# Perfect365 Video Makeup Editor — user reviews

> 150 indexed App Store user reviews of Perfect365 Video Makeup Editor by Perfect365, Inc., rated 4.80/5 from 3,666 ratings.

- Source: https://appshunter.io/ios/app/perfect365-video-makeup-editor/id1591342284/reviews
- App overview in markdown: https://appshunter.io/ios/app/perfect365-video-makeup-editor/id1591342284.md
- Rating breakdown: 5★ 3,269 · 4★ 168 · 3★ 65 · 2★ 46 · 1★ 118

## What do users think of Perfect365 Video Makeup Editor?

Overall sentiment: negative

**Pros**

- 💫 Powerful makeup effects
- 👍 Easy to use
- 🎨 Variety of editing tools

**Cons**

- 🐛 Frequent crashes
- 💸 Paywall for many features
- 🕰️ Short video duration limit
- 🔍 Difficult to navigate
- 🤖 Unrealistic/glitchy effects

**Commonly reported bugs**

- Inability to delete saved videos
- Makeup effects not aligning properly
- Background movement issues in videos
- Subscription cancellation problems

**Most requested features**

- Longer video duration support
- More free editing tools
- Improved stability and performance
- Better video editing capabilities

## Newest reviews (10 of 150)

### 3/5 — Висне

*2026-02-19, version 2.15.13*

Просить переглянути відео партнерів і віснить((( і нічого не зберігається…відео не зупиняється(((

### 5/5 — Крутяк

*2026-02-14*

Отличное приложение

**Developer response:** Hi There! Just wanted to say thank you so much for taking out time to rate us a high 5-Stars! It really helps us to keep going and delivering the best! We hope that you'll continue enjoying it for years to come :)

### 5/5 — Love it

*2026-01-22, version 2.14.14*

Always use it ! So real

### 1/5 — doesn't let you use the features

*2025-10-30, version 2.11.14*

keeps telling me i'm at my limit for the month but i haven't used it

### 5/5 — Perfect365

*2025-10-12, version 2.10.8*

Superb! I love this apps! Hope it’ll gonna be more free on body edit, at least. But overall, love this app🫶🏻

### 5/5 — Супер 👍

*2025-09-19, version 2.10.8*

Вы потрясные🫠🫠🫠🫠👍👍👍🥰🔥🔥🔥🔥🔥🔥

### 5/5 — Excelente

*2025-09-16, version 2.10.8*

Espectacular! Súper completa!

### 3/5 — Lamentable!

*2025-09-13*

Llevo tiempo con esta aplicación, funciona super pero hace unos meses solo lo puedo usar en vídeos. En realidad a mí me interesa en fotos

**Developer response:** Hello! We appreciate you taking the time to leave us a review. Our team takes user feedback very seriously and we're always trying to improve customer experience. If you are looking for Photo support, please download the Free "Perfect365" app. The one that you are leaving a review for is called "Perfect365 Video" and this particular app currently supports video only, hence the name. You'll enjoy the "Perfect365" app if you just want to edit your photos. Take care and good luck downloading that one! Feel free to email us at iosappstore@perfec365.com if you have any further questions. Our friendly customer support team will be happy to help out! Take care :)

### 5/5 — 👍

*2025-09-12, version 2.10.8*

🫶

### 2/5 — Demora no download

*2025-08-17*

Ruim

**Developer response:** Hello! Thank you for taking the time to leave us a review! We're sorry to read about your delayed download experience. Typically, when downloading the app, the speed in which it takes to fully download depends on the internet connection and stability. Or, on the server where the app resides. With the Perfect365 Video app, we do not host these on our Servers. They actually are located and distributed on Apple's App Store servers. So depending on your internet connection and possible that time that the app was downloaded, maybe there was some type of traffic congestion that could have caused the app to download longer than expected. Your user feedback is very important to us though. Feel free to email our friendly support team at "iosappstore@perfect365.com" in case you'd like to share more of your experience with us? Take care and hope to hear from you!

## Most critical reviews (10 lowest-rated)

### 1/5 — Use only on photos. Videos works like garbage or not at all.

*2026-08-19, version 2.21.12*

Use for photos only. Video editing is garbage.

### 1/5 — But had time to cancel

*2026-05-30, version 2.18.9*

I’ve gone to cancel my subscription today as I haven’t used it and you’ve already taken the £30!!!

### 1/5 — Zero

*2026-05-04*

I purchased but haven’t got the services to use it!

**Developer response:** Hi Reeva! We appreciate you leaving us a review but sad to see the 1-star. Our team would love to know how we could have served you better. Can you contact our friendly support team at support@perfect365.com? We want to learn more about these "services" that you say are not working. Our team should be able to help you troubleshoot. Take care and hope to hear from you soon.

### 1/5 — Photo editing gone

*2026-03-29, version 2.16.10*

This app changed since I used it a couple of days ago. It’s only giving me to option for videos. 
Please change it back.

And all my coins are gone.

### 1/5 — Worse app ever

*2026-03-15, version 2.16.10*

I can’t makeup my entire video, waist of time

### 1/5 — Pls revert back money deducted but I havnt received points

*2026-03-10*

I paid for 50 pts money got deducted but I did not receive it pls revert back no email to contact

**Developer response:** Hi Chanel! We are sorry to hear about the problem that you experienced :( Our customer support team would like to help and learn more about this AI Points credit/no credit issue. If you can help to provide us with more details about your account, we'd be happy to assist. Can you email our friendly customer support team at iosappstore@perfect365.com? We look forward to hearing from you soon!

### 1/5 — Terrible

*2026-01-06, version 2.13.14*

I can’t get it to work it stuck on video and I’m trying to edit a photo

### 1/5 — なにこれ

*2025-12-24*

加工する度フィルター着いてどんどん濃くなる

**Developer response:** Hello! We are sorry to hear about the problem that you are reporting over. Our technical support team is unaware of this extract filter applied that you are reporting seeing. If you can help to provide us with more details, we'd be happy to assist. Can you contact our friendly customer support team at iosappstore@perfect365.com. We look forward to hearing from you soon, Thanks!

### 1/5 — Erro no app

*2025-12-03*

App não quer salvar o vídeo editado. Chega em 80% e trava

**Developer response:** Hi there! Thank you for your review! We'd like to better understand the issue that you reported and our team is not aware of any particular freeze issue. Can you help to email our friendly support team at iosappstore@perfect365.com so that we can collect more details and see if we can replicate the issue so that we can come out with a fix? Thank you and looking forward to hearing from you soon!

### 1/5 — Очень недовольна!

*2025-11-08*

Приложение купила максимум версию. В итоге не могу редактировать ничего с помощью ИИ , пишет что я ирасходовала 5 кредитов. Каждый раз. Хотя я раз в три месяца открываю. Пожалела , что столько денег выкинула в пустую . Очень сырое приложение (

**Developer response:** Hello! Thank you for taking the time to leave a review for Perfect365 Video! We do appreciate you becoming a Plus Member and we believe the AI that you are talking about is the AI Video Enhance feature. There are 5 credits per month. If you are not seeing this, please email our friendly support team at "iosappstore@perfect365.com" to share more details so that we help to investigate the issue. Take care and hope to hear from you soon!

## Most praised reviews (10 highest-rated)

### 5/5 — Buy it worth every fine

*2026-08-11, version 2.21.12*

This app is amazing with edits and AI.

### 5/5 — Love

*2026-07-29, version 2.20.10*

Love

### 5/5 — Excelente

*2026-07-22, version 2.20.10*

Es genial

### 5/5 — ✨The Best✨

*2026-07-17, version 2.20.10*

Have been using this for 2 years nearly and it’s not Over the done! I only use to make my guests face more soft! As well as mine! Thank you! 🙏🏽 💯 Appreciate ✨✨✨💯💯

### 5/5 — 👌👌🔥👌👌

*2026-07-02*

Magique

**Developer response:** Hi there! Thanks for taking out time to rate us 5-Stars! This awesome review makes us blush in happiness and we hope to keep up the good content and makeup tools for you to enjoy for years to come.

### 5/5 — Love

*2026-06-08, version 2.18.9*

I 100% rely on this editing for all my videos. 10 out of 10.  I only wish it allowed to smooth out body parts in a video vs only the face

### 5/5 — Recomendado

*2026-04-26, version 2.17.7*

Es una herramienta de trabajo muy importante

### 5/5 — The best app

*2026-03-28, version 2.16.10*

Nice app

### 5/5 — I

*2026-03-28, version 2.16.10*

Yes!

### 5/5 — Amazing

*2026-02-22*

The best app to enhance your videos and it gives a natural feel . I’m so happy

**Developer response:** Hi Meghna! It is delightful to hear such positive words and it’s always a pleasure to serve our users of the Perfect365 Video app. We hope you'll continue enjoying it for years to come :) Please check back often for updates within the app as we are always launching new Looks, Tools, and Content. Take care!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*