# PestRoutes Tech — user reviews > 52 indexed App Store user reviews of PestRoutes Tech by PestRoutes LLC, rated 1.71/5 from 137 ratings. - Source: https://appshunter.io/ios/app/pestroutes-tech/id1442594362/reviews - App overview in markdown: https://appshunter.io/ios/app/pestroutes-tech/id1442594362.md - Rating breakdown: 5★ 14 · 4★ 4 · 3★ 11 · 2★ 7 · 1★ 101 ## Newest reviews (15 of 52) ### 1/5 — Do not use this app *2022-02-11, version 1.16* Constant glitches, freezing and slow interface make the simplest tasks a massive hurdle. I wouldn’t recommend this app to my worst enemy. Please choose something else if at all possible. ### 1/5 — TechRoutes was way better *2022-01-18, version 1.16* So the predecessor to this app was techRoutes and, as a former intermediate windows developer, I can tell you that it is a downgrade as far as GUI is concerned. They also removed a couple of robust features that I found useful like HTML in appointment notes. This allowed me to bold and color imperative notes for techs and even allowed me to hyperlink customer's phone numbers so that the techs didn't have to manually type them into their phone's keypad. The app does not support organizing phone numbers for apartment buildings so the tenant phone numbers get all bunched up together on your screen so you could only imagine what that looks like in high rise buildings after 2-3 years of servicing. I'm convinced the guy they had coding techroutes left and they were forced to get someone else to develop this one because techroutes was lighter, more user friendly and more functional in some aspects. They should've just listened to their customer base and kept updating techroutes. It doesn't appear that PestRoutes puts much weight on their customer feedback because just based off these reviews and their Facebook forum it looks like people were a lot happier with techroutes. What's worse is that they took techroutes off the app store so now we're all forced to accept the red-headed step child of their system. **Developer response:** Hello. Thank you for taking the time to leave this valuable feedback, and we would like to apologize for the experience outlined in your review. We'd be more than happy to to assist you with this issue. Please contact us at support@pestroutes.com so that we can assist you further. Thank you. ### 1/5 — Bring back TechRoutes!!! Format *2022-01-14, version 1.16* This new app has made my job significantly more complicated than it needs to be, TechRoutes was very streamlined and efficient to use. After 10 years of working with my employer I am seriously thinking about quitting if they continue to require me to use this PestRoutes app. ### 1/5 — Trash App *2022-01-06, version 1.16* This app has more glitches than a short circuit! Flipping thing says I have no internet connection and I’m pulling 50mpbs on a speed test. Can’t even log in to the app, the thing just blows and highly recommended choosing a company that has solid products ### 1/5 — Seriously bad *2021-12-08, version 1.13* This program is designed for pest control technicians and staff. I cannot speak for the staff side, but as a tech, this is garbage. The program does not have a favorites section. We apply the same product to houses in a regular basis every day, and this company never thought, “Hmmm…maybe I could make a way to speed up the paperwork process and add a favorites section for the products I use LIKE EVERY OTHER FREAKING PEST CONTROL PROGRAM!” Heck: favorites are something that nearly every program uses. No one thought about that? Then there’s the issue of entering the data: things are spread all over the app instead of consolidating things based off what a tech might need or use. It is not user friendly. Bad product! ### 1/5 — Termite bait stations inspection and installation functions on app is horrible *2021-12-02, version 1.13* This is the worst app I’ve ever had to use having to do my job the functionality of termite bait stations inspection and installationIs nowhere close to the original and is worst than it’s ever been. If this app is attempting to make technicians in this field hate their job tell them congratulationsThey need to make these functions as fast as possible or allow their selves to get replaced by a better app ### 1/5 — Not good *2021-10-27, version 1.13* They got rid of the old app for this program and made us use this one. It is horrible. Crashes, wont load stuff. We will be looking for another software. ### 1/5 — Major work need *2021-09-12, version 1.12* I don’t understand why the response of selecting options on this app takes 2-3 taps. It’s response is slow and requires a complete stop after scrolling to select an option. This app is far from helpful. A burden to use. Please update your diagramming tool. It is not helpful. Uploading photos is not fast. Hopefully you developers quit updating the reports section and spend some time on the app. ### 1/5 — Trash *2021-08-18, version 1.12* By far the absolute worst pest program I’ve ever used. Constant glitches and crashes that happen in vital moments. It forces you to re input the same data repeatedly. Not only does this app add tremendous time to a technicians already busy day, it adds extra frustration to my techs. Im pushing for my company to drop this software and use gorilla desk. This company needs major improvements quickly. ### 1/5 — Garbage *2021-08-05, version 1.12* The biggest garbage app I have ever used. Constant bugs. Flat out junk!!! It’s 2021, my 8 year old can make a better app ### 1/5 — Forced to use *2021-06-16, version 1.12* Hands down has to be the worst app on my phone. The glitches and loading time it takes to get anything done adds to my job time during the day severely. If I were to want to check on my teams routes it takes well over a minute to pull up any stop they did. So if my pco has 12 stops in a day it will take over 12 minutes of loading time alone to check, not to mention the time combing through notes and clock in times etc… now multiple that by an 8 man team. Its a waste of time. I’m disappointed that the developers were able to trick my company into thinking this is a finished product and how in over a year of use no significant changes have been made. I hope the developers read this and actually make this app usable and not be a hinder to my day and a waste of time to use. ### 1/5 — Crashing *2021-05-19, version 1.11* Newest update crashes anytime I try to access route map now on top of all the other existing problems this app has this is one of the worst ### 1/5 — Business Owner Drowning In Disappointment *2021-05-17, version 1.10* I cannot begin to describe my complete disappointment in not only the FieldRoutes app but also the backend that supports it. If you’re only servicing low expectation residential customers then you will probably be fine. Once you start using devices and barcodes just forget it and use a more experienced software provider that understands that incorrectly reporting data isn’t an option. ### 1/5 — Old School *2021-04-23, version 1.10* For the fourth work day in a row, I’m taking paper notes on my services getting the route done, hoping that perhaps eventually FieldRoutes will once again accept data I’m entering. Even when it does work, it often takes more than a full minute for it to acknowledge that I’ve pressed a button. I’ve run into these issues on three different devices. ### 1/5 — THIEVES *2020-12-10, version 1.8* I signed up with them and paid all the upfront cost. What they didn’t tell me was that it would take 4 weeks before going live. I have a live business that cannot wait 4 weeks therefore I canceled about 4-5 days into it. They refused to pay me back my initial start up fees and argued with me over it. I ended up staying with GorillaDesk and I’m glad I did. Stay away from this company. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app *2023-02-15, version 1.19* The worst app I’ve ever had to use. And the fact that I have to use it for work, makes it worse, makes my day twice as hard as it needs to be. ### 1/5 — Broken *2022-12-04, version 1.19* Always signs me out then won’t allow you to sign back in saying no internet when I clearly do either using Wi-Fi or mobile phone it’s frustrating. ### 1/5 — Keeps deleting my progress *2022-09-15, version 1.18* Cannot upload photos or will upload then disappear….pls fix this!!! ### 1/5 — Very Disappointing!! *2022-07-28, version 1.18* We rely on this app to work so we can store all of the information that we need to store. This app has a lot of bugs and errors and now we can’t even print the service notification. It kicks you out every single time. Very disappointed! ### 1/5 — Auto-centering *2022-07-18, version 1.18* I have to use this app for work and it’s easily my least favorite part of the job. When typing in notes it likes to randomly auto-center my curser, but it ends up behind my keyboard so I can’t see what I’m typing. I’m not that well versed in many coding languages, but this is for sure a simple fix. Seems like a small thing typing this out but when it happens 5+ times per customer and I have an average of 15 customers a day, I’m manually adjusting my screen 75+ times a day. If I scroll down to where an entire box is in full view and I’m typing notes, the app shouldn’t be undoing what I’ve manually done. ### 1/5 — Tech routes was better *2022-07-11, version 1.18* As a tech for the company I work for we use pest routes tech and it is so buggy and frustrating with all its drop down menus. It crashes all the time and sometimes won’t sync even when I have full 5G bars. The old tech routes, a super simple app to use with none of the unnecessary drop down menus, never crashed and didn’t take up a bunch of space on my devise. Because this app is a bigger app it takes up more room on our devices. Tech routes did not. So we had to spend thousands of dollars upgrading our devices just so we could run their inferior app. And now, your coming out with another app that I’m sure will be even bigger merging the sales routes and pest routes together and charge us up the nose for that too. Get it together guys. Tech routes wasn’t broken, ya didn’t need to fix it. Now field routes/pest routes is total dog crap and you won’t fix it but make a new app and charge more for it. Figure it out! ### 1/5 — Upgrade to something worse. *2022-06-27, version 1.18* So sad to see a decent app for pest control and then be forced to use something that is worse in every way. Finally being forced to use PestRoutes tech… It’s like someone who has washed dishes their whole life woke up and said hey let’s make an app for pest control. Has no idea what it’s like to be a technician.. ### 1/5 — Old version was better *2022-05-12, version 1.17* Old version of the app was way better this one’s to time consuming and keeps crashing causing my day to be extended out waiting and waiting on app PLEASE FIX IT ### 1/5 — If you hate your life *2022-04-26, version 1.17* When I started with them they had NO CLUE regarding termites. Now locked into a contract I helped their developers make adjustments and creat strategies. I was rewarded by being over charged for the last 18 months without regard. They have been sold two or three times since and seem to continue to care less about me as a customer. While pestpac was expensive and a little outdated at least they didn't steal from me. You should use this app if you hate yourself. You've been warned. ### 1/5 — TechRoutes Is Better *2022-04-25, version 1.17* I really wish they would listen to our feedback better. I used to use TechRoutes then they came out with this and you can no longer download TechRoutes from the App Store. Field routes has a good looking interface but everything is much slower and glitchy. Pictures will not even upload in certain areas and my company punishes me for not having them taken. Checking routes on other team members takes extremely long to load. ## Most praised reviews (10 highest-rated) ### 4/5 — Tech Review *2023-06-14* I’m a tech who uses this app. It’s very handy to organize my stops, but it would be nice if it could actually plan a route for the days driving, as well as order the appointments by time restrictions so I’m not constantly having to look through multiple accounts/stops to see which one I need to get to next. Otherwise a great app, thanks for the good work! ### 3/5 — Review for APP only pestroutes as a whole gets 5 stars... *2021-02-20, version 1.10* don’t mistake this review of this app as a review for pestroutes as a whole. this company is one of the very best companies I’ve ever had the pleasure to work with phenomenal support staff and the software as a whole is the very best in the industry. It glitches a lot. Their previous app TechRoutes was laid out and performed better. It has some nice newer features like texting a customer is easier and billing from field routes is also super convenient. though that make up for the poor layout. (I really enjoyed the way jobs displayed and the calendar layout on techroutes was 100% better. If they brought that layout back coupled with the new features it would be five stars...) the glitches will work themselves out through updates over time. ### 3/5 — Still hoping bugs get fixed. *2021-01-14, version 1.9* I have seen some improvement in this app over the years. Much of it is so much easier than the old version techroutes. Easy to navigate through the service, products, and notes. However, having to uninstall the app and reinstall it out in the field at a customer house is frustrating. When the app does not start or stop my hours worked time it is annoying to have to call my boss and he fixes it. When it does not save my time in at a stop it makes it hard because I have to go back and guess. All in all it’s getting better. I’m sure there is always a lot to do to improve these things. ### 3/5 — App is not printing!!! Please fix *2020-12-18, version 1.9* Was working fine all of the sudden it stopped printing please fix ### 3/5 — Update or no? *2020-10-08, version 1.6* Clearly the interface was recently updated, but I don’t see anything new in the version history. It’s attention to detail like that that concerns me about Pest Routes. Why, with all of the negative, (and 100% warranted), feedback, why wouldn’t you publicly post that information here? It’s great that you’re responding to feedback, but is it being addressed? If so, when will that be? I’m a GM, but I don’t have control over what software we use as a company. If it were up to me, I would have scheduled demos with other companies LONG ago. We’ve gone through the “training” with you guys. The issue is not network latency- its a poorly designed, bug riddled application that we can’t even trust to enter customer payment information into. When can we expect a properly functioning app that doesn’t make us all want to pull our hair out? **Developer response:** Hello Jbradley1134. Thank you for taking the time to leave us this valuable feedback. I can assure you that all of the feedback that we receive is relayed to our developers so that the performance of FieldRoutes can continue to improve. If you are having issues with entering in the payment information of customers, please reach out to us at support@pestroutes.com so that we may assist you further. Thank you. ### 2/5 — Sorry but *2023-03-05* Guys, gals- hey sorry this thing needs work (i know you know) sorry i said it so harsh the two times before but the flaws it has annoyed me to an extreme point. So,apologies done,my civility having returned, i'll wrap the hammer in a pillow and point out how of course it has great potential, it does have some excellent features, it's not entirely a bad ride, and i realize in all fairness all software is a continuously developmental work in progress. **Developer response:** Thank you for taking the time to share about your experience. Please reach out to our Support team so that we can work with you on resolving the issues that you are experiencing. You can call the team at 1.888.997.5546. We look forward to hearing from you. ### 2/5 — Don’t force us to be beta testers. We depend on this app. *2020-09-24, version 1.6* If the app developer wants to make changes, redesign the app, that’s fine. Apps are things that’s should be updated and refined over time. But this is an app we depend on for our work every day and we shouldn’t be getting minor daily updates filled with glitches and bugs. We are not beta-testers, we are professionals. If the developer gave users the option to run beta builds, and test new features, that’s fine. But instead we have no choice but to be guinea pigs, and deal with bug issues on a daily basis. **Developer response:** Hello Nik Stow. Thank you for leaving us this valuable feedback. Please feel free to reach out to us at support@pestroutes.com to report any issues that may arise after an update has been released. We would be more than happy to assist you with any questions or concerns you may have. Thank you. ### 2/5 — Errors *2020-02-22, version 1.5* Constantly having issues where it says I have no access to update things that I have permission to do. Deleting and redownloading fixes errors for short time ### 2/5 — Measurements are not saving *2020-02-09, version 1.5* I’ve been using this app for work and it’s been great. About 2 weeks ago the measurements under “Add Product” wouldn’t save and only appear as “flozs” I’ve tried to change everything but it won’t change from “flozs” Please help me with this issue!! ### 2/5 — Great idea *2020-01-14, version 1.4* Love the layout and tools. But crashes every time I try and save something (IOS). Please help --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*