# Peppermayo US — user reviews > 76 indexed App Store user reviews of Peppermayo US by Peppermayo Pty Ltd, rated 4.79/5 from 1,601 ratings. - Source: https://appshunter.io/ios/app/peppermayo-us/id6474874900/reviews - App overview in markdown: https://appshunter.io/ios/app/peppermayo-us/id6474874900.md - Rating breakdown: 5★ 1,468 · 4★ 50 · 3★ 15 · 2★ 13 · 1★ 47 ## What do users think of Peppermayo US? Overall sentiment: neutral **Pros** - 💗 Love the brand - 👍 User-friendly app - 🚀 Easy to navigate - 💕 Great clothing options - 🎉 Smooth shopping experience **Cons** - 🙁 Discount codes not working - ⚠️ Slow shipping/order processing - 🤔 Misleading discount promotions - 💸 Higher prices compared to similar brands - 🤨 Inconsistent product quality **Commonly reported bugs** - Cart issues (items removed unexpectedly) - Discount codes not applying correctly **Most requested features** - Add size information for models - Include real-life customer photos - Improve in-app discount code functionality ## Newest reviews (19 of 76) ### 2/5 — Don’t bother paying for expedited shipping *2026-04-28, version 4.7* I paid $30 for next day business delivery and it took them almost a week to send out my package. Contacted customer support who refused to provide a refund for the shipping cost. Terrible customer service and company ### 4/5 — Wishlist *2026-01-17, version 4.5* Randomly deleted my entire wishlist ### 2/5 — Download App to Get Student Discount *2025-10-20, version 4.5* I followed the instructions, downloaded the app, I created my account, got confirmed as a student, started my purchase, and never got the 15% student discount code that Peppermayo promotes in their website. I’ve reported it twice via customer service chat without any success. It’s disappointing. ### 1/5 — Horrible customer service *2025-04-25, version 3.9* Lost both my packages with no refund this app is a complete scam ### 1/5 — Horrible Company *2025-04-22, version 3.9* I understand this is mainly a review for the app, but I just want to warn other people about how HORRIBLE this company is. They have 0 customer service and will take your money without sending you your items. The app itself crashes out often, most of the info you need isn’t on the app but on the website, and they all around do not care as a company about their customers. The only people who actually like this brand are the influencers who are getting paid to promote it, DON’T FALL FOR THE SCAM. ### 1/5 — terrible *2025-04-20, version 3.9* they don’t let you refund any items on sale and they don’t give you your money back. ### 1/5 — Pls improve ur customer service bc it’s a joke *2025-04-10, version 3.8* I ordered a dress 3 weeks ago on express shipping (2-4 business days) that i needed asap and it hasn’t come and i’ve sent an email and called countless times and have never gotten a response. pls save ur money this is a joke ### 1/5 — Horrible Customer Service *2025-04-02, version 3.8* I ordered a dress from them and was so excited to receive it. It has been a month, still no tracking number. I have tried emailing multiple times and even called, no one picked up but I left a voicemail. No response. Never buying anything from them ever again. ### 3/5 — app loading screen complaint *2025-04-02, version 3.8* i just ordered a really cute dress from here, so i have been checking the app for updates every couple days. why does the loading screen take centuries to load like 💔 it only actually loads after i tap it a ton of times (which probably does nothing) and it suddenly magically opens finally… ### 1/5 — JUNK.. *2025-03-17, version 3.7* For the price you should expect better material and better sewing techniques my Carmel maxi dress was advertised as 65% linen while also being 88% polyester shouldve looked closer there was also an untended seam down the middle of the dress UNCALLED FOR ### 2/5 — Warning: Discounts Don’t Work *2025-01-29, version 3.6* I was supposed to get a 15% off discount for downloading the app. It didn’t work at all. I opted in for text messages to get a 10% off discount. That didn’t work either. I still bought the top I’ve been wanting, but I likely won’t buy from peppermayo again or i’ll be hesitant to do so bc that fr bothered me. ### 2/5 — Discount codes *2025-01-28, version 3.5* Said there was a 15% off discount for downloading the app. Did that and never got a code. Then said 10% off first purchase for creating account. Did that and that code did not work either. Very disappointed with entire process. Ordered a dress for my daughter that she wanted, but doubt I will be ordering from here again ### 2/5 — Mainly polyester *2025-01-16, version 3.5* Clothing is beautiful, however everything is practically 100% polyester. Be weary because polyester is never worth the prices they’re displaying. Only stick to the items that are cotton. ### 4/5 — Yes but *2024-11-14, version 2.9* Love the items. love that first purchase has 15% off. Some app issues saying some of my items are out of stock and emptied ENTIRE cart rather than just the items. & I hope they would include the size the model is wearing in the description. Also recommend adding pictures of reviews/real life people so we can see how it looks in the real world. Other than that, everything seems great!! ### 1/5 — Terrible Customer Service *2024-10-08, version 2.7* I had a promo code that wasn’t suppsoed to expire for a couple of days, but every time I put it in, it said expired. Customer service was no help and they ghosted me for days. I don’t recommend buying from this company at all. ### 1/5 — No code for using app *2024-10-04, version 2.7* Site said same 15% off of first order using the app. Then the app said save 10%. No discount code ever received. ### 1/5 — this place takes too long for your clothes to come *2024-09-09, version 2.6* i ordered a dress from here and it’s been about 9 days and have had barely any updates. 2 days ago it said it finally shipped but yet it’s still at the warehouse. i definitely will not be buying from this brand again. ### 1/5 — Untruthful discount code promotion *2024-07-01, version 1.7* I can across peppermayo after I found this beautiful red dress that I had to get and went on their website to place the order. Their website promoted 10% off your first purchase and/or 15% off if you downloaded their app. Both scenarios applied to me so I downloaded the app, got no discount code after doing so, signed up via text and email, no discount and placed my order hoping I’d at least get 10% off my first order… nope:,) ### 1/5 — Bad *2024-06-20, version 1.7* Really slow said they would give a coupon and then didn’t just a bad website ## Most critical reviews (10 lowest-rated) ### 1/5 — Misleading *2026-07-21, version 4.7* They do not tell you that they will charge you $18 to return items. Good luck trying to reach customer service. Not worth it. ### 1/5 — Deleting this app *2026-05-28, version 4.7* Disappointed by the app’s association with creators who appear dismissive toward serious issues like SA. Platforms should be more careful about who they promote and should prioritize accountability and user safety. ### 1/5 — worst exchange/return system ever *2026-02-23, version 4.5* Do not buy anything from here. It is so awful I have tried everything to exchange a dress but it’s like they want to do the least amount of work possible. So then I tried to return instead because the exchange system literally wouldn’t work and I would have lost 30$, so now im stuck with a dress that’s too big and the knowledge that I’ll never buy from this horrible company ever again. ### 1/5 — TERRIBLE *2025-12-03, version 4.5* never got my dress. Terrible customer service. Cant even talk to a real person only ai waste of time and money. ### 1/5 — Horrible Customer service *2025-09-18, version 4.4* This place first of all has horrible sizing and horrible customer service. I had to return an item because I knew it wouldn’t for. I tried to cancel it before it was shipped out. It was shipped out anyways. And now I can’t return it and so I had to get my bank involved. I called multiple times left multiple emails and I received nothing. I’m very angry with this company. ### 1/5 — THIS IS A SCAM *2025-06-22, version 4* Do not shop here. ITS A SCAM!! They are lying on their entire website!!!!!! Every product is wrong and they won’t take returns. SCAM SCAM SCAM ### 1/5 — DO NOT ORDER FROM *2025-06-12, version 4* Takes your money and has zero customer support. 6 months and still no package or email when I would receive it. Have contacted in every way possible. DO NOT BUY FROM!! ### 1/5 — Terrible *2025-05-27, version 3.9* Would make it a zero but I can’t. Don’t order from here they have terrible customer service and cannot ship for the life of them. I ordered three months before my prom and they said would ship early April and didn’t ship till very late May. Also I returned my order but they take 5 dollars off and also says it takes 12 dollars to print the label to send it back. Worst company ever never order from here!!! ### 1/5 — BASICALLY A SCAM *2025-05-05, version 3.9* be a decent company and stop selling items that you know you don’t have/can’t ship!!! they won’t respond to emails, dms, won’t respond to anything and i ordered my clothes WEEKS ago. this was supposed to be for my graduation and now im panicked. there’s other ppl who have been waiting for an order since october and NOTHING. ### 1/5 — NO!!!!! *2025-05-01, version 3.9* I placed my order over a week ago and haven't received any updates yet. It's really frustrating not knowing what's going on with my order. I expected better communication and service. I hope to hear back soon, but this experience has been disappointing. DO NOT ORDER ANYTHING FROM HERE!!!! TOTAL SCAM!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Peppermayo *2025-03-11, version 3.7* I love Peppermayo!! ### 5/5 — LOVE *2024-04-06, version 1.5* Love. ### 5/5 — Love 💗 *2024-03-27, version 1.5* This app is really easy to use!! I am able to save pieces I love and I am able to easily find clothes that I want!! Also the customer service chat box is amazing! I got a quick and helpful response 💗💗 ### 5/5 — Obsessed! *2024-03-27, version 1.5* Excellent experience from start to finish! It is super easy to navigate through their app, and the variety of options to choose from is simply overwhelming! The transaction was smooth, order processing was prompt, and I am beyond satisfied with everything I’ve got. From now on, my loyalty lies with this brand 🤍 ### 5/5 — Great clothes and App *2024-03-27, version 1.5* App is super easy to navigate and love all the different styles to choose from. Clothes are high quality and options for all occasions! ### 5/5 — Best app ever! *2024-03-27, version 1.5* I love using this app, especially because it’s even easier to use than the website. I find myself on the app daily, adding stuff to my never-ending wishlist. I love Peppermayo! ### 5/5 — Such cute products! *2024-03-27, version 1.5* Tall friendly and the cutest stuff with high quality fabric ### 5/5 — Peppermayo *2024-03-26, version 1.5* Good interface ### 5/5 — Great shopping app for high quality style *2024-03-26, version 1.5* Finally a simple app that’s not full of pop-ups! Very user friendly and neatly organized so you can shop with ease and browse through their wide range of styles. Loads very fast and I haven’t had a single issue using it. I love Peppermayo ### 5/5 — Peppermayo *2024-03-26, version 1.5* Peppermayo always has the cutest looks from casual to formal! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*