# Pet Assure — user reviews > 149 indexed App Store user reviews of Pet Assure by Pet Assure Corp., rated 4.30/5 from 1,458 ratings. - Source: https://appshunter.io/ios/app/pet-assure/id1469545739/reviews - App overview in markdown: https://appshunter.io/ios/app/pet-assure/id1469545739.md - Rating breakdown: 5★ 1,104 · 4★ 111 · 3★ 40 · 2★ 42 · 1★ 161 ## What do users think of Pet Assure? Overall sentiment: mixed **Pros** - 💰 Saves money on vet bills - 🔍 Easy to find participating vets - 👍 User-friendly app - 🤗 Great customer service - 🐶 Helpful for pets with pre-existing conditions **Cons** - ❌ Limited participating vets in some areas - 🤔 Unclear coverage details - 🤯 Difficult to cancel or get refunds - 📞 Poor phone support - 🤖 App glitches and crashes **Commonly reported bugs** - App frequently signs users out - Vet information not always up-to-date - Trouble submitting claims for reimbursement **Most requested features** - Add more participating vets - Provide clearer coverage information - Improve app stability and user experience - Allow online cancellation and refunds - Integrate with digital wallets for ID cards ## Newest reviews (10 of 149) ### 3/5 — Not great *2026-05-16, version 2.0.18* So far, I’ve paid nearly $100 for the “insurance” and it has only saved me $11 on a visit charge. ### 4/5 — Every Little Bit Helps! *2026-02-03, version 2.0.13* With six pets, my vet bill can run into big bucks. Pet Assure helps to lower my bill. I wish it discounted lab work sent out, as that has been a major cost since one dog is diabetic and has Cushings. But I couldn’t buy pet insurance for all my pets for the price of Pet Assure, so it’s a good investment to help keep costs down with the number of visits we make to the vet every year. ### 3/5 — App doesn’t have claim functionality *2026-01-30, version 2.0.13* What’s the point of this app that it doesn’t have a place to submit claims but has a blog feature?! 🤨 the insurance works fine for me, I got discounts for in network vet and reimbursement as well so far. But checking the vet network I’m pretty sure if I go to emergency, nothing will be reimbursed ### 5/5 — No Vets *2026-01-24, version 2.0.13* Was great until my Vet stopped accepting Pet Assure. There are very little Vets in my area that accept Pet Assure. ### 5/5 — Wow *2026-01-06, version 2.0.13* Love this app so far. Super easy to use and informative. ### 5/5 — Great insurance *2026-01-05, version 2.0.13* Love this ### 5/5 — Great Insurance *2025-11-29, version 2.0.13* Wonderful App ### 5/5 — BEST *2025-11-20, version 2.0.13* My bill went down from over $400 to $70, my piggie got her meds and everything! Thankyou so much! ### 1/5 — Scam company via benefits - be aware *2025-10-30, version 2.0.9* Claims to cover wellness exams and vaccines but in reality it only covers 25% - not happy at all with this bait and switch and I will not be continuing service come benefits time ### 5/5 — Dog Mom *2025-10-15, version 2.0.7* Pet assure is super helpful for all in house services, dental and vaccinations. ## Most critical reviews (10 lowest-rated) ### 1/5 — No one is answering the phone *2026-08-25, version 2.0.21* I called 3 times today and it keeps telling me. No one is available ### 1/5 — Hangs *2026-06-02, version 2.0.18* Using the log in from the computer just hung in space. Had to use my phone after downloading the app. ### 1/5 — No sirve *2026-05-15, version 2.0.18* Mala app ### 1/5 — Not real insurance, just discount card *2026-03-31, version 2.0.15* My previous employer offered pet plans for free so I took advantage of enrolling my fur baby. Each time I tried to use it, I was told by my provider that they were not part of the network. The nearest “in-network” provider was 50 mins away and that didn’t work for me. I called in to try and find out how to at least get a reimbursement for “covered” services that I had for my pet and they said they only offered a 25 percent discount and not real coverage of “covered” services. I cancelled. ### 1/5 — Misleading *2026-03-25, version 2.0.15* Doesn’t cover much. Small network of vets. 25% off of those vet visits, no reimbursement option, and that pretty much it. Access to a licensed vet that says they can’t do anything since they can’t examine your pet. Other benefits read like they are included but they are not, they are extra subscriptions. I’ve taken my dogs to 2 vets in the last 2 months and get nothing for it. Paying full price, can’t get meds with this unless I pay an extra fee. ### 1/5 — Zero information - low vet participation *2026-03-06, version 2.0.15* This is a complete waste of money. I’m shocked my company bought this. Almost feels like a scam ### 1/5 — Pet Assure Review *2026-03-03, version 2.0.15* Not worth it unless your providers accept it. Check before you sign up. Totally worthless to us. ### 1/5 — Horrible *2026-02-12, version 2.0.15* Do not respond and false advertised vets are in their network when they are not… way to steal money from people….glad it was only $40 🙄🙄🙄 ### 1/5 — No coverage *2026-02-03, version 2.0.13* No coverage ### 1/5 — No sirve la app *2025-11-13, version 2.0.10* Nunca me ha funcionado la app ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2026-08-22, version 2.0.20* Very combinient ### 5/5 — Owner *2026-08-18, version 2.0.20* Great insurance ### 5/5 — Best yearly pet discount Insurance *2026-07-29, version 2.0.19* I've had them for 4 years and enjoy my discounts at my Vet's clinic. ### 5/5 — All pets *2026-07-07, version 2.0.19* Great to have ### 5/5 — pet insurance *2026-07-07, version 2.0.19* it really does make a difference when your pet is in need of a vet ### 5/5 — Awesome *2026-06-24, version 2.0.19* Easy to navigate and find what you need ### 5/5 — Good deal for vet bills *2026-04-28, version 2.0.17* I have been using this service for years and just with normal visits it pays for itself. Well worth the price if your vet accepts it. ### 5/5 — Great service to have ! *2026-04-15, version 2.0.16* If you have multiple pets and can’t afford pet insurance, this is the way to go. I’ve had it for years for multiple dogs and it has saved me tons of money! ### 5/5 — Shift Supervisor RX *2026-02-11, version 2.0.15* Very Good and I really love the pet tag!!! ### 5/5 — This saves A LOT!!! *2026-01-29, version 2.0.13* I decided to purchase wellness insurance for my pup, Roxie, and I have saved so much money. It almost feels like I’m stealing from them! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*