# People Magazine — user reviews

> 80 indexed App Store user reviews of People Magazine by TI Media Solutions Inc., rated 4.41/5 from 1,163 ratings.

- Source: https://appshunter.io/ios/app/people-magazine/id384298160/reviews
- App overview in markdown: https://appshunter.io/ios/app/people-magazine/id384298160.md
- Rating breakdown: 5★ 922 · 4★ 63 · 3★ 29 · 2★ 29 · 1★ 120

## What do users think of People Magazine?

Overall sentiment: negative

**Pros**

- 👍 Favorite guilty pleasure
- 🚀 Digital subscription perks (early access)

**Cons**

- 🐛 Recurring download/access issues
- 🔒 Poor account management/login experience
- 🔋 Unreliable app performance
- 💸 Subscription renewal problems

**Commonly reported bugs**

- Issues downloading/accessing current issues
- App crashes and freezes
- Subscription not recognized/issues restoring purchases

**Most requested features**

- Improve digital subscription management
- Enhance app stability and reliability
- Provide better customer support and communication

## Newest reviews (15 of 80)

### 2/5 — Digital Subscription Not Recognizing on IPad

*2024-05-06*

I’ve had a digital subscription for almost a year and being able to access my subscription through the app is very appealing to me. However, recently my IPad has stopped recognizing my digital subscription and when I try to access an issue, the app seems to think that I should pay for each issue…which has become VERY annoying. And to top it off, this isn’t the first time I’ve had this problem! Ugh! I’ve tried uninstalling and reinstalling the app, I’ve synced my library, I’ve restored my purchases, and Iast week I reached out to support (with no response). Nothing has fixed the issue and this is my last straw. Thanks People magazine, but it’s time to say goodbye.

**Developer response:** Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1405396 so they can help you with this. Thanks a lot once again our apologies for the trouble.

### 2/5 — Access to online issues.

*2023-07-01*

Before the new app you could read your current issue on Thursday night instead of having to wait until Friday. Should be one of the perks for online issues. Also have been a long time subscriber (over 30) and never get any specials like new subscribers get like tote bags, etc. Now I can’t get my current issue to load.  Always something with this magazine!

**Developer response:** Hello. Thank you for your feedback. We are committed to delivering the best reading experience possible, and feedback like yours is the most important part of improving our app.There was a problem with this issue but should be fixed now, please sync your library so you can get the fixed issue and enjoy it. Re the cover or subscription gifts, this  is managed by the People web, we only manage the magazines . In order to further assist you in enjoying our app, please contact us at support@zinio.com quoting ref #1317683

### 2/5 — So frustrating

*2023-06-30*

I love People magazine.  But every now and again I just randomly stop getting my (paid for) issues and it’s almost impossible to get any help!  I’ve lost or missed so many, and at this cost, this shouldn’t happen.

**Developer response:** Thanks for taking the time to give us a review, sveinsonj. Please be assured that you will get access to all the issues included in your account. I If you require further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1317815 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!

### 3/5 — Renew subscription

*2023-04-28*

My subscription expired in Dec of 2022 and I have been trying to renew since then without success .
I paid for the subscription through Discount Magazine on Feb 14
and never received any issues .I have been communicating with them ever since without success . ( they are telling me you are the problem )
Today I finally expressed enough displeasure to have them agree to cancel and return my payment .
Now I have again tried to place an order but it seems all links end up with another order taking company but not People itself .
How do I reorder directly ?

**Developer response:** Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1296911 so they can help you with this. Thanks a lot once again our apologies for the trouble.

### 2/5 — Serious app issues

*2023-01-16, version 204.8.4*

I would love to give this app a great review but I just can’t…there always seams to be an issue with getting new issues every week even when you do have a subscription. And forget about getting a new device…your issues are veer restored even after trying to sync your library Please try to fix this issue, it’s not fair to subscribers who pay for a service and to not receive their magazines.

**Developer response:** Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1269978 so they can help you with this. Thanks a lot once again our apologies for the trouble.

### 2/5 — Won’t download current magazine

*2022-11-18, version 204.8.3*

Once again the current mag. Won’t load. Long time subscriber with auto renew. Happens ever so often requiring intervention by People.  Very annoying!

### 1/5 — No access

*2022-07-10, version 204.7.8*

I am having the same issue with all of the others. No access!! And unable to restore. I sent my issue through the app support several days ago and have received nothing. Please advise. I have pay yearly and have missed months at a time because of the same issue.

### 3/5 — Need help

*2022-07-08, version 204.7.8*

I’ve been receiving people magazine I did not describe with you guys and I just want to make sure how do I remove this from it it’s getting sent to my house

### 2/5 — Magazine refuses to download anymore on iPad app

*2022-07-07, version 204.7.8*

I am a longtime loyal customer, and I recently renewed my direct print+digital subscription for an entire year. Ever since forking over the latest batch of my hard-earned money, the digital issues have stopped showing up on my iPad app; only the print issues are being delivered, which do not help me much since i travel so much and so prefer reading the digital editions on flights and in hotels.
I do not see any content in my App Library (even after multiple syncs), and I have also deleted, downloaded, and logged out/in of the app multiple times. I sent in a complaint via the app a few weeks ago, and still haven’t heard back.
If I do not get any resolution within a week, I will be forced to cancel my subscription.

**Developer response:** Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1216462 so they can help you with this. Thanks a lot once again our apologies for the trouble.

### 2/5 — Magazine doesn’t download

*2022-06-27, version 204.7.8*

Continue to be charged for this magazine but at least twice a year the weekly magazine doesn’t load and I have to spend hours emailing to figure out why the magazine no longer uploads each week

### 2/5 — Missing issues

*2022-05-01, version 204.7.5*

I have not received the last 4 issues. I get notifications that they are available but they are not there. This is ridiculous that I, and it looks like others, cannot access what is paid for.  Please fix it!

### 1/5 — No access to new issues since December!!

*2022-04-21, version 204.7.5*

I have done everything suggested to access my magazines. I have been charged, I have synced, restored purchases option several times, contacted both Apple and People developers and still no solution!! What the heck needs to be done to get access to something I PAID FOR?!

### 1/5 — No access to issues

*2022-04-17, version 204.7.5*

I’ve had this app for years, and update it. All of the sudden, I can’t access a single new issue. Getting frustrated…..my subscription is active, but every time I click on a newer issue, I just get the option to do a trial or to pay for the issue.

### 2/5 — App issues

*2022-03-23, version 204.7.5*

I have had a subscription for years but now I can’t download the last couple of issues. App is noted working for me.

### 1/5 — After more than 5 years, download is not working

*2022-03-21, version 204.7.5*

A month ago People Magazine stopped downloading new issues that I had for over 5 years. I tried to reset 3 times. Also I deleted and reinstalled apps. Nothing is happening.  I did contact Apple support and I’m getting refund but I do still want this magazine.  Can you fix downloading problems?

**Developer response:** Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1188365 so they can help you with this. Thanks a lot once again our apologies for the trouble.

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t download my paid issues …

*2024-12-07*

I am a subscriber for years and the app does not allow me to download or read any issue of 2024. 
To contact People is impossible because I subscribed throught the app store (and never received any ID or login info or any other info) and the only way to send them a message is completing many required infos, that i do not have) so I can press send ….
Where are my issues that I already paid for ??!!!
I am so frustraded  !!!

**Developer response:** Thank you for your review, ClauML. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com.

### 1/5 — Renewal nonsense

*2024-08-25*

Every time my subscription renews (and is paid up) this stupid app can’t figure it out and wants me to pay for the next issue. Whoever designed this app is a moron.

**Developer response:** Thank you for your review, jj123kkk456. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1430697.

### 1/5 — Major Fail

*2024-02-10*

Have used the app for many years and for whatever reason certain regular issues don't come up as "read" only "buy" even though subscription is current. Support response used to be same day. This time it was one week, and still no resolution. Have deleted and reinstalled app. Force synced, restored library, all the fixes suggested before. Last two issues still not accessible.  Won't be be renewing my  subscription in April.

**Developer response:** Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1382726 so they can help you with this. Thanks a lot once again our apologies for the trouble.

### 1/5 — Missing Magazines and No Response for Assistance

*2024-02-03*

I have been a digital subscriber for about 10 years. This is my 3rd time for missing issues on my iPad. The first two times with immediate response and resolve. This time it has been a week and have not resolved my issue. All three times, I have performed all trouble shooting suggestions ( refresh, updated app, force sync, restore purchases, etc). All of which has not resolve all issues. Am very frustrated and will request for refund due to me and will cancel subscription.

From,
A very disappointed reader

**Developer response:** Thank you for your review. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1380807.

### 1/5 — Worst app!

*2022-12-10, version 204.8.3*

too am having trouble with my Peoplmagazine subscription. It started with the pages dropping out of nowhere. Now it won’t download the magazine at all. I’ve deleted the app and reinstalled to no avail. I have an iPad Air with version 12.4.8 installed. Help???

### 1/5 — Worst App

*2022-09-09*

I have been on automatic renewal for years. Every few times there is a glitch where I am charged for my subscription but can only get the magazine if I pay for it. The account help is horrible and my problem is responded to in days. After years u would think they would get this fixed

**Developer response:** Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1234021 so they can help you with this. Thanks a lot once again our apologies for the trouble.

### 1/5 — Can’t access online account. Worst app

*2022-08-26*

I had my magazine. Renewed to December 2022. I have no idea what my account number is. Sign in through apple but still can’t access my magazine.

**Developer response:** Thanks for taking the time to give us a review, Kayl3480. Please be assured that you will get access to all the issues included in your account. For further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1229664 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!

### 1/5 — Cannot download issues

*2022-08-13, version 204.7.8*

I have had this subscription for several years with no problems. This year I have twice been unable to download new issues. Just renewed for 6 months and STILL CANNOT DOWNLOAD NEW ISSUES. What should I do now ????

### 1/5 — Unfortunate

*2022-07-31*

I enjoyed this app until I didn’t.  Have subscribed for years but I haven’t been able to access for two months no matter what I’ve tried.  I’m paying, but no access.  And no recourse it seems.

**Developer response:** Thanks for taking the time to give us a review, tracethemusic. Please be assured that you will get access to all the issues included in your account.For further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1222226 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!

### 1/5 — Unreliable

*2022-07-27, version 204.7.8*

App only works occasionally.    Just renewed People Magazine on auto renew through iTunes and subscription did not update.   Date says it is good through December 2022 but won’t let me read issues.   I’ve deleted, reinstalled app and it doesn’t work!!

## Most praised reviews (10 highest-rated)

### 5/5 — New magazines not showing active subscription

*2024-05-17*

I have an active digital subscription but new issues are not available to download .

**Developer response:** Thank you for your feedback michelle aboitiz. ZinioPro is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1407996.

### 5/5 — Digital Subscription Will Not Download To My IPad

*2023-07-04*

Usually web support has quickly responded to my issues with the app and there have been many but resolved same day. Now my digital subscription will not properly download on my iPad. States it is downloaded but when you open it all the pages are blank. It will download to my iPhone but at 71 years of age it is not easy to read. Three days have passed since I contacted app support and it has been total silence. I usually renew for 6 months but if web support is nonexistent then it is time to leave. Hope others have better luck than I have with this app

Post Script. Tech support emailed and in a matter of minutes fixed the problem. Thanks to the support staff.  Thanks, again

**Developer response:** Hi  thanks so much for your comments. We will be happy to help you to enjoy your magazines anywhere/anytime thanks to our People mobile app.Please refresh. your library so you can get the fixed files.  If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1317679. Thanks for your review and have a great day!

### 5/5 — People

*2023-04-14*

I’ve been getting the magazine for as long as I can remember each time my subscription come up to renew I always think it’s time to cancel …..but I don’t I love my people.

**Developer response:** Hi , thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at mdphelp@ziniopro.com quoting ref #1293619. Thanks for your review and have a great day!

### 5/5 — Favorite Guilty Pleasure

*2023-01-01, version 204.8.4*

I so look forward to Fridays when I can indulge in a new weekly dose of People! This magazine has been a treat to me since it began. I read each issue from cover to cover. Thank you for such a pleasant escape.

**Developer response:** Hi Susan A Carolina Girl, thanks so much for your comments. We are delighted that you are enjoying reading your magazines anywhere/anytime thanks to our People Magazine app. Thanks for your review and have a great day!

### 5/5 — Issues not downloading

*2022-05-02, version 204.7.5*

This is the second time in less than 6 months my issues aren’t downloading and my subscription is current.  I’ve tried using the digital contact form but it won’t work without subscription number from mailed magazine.  With the app there is no subscription number given and digital form won’t go further without this number.  When I talked to Apple support, they suggested I cancel subscription.  But there is no guarantee of refund and I want my issues.  Where do I go from here?

**Developer response:** Thanks for taking the time to give us a review, 09mybad. We are sorry for the inconvenience. Please be assured that you will get access to all the back and future issues included in your account. If our support team have not already resolved this for you, please contact them at mdphelp@ziniopro.com quoting ref 1199602 so they can help you with this. Thanks a lot.

### 5/5 — People app

*2021-12-23, version 204.7.3*

Love this magazine but since upgrade I can’t access content and just get spinning wheel which eventually takes me back to App Store and does same thing when I click open.  Please fix!!

**Developer response:** Thanks for taking the time to give us a review, Why not1234567899. We are very sorry to hear about your experience.  There was an outage in our internal system. But that is fixed now. Kindly delete your current app and download the app again from the store. If that still does not solve your issue, please contact our support team at mdphelp@ziniopro.com quoting ref 1161734 so we can help you with this. Thanks a lot.

### 5/5 — Contacted the email….

*2021-06-21, version 204.7.0*

I contacted zimio? and a very nice lady helped me fix my problem. It took a few back and forth correspondences but all was fixed. I encourage all who get a reference number and email address to write to them!

**Developer response:** Hi MsDelores, Thanks so much for your comments. We are delighted that you are enjoying reading your People  magazines. Thank you for your loyalty. If you have any other questions or we can help you enjoy the app further please contact us at mdphelp@ziniopro.com quoting ref 1113405. We would be happy to listen to your comments.

### 5/5 — People Magazine App won’t open anymore

*2020-11-03*

For a couple weeks now after my people magazine renewed through iTunes and I was charged, I can no longer open the people magazine app on my devices.

Please help

**Developer response:** Thank you for your review, sandywo. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1035427.

### 5/5 — love It

*2013-01-02*

I really like reading it on the ipad reviewing the movies was great better than the paper version

### 5/5 — Love it!

*2012-11-26*

Get so many extras with iPad edition including preview of reviewed songs and buy now option!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
