# Personalized Call from Santa — user reviews > 135 indexed App Store user reviews of Personalized Call from Santa by PackageFromSanta.com, rated 4.82/5 from 9,385 ratings. - Source: https://appshunter.io/ios/app/personalized-call-from-santa/id914022423/reviews - App overview in markdown: https://appshunter.io/ios/app/personalized-call-from-santa/id914022423.md - Rating breakdown: 5★ 8,504 · 4★ 477 · 3★ 155 · 2★ 64 · 1★ 185 ## What do users think of Personalized Call from Santa? Overall sentiment: mixed **Pros** - 🎅 Great Santa calls - 👍 Customizable features - 🎁 Wonderful Christmas magic - 💫 Jolly and happy Santa voice **Cons** - 💰 Expensive for additional calls - 🙅‍♀️ Limited free features - 🤔 Confusing to use - 🚫 Unreliable service **Commonly reported bugs** - Scheduled calls not working - Purchased calls not delivered - Inability to access purchased content **Most requested features** - Multiple child support - Voicemail option - More video/call customization - Separate account for divorced parents ## Newest reviews (12 of 135) ### 3/5 — Call was too mature for a 3 year old. *2025-12-02, version 6.0* Call was too complex. Language was mature. ### 3/5 — The start of a new tradition *2024-11-29, version 6.0* I am two new grandchildren so I started doing this since the first one arrived. It is something I will do for them every year. What an amazing idea. I can’t wait to see the look on their faces from year to year. ### 4/5 — Multi child feature needed *2023-12-25, version 5.7* I love this service. It would be great if a brown Santa option was available. Also if you could add multiple names to a call so I don’t have to initiate several calls. Makes it less believable. ### 4/5 — Love it but.. *2023-12-24, version 5.7* The only thing I would add is a feature for siblings; you can only call one child at a time. It's great still and I love doing this for my kiddos! ### 2/5 — App has become a hassle *2023-12-23, version 5.7* I have been purchasing package from Santa for so many years. Everything used to be included with the package including phone, call letter and video. Now everything is an up charge and do so you have to double click on this and that and it doesn’t work. My kids are waiting for their phone call and I can’t get it done on this app. ### 2/5 — Santa call *2023-12-17, version 5.7* It only gives you one free call with Santa and if you have more than one kid you have to pay for another call which I think is kind of stupid ### 5/5 — Santa app *2023-11-26, version 5.7* This app is really cool for my 3yr old. You can schedule a time that works best for you. My daughter was so excited ### 5/5 — Love it *2022-12-24, version 5.7* This is the third company I’ve tried and by far my favorite. The calls, letter, and certificates amazing. ### 5/5 — My babies LOVED IT!!! *2022-12-24, version 5.7* I cannot say more on how much my children love this! They are so amazed that Santa knows them and calls them! Thank you so much for this amazing experience ### 5/5 — Awesome! *2022-12-23, version 5.7* Thank you so much! Santa was wonderful. Made my girls day. Nice info and long enough. Loved it. ### 5/5 — Mom of 5 *2022-12-16, version 5.7* Hard to navigate this app ### 5/5 — Nothing better *2022-12-11, version 5.7* I’ve used this two years in a row! The themes are great the ability to hide it is amazing! The customization is wonderful. His voice is so jolly! What beautiful Christmas magic! And for those who are looking to keep Jesus in the Season this is your app! ## Most critical reviews (10 lowest-rated) ### 1/5 — 1st one is free *2023-12-24, version 5.7* Gets all your info, and gives you one for free, then you have to pay $4-$5 for every “call” after that. I’m sure I’ll be getting more junk email now, but not paying that much to listen to slightly modified recording. ### 1/5 — Sad kid *2023-12-23, version 5.7* You have to pay inside app ### 1/5 — Expensive and the free features would not work. *2023-12-23, version 5.7* Don’t bother, absolute waste of time. ### 1/5 — Doesn’t work *2023-11-12, version 5.7* Im unable to see the call that I paid for, or save it. ### 1/5 — Didn’t even make the call *2023-11-02, version 5.7* Paid to have the calls made to my children and it didn’t do it. I was sitting right next to all of them when call was scheduled and nothing. ### 1/5 — Rip off *2022-12-23, version 5.7* Paid for a premium call and was never able to create it. It kept asking me to pay for another one! ### 1/5 — Free app with zero free calls *2022-12-23, version 5.7* Waist of downloading app, they do t offer any free calls! ### 1/5 — DON’T FALL FOR IT!! *2022-12-22, version 5.7* Beware!! Don’t fall for it and download this app. You will be asked to give your email and it will make you sign up for notifications and opt into receiving emails once you go through all that bull… you can receive one free call or you can pay for $4.99 per call. ### 1/5 — Just wants your info *2022-11-26, version 5.7* After giving all my personal info, you have to pay way too much money for what it is in my opinion. ### 1/5 — Nope *2022-02-24, version 5.7* Hate it ## Most praised reviews (10 highest-rated) ### 5/5 — Smile *2026-01-15, version 6.0* To see the smile on my two year old nephew as he talked with Santa made it worth every penny I spent. Looking forward to doing it next year. ### 5/5 — Santa call *2025-06-16, version 6.0* This was the best app Ever made for me ### 5/5 — Santa’s call *2024-12-15, version 6.0* First time using this, can’t wait to see my grandson’s face ### 5/5 — great *2024-12-11, version 6.0* its brilliant and its free x ### 5/5 — Chantz *2024-03-18, version 5.7* Like have my Christmas time ### 5/5 — Cheerful review *2023-12-27, version 5.7* Excellent app to keep the kids in the holiday spirit before during and even after Christmas. ### 5/5 — Kids loved it!! *2023-12-21, version 5.7* 🎅🏻🤶🏻🎄 ### 5/5 — Said she had *2023-11-30, version 5.7* I’m gonna have some of the same ones that are coming up on my desk in my bedroom in a couple days I don’t have ### 5/5 — This app is great! *2023-11-27, version 5.7* Their are so many different options of videos and a high level of customisation I highly recommend 🎅🏻 ### 5/5 — I love santa *2023-11-26, version 5.7* I love ❤its very much --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*