# People First FCU — user reviews

> 53 indexed App Store user reviews of People First FCU by People First Federal Credit Union, rated 4.80/5 from 5,008 ratings.

- Source: https://appshunter.io/ios/app/people-first-fcu/id1347288872/reviews
- App overview in markdown: https://appshunter.io/ios/app/people-first-fcu/id1347288872.md
- Rating breakdown: 5★ 3,846 · 4★ 288 · 3★ 73 · 2★ 19 · 1★ 95

## What do users think of People First FCU?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Super convenient
- 💡 Well-designed
- 👍 Ease of use
- 👍 Fantastic replacement for old app

**Cons**

- 🐛 Constant crashing
- 🐛 Unusable
- 🐛 Doesn't work properly
- 🐛 Frequent application errors
- 🐛 Inability to link accounts
- 🐛 Missing credit card account
- 🐛 Inconvenient to use

**Commonly reported bugs**

- Inability to transfer funds between checking and savings
- Mobile deposit not working on iPhones
- Forced to enable FaceID every time

**Most requested features**

- Allow payments to loans and share accounts from other financial institutions
- Provide option to link all accounts

## Newest reviews (10 of 53)

### 2/5 — Shuts down

*2026-05-10, version 2026.01.01*

Shuts down sometimes while using. Need to start over

### 3/5 — Scrolling & Homepage Issues

*2026-03-20, version 2025.10.1*

When view in a mobile browser, the account transaction view has issues with scrolling the page since the page has an embedded frame. You have to touch outside the frame to have scrolling work at times. Also there is no way to customize the home page to remove the large dashboard.

### 2/5 — Used to be great

*2026-03-14, version 2025.10.1*

I used to love this app. But recent updates have made it EXTREMELY annoying. I loathe the credit score request section that takes up half the space! I asked twice how to remove it and they kept telling me they will call me with instructions but I never hear back from anyone. In addition it now takes much longer for things to post. The entire app is ridiculous now and it’s very upsetting.

### 1/5 — Needs Improvement

*2023-03-14, version 2022.9.2.1*

I currently can’t transfer funds between my checking and savings. This is a simple task that can be done with every other app except this one. Please fix it.

### 2/5 — Check deposit WORSE since app update 12/23/22

*2023-01-01, version 2022.9.2.1*

I know everyone was having problems but it was an easy thing you just had to rotate to the right only now I am getting a mirror image and can’t even get the check in the window please put it back at least I knew I had to rotate my iPhone now it is WORSE since the app update.

### 1/5 — Can’t pay credit card from app!!

*2022-11-29, version 2022.6.0.1*

Absolutely terrible design flaw with credit cards! Can’t pay from the app when literally all other banking apps let you!! I’m leaving people first!

### 3/5 — Mobile deposit

*2022-11-05, version 2022.6.0.1*

Mobile deposit has not been working on iPhones. It’s been weeks and I’m still not able to use it. For some reason only iPhones it’s not working but androids it does. Please fix

### 2/5 — Mobile deposit error

*2022-10-14, version 2022.4.0.3*

Unable to complete a mobile deposit with the latest iOS update. Unable to take picture of the check.  Called and they couldn’t figure it out or replicate the error.

### 3/5 — Can’t make a mobile deposit with iOS 16

*2022-09-20, version 2022.4.0.3*

For some reason, iOS 16 doesn’t let me do a mobile deposit when it comes to the part of taking a picture of the front of the check.

### 1/5 — Not great

*2022-01-10, version 2021.11.0.39*

I only want the app to pay my car loan payment but unfortunately you can’t. You can only make payments if you have another account with the same bank but if you want to use your own bank it’s not possible. You have no choice but use the website so this app is kinda useless for me. 

This app still way behind according to actual world app systems. 

They really need to take this more serious and invest more on a complete well optimize app. You shouldn’t need to cal except for very specific topics. Most banks have very advanced apps. 

Come on people first you can do better.

## Most critical reviews (10 lowest-rated)

### 1/5 — Relax on the reviews!!!!

*2026-07-27, version 2026.4.2.1*

I don’t want to have to review your app everyone I open it.  Put a stop to this.

### 1/5 — Difficult to Navigate

*2026-05-11, version 2026.01.01*

I’ve never had so many issues trying to make a simple loan payment… I’ve used hundreds of apps over the years and still can’t figure out how to get through all of the insignificant icons that don’t do what you ask it to do on this app. This app is NOT user friendly…

### 1/5 — Terrible App

*2025-11-20, version 2025.10.1*

Quite literally the worst app I’ve ever used. Works when it wants to. Logs you in when it wants to. Constant opening and closing trying to get it to load. Bare minimum of an app and the developers still did a terrible job. It’s clear that they spent the bare minimum on even creating an app. It’s so bad the loan processor I was working with at PFCU told me not to even bother downloading. I should’ve listened. Just use the website. Save yourself the headache.

### 1/5 — Stopped working

*2025-10-02, version 2025.07.03*

Constant crashing w newest iOS update. Unusable. :(

### 1/5 — Tired of dumb games

*2025-10-01, version 2025.07.03*

Not a good bank. Been with them for 8 years and have been regretting getting an account with them for 7 years now. Haven’t had a debt card for the account in 5 years despite the repeated attempts to get my card replaced. Ordered a checkbook that I never got and looks like it just got canceled without any notification to me. If you are looking for a better bank look elsewhere, you won’t find it here.

### 1/5 — Zelle

*2025-08-05, version 2025.5.0.1*

Trying to use Zelle and my app keeps kicking me out

### 1/5 — Money deposit

*2025-07-17, version 2025.5.0.1*

Takes to long to deposit money in my bank account

### 1/5 — Worst App

*2025-07-16, version 2025.5.0.1*

This is the worst app. I had an account and closed it and opened up a new one will not bring up my info keeps saying no accounts

### 1/5 — The old app was better

*2025-07-02, version 2025.2.2.3*

Only one log in for account with multiple owners. Can only view the accounts when added to your money management and it doesn’t update properly. Very frustrating app to use

### 1/5 — I don’t want to enable FaceID!

*2023-12-20, version 2023.10.1.1*

The latest update has made using this app a giant PIA. Every single time you open it it nags you to enable FaceID, which is normally a good idea. But because I have to use the app to access multiple accounts (children), FaceID doesn’t work because it can only open one account. Even if I enable it then disable it, rather than understand that I decided against it it goes back to nagging me to turn it on. Also, the contact page here in the App Store goes to a 404 Not Found page. Poor.

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2026-07-18, version 2026.4.2.1*

I love

### 5/5 — Rate

*2026-03-31, version 2025.10.1*

I Love this bank

### 5/5 — Calificación

*2026-01-12, version 2025.10.1*

Excelente la aplicación funciona súper bien es rápida y fácil de usar

### 5/5 — EASY TO USE

*2025-08-05, version 2025.5.0.1*

I love this app is very easy to use. I can transfer money back-and-forth from my different accounts with no hassle. I can send money to people who have the same bank with no hassle, instantly. It appropriately displays all of my transactions and even offers a money management tool. It offers the option for text alerts in which you can adjust to your liking. I can’t think of any complaints. I believe I’ve had this app since 2018.

### 5/5 — Super Convenient

*2025-05-15, version 2025.2.2.3*

I do all my banking from home I love the app, super awesome.

### 5/5 — Well designed

*2025-02-19, version 2024.10*

Does everything you need, nice large buttons for us older folks

### 5/5 — GM

*2023-06-05, version 2023.3.0.1*

I Enjoyed banking with peoples first credit union , 
They always on time with deposit , thier customer service is very good. It’s a pleasure visiting this bank service always with a smile…

### 5/5 — Help

*2022-10-31, version 2022.6.0.1*

Thank you Rosalinda for your help today. I was a mess and you helped me immensely. 
Thank you. 
Renee Godschall

### 5/5 — Best bank ever

*2022-04-14, version 2021.11.0.39*

Lol

### 5/5 — Ease of use

*2021-09-02, version 2021.6.0.35*

The app has gotten much better over the years.  It’s now easy to navigate and do what you need to do from your phone which makes life so much easier.  Only thing I might try to do is make an appointment to link my two small children’s accounts to mine so that I can transfer funds into their accounts if possible.  If I can, then even better.  Other than that, I enjoy using the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
