# Perplexity: AI Agent & Search — user reviews

> 4,803 indexed App Store user reviews of Perplexity by Perplexity AI, Inc., rated 4.82/5 from 519,012 ratings.

- Source: https://appshunter.io/ios/app/perplexity-ai-agent-and-search/id1668000334/reviews
- App overview in markdown: https://appshunter.io/ios/app/perplexity-ai-agent-and-search/id1668000334.md
- Rating breakdown: 5★ 467,534 · 4★ 30,268 · 3★ 8,277 · 2★ 2,847 · 1★ 9,485

## Is Perplexity safe?

Perplexity: AI Agent & Search appears safe based on user ratings. The AppsHunter Safety Score for Perplexity is 96 out of 100. This assessment is based on 519,012 user ratings, with an App Store average of 4.8 out of 5. Of 518,411 App Store ratings, 96.0% point to a safe experience, 1.6% suggest some concerns, and 2.4% point to a risky experience.

## Is Perplexity legit?

Perplexity: AI Agent & Search appears to be a legitimate app. The AppsHunter Legitimacy Score for Perplexity is 88 out of 100 points across 7 verification signals from App Store and developer data.

## What do users think of Perplexity?

Reviews of Perplexity are mostly positive: the Productivity app is rated 4.8/5 from 519K App Store ratings. What users like most: saves time, fast and efficient, comprehensive and detailed answers. Top complaints: occasional bugs and glitches, restrictions on VPN usage. Summarized from real user reviews.

**Pros**

- 🚀 Saves time, fast and efficient
- 🔍 Comprehensive and detailed answers
- 📚 Provides sources and citations
- 🤖 Excellent AI-powered search
- 🧠 Helpful for research and learning
- 🔢 Accurate mathematical and technical information
- 🤝 Personalized and contextual responses

**Cons**

- 🐛 Occasional bugs and glitches
- 🔒 Restrictions on VPN usage
- 💰 Expensive subscription
- 🤖 Inconsistent or biased responses
- 🖥️ Subpar mobile app experience compared to web version

**Commonly reported bugs**

- Frequent crashes and freezes
- Login issues with Apple Sign-In
- Disappearing keyboard and input issues
- Inconsistent performance across platforms

**Most requested features**

- Ability to disable Shopping Pro for subscribed users
- ChatGPT-like widget to continue conversations
- Real-time voice-based interactions
- Customizable font size and UI options
- Integration with other apps and services

## Newest reviews (13 of 4,803)

### 4/5 — update

*2026-10-24, version 26.42.0*

widgets not showing on latest update

### 5/5 — For research writing

*2026-10-21, version 26.41.0*

Best one of all

### 5/5 — Super intelligent

*2026-10-21, version 26.41.0*

Super intelligence

### 5/5 — Perplexity is fun

*2026-10-21, version 26.41.0*

I love this ai model it helps me in my research

### 2/5 — Bloated and obnoxious

*2026-10-21, version 26.41.0*

The tool is so bloated with the constant referral over to Computer that it’s obnoxious. Functionality has worsened and accuracy and context have gone absolutely down the drain.

### 5/5 — The best

*2026-10-21, version 26.41.0*

So user friendly for the base model so helpful

### 4/5 — Fonts

*2026-10-21, version 26.41.0*

What did you do with the fonts?

### 5/5 — Reliable

*2026-10-21, version 26.41.0*

I use this as a source to find the truth of many different things. I also use it as a tool to find scriptures in the Bible!

### 5/5 — More accurate Information

*2026-10-21, version 26.41.0*

Love perplexity. I am enjoying it. I feel that it gives more accurate and good information.

### 5/5 — Amazing

*2026-10-21, version 26.41.0*

It does everything I need it to do for me

### 5/5 — Get it

*2026-10-20, version 26.41.0*

I love that this AI service gives you access to the chatGPT, Claude and Gemini models for just one monthly fee. Its own AI search is the best around.

### 5/5 — Amazing

*2026-10-20, version 26.41.0*

Love this app

### 5/5 — Excellent

*2026-10-20, version 26.41.0*

Outstanding

## Most critical reviews (10 lowest-rated)

### 1/5 — SCAM

*2026-10-23, version 26.42.0*

Stay away from this AI, they hook you up with some promotion and after that it’s impossible to cancel, sending you through never ending loops. I’ll contact Chariot Claims.

### 1/5 — Paid for pro, asked to pay more for basic use

*2026-10-23, version 26.41.0*

Extremely frustrated to discover after paying for an annual subscription that I now have to pay extra for basic functions. I won’t be renewing and it’s disgusting how rapidly they have changed their model to upsell you on basic functions that were once a part of the ‘Pro’ subscription.

### 1/5 — Horrible customerservice and a high level of arrogance

*2026-10-21, version 26.41.0*

The customerservice, if you could call it that, is done via AI and therefore has built-in logic designed to frustrate, irritate and essentially ignore any complaints. I have been trying to cancel for two months and the runaround given is amazing.

I’m sure that some black T-shirt wearing character in Silicon Valley is giggling at this review, but I would advise anyone who is considering using the service to stay away. It represents pretty much everything that #1 might fear from the growth of AI when it comes to Services, impunity and a lack of response.

### 1/5 — Не работает

*2026-10-21, version 26.41.0*

Открывается и висит окно размышление , уже 3 дня , из подписки убрали компьютер надо покупать только макс в общем такое себе

### 1/5 — Mac users beware

*2026-10-20, version 26.41.0*

I bought a membership and was shocked to learn that the $20 per month gives you nothing after the first month.  You pay $20 for the luxury of have Perplexity.  You cannot run the app completely natively on a Mac since it does not have a NVIDIA setup.

### 1/5 — Help!

*2026-10-20, version 26.41.0*

I signed up and prescribed for the monthly subscription  but it keeps having me buy more credits. There is no one to help me with this.

### 1/5 — Extremely Disappointed with Perplexity – Worst User Experience, Very Bad Cheap Ai Software

*2026-10-20*

Honestly, Perplexity has been one of the most frustrating apps I’ve used. The app is full of glitches, frequent technical issues, inconsistent performance, and bugs that make the overall experience extremely disappointing. For a platform that promotes itself as an advanced AI search engine, the reliability and user experience are far below expectations.
What concerns me even more is privacy and data security. Users should feel confident that their personal information and conversations are being handled transparently and securely. The lack of confidence I feel regarding privacy is a major red flag.
The experience feels misleading, especially when the service fails to deliver the smooth, reliable performance users expect. When an app wastes your time with repeated glitches and leaves you questioning its privacy practices, it becomes difficult to trust the platform.
Perplexity seriously needs to improve its stability, transparency, customer support, and privacy safeguards. Users deserve a reliable product, honest communication, and respect for their data—not constant frustration.
At this point, I’m extremely disappointed and would This should be banned completely.

### 1/5 — Bad editing photo color like ChatGPT

*2026-10-20, version 26.41.0*

The photo always get stucked.

### 1/5 — Do not use. Warning.

*2026-10-19, version 26.41.0*

I have extensively used Perplexity over many months. Quality at first was fine, almost as good as the actual models. Over the last two months, quality has degraded to the point of it being unusable for anyone trying to Web Search. Support has admitted they are not able to provide Web fetch. Which means you will get stale websites, outdated websites, and miss out on crucial information. This defeats the whole point of the app and the claim of the service it purports to provide.

### 1/5 — Disgraceful

*2026-10-19, version 26.41.0*

I've only sent 2 messages and then stopped me because of the free limit i didn't even see the quality of this AI wanna force me to upgrade to the pro version without letting me know how good it is !!

## Most praised reviews (10 highest-rated)

### 5/5 — TRÈS Satisfait

*2026-10-23, version 26.41.0*

🫶

### 5/5 — Recherche

*2026-10-23*

Expert

### 5/5 — dope

*2026-10-22, version 26.41.0*

lol

### 5/5 — Ders

*2026-10-22, version 26.41.0*

Bu uygulama sayesinde anlamadığım konuyu sonunda anladım

### 5/5 — For a Researcher it Excels Beyond Expectations

*2026-10-22, version 26.41.0*

Perplexity Pro Computer uses quite a few AI processes where I can request it seek and read historical documents or match levels of expert publications along with Documentation since I often do cutting edge research.  Like any AI you need to have a good understanding of your subject because bottom line blind acceptance of research can put egg on your face.  It can be scholarly or sharp tongued depending on the audience.  The picture prompts are next level with both hook pictures and captivating hook titles.  Complex juxtaposition pictures within pictures can blow you away.  My audience is 2.3 million a year and Perplexity when expertly prompted can break even news ahead of Fox and the alphabet single string media.

### 5/5 — greatness

*2026-10-22, version 26.41.0*

greatest app i’ve ever used for help

### 5/5 — Great

*2026-10-22, version 26.41.0*

The best AI

### 5/5 — Mr Sergio

*2026-10-22, version 26.41.0*

I like it

### 5/5 — biblical studies

*2026-10-22, version 26.41.0*

i'm using it as a study partner to bounce against and balance, metaphysical, esoteric, spiritual biblical concept! So far it's working excellently and I'm happy with it for now!

### 5/5 — Good to use

*2026-10-21, version 26.41.0*

Nice for pics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-27.*
