# Peoples e-Account > Secure mobile app for natural gas customers to manage accounts, view bills, and make payments. (iPhone/iPad app by Smart Energy Systems LLC.) - Source: https://appshunter.io/ios/app/peoples-e-account/id1475344842 (this page in markdown: same URL + `.md`) - Developer: [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242) - Category: Business, Utilities - Price: Free - Rating: 4.70/5 from 17,807 App Store ratings · 137 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 40 MB - Languages: American English - Released: 2020-08-12 - Data updated: 2026-08-31 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/peoples-e-account/id1475344842/reviews.md ## What is Peoples e? **The Peoples e-Account App is only available for Peoples Natural Gas Customers in Pennsylvania and former Equitable Gas Customers in Pennsylvania, Kentucky and West Virginia** The Peoples e-Account Customer App is a secure mobile solution to: - View consumption, billing and payment history - View your bill PDF - Pay your bill - Free service for bank payment! - Convenience charges applied by third party processor for credit card and debit card payments - Pay via Apple Wallet - Manage payment preferences ## Key features - View consumption history - View billing history - View bill PDF - Pay your bill - Manage payment preferences - Free bank payments ## What do users think of Peoples e? Overall sentiment: negative **Pros** - 💻 Easy to pay bills - 🙂 Convenient app - 🔒 Secure payments **Cons** - 🐛 Unresponsive payment pages - 🤔 Confusing UI/UX - 🔍 Difficult to find payment history - 🔒 Issues with saving payment info - 🔍 Inconsistent navigation **Commonly reported bugs** - App crashes on payment submission - Unable to enter credit card expiration date - Payment processing failures with no notification - Account login issues **Most requested features** - Add Apple Pay support - Allow scheduling future payments - Improve password management - Provide better visibility into payment status ## Recent user reviews (10 of 137) All indexed reviews: https://appshunter.io/ios/app/peoples-e-account/id1475344842/reviews.md ### 1/5 — Name is not optional *2026-08-02, version 1.15* Every time I log into this website, it never remembers my username, instead of remember somebody else else’s. Also, I would like the option to remove unused credit credit cards from this account. ### 1/5 — Auto-Pay *2026-07-24, version 1.15* I have attempted to setup auto-pay countless times to no avail. App interface is also poor. ### 1/5 — Won’t back date bill to end of lease. *2026-07-16, version 1.15* People’s allows landlords to financially abuse former tenants. You may move out and have no lease but you will still get the bill. ### 1/5 — Card *2026-07-08, version 1.15* The app will not retain my card information and every time I make a payment I have to put my card back in. It's a minor inconvenience ### 5/5 — Easy Pieses *2026-07-01, version 1.15* So Easy to use! Don’t have to stay online for a CSR, to answer your call ### 4/5 — Billing *2026-06-30, version 1.15* Cheryl was wonderful to work with setting up my online account ### 5/5 — App works no problems *2026-06-18, version 1.15* 5 stars it works every time takes my money and never asked if im the owner or a computer ### 1/5 — Hostile Design *2026-06-09, version 1.15* It seems to intentionally forget everything about how you’d like to pay (despite asking it to “remember for next time”) unless, of course, you’re paying by ACH. Then it can do that just fine. ### 5/5 — Love paying bills *2026-06-06, version 1.15* I hate paying bills but this app is easy to use and navigate thru ### 1/5 — Poorly Coded *2026-06-03, version 1.15* Doesn’t save card info, doesn’t save address wipes out fields when another is corrected. Hard to navigate. Sloppy menus. I think this needs a rewrite with some strict vide re ore and wa work!! ## Frequently asked questions about Peoples e ### What can I do with the Peoples e-Account app? The Peoples e-Account app allows you to securely view your natural gas consumption, billing, and payment history. You can also view your bill as a PDF, pay your bill, and manage your payment preferences. ### Is the Peoples e-Account app free to use? Yes, the Peoples e-Account app is a free service for eligible customers. While bank payments are free, convenience charges may apply for credit card and debit card payments processed by a third-party. ### Who is eligible to use the Peoples e-Account app? This app is exclusively available for Peoples Natural Gas customers in Pennsylvania and former Equitable Gas customers residing in Pennsylvania, Kentucky, and West Virginia. ### What payment methods does the app support? The app supports free bank payments and payments via Apple Wallet. Credit card and debit card payments are also accepted, though they may incur convenience charges from the third-party processor. ## Version history (last 5 releases) ### 1.15 — 2026-01-29 This update includes bug fixes and a few small performance improvements. ### 1.14 — 2025-11-29 This update includes bug fixes and a few small performance improvements. ### 1.13 — 2025-03-07 This update includes bug fixes and a few small performance improvements. ### 1.12 — 2024-07-31 This update includes bug fixes and a few small performance improvements. ### 1.11 — 2023-08-04 This update includes bug fixes and a few small performance improvements. ## Apps similar to Peoples e | App | Rating | Price | Category | | --- | --- | --- | --- | | [Accounting App - Zoho Books](https://appshunter.io/ios/app/accounting-app-zoho-books/id710446064) | 4.8 (5,051) | Free | Business | ## More apps by Smart Energy Systems LLC - [Smart H2O](https://appshunter.io/ios/app/smart-h2o/id1017852468) - [My NL Hydro](https://appshunter.io/ios/app/my-nl-hydro/id1097471334) - [Simply Energy](https://appshunter.io/ios/app/simply-energy/id1171627284) - [MyWater MNWD](https://appshunter.io/ios/app/mywater-mnwd/id1190259281) - [MyWaterSD - City of San Diego](https://appshunter.io/ios/app/mywatersd-city-of-san-diego/id1202281723) - [IID Customer Connect](https://appshunter.io/ios/app/iid-customer-connect/id1207760404) All apps by Smart Energy Systems LLC: https://appshunter.io/developer/1062247242 ## Related topics [peoples gas pittsburgh](https://appshunter.io/ios/topics/peoples-gas-pittsburgh) · [peoples gas pa](https://appshunter.io/ios/topics/peoples-gas-pa) · [peoples gas](https://appshunter.io/ios/topics/peoples-gas) · [teco peoples gas](https://appshunter.io/ios/topics/teco-peoples-gas) · [duquesne light](https://appshunter.io/ios/topics/duquesne-light) · [teco gas](https://appshunter.io/ios/topics/teco-gas) · [peoples gas chicago](https://appshunter.io/ios/topics/peoples-gas-chicago) · [columbia gas of pennsylvania](https://appshunter.io/ios/topics/columbia-gas-of-pennsylvania) · [ugi utilities account](https://appshunter.io/ios/topics/ugi-utilities-account) · [columbia gas of ohio](https://appshunter.io/ios/topics/columbia-gas-of-ohio) · [kharkiv gas](https://appshunter.io/ios/topics/kharkiv-gas) · [columbia gas of virginia](https://appshunter.io/ios/topics/columbia-gas-of-virginia) · [enbridge ohio](https://appshunter.io/ios/topics/enbridge-ohio) · [my washington gas](https://appshunter.io/ios/topics/my-washington-gas) · [gas digital network](https://appshunter.io/ios/topics/gas-digital-network) · [engie gaz passerelle](https://appshunter.io/ios/topics/engie-gaz-passerelle) · [peoples bank of kankakee county](https://appshunter.io/ios/topics/peoples-bank-of-kankakee-county) · [michigan gas utilities](https://appshunter.io/ios/topics/michigan-gas-utilities) · [city of cookeville utilities](https://appshunter.io/ios/topics/city-of-cookeville-utilities) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*