# PestPac Mobile (version 3) — user reviews > 68 indexed App Store user reviews of PestPac Mobile (version 3) by WorkWave LLC, rated 2.40/5 from 150 ratings. - Source: https://appshunter.io/ios/app/pestpac-mobile-version-3/id1211298978/reviews - App overview in markdown: https://appshunter.io/ios/app/pestpac-mobile-version-3/id1211298978.md - Rating breakdown: 5★ 28 · 4★ 13 · 3★ 14 · 2★ 29 · 1★ 66 ## Newest reviews (15 of 68) ### 3/5 — Number saved *2025-10-17, version 3.26.1* A fairly simple app but if at all possible for the termite and any scannable stations where you put wether or not you have replaced the bait you could add it to the products used before so most of us techs have a number of baits to go off of when replacing stations and other types of baits. ### 3/5 — Logging out *2025-04-25, version 3.25.4* So can y’all please fix the issue with getting logged out every time you close the app, this is the first time it has done this and it’s kinda annoying now to have to log in every time thanks and have a blessed day ### 3/5 — Review *2023-08-25, version 3.22.7* Overall I think this is a great app and is fairly user friendly. There are a few features I wish it did have. 1. I wish you could view all the individual devices at one time rather than going through every subsection to view them. 2. I wish could have a favorites category for pests. 3. when using the acronym codes for pests I don’t like that I have to pick the pests twice. Just seems like a waste of time. ### 2/5 — Okay *2021-02-04, version 3.14.1* From a technicians stand point, the app works okay for the most part. The only thing that really bugs me out is how much time it takes to put photos in the file. You have to take 1 picture at a time and name it as you go and it’s so slow, I wish I was able to just take a series of photos and upload them all into pest pac at once. When you have 10-20 photos of a job it takes far too long to post. ### 1/5 — Slow af *2020-08-26, version 3.12.1* Whatever y’all did on this last update made it painfully slow to load appointments. ### 3/5 — Collecting payments *2020-05-15, version 3.11* As a manager, I’d like to be notified whenever one of my techs collects cash/check payments. That way I can assure that these payments are deposited rt away. ### 1/5 — Lstested update is disaster *2020-04-11, version 3.10* Been using pestpac for over 15 years and this last update was a disappointment. All techs are locked out of the app and it’s been a rough 2 days. Let’s get the patches uploaded and return to normal operations. ### 3/5 — Needs FaceID *2020-03-25, version 3.9.2* Pretty good service for how powerful of a tool this can be. Needs FaceID login though. ### 2/5 — Double billing out of nowhere *2020-02-25, version 3.9.0* I have been a $500 per month user of this work wave product. About a year ago glitches began with scanning location barcodes. The company took my complaint but had me do the work on my end to try to help them identify the glitch in the mobile platform. Yet still sent me a bill each month even though the problem was ignored. I just basically work around the problem by limiting my abilities within the app that this company alleges it’s capable of. Fast forward to about three months ago, when creating service reports then closing each one with a fee I’ve found that the software randomly double charges services to the invoice. Now if this was because of my touching my phone screen twice I could admit to it being my error. However, the double charging is happening sometimes a couple hours after I have closed that order and moved to the next. When I tried to get help from the provider on the matter they again blame me when I think it’s something to do with the app when it is offline. Again the company asks me to try to screen record and demonstrate when the problem is occurring. But how can I do this when it’s random and when the app is not even being used by me other than running on my phone until I get to my next location. I’ve since just been using the app at a very minimum level and nowhere near what they claim it can do. Certainly not worth what I pay per month. ### 2/5 — Difficult *2020-01-09, version 3.8.2* The system is meant to be run on a mobile device and when selecting a general location you inadvertently select the drop down menu. We need larger icons!!! When searching anything (specifically zip code) once you select one of the results there is no way to return to the search criteria. It just vanishes. So you go back to the menu, select search and the plug in the info again!!! Huge waste of time. I’m more than capable of clearing my own searches. It would be a HUGE benefit if there was a map feature in app. Routs get changed all the time and unless we’re able to adjust the customers, with out bothering the office to change their dates of service within the month, it would be a blessing to have a map feature showing all stops in a specific area. The whole app needs a “User Friendly Make-Over” ### 2/5 — Not updating *2019-11-22, version 3.8.1* I’m having trouble with the app ever since updating to the last version. The schedule does not update in a timely manner. ### 1/5 — To many bugs *2019-11-19, version 3.8.1* This really needs to be more compatible with iOS13, why am I forced to download pdf files instead of viewing in browser? Calendar view is absolutely terrible, much older way showed how many accounts for the day instead of the + sign. Still doing random force closes with all new versions of ios13. ### 1/5 — ETA *2019-11-04, version 3.8.0* Do you guys have an ETA on the next version to fix scrolling issues with notes ? ### 1/5 — Always crashes *2019-10-14* App never updated and always crashing ### 1/5 — Needs work *2019-10-01, version 3.7.3* This most recent update won’t allow the user to see long address information. For instance an apartment number or letter after the street address. From what I can tell there is no way to see the entire address from the app. The user must access the PestPac website to get the information. Please correct this ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes & delays *2026-07-15, version 3.28* This app seems to be getting worse. I’ve used PestPac mobile for 8-10 years and it crashes, doesn’t hold memory, and when you add your agreements and forms your clients don’t really understand how to use it and some don’t even get proposals. PestPac needs to spend some money and pay someone to reinvent this mobile app before every other competitor passes them up! ### 1/5 — Bug issues *2026-06-22, version 3.27* Newest update removed the refresh icon from history reports, it’s “invisible”. This should be addressed ### 1/5 — Android version is better *2025-11-17, version 3.26.1* The calendar for scheduling appointments is god-awful. The android version is better. I also noticed that when I try to search for an account, the keyboard won’t drop so I can’t see what I’m looking for at the bottom but my main grip is the way the calendar for scheduling appointments is set up. I don’t understand why I can’t look exactly the same as the android version. Update: November 17th 2025 - still hate scheduling appointments with customers with this app on an iPhone. I need to see what days of the week these dates fall on and it’s making me go back to look at the calendar. Also, spinning the time or date wheel makes the whole app slide down. ### 1/5 — Not sending form contracts *2025-04-10, version 3.25.3* When I go to send a contract through the forms section, after I click on the customers email, the send button does not pop up in order for me to send the agreement to the customer. This only happens on the most recent update of this app ### 1/5 — Terrible *2024-12-06, version 3.25* Given us so many problems this past year. Now. It keeps freezing, keeps logging us out, forced to log back in. Also, the app keeps closing and kicking us out to the home screen. This makes us inefficient in providing our services. Very disappointed with this app. ### 1/5 — Disappointed *2022-11-28, version 3.21.2* After the latest update I can’t even check off Sentricon stations as being completed. The app tries to tell me to “scan stations in order to proceed”. Well, that would be all fine and dandy if I could actually do that without the app trying to add a new station every time I scan a station that’s already been installed. Please fix this so I can just click the station and mark that it’s been inspected! ### 1/5 — Barcode Nightmare *2021-07-10, version 3.18.1* Barecodes take half the job to scan ### 1/5 — This app is horrible *2021-03-03, version 3.15* This app is not great at all, every single time I try to draw on the diagram, the app shuts off. It can’t even put lines. You can’t duplicate lines which would make the drawing twice as fast, when it does work at least which is pretty much never. Seriously, update this man ### 1/5 — Antiquated and oversold *2021-02-28, version 3.14.1* This program is real old. To many redundancies limiting productivity. You have to pay extra for the most used form of communication, text. While this program has a lot of options, it lacks intial import of information, any real training, and daily hurdles to make it workable. They have more add ons that an airline. Do yourself a favor and find another program. ### 1/5 — Crashes after latest iOS update *2020-11-09, version 3.13* We have 100+ technicians using this app on iPhones. After the most recent software update, the app crashes a few seconds after it is opened. Help!!! ## Most praised reviews (10 highest-rated) ### 5/5 — App functionality *2024-05-06, version 3.23.6* I’ve used this app for the past year through my company. It’s been very useful and helped me to keep my schedule organized and keep me punctual. I’ve had very minimal issues or complaints while using it. Would recommend if you’re in a company environment or even just for using the software for personal use. Lots of features built in and issues are resolved quickly when they arrise. ### 5/5 — Great company. *2023-04-20, version 3.22.3* There is a lot to take on with this software. More stuff them most companies will use. The training staff are friendly and knowledgeable. They quickly answer questions and make things easy to understand. ### 5/5 — Works great *2021-08-31, version 3.18.2* Works great for working with it. However when adding material I would love if you guys made it where you could select multiple materials so it would limit time. Only take a minute but if you save a minute each job and 10 jobs a day your saving an hour per week which would benefit companies on time management! ### 5/5 — Much better recently *2018-05-29, version 3.4.1* This app is working great for us, we had issues early on, but the team at Workwave worked with us to solve the issues. Keep up, great work ### 5/5 — Amazing app! *2017-09-05* I love this app as a tech. The 3.0 is much better with easier interface. One thing I would recommend is being able to check schedule and jobs without having to clock in and making it harder to keep up with time. Other than that love it! **Developer response:** Thank you, we will take the recommendation and make adjustments. ### 4/5 — Amazing App *2022-04-07, version 3.20.2* 4/5 stars bc EVERYTHING has room for improvement! 🤩👍🏻 That being said, the app is phenomenal. Only problem I’m having is that when I go to make a “Favorite”, for some reason “Target Pests” & “Areas” do not save! Developers said no one else has had this problem but if they could find a way to fix it then that would be great! ### 4/5 — PMP for 29 years *2022-03-24, version 3.20.1* The app is good but needs to be able to make pest service appointments when they are do , instead of just putting it down for the next month. Some Customers are done at Quarterly intervals. ### 4/5 — Response to development team *2018-10-01, version 3.5.7* This is a response to the development team and their response to my last review. Features that are missing from the current app that were present in the previous app or the ability to undo completing a job, and swiping between jobs without having to go to the main list. Other things that need to be present in the app to make it better is the ability to save targeted pass in favorites, and the ability to make multiple favorites list. Also a feature that would be beneficial as to be able to have specific buttons for taking pictures of different items or shortcut buttons. ### 4/5 — Great App *2018-09-24, version 3.5.7* I use this app daily and it works fine for the most part. The one thing that I would love to have would be the ability to swipe from one customer to the next on the same work day. While working sometimes I need to look at the next appointment and I cannot just swipe to the next one. I have to go back to the daily calendar. One swipe would be very helpful! Thanks ### 4/5 — Overall great, but could use a little improvement. *2018-08-16, version 3.5.4* One feature that I’d love to see is the ability to be logged into multiple devices simultaneously. I use my work phone to navigate, so I leave it in the truck so it doesn’t disconnect from Bluetooth. I carry my personal phone around, it would be nice to have a customer pay or what have you, without having to log into my personal phone, then back into my work phone. Second, I wish the sketch feature was more friendly and precise. Other than that, I have no issues with this app on my iPhone 8 or my iPhone SE. If both phone will run this app fine, these folks with crash problems need to get upgraded phone or perhaps update their IOS client. Thank you for this wonderful app, it makes my life so much easier. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*