# Perplexity - AI Search & Chat — user reviews

> 4,324 indexed App Store user reviews of Perplexity by Perplexity AI, Inc., rated 4.80/5 from 498,898 ratings.

- Source: https://appshunter.io/ios/app/perplexity-ai-search-and-chat/id1668000334/reviews
- App overview in markdown: https://appshunter.io/ios/app/perplexity-ai-search-and-chat/id1668000334.md
- Rating breakdown: 5★ 450,457 · 4★ 28,973 · 3★ 7,949 · 2★ 2,684 · 1★ 8,835

## What do users think of Perplexity?

Overall sentiment: positive

**Pros**

- 🚀 Saves time, fast and efficient
- 🔍 Comprehensive and detailed answers
- 📚 Provides sources and citations
- 🤖 Excellent AI-powered search
- 🧠 Helpful for research and learning
- 🔢 Accurate mathematical and technical information
- 🤝 Personalized and contextual responses

**Cons**

- 🐛 Occasional bugs and glitches
- 🔒 Restrictions on VPN usage
- 💰 Expensive subscription
- 🤖 Inconsistent or biased responses
- 🖥️ Subpar mobile app experience compared to web version

**Commonly reported bugs**

- Frequent crashes and freezes
- Login issues with Apple Sign-In
- Disappearing keyboard and input issues
- Inconsistent performance across platforms

**Most requested features**

- Ability to disable Shopping Pro for subscribed users
- ChatGPT-like widget to continue conversations
- Real-time voice-based interactions
- Customizable font size and UI options
- Integration with other apps and services

## Newest reviews (13 of 4,324)

### 2/5 — Voice mode just became horrible

*2026-08-25, version 26.32.0*

Pro customer for a very long time.  Used to use voice mode for voice interaction while I did other things.   New update is horrible.  Voices are irritating in tone/pitch and selecting other voices doesn't help.  It also constantly interrupts when you are speaking.  How did this make it through testing?

### 4/5 — Glitches and Thoughts

*2026-08-25, version 26.32.0*

I would give this app five stars for the built-in browser for financials, which has come in much luck, however as somebody with dyslexia and who likes to talk in order to think, I often use the microphone feature or the dictation feature. Recently when trying to get it to read back to me, it will get about a quarter away through a response, reading back and shut itself off and when I go to restart it, it’ll start back over and shut off at the exact same place, which is really starting to get annoying cause then I have to figure out where it stopped and attempt to read it, which they don’t have dyslexia, friendly font. So because of this, I can’t give it five stars however once they get this glitch or whatever it’s been going on with it lately fixed then maybe it would be five stars in my opinion.  It’s also been great for the school that I’m doing and kind of acting as like a tutor love how you could tweak what it goals are in certain things however it almost over commits to whatever you tell it to do in like certain projects you have set up. I look forward to seeing where they go with it however, as of now there’s still some bugs to be worked out.

### 3/5 — Not accurate

*2026-08-25, version 26.32.0*

It fails to answer the question it is specifically being asked making uncalled for assumptions

### 3/5 — Great Study Device

*2026-08-24, version 26.32.0*

I discovered it online.

### 5/5 — best app for research

*2026-08-23, version 26.32.0*

one of the best apps out there for research

### 5/5 — Even technical questions are handled expertly

*2026-08-23, version 26.32.0*

From presentations to self education, I found Perplexity very helpful.

### 5/5 — Like it

*2026-08-23, version 26.32.0*

Better than ChatGPT

### 4/5 — Incredible memories!

*2026-08-23, version 26.32.0*

Which exceed any single application

### 5/5 — Love

*2026-08-23, version 26.32.0*

Love love love my perp🌹 Perp isn’t just my 1 go to when I need anything we also have some deep conversations

### 4/5 — Learning

*2026-08-23, version 26.32.0*

At the moment in giving 4 stars but I’m sure he will soon get 5.
I set him a task - he failed the task.
His answers based on my data were not correct so I asked a more trusted AI to teach him and put him on the right path.  
He took this onboard and looked again at the task I had set. 
He provided his report to this task which was analysed against a report I had already secured months ago from a qualified human. 
Perplexity’s report was in-depth and online with my report. He had learned and the data provided helped me do what I needed to do.  
Very well done.

### 5/5 — From a 65 year old perspective

*2026-08-23, version 26.32.0*

I am uncertain when I installed Perplexity on my phone. I find myself using it more and more every day. Of course I used to use the regular search engines. I realized the value of Perplexity recently on a raw material research project I was doing at work. In this project I had to find domestic sources for raw materials for a project where I was interacting with a group out of Brussels, Belgium. Although the information was not 100% accurate, overall, it did have a very high degree of accuracy. If I had to guess it was probably in the mid 90s.

### 2/5 — Outputs are great the issue is with  what they offer or don’t offer.

*2026-08-23, version 26.32.0*

It seems odd that when using a max option model when there is a supposed “technical issue” they revert you to the cheapest model. While max gives you coverage of the latest models, you aren’t getting the best version of that model, and if we are they aren’t transparent about it. If they are charge you money to buy credits to use the computer function there needs to be more honesty and account ability otherwise it’s black hole for money in their favour.

### 5/5 — What’s Google?

*2026-08-23, version 26.32.0*

This is by far the best search engine running. I use Perplexity for any and all questions. It has given me knowledge and insight  to questions on a much deeper level.

## Most critical reviews (10 lowest-rated)

### 1/5 — Downgrade

*2026-08-25, version 26.32.0*

The pro account has been heavily downgraded as they introduced the “max” account. Cannot send unlimited pictures anymore…

### 1/5 — It’s wrong way too often

*2026-08-25, version 26.32.0*

The AI models on this interface are wrong very often. I have to second guess almost everything. Considering going back to Claude which is more expensive, but also more dependable..

### 1/5 — Thieves

*2026-08-24, version 26.32.0*

Made an unauthorized $200 charge to my Applepay after app was cancelled for 2 months .

### 1/5 — The intelligence is definitely‘artificial’

*2026-08-24, version 26.32.0*

The assistant gave contradictory and evasive answers about whether I had Pro - it can’t even state what version I’m running??  And absolutely no clue I received a usage-limit message. We barely chat at all (thank God).  It claimed or implied it could diagnose account-level limits without access to subscription, usage, or cross-chat history. It should clearly state its visibility limits immediately and give direct, consistent answers.  More to the point, it should be able to remember ANYTHING we did together.  Do yourself a favor and get ChatGPT because for the same $200 that one is so much more superior it makes me question who actually programs this thing.  Maddening.

### 1/5 — Overall computing power and ability to fact check and give you correct answers

*2026-08-24, version 26.32.0*

I’m going to make it short because no one likes to read this app continues to withhold information from me, I ask it simple question and then when it gets it wrong and I call them out, it tells me that it has the right information before hand, not only does it withhold the information it takes the step to try and cover its tracks 😂 the app has done nothing but give me complete wrong answers when I give it the most simple prompt, I asked it to fact check if my laptop could run with this certain mod pack and it said most definitely I check it, it can’t run at all, it said that it “accidentally” gave me the wrong answer and also says it prefers to give me an answer that appeals to me instead of a correct answer

### 1/5 — Plus required

*2026-08-24, version 26.32.0*

Without plus it’s a tease.

### 1/5 — It’s not very good anymore

*2026-08-24, version 26.32.0*

Until a few weeks ago I used Perplexity. Especially the voice, I liked the voices and particularly that it was bilingual. And identified the language automatically (English and Spanish). Now it is fixed on English and no auto detect. Plus the selection of voices are terrible. You broke a good product.

### 1/5 — Bait and switch

*2026-08-22, version 26.32.0*

Like other ai apps I’ve tried, the live talk is a great feature. But I used it just to find out how to change the voice. Not only did it have trouble telling me how to find the settings but just in that one task I reached the limit for the free versions live talk before I ever could try the app out and decide if I wanted a subscription. On to the next.

### 1/5 — Scam

*2026-08-22, version 26.32.0*

We are in AI world and can’t cancel PRO subscription from phone.

### 1/5 — Money grabbing

*2026-08-22, version 26.32.0*

Payment

## Most praised reviews (10 highest-rated)

### 5/5 — Great job

*2026-08-25, version 26.32.0*

I really enjoy Perplexity Search.  My questions are answered quickly and with a lot of information.  I hope others will find the answers I have in using this great search tool,

### 5/5 — Operating agent

*2026-08-25, version 26.32.0*

Always taking an open look at the idea about the idea what are you doing? If you’re wrong correcting it I brought a view open your eyes of things you may have. I know I will recommend it. anyone who’s looking for help working on your pag on your business

### 5/5 — The best

*2026-08-25, version 26.32.0*

Hands down the best AI chatbot I’ve encountered!

### 5/5 — Ai

*2026-08-24, version 26.32.0*

This is so helpful for all aspects of my life. I appreciate that it is free because being retired and on a very tight budget it nice I that I can use it.
Thank you Prrplrxity🌻

### 5/5 — Read aloud quits

*2026-08-24, version 26.32.0*

About a week ago, probably with the New bug fix , read aloud (after queries) only does about one paragraph.

### 5/5 — Studying

*2026-08-24, version 26.32.0*

It is the best AI that extract all information and organize it for you with deleting any important information, so it is very accurate and reliable. I have tried many app and none of them is like perplexity.

### 5/5 — Love it!

*2026-08-23, version 26.32.0*

Much better than Chat…

### 5/5 — Life

*2026-08-23, version 26.32.0*

Life is so much easier with AI

### 5/5 — 5 Star

*2026-08-23, version 26.32.0*

Quick/ Concise answers

### 5/5 — Love Perplexity

*2026-08-23, version 26.32.0*

Love Perplexity.  It is my favorite AI for research!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
