# Personal Vault: Hide Photo, video & Document — user reviews

> 4 indexed App Store user reviews of Personal Vault by HEXALAB SOFTWARE PRIVATE LIMITED, rated 4.00/5 from 29 ratings.

- Source: https://appshunter.io/ios/app/personal-vault-hide-photo-video-and-document/id1273184302/reviews
- App overview in markdown: https://appshunter.io/ios/app/personal-vault-hide-photo-video-and-document/id1273184302.md
- Rating breakdown: 5★ 17 · 4★ 5 · 3★ 1 · 2★ 1 · 1★ 5

## Most critical reviews (4 lowest-rated)

### 1/5 — Lousy customer support

*2022-01-25, version 1.1*

I’ve been unable to change my password for years and the reset  link will only let you use numbers and then requires you to use letters and characters. Totally unusable.

### 1/5 — Stan

*2019-05-06, version 1.1*

Keeps crashing when I try to scroll through a folder!

### 3/5 — A lot of work

*2020-12-21, version 1.1*

When you’re adding a picture to an album, it takes one to ten times to actually move the picture.

### 5/5 — Review

*2019-03-11, version 1.1*

It’s ok

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*