# Pesa (Formerly Pesapeer) — user reviews > 584 indexed App Store user reviews of Pesa (Formerly Pesapeer) by Pesapeer Inc, rated 4.40/5 from 1,341 ratings. - Source: https://appshunter.io/ios/app/pesa-formerly-pesapeer/id1571736840/reviews - App overview in markdown: https://appshunter.io/ios/app/pesa-formerly-pesapeer/id1571736840.md - Rating breakdown: 5★ 1,083 · 4★ 57 · 3★ 29 · 2★ 22 · 1★ 150 ## What do users think of Pesa (Formerly Pesapeer)? Overall sentiment: mixed **Pros** - 🚀 Fast and efficient transactions - 💡 Competitive exchange rates - 👍 Seamless user experience - 🔒 Secure platform - ✨ Excellent customer service **Cons** - 🐛 Delayed or pending transactions - 🔍 Lack of transparency in transaction status - 🤔 Inconsistent performance - 📞 Poor responsiveness of customer support - 🚫 Restricted account access or funds **Commonly reported bugs** - App crashes or freezes during use - Incorrect exchange rates displayed - Delayed or failed fund transfers - Wallet funding issues - Verification process problems **Most requested features** - Increase maximum transfer limits - Provide real-time transaction tracking - Implement a user-friendly interface for desktop/web - Offer a mobile app for seamless on-the-go transactions - Expand supported countries and currencies ## Newest reviews (14 of 584) ### 1/5 — Very bad *2026-06-04, version 1.2.0* Very bad ### 2/5 — Mrs Suzanna Von Bargen *2026-06-04, version 1.2.0* Why still pending and why not put the money back into my Pesa account ### 2/5 — Fair *2026-06-03, version 1.2.0* Please update your service. Your competitors allow Apple Pay and Google pay and the likes to fund wallet. ### 3/5 — Bring back Venmo. *2026-06-02, version 1.2.0* Previously they had Venmo and it was instant. Now, transactions take way too long it’s crazy ### 1/5 — Terrible , they hold the money for no tangible reason *2026-06-02, version 1.2.0* Terrible services ### 1/5 — Length of time *2026-06-01, version 1.0.151* It’s taking too long. Over an hour and my recipient is yet to receive it ### 1/5 — Transactions *2026-05-31, version 1.0.151* Taking too long ### 1/5 — Delayed transfer *2026-05-31, version 1.0.151* Transfer is taking too long to be delivered. this app is a complete scam. My transfer has been in progress for more than 24 hrs and they are not responding to my messages ### 1/5 — Pending transfer *2026-05-29, version 1.0.151* I sent money from their Pesa app to a shop owner so my parents could buy what they wanted to buy and till now the money is pending and the most painful part is these guys don’t even have a phone number. Only online chat but I was chatting with one of them (Precious) all of a sudden she or he does not reply my messages. Am so confused and I wanna warn people who are trying to use this app. I just joined two weeks ago and every week I have to experience a failed transfer and it takes days before they can even refund the money. People should be careful when using this app for their mental health ### 4/5 — $ sent home *2026-05-29, version 1.0.151* Success ### 1/5 — Fraud!!! *2026-05-25, version 1.0.149* N20,000 was debited from my account but never got to the recipient. Contacted Pesa support and they kept on telling stories for over 2 weeks now ### 1/5 — Thieves *2026-05-21, version 1.0.149* They took my money and refused to allow me transfer it back. Definitely do not use ### 1/5 — transaction failed *2026-05-21, version 1.0.149* still not resolved ### 3/5 — Speed of adding money *2026-05-20, version 1.0.149* The speed Did not match the urgency ## Most critical reviews (10 lowest-rated) ### 1/5 — Mr Emmanuel *2026-08-01, version 1.3.9* I tried sending money from my pesa account to my bank account and it’s taking over 24 hours and am yet to receive my money I transferred from my pesa to my account I tried contacting customer service…..they can’t even help me out or tell me what’s next I should do ….. am sorry they are 1% reliable ### 1/5 — Avoid this app if you can *2026-06-30, version 1.3.5* They don’t have real customer support teams. Their messaging bot does not allow you to type in your own message, it gives you irrelevant options to choose from. The time it takes to setup an account with them is absurd! If you need to make a transaction urgently, avoid Pesa‼️ ### 1/5 — No communication *2026-06-22, version 1.3.1* I have had problems with this account whereby my money is taking too long to be delivered and when i ask to talk to them, i am ignored. I do not recommend and i need my money back ### 1/5 — Your body go tell you !! *2026-06-19, version 1.3.0* This is the worst app I have used. Fruadulent. If I no see my money in next 48 hours. Your company will hear from me. Stupid people. 😡💔 ### 1/5 — Ridiculous *2026-06-12, version 1.2.3* Charges are ridiculous and over the top ### 1/5 — Mr. *2026-06-11, version 1.2.2* Bad experience. ### 1/5 — Send the money for me *2026-06-11, version 1.2.3* You people are not good ### 1/5 — Poor *2026-06-07, version 1.2.1* Poor ### 1/5 — Number 1 most horrible app *2026-06-07, version 1.2.1* I hope no one give it a try please stay away from this fraudulent app. They will hold your transaction for days or even weeks. They customer service is the poorest thing to happen to humanity. I hope Appstore take down this fraudulent app app ### 1/5 — The receiver is yet to receive the money *2026-06-06, version 1.2.0* The receiver is yet to receive the money ## Most praised reviews (10 highest-rated) ### 5/5 — Transaction delay *2026-06-16, version 1.2.4* Kindly work on your service . Mostly sending naira to aed .. sometimes it take hours ### 5/5 — Poor services from Pesa 😎 *2026-06-01, version 1.0.151* Pesa has been poor of late. You send money and it doesn’t go through. Instead they reverse the money of put leave it hanging. I made a transfer since Thursday and it’s yet to go through as of now. ### 5/5 — Excellent *2026-05-30, version 1.0.151* Great app for exchange and no stress. Highly recommended ### 5/5 — Very smooth *2026-05-28, version 1.0.151* Very easy & quick ti set up ### 5/5 — Swift transaction. *2026-05-28, version 1.0.151* The transaction was swift. ### 5/5 — So quick *2026-05-26, version 1.0.149* Love it , though it was late but was so so quick ### 5/5 — Pesa transfer *2026-05-18, version 1.0.149* Fastest and secure plartform to transfer money to loved ones in Nigeria ### 5/5 — Not opening *2026-05-02, version 1.0.141* The update is not working ### 5/5 — Very fast and good *2026-04-26, version 1.0.146* Very fast and good ### 5/5 — Fast *2026-04-22, version 1.0.146* Fast --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*