# Pepco

> Utility account management and outage reporting for residential and business customers. (iPhone/iPad app by EXELON BUSINESS SERVICES COMPANY, LLC.)

- Source: https://appshunter.io/ios/app/pepco/id447665998 (this page in markdown: same URL + `.md`)
- Developer: [EXELON BUSINESS SERVICES COMPANY, LLC](https://appshunter.io/developer/1274170173)
- Category: Utilities
- Price: Free
- Rating: 4.68/5 from 15,453 App Store ratings · 172 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 164 MB
- Languages: English
- Released: 2011-07-09
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pepco/id447665998/reviews.md

## What is Pepco?

Pepco’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include: 

· Effortlessly view and pay your bill 
· Report and check outage status
· View the outage map 
· Check balance 
· View account activity 
· Manage your AutoPay and Budget Billing settings 
· Report an outage without signing in 
· View usage data, bill forecast and trends 
· Compare your bills 
· Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more

## Key features

- View and pay bills
- Report and check outage status
- View outage map
- Check account balance
- Manage AutoPay and Budget Billing
- Set outage and bill alerts

## What do users think of Pepco?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient app
- 💡 Great app to pay bills and check usage
- 🚀 Excellent app functionality

**Cons**

- 🐛 App not working/malfunctioning
- 🐛 Login issues
- 🐛 Billing issues and high bills
- 🐛 Unreliable app performance
- 🐛 Lack of access to billing information

**Commonly reported bugs**

- Networking errors preventing login
- Inability to view or pay bills through the app
- Frequent app crashes and freezes

**Most requested features**

- Bring back thermostat control feature
- Add biometric login options (e.g., Face ID, fingerprint)
- Improve app stability and reliability

## Recent user reviews (10 of 172)

All indexed reviews: https://appshunter.io/ios/app/pepco/id447665998/reviews.md

### 1/5 — Price keep going up

*2026-08-16, version 26.2.0*

Bill too damn high.

### 1/5 — Not ok

*2026-08-15, version 26.2.0*

Having a 500, 600, 700 or 800 electric bill is wild.  I have never in my adult life had a bill that high till the data centers went up.  There was zero permission ask or permission granted to kill us while we are paying for our own, our families or others deaths because what these centers are doing.  Thanks to Trump and his goons they are trying to take out a community that is consistently for centuries being mulled by you people.  It’s unfair because we did nothing to deserve this but be born into a world that don’t see us as valuable assets to this world because we don’t die we multiply and there is nothing that you, him and the rest of yall thugs and gang members can do about it.

### 1/5 — Rip off

*2026-08-11, version 26.2.0*

They constantly steal money. I work all day every day. No one is in my apartment, I use the same stuff and my a/c barely be on but somehow my bill always says it’s up over $50 orne due to new usage of whatever they wanna claim

Fee

### 1/5 — Can’t log in

*2026-08-10, version 26.2.0*

I’m not sure what happened but I can’t even log into the app anymore.

### 1/5 — Over charging people

*2026-07-31, version 26.2.0*

Over charging people

### 3/5 — App was great but stopped working properly

*2026-07-30, version 26.2.0*

I use the app mainly to check my usage to make sure I am not surprised at the end of the month. But suddenly when I try to check the usage I get “Sorry, this information isn't available for this view.” I can still check on a computer, but not nearly as convenient. Please fix!

### 1/5 — Pepco pay attention

*2026-07-30, version 26.2.0*

Usage Data fails to render

### 5/5 — App usage

*2026-07-27, version 26.2.0*

The app is easy to use and I like that they take the payment right away instead of waiting days to take it.  I will refer this app to others that I know that have a PEPCO bill.

### 1/5 — Terrible Functionality

*2026-07-24, version 26.2.0*

Using the app while you have the service enrolled is easy. But if you have to try and end or change your service good luck the app/website is practically useless. I can’t cancel my current address because a stop request was created but when I got to edit the stop request it says no stop request can be found and it’s an endless loop. Because of this I can’t stop my current service or start my new one. Extremely frustrating.

### 1/5 — Tired of this popping up

*2026-07-18, version 26.2.0*

Tired of this popping up

## Frequently asked questions about Pepco

### What can I do with this app?

This app allows you to manage your utility account on your smartphone or tablet. You can view and pay bills, report outages, check the outage map, view your balance, and manage payment settings like AutoPay and Budget Billing.

### Is this app free to use?

Yes, the app is completely free to download and use. There are no in-app purchases or advertisements mentioned.

### Can I report an outage without logging in?

Yes, a key feature of the app is the ability to report an outage even if you are not signed in to your account, making it quick and easy to report issues.

### What kind of alerts can I set?

You can set various alerts, including notifications for outage status updates, when your bill is ready, upcoming payment reminders, and more, helping you stay on top of your account.

### Who is this app designed for?

This app is designed for both residential and business customers who use the utility service. It provides tools for easy account management and real-time information about service status.

## Version history (last 5 releases)

### 26.2.0 — 2026-05-19

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

### 26.1.0 — 2026-04-30

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

### 25.3.2 — 2025-11-13

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

### 25.3.0 — 2025-10-23

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

### 25.2.0 — 2025-07-03

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

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## More apps by EXELON BUSINESS SERVICES COMPANY, LLC

- [Atlantic City Electric](https://appshunter.io/ios/app/atlantic-city-electric/id489963640)
- [Delmarva Power](https://appshunter.io/ios/app/delmarva-power/id489964338)
- [ComEd - An Exelon Company](https://appshunter.io/ios/app/comed-an-exelon-company/id519716176)
- [BGE - An Exelon Company](https://appshunter.io/ios/app/bge-an-exelon-company/id1274170174)
- [PECO - An Exelon Company](https://appshunter.io/ios/app/peco-an-exelon-company/id1274171957)

All apps by EXELON BUSINESS SERVICES COMPANY, LLC: https://appshunter.io/developer/1274170173

## Related topics

[pepco](https://appshunter.io/ios/topics/pepco) · [pepco electric](https://appshunter.io/ios/topics/pepco-electric) · [peco](https://appshunter.io/ios/topics/peco) · [pepco smart home](https://appshunter.io/ios/topics/pepco-smart-home) · [peco electric](https://appshunter.io/ios/topics/peco-electric) · [pevo app](https://appshunter.io/ios/topics/pevo-app) · [peco app](https://appshunter.io/ios/topics/peco-app) · [washington gas](https://appshunter.io/ios/topics/washington-gas) · [my washington gas](https://appshunter.io/ios/topics/my-washington-gas) · [pepc](https://appshunter.io/ios/topics/pepc) · [pecco](https://appshunter.io/ios/topics/pecco) · [pasco utilities](https://appshunter.io/ios/topics/pasco-utilities) · [business services](https://appshunter.io/ios/topics/business-services) · [exelon](https://appshunter.io/ios/topics/exelon) · [peplink](https://appshunter.io/ios/topics/peplink)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*