# Pet Pals City — Raise Your Own Virtual Pet

> Multiplayer virtual pet game with customization, social features, and item collection. (iPhone/iPad app by PlayPals Studio LLC.)

- Source: https://appshunter.io/ios/app/pet-pals-city/id1493291108 (this page in markdown: same URL + `.md`)
- Developer: [PlayPals Studio LLC](https://appshunter.io/developer/1493291107)
- Category: Games, Role Playing, Simulation
- Price: Free with in-app purchases
- Rating: 3.20/5 from 107 App Store ratings · 75 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 249 MB
- Languages: American English
- Released: 2021-04-20
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/pet-pals-city/id1493291108/reviews.md

## What is Pet Pals City?

Pet Pals City is a fun multiplayer virtual pet game. Create your own pet, customize it and you're ready to go!

There's tons of features to enjoy in Pet Pals City including:

-Meet all kinds of people from all around the globe, make friends, play different multiplayer minigames together and exchange gifts!
-Dress up and pamper your pet with all the clothing options!
-Decorate your home and visit your friends'!
-Chat with other online players in-game!
-Try your luck at the Fishing Pond to see what you can get!
-Generate coins while you're sleeping, plant trees and harvest them once you wake up!
-Sell your fishes, fruits and all the extra items you have to get even MORE coins!
-More than 1000 collectible items for you to get!
-In-game events and parties!

And much more!

What are you waiting for? Join the fun now!

Check the game news at @petpalsgame

## Key features

- Create and customize virtual pets
- Multiplayer minigames with global friends
- Decorate homes and visit friends
- Chat with online players
- Collect over 1000 items
- In-game events and parties

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| 10 Treats | $0.99 | one-time |
| 25 Treats | $1.99 | one-time |
| 60 Treats | $4.99 | one-time |
| 150 Treats | $10.99 | one-time |
| 400 Treats | $24.99 | one-time |
| 1000 Treats | $54.99 | one-time |
| 2500 Treats | $99.99 | one-time |
| Small Tickets Pack | $5.99 | one-time |
| Medium Tickets Pack | $15.99 | one-time |
| Big Tickets Pack | $25.99 | one-time |


## What do users think of Pet Pals City?

Overall sentiment: negative

**Pros**

- 🎮 Nostalgic gameplay reminiscent of Pet Society
- 🎨 Fun pet and home customization features
- 👥 Social multiplayer elements and trading
- 💕 Engaging decoration and dress-up mechanics
- 😊 Good distraction and stress relief

**Cons**

- 🐛 Persistent character customization bugs
- 🐛 Frequent game crashes and freezing
- 💰 Extremely expensive items and pay-to-play mechanics
- 🚫 Poor customer service and developer responsiveness
- 🐛 Missing purchased items and incomplete bundles
- ⚠️ Not safe for children due to bugs and scam-like behavior
- 😞 Outdated and unplayable with each update
- 🐛 Loading issues and white screen problems
- 📉 Repetitive gameplay becomes boring quickly
- 🐛 Items disappearing from inventory randomly

**Commonly reported bugs**

- Character customization reverts to default after account creation
- Pet head and facial features fail to load or render
- Game stuck on white loading screen
- Login authentication failures and freezing
- Clothing items cannot be equipped or stick to walls
- Accessories render incorrectly when equipped
- Items disappearing from inventory and rooms
- Game crashes when opening app or during gameplay
- Profile not loading for Apple ID users
- Friend invite system disabled for Apple ID accounts
- Items from purchased bundles missing or not received
- Food and items falling off shelves on login
- Game not compatible with older iPhone models
- iPad white screen issue preventing gameplay
- Constant logout requiring repeated re-authentication
- Daily tasks not achievable or completable
- Character appearance changing unexpectedly mid-game
- Fish collection disappears after selling fish

**Most requested features**

- Fix pet customization to persist after account creation
- Add more kitchen and bathroom decoration options
- Implement search bar in shops for easier browsing
- Allow items to stay on shelves without falling
- Enable ability to remove items from globe decorations
- Add more seasonal DIY doors (Easter, St. Patrick's Day)
- Implement automatic fishing feature
- Add messaging system between pet pals
- Real-time interaction when visiting other players' homes
- More frequent arcade updates (currently stagnant)
- Convert blue coins into smaller denomination bags
- Add Nintendo Switch version
- Restore fish collection visibility after selling
- Include pets sleeping on beds and plant watering mechanics

## Recent user reviews (10 of 75)

All indexed reviews: https://appshunter.io/ios/app/pet-pals-city/id1493291108/reviews.md

### 3/5 — The furniture I purchased is missing

*2026-06-09*

I spent three recharge coins to buy a front door furniture item, but it never showed up in my inventory after purchase. The coins were deducted from my account though. I don’t know how to contact customer service to file a complaint, so I hope you can fix this bug

### 1/5 — SCAM DONT DOWNLOAD DONT LET KIDS PLAY

*2026-06-01*

So boring with nothing much to do, many glitches, you pay for treats then the game glitches and you lose them or you lose the items you bought with those treats. They update the game to add more items to buy but won’t fix glitches. They don’t answer for customer service but claim they would on social media. On their social medias they openly admit to there being a disappearing items in room glitch but their “solution” to that is to make the user restart the entire room. Even then there are items I still haven’t gotten back and they won’t respond to messages to fix this. They 100% use this game as a money grab and do not care about the player base. Can’t believe I wasted money on this game.

### 2/5 — Glitch

*2026-01-10, version 4.21*

I’ve tried to join but each time I create and design my character and make an account, the character goes back to its default customisation once the game starts. Can’t comment about the game since I haven’t played yet.

### 1/5 — Full of missing items/bugs

*2025-09-14*

The game is always missing items that are advertised and players can get by paying with real money. It’s extremely infuriating spending  your money and energy on a set, only to then not receive it compete. The game is also filled with bugs which makes it hard to enjoy. Some clothing items can’t be worn, accessories looking wonky when equipped, items suddenly disappearing, game crashing and closing, etc. The Devs have been made aware of all of these problems and refuse to do anything about it. Players either get ignored or are made empty promises.

### 1/5 — Stars for nostalgia only.

*2025-09-01*

At first when I found this game I was very excited since it was visibly reminiscent of Pet Society. However, as a game itself it’s not good. It’s filled with bugs that the developers continuously neglect to fix or update. The newest 3D map update is seemingly one of the worst and finally compelled me to write a review. The developers have no regard whatsoever for what the players want. They continuously ignore what the player base themselves prefer and ask for. The only reason I’m rating 2 stars is because it reminds me of Pet Society. Other than that, the game is becoming more and more unplayable with every update, if there ever are even updates. Arcade is supposed to change every 2-3 months and yet it’s been nearly 8 and still the same. Not to mention countless items from bundles are missing, endless glitches and bugs are encountered in every aspect, and now the gameplay is inviting players to become more and more hostile towards each other. Devs don’t care and sometimes even promote this behavior. Do better.

### 1/5 — SCAM DONT DOWNLOAD DONT LET KIDS PLAY

*2025-04-01*

So many glitches, you pay for treats then the game glitches and you lose them or you lose the items you bought with those treats. They update the game to add more items to buy but won’t fix glitches. They don’t answer for customer service but claim they would on social media. On their social medias they openly admit to there being a disappearing items in room glitch but their “solution” to that is to make the user restart the entire room. Even then there are items I still haven’t gotten back and they won’t respond to messages to fix this. They 100% use this game as a money grab and do not care about the player base. Can’t believe I wasted money on this game.

### 1/5 — Terrible

*2025-03-29, version 3*

Too many bugs lack of service not safe for children

### 4/5 — Remove Items In Globes!!

*2025-03-23*

Im still kind of new to the game and accidentally put my monster bunny mount in the globe of the chopsticks mount while redocorating!!! Apparently we cant remove the items in the globes 😭😭😭 and the mounts are already hard to get!! If i knew we could put items in the globe of the mount, I would’ve put a prettier one like a flower or something 😭😭😭😭😭

### 5/5 — Bring more items into the game

*2025-03-11*

Being new to the game, it is really hard to get items to decorate rooms. Without the arcade already being hard enough to earn tickets, there’s No Easter or st Patrick’s diy doors to buy items but yet we have like 4-5 Halloween doors. I don’t have a lot of items and the cute ones cost that people do have that aren’t n stores cost 1000 bc from people, that is just crazy. To spend over $100 on a game for a item it’s too much… i love the idea of the game but this is getting to be hard to be free to play and enjoy the game without new item updates & take aways.

### 2/5 — Bring back the OG

*2025-02-24, version 3*

Who remembers playing this on Facebook??? I do. So much nostalgia but definitely not the same. Bring back the old one

## Frequently asked questions about Pet Pals City

### What is Pet Pals City?

Pet Pals City is a multiplayer virtual pet game where you can create and customize your own pet. It offers a variety of features including social interaction with players worldwide, minigames, home decoration, and item collection.

### What are the main features of Pet Pals City?

Key features include creating and customizing pets, playing multiplayer minigames with friends from around the globe, decorating your home, chatting with other players, collecting over 1000 items, and participating in in-game events and parties.

### Is Pet Pals City free to play?

Yes, the game is free to download and play. It does offer in-app purchases, allowing players to acquire additional items or currency.

### Who is Pet Pals City for?

This game is designed for players who enjoy virtual pet simulations, social gaming experiences, and collecting various in-game items. It's suitable for those looking to connect with others and express creativity through pet and home customization.

### How can I earn coins in Pet Pals City?

You can earn coins in several ways, including generating them while you sleep, planting and harvesting trees, and selling collected items like fish and fruits. These coins can be used for further customization and progression within the game.

## Version history (last 5 releases)

### 4.22 — 2026-08-12

What’s New:
• Play instantly with a Guest Account
• Improved session management
• Link your account with Google, Facebook, or Apple
• General stability improvements

### 4.21 — 2026-01-07

-New party menu
-Bug fixes

### 4.2 — 2025-09-12

-Fix crash and artifacts in 3D street

### 4.1 — 2025-09-01

Added more optimizations and quality settings

### 4 — 2025-08-15

What's new:

• Explore the brand new 3D Street, a lively place to walk around and meet other players.  
• Chat in real time while you hang out and enjoy the atmosphere.  
• Find hidden surprises and interactive spots as you explore.  
• Enjoy updated visuals and a fresh, more immersive environment.

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## More apps by PlayPals Studio LLC

- [OutMatch : Football Legends](https://appshunter.io/ios/app/outmatch-football-legends/id6758741002)
- [Wild Wars: Mad Ones Unleashed](https://appshunter.io/ios/app/wild-wars-mad-ones-unleashed/id6774285916)

All apps by PlayPals Studio LLC: https://appshunter.io/developer/1493291107

## Related topics

[pet pals](https://appshunter.io/ios/topics/pet-pals) · [pet pals city](https://appshunter.io/ios/topics/pet-pals-city) · [pet society](https://appshunter.io/ios/topics/pet-society) · [happy pet story](https://appshunter.io/ios/topics/happy-pet-story) · [virtual pet pocket plant games](https://appshunter.io/ios/topics/virtual-pet-pocket-plant-games) · [pet city](https://appshunter.io/ios/topics/pet-city) · [pet city 2](https://appshunter.io/ios/topics/pet-city-2)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*