# Pestana Hotel Group > Hotel group app for booking services, exploring nearby attractions, and accessing member campaigns. (iPhone/iPad app by Pestana Management - Serviços de Gestão, S.A..) - Source: https://appshunter.io/ios/app/pestana-hotel-group/id1457885466 (this page in markdown: same URL + `.md`) - Developer: [Pestana Management - Serviços de Gestão, S.A.](https://appshunter.io/developer/627430327) - Category: Travel, Reference - Price: Free - Rating: 4.72/5 from 355 App Store ratings · 11 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 90 MB - Languages: English - Released: 2019-03-30 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/pestana-hotel-group/id1457885466/reviews.md ## What is Pestana Hotel Group? Welcome to the app of the Pestana Hotel Group, through which you will have the opportunity to know our hotels, with photos, descriptions and contacts. You can also book some of the hotel’s services and stay on top of our member-only campaigns. In addition, we show you the best attractions and places to explore next to our hotels such as restaurants, museums, monuments, parks and more. Don’t waste any more time and download the Pestana Hotel Group app. ## Key features - Hotel discovery with photos and descriptions - Direct contact information for hotels - Book hotel services - Access member-only campaigns - Discover nearby attractions - Explore restaurants, museums, and parks ## Recent user reviews (10 of 11) All indexed reviews: https://appshunter.io/ios/app/pestana-hotel-group/id1457885466/reviews.md ### 1/5 — App needs significant work *2023-11-02* Love Pousadas themselves but dislike this sad app! 1. We should be able to search and then book a hotel. Basic, right? 2. Once I sign-in, please stop returning to the sign-in page repeatedly for goodness sake! 3. Extra credit: a nice touch would be able to find a map of all the Pousadas! 4. Also, Online check-in doesn’t work right on the app because the typing system never comes up for some of the required input items like the date of passport issuance and expiration or birthdate. I had to paste numbers from a different app into the app to input the info! 5. Bookings page does not show my upcoming 10 bookings, just my booking for tomorrow night. (sigh). This is not a quality product. As much as I pay for a Pousada, you can pay for a functioning app! ### 1/5 — Never worked for me *2023-08-04* After putting in the reservation code and all info the app would just close anytime I wanted to access information about services offered to me. ### 1/5 — App needs work *2023-07-09* Love Pousadas but dislike this app! 1. We should be able to search for a hotel and then book that hotel. Basic, right? 2. Once I sign-in, stop returning to the sign-in page for goodness sake! Extra credit: a nice touch would be able to find a map of all the Pousadas! As much as I pay for a Pousada, you can pay for a functioning app! ### 1/5 — Poor Login *2023-05-13* App is decent but no easy way to login, no FaceID and login takes several attempts. Furthermore the app response is very slow. Pity. ### 5/5 — Fabulous vacation with amazing views *2023-02-17, version 1.0.20* Couldn’t have asked for a better place to stay My wife says the best ever😊 The front desk so nice and accommodating The airlines lost our luggage so we asked if the hotel had a converter we could use to charge our phones and computers They didn’t but he had his personal one we could use Also he personally called airlines to see how he could help Way beyond and above service Food was marvelous Wait staff so nice and friendly Told one of them we were going to port Santo in the morning just friendly conversation She comes back a minute later and said she had set us up with sack lunch’s to eat on trip over. So special people Loved it all Can wait to go back toPastania hotels no mater where we travel Happy 50 anniversary to hotel group By the way the book about how pastania started was amazing Let’s do it again ### 1/5 — Clunky and difficult app to use *2023-02-11, version 1.0.20* As a huge fan of Pestana hotels, I stay in many, but trying to get to my guest account on the app is almost impossible. It is difficult to get a sign in accepted, which one must attempt multiple times. Getting to one’s account information is even more difficult as if hiding the info is helpful. It is not. Improvement Ideas: Link members Guest Loyalty accounts to the app so they can click on a tab button at the top, or their profile info, or their menu button… Anything really… and see their points and recent stays. Automatic sign in for members using face ID would be at modern thrill. Try using the app to make sure that all pages look correct, like the chart for the points level categories, which is half white and half black with random blocks covering information. There are many other issues that with tweaks should be resolved. For example, if I am staying in a hotel at the time, I cannot see my guest account unless I click on “change hotels” which makes no sense. The app should load quickly and change to indicate when sign in is successful, assuming one can get there, even on the weekends. Getting real time, or close, updates to the guest account, might allow one to use the additional benefits of unearned upgrade while one is still traveling qualifying for the next upgrade. Being able to only communicate with a non-responsive email is insufficient customer service. It is a loyalty account. “Loyalty” is best earned with a good customer, which this app needs a lot of work in order to provide. ### 5/5 — Visitor *2023-01-02, version 1.0.20* I’m writing to express my gratitude for the wonderful 8 days stay at the Pestana vintage porto. It was what I expected, perfection in service and accommodation. This is my second time staying with you, and as always it has been very pleasant. Thank you Oscar Sanchez ### 1/5 — Poor stability and functionality *2022-07-11, version 1.0.20* Looks great when you open app, but you soon realize they haven’t done any testing. Firstly, if you’re a loyalty club member the login path is clumsy and takes at least two login attempts before if recognizes you. If you try to book a stay it will frequently just take you to an empty page after you insert hotel and dates. Please get some UA/UX testing done Pestana! Muito fraco ### 5/5 — Sweet hotel! *2022-04-30, version 1.0.17* What a delightful surprise in finding Pestana Palms! The hotel is immaculate and staff very friendly. The food was delicious and drinks were quite enjoyable. Since we are from the US the appliances were challenging, but we were able to get things done. The location was perfect. Beaches nearby and Carviero was a charming town. Weather was perfect! ### 2/5 — No map! *2020-08-13, version 1.0.12* It would be nice to try to plan a trip with a map of the Pestanas. Unfortunately right now it is way better to go on booking. Also on the iPad the view does not pivot. The hotels are excellent and deserve a better app. ## Frequently asked questions about Pestana Hotel Group ### What can I do with this hotel app? This app allows you to discover hotels within the group, view photos and descriptions, and access contact information. You can also book certain hotel services and stay informed about exclusive member campaigns. Additionally, it provides information on nearby attractions such as restaurants, museums, and parks. ### Can I book hotel rooms through the app? The app enables you to book some of the hotel's services. While it facilitates service bookings, the description focuses on discovering hotels and their offerings, rather than direct room reservations. ### Is there a cost to use this app? The application is free to download and use. There are no mentioned costs associated with accessing hotel information, exploring attractions, or viewing campaigns. ### What kind of nearby attractions can I find? The app highlights the best attractions and places to explore near the hotels. This includes a variety of options such as restaurants, museums, monuments, and parks, helping you discover the local area. ### Is this app available on all devices? The provided description does not specify compatibility details. However, it is implied to be a mobile application, typically available on major smartphone operating systems like iOS and Android. ## Version history (last 3 releases) ### 1.0.23 — 2023-10-02 Bug fixes ### 1.0.21 — 2023-03-22 Updated icon ### 1.0.20 — 2022-05-10 Small fixes ## Apps similar to Pestana Hotel Group | App | Rating | Price | Category | | --- | --- | --- | --- | | [Taxi-Link](https://appshunter.io/ios/app/taxi-link/id1488601873) | 2.4 (20) | Free | Travel | | [NH Hotel Group](https://appshunter.io/ios/app/nh-hotel-group/id385250300) | 1.8 (16) | Free | Travel | | [Metro LX](https://appshunter.io/ios/app/metro-lx/id567304238) | — | Free | Travel | | [Comboios de Portugal](https://appshunter.io/ios/app/comboios-de-portugal/id1105415627) | 2.0 (87) | Free | Travel | | [SeatBoost](https://appshunter.io/ios/app/seatboost/id1004780817) | 4.8 (920) | Free | Travel | | [SATA Azores Airlines](https://appshunter.io/ios/app/sata-azores-airlines/id327613103) | 1.3 (66) | Free | Travel | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*