HATE errors, how you don’t understand

Overall could be a good application but for now it’s mandatory to visit bank regulary. It would be a nightmare if you are not in a country with pekao as the only option

### 1/5 — ocena

*2026-02-02, version 4.108.0.14152*

Compared to other banking applications, it's very outdated. It's also quite difficult to use for foreign customers. And it deducts 9 PLN monthly even when the account is inactive, which is a very high amount.

### 1/5 — Brak

*2026-01-22, version 4.108.0.14152*

Potrzebne rzeczy są schowane, trudno o dostęp. Brak powiadomień o konieczności podpisania dyspozycji w przypadku wspólnych kont. Reklamy jednak potrafią się znaleźć na wierzchu i sypia powiadomieniami.

### 1/5 — Bezużyteczna.

*2026-01-03, version 4.105.1.13821*

Coś bredzi o upływie terminu, nie można się nawet zalogować żeby sprawdzić, co za bzdury.

### 1/5 — Brak

*2025-11-18, version 4.102.2.13531*

Potrzebne rzeczy są schowane o trudno o dostęp, brak powiadomień o konieczności podpisania dyspozycji w przypadku wspólnych kat. Reklamy jednak potrafią się znaleźć na wierzchu i sypia powiadomieniami.

### 1/5 — Does not shown account in usd

*2025-09-12, version 4.97.1.13008*

Opened business account in this bank with 2 currencies. PLN and USD. USD is not shown in app. Support cannot help me

### 1/5 — Wyrejestrowanie aplikacji po najnowszym updacie

*2025-04-14, version 4.88.1.12063*

Po najnowszym update moja aplikacja została wyrejestrowana i musiałem ją na nowo aktywować.

### 1/5 — Podsumowanie aplikacji

*2025-03-13, version 4.86.0.11839*

Dramat non stop coś. Wogole nie intuicyjna. Podstawowe przyciski pochowane natomiast główną role grają przyciski pożyczek w które wchodzi się non stop przez pomyłkę chcąc zobaczyć historię konta. marketing marketing. Kontakt z bankiem masakryczny wywala z automatu z czata. Następnie łączy z nowym konsultantem któremu od nowa trzeba tłumaczyć problem. Poczym kolejny prosi o reset aplikacji i znów łączy z nowym konsultantem który ma kolejny mądry pomysł. Masakra !!

### 1/5 — Gdyby było można dać 0 gwiazdek

*2025-01-02, version 4.79.0.11119*

Aplikacja cały czas mnie wyrzuca z własnego konta. Nawet po wielokrotnych rozmowach z obsługą klienta.

### 1/5 — They can credit your account for no reasons

*2024-04-09, version 4.62.0.9508*

My experience with this bank: they credited my account by 500 usd for no reason. I had to go to bank file a complaint, go to police already to get my money back and all this bank does is promising to maybe return money next 17 days. Maybe.

## Most praised reviews (10 highest-rated)

### 5/5 — Recenzja

*2026-08-17, version 4.116.0.14653*

Świetna apka bankowa. :)

### 5/5 — Blik transfer

*2026-05-05, version 4.114.0.14597*

Super szybkie, i prywatne

### 5/5 — PeoPay

*2026-02-27, version 4.110.0.14298*

Sprawnie profesjonalnie polecam

### 5/5 — Super

*2026-02-11, version 4.108.0.14152*

Naprawdę solidna aplikacja, doskonała obsługa!

### 5/5 — Przelew przez telefon

*2026-01-22, version 4.108.0.14152*

Bankowość z szybkością światła, szybko, bezpiecznie i na czas

### 5/5 — Fast and simple mobile banking

*2025-11-19, version 4.102.1.13511*

The app is fast, easy to navigate, and makes everyday banking very convenient. I can transfer money, check my balance, and manage my cards without any issues. Highly recommend if you want a smooth mobile banking experience.”

### 5/5 — Trust

*2025-08-18, version 4.94.0.12731*

You can trust and work with it easily.

### 5/5 — Bank SA service!!!

*2025-04-26, version 4.88.2.12065*

Very easy to use; reliable and very convenient. Thank you for your excellent service!!! Much appreciate . Thank Boz Jawien🙏👌😀😘

### 5/5 — Prosta i łatwa ale...

*2025-04-09, version 4.88.1.12063*

Proszę dać możliwość dodania własnych kategorii tj. w jednym z banków który również używam. Byłoby miło dodać również własny opis przy transakcjach. 
Poza tym aplikacja jest przejrzysta i łatwa w obsłudze.

### 5/5 — Bank SA service!!!

*2025-03-13, version 4.86.0.11839*

Very easy to use; reliable and very convenient. Thank you for your excellent service!!! Much appreciate . Thank Boz Jawien🙏👌😀😘

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*