# Pepco Smart Home — user reviews

> 18 indexed App Store user reviews of Pepco Smart Home by People Power Co, rated 4.40/5 from 170 ratings.

- Source: https://appshunter.io/ios/app/pepco-smart-home/id1444697563/reviews
- App overview in markdown: https://appshunter.io/ios/app/pepco-smart-home/id1444697563.md
- Rating breakdown: 5★ 125 · 4★ 17 · 3★ 12 · 2★ 3 · 1★ 13

## Newest reviews (2 of 18)

### 1/5 — New app version eliminated functionality

*2022-11-14, version 1.9.1*

App used to have functionality to set Away From Home feature so that lights can randomly go on and off. No longer supported. Emails to the help-service desk go unanswered.

### 1/5 — Horrible support

*2020-06-22, version 1.6*

Difficult getting support

## Most critical reviews (10 lowest-rated)

### 1/5 — Finta

*2026-04-11, version 1.9.1*

È un applicazione falsa..ti fa inserire solo il numero di tel ma non arriva nessun messaggio…Eliminatela dall App Store

### 1/5 — Código

*2026-03-22, version 1.9.1*

El código nunca llega es imposible entrar a la aplicacion

### 1/5 — Impossible iniziare

*2025-11-22, version 1.9.1*

Scaricata l’app mi chiede di scrivere il mio numero di cellulare per inserire un codice. Il messaggio NON MI É ARRIVATO nonostante tanti tentativi di invio del mio numero di telefono….spero qualcuno risolva perché l’app non è utilizzabile. Peccato

### 1/5 — No llega nunca el código por mensaje

*2025-11-02, version 1.9.1*

Muy mal

### 1/5 — I don’t know how to delete my account

*2025-08-23, version 1.9.1*

Please can somebody help me with that ? I already write an email to the CS , but it seems like they Forgot me

### 1/5 — SMS no llega

*2025-05-17, version 1.9.1*

No llega el código para entrar en la app…

### 1/5 — Impossibile iniziare

*2024-05-11, version 1.9.1*

Inserisco il mio numero di telefono per ricevere un codice ma non mi arriva mai, anche richiedendolo più volte

### 1/5 — Alexa Connection

*2023-01-29, version 1.9.1*

Doesn’t connect motion detectors to Alexa.

### 1/5 — Worthless

*2023-01-20, version 1.9.1*

This system used to work great. But then, for some reason the app and its functionality changed, making it totally ineffective. I now have a bunch of sensors around the house that do not provide any meaningful information. I’ve tried multiple times by phone call and email to try to get some tech-support for this, but no one ever responds.

### 1/5 — Zero Support

*2022-12-08, version 1.9.1*

Requests for support go into a black hole and are never addressed. Terrible app.

## Most praised reviews (6 highest-rated)

### 5/5 — Eb

*2024-09-29, version 1.9.1*

I love this. I’m able to control things even if I am away from home. It’s wry easy to use.

### 5/5 — Really well done app !

*2020-01-24, version 1.0.7*

I’m glad that I tried this out.

### 5/5 — So far, so good

*2019-12-12, version 1.0.6*

Works as expected and easy to set up. Everything where it should be and no funkiness.

### 5/5 — SmartHome

*2019-12-05, version 1.0.6*

No body helped to set up the smart home system

### 4/5 — Convenient!

*2020-10-16, version 1.8*

I’m happy with the convenience of having my devices controllable when I’m not home. Turning off lights, adjusting my thermostat, and turning my dumb dehumidifier into a smart one has been great. I dropped one star because I would like to expand my devices, but it isn’t extremely clear what devices I can use.

### 3/5 — Good but alerts stop

*2023-06-08, version 1.9.1*

If you change your mobile phone, alerts stop and there’s no clear way to get them back.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-24.*