# Perigold — user reviews > 50 indexed App Store user reviews of Perigold by Wayfair LLC, rated 4.92/5 from 8,004 ratings. - Source: https://appshunter.io/ios/app/perigold/id1496974824/reviews - App overview in markdown: https://appshunter.io/ios/app/perigold/id1496974824.md - Rating breakdown: 5★ 7,583 · 4★ 299 · 3★ 61 · 2★ 18 · 1★ 40 ## What do users think of Perigold? Overall sentiment: positive **Pros** - 👍 Affordable, reliable, quality - 👍 Superior selections and quality - 👍 High quality, great service - 👍 Always enjoyable shopping - 👍 Quality of the product - 👍 Quality merchandise & great customer service - 👍 High end and well-made products - 👍 Great quality and very prompt service - 👍 Wide variety of quality products - 👍 Secure and easy to use - 👍 Unique and awesome quality - 👍 Quality products and elegant - 👍 Excellent local delivery service - 👍 Seamless return process - 👍 Easy to navigate website with broad range of choices **Cons** - 🚨 Charges for returns - 🚨 Poor return policy and customer service - 🚨 App not user friendly - 🚨 Lacking product details and imagery - 🚨 Charges for installing the app - 🚨 Does not ship to Puerto Rico - 🚨 Issues with payment card acceptance - 🚨 Annoying feature of losing place when navigating **Commonly reported bugs** - Filtering and selection issues - Login screen freezes - Incompatible with older devices **Most requested features** - Show fabric measurements - Improve filtering and selection options - Offer free shipping and free returns ## Newest reviews (12 of 50) ### 5/5 — Wallpaper *2024-08-12, version 5.266* Love the variety of vendors and styles ### 5/5 — Always top merchandise *2024-08-09* Superior selections for your home. From furniture to bedding and kitchen gadgets always the finest designs and quality. Love their delivery team too!! **Developer response:** Thanks for the awesome review! ### 5/5 — My favorite online retailer *2024-04-09* High quality, great service, better than shopping in person **Developer response:** Thanks for the 5-star review! ### 5/5 — Great customer service *2024-04-08, version 5.249* My Rep Grace is great! Always helps me with all my orders! ### 5/5 — Always a pleasure *2024-01-31* Always enjoyable shopping, thanks to you Birch Lane. Your site is inspiring and easy to navigate. I appreciate the inspiration. Highly recommend! **Developer response:** Thank you for the excellent review! ### 5/5 — Gold mini knot lamp *2023-11-24* This is a beautiful little lamp. I previously ordered one, and decided I just had to have another one to balance things out. Just lovely! **Developer response:** Thank you for your positive reviews! ### 5/5 — Quality *2023-09-17* Quality of the product that’s offered is worth your purchase!!! **Developer response:** Thanks for the review! ### 5/5 — Perigold *2023-07-15, version 5.210* Everything I get from them is so nice! ### 5/5 — Style *2023-07-10, version 5.209* Wow, breathtaking style for the home. ### 5/5 — Fastest Returns on the Planet!! *2023-02-09, version 5.188.2* Love shopping at Perigold! ### 5/5 — Ms *2022-10-04, version 5.169* Quality merchandise & great customer service ### 5/5 — Perigold products *2022-04-29, version 5.145.2* Tend to be high end and we’ll-made. ## Most critical reviews (10 lowest-rated) ### 1/5 — Customer service is poor *2026-06-03, version 7.21.0* The chat folks are polite but not very helpful. Some are quick to disconnect you or pass you to someone else. ### 1/5 — I’m not a bot glitch *2025-12-04, version 6.49.0* App is unusable. It wont let me get passed the press and hold to prove you’re not a bot screen. Every time I do it it circles back again immediately ### 1/5 — Watch out for return policy *2024-06-03, version 5.256* Perigold charges for return. Ask for the return cost before you order. Return services do not exist except for a website. It’s services department has no idea how to solve any customer related return issues. Useless!!! Dear Perigold President: please improve your return policy and practice before selling!!! ### 1/5 — Annoying feature *2020-11-20, version 5.71.4* Annoying that every time I click on an item and go back afterwards I lose my spot in the que of items. I have to scroll down every time. Makes using this app a really annoying aspect that could easily be fixed. I avoid using it because of this. ### 1/5 — Horrible filtering *2020-11-11, version 5.70* Idk if it’s a glitch or a bug but every time I try to filter my search it doesn’t allow me to. Even when when I’m trying to select a certain color it won’t show the preview. How do you expect someone to trust and order from here when the filtering and selection does not work? Trash! ### 2/5 — App not use friendly *2023-08-25, version 5.216* Too many problem with your app. And the fact the nickname are all taken in order to avoid sending you a bad review is really stupid. No one like to loose time as you make us ### 3/5 — Search function has been broken for awhile *2025-04-10* When will the search function be fixed? I love Perigold, but the app has had a bug for awhile now, and I’m surprised it hasn’t been fixed yet. What good does it do to have a broken search function? Example, I choose ‘Lighting’, then I select ‘Wall Sconces’ and it then returns 0 Items… I know that’s not true, so it’s beyond frustrating to deal with such an awful bug for so long. I’d consider this a showstopper if I was the QA testing this app, so I’m not sure if this function isn’t being tested or if it’s just not a concern. **Developer response:** Hi there, thank you for reaching out. We're sorry you're having trouble with our app. We're aware of the issue and are working to get it fixed ASAP ### 3/5 — Product data needs improvement *2023-01-27* Consistently when I’m looking at products, there are not enough images, product details don’t give a full description of the product, often the imagery is confusing to what you’re purchasing and the description doesn’t really help with describing what the items is. For example, the image of six pillows you have no idea which pillow you’re actually ordering. Considering most of the items I would say are luxury brands with luxury prices it would help and would be expected to have a bit more information with best in class data if you’re going to be investing your money. **Developer response:** Thanks so much for your feedback! ### 3/5 — Charges for installing the app? *2022-07-25, version 5.160* Was I charged for installing the Perigold app on my iPhone? ### 4/5 — 👍 *2026-07-03, version 7.25.0* Love the products but not so much the ordering site‼️‼️😖 ## Most praised reviews (10 highest-rated) ### 5/5 — Thanks *2026-09-06* I’m glad you had this at such a low price **Developer response:** Thanks for the 5-star review! ### 5/5 — Shipping *2026-06-02* I love This store and have purchased several items. I’m just not sure why there shipping takes sooooo long! I have waited several months for items before **Developer response:** We’re so glad you had a positive experience, and we truly appreciate your constructive feedback. We’ll be sure to share this with our team as we continue to improve our services. Looking forward to assisting you again in the future! ### 5/5 — Love this stuff *2026-05-25, version 7.19.0* Never Ordered a bad thing. ### 5/5 — Sanderson wallpaper *2026-05-23* I ordered a sample of this wallpaper by Sanderson for my new home🩷 love the merchandising you carry! So happy to see something BESIDES, “made in china” !!! Thank you !! **Developer response:** Thanks for the 5-star review! ### 5/5 — Customer Service is Five Star *2026-02-10* I have ordered small items from Perigold before but ordered a large furniture item which was delivered. Unfortunately it had some door issues and I was unhappy with the quality of the piece (no fault of Perigold). As I write this I have been told the item will be picked up and I will get a full refund. Phone calls have been answered quickly and the people I have talked to are personable and efficient. I have already ordered a different cabinet. **Developer response:** Thanks for the 5-star review! ### 5/5 — Amazing *2025-10-21, version 6.42.0* Perigold is the best in the industry! ### 5/5 — Hardware *2025-08-30, version 6.35.0* The most high end, luxurious hardware to make your remodel or refinish job top notch! ### 5/5 — Selection *2025-06-11, version 6.24.2* Very High Quality Inventory! ### 5/5 — Tried and True *2025-01-08* Finishing the last of our dream home without a designer could not have been accomplished without this website. Affordable, reliable, quality. Great website design and ease at finding items matching our style. **Developer response:** Thanks for the 5-star review! ### 5/5 — Satisfied in Paradise *2024-11-14, version 5.280* Very Good Quality consistently across all lines --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*