# Pet Paradise — For pet care and NewDay vet

> Mobile app for booking pet services and managing pet care accounts. (iPhone/iPad app by American Pet Resorts, LLC.)

- Source: https://appshunter.io/ios/app/pet-paradise/id1606448118 (this page in markdown: same URL + `.md`)
- Developer: [American Pet Resorts, LLC](https://appshunter.io/developer/1606448120)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 3.70/5 from 61 App Store ratings · 27 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 130 MB
- Languages: American English
- Released: 2022-03-29
- Data updated: 2026-07-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pet-paradise/id1606448118/reviews.md

## What is Pet Paradise?

Book any of our top-of-the-line pet services via the Pet Paradise app! Whether that's a vet appointment with NewDay, a dog training session, or a reservation for boarding, day camp, or grooming, the Pet Paradise mobile app has you covered. Other features include access to our live cameras, managing your Furever Loyal account, and rebooking previous reservations. More new features are always in the works!

Privacy Policy: https://www.petparadise.com/privacy-policy.htm
End User License Agreement: petparadise.com/mobile-eula.htm

## Key features

- Book vet appointments
- Schedule dog training
- Reserve boarding and day camp
- Book grooming services
- Access live pet cameras
- Manage Furever Loyal account
- Rebook past reservations

## Recent user reviews (10 of 27)

All indexed reviews: https://appshunter.io/ios/app/pet-paradise/id1606448118/reviews.md

### 2/5 — Reservations Aren’t Showing Up

*2025-07-28*

The app is great when it’s working properly! It seems every couple of months it starts glitching and doesn’t show any of my reservations. It’ll say that I “don’t currently have any reservations” even though I know I have several upcoming reservations that I have email confirmations for. When I’ve called the main number to report the issue, I was told to try uninstalling and reinstalling the app and to try using Google Chrome in our home computer to see if reservations would show. Neither worked and it still told me I didn’t have any reservations. The last time this happened a couple of months ago, it took several WEEKS for it to be fixed. I don’t understand why this continues to be an issue and why it takes WEEKS to fix when it does. Please find a permanent fix for this issue as it’s super frustrating having to call our local Pet Paradise to make sure all of my reservations are there each time it happens.

### 5/5 — Good app

*2025-05-24*

Pertaining to the app, it has improved greatly and is very good. That being said there are a couple of improvements I’d like to see. First, the developer should adjust the viewing of the cameras so the full camera angle shows up on the app. If you look at the cameras on the website with a tablet or computer, you can see more yard or pool than what the app shows. Next, if they can figure out a way for the phone reservations to show up in your app portal that would be great. Pet Paradise is pretty awesome and the people there are very busy taking care of the pets, for someone to trash the business in a review for not answering the phone is ridiculous .  Maybe they should take their pet to Camp BowWow where they can get out of the yard and get lost all the time.  PP has been nothing but good to us, I only wish there was another one closer to us on the Westbank.

### 2/5 — Horrible App and website

*2025-01-23*

Horrible app and website. I was a new customer with 2 dogs requiring grooming and occasional boarding. I had difficulty creating an account. I downloaded the app and then it got stuck just spinning when trying to maneuver through it. Unable to make an appointment it appeared all appointment times were filled even though I requested three months out. I couldn’t tell if you were busy or your calendar wasn’t working.  Unfortunately, you lost a customer due to the frustration of trying to book online. You don’t make it that easy.

### 1/5 — Never find appointment date

*2024-10-02*

Since they just opened up this place right down the street, I have tried making appointments and there are never any available and nobody answers the phone after you get to customer service.

### 4/5 — Needs an “Add to Calendar” button

*2024-08-11*

Great app that would be much better if they included Add to Calendar functionality in either the app itself or at least the confirmational emails. After ending a streak of ten reservations, I had to manually add each one into my calendar.

### 1/5 — Military Discount

*2024-07-16, version 3.5.4*

We have filled out the military 20% discount form multiple times and cannot get the discount to show up on our APP. The local Pet Paradise in New Mexico shows we have the military discount but it hasn’t updated to the APP.

### 1/5 — Awful app

*2024-05-30, version 3.5.2*

I have to reset my password every single time I login. Very frustrating.

### 1/5 — Doesn’t Work

*2024-01-23*

Every single time I try to login it says my password is wrong. I reset the password and it still says it’s wrong. Even on the website, I have to reset my password each time. Terrible!

### 2/5 — Crashes way too often

*2023-07-29*

This app crashes often - when I try to update a pet’s profile or when I am simply making a reservation, it just completely crashes and I lose all of the information that was entered. Not a good user experience.

### 5/5 — Super Handy

*2023-04-22*

Such a quick and easy way to get everything you need without the hassle of the website being laggy! I love watching the cameras and knowing my dog is in the best care!

**Developer response:** We are so happy to hear of your great experience with the app. Stay tuned, even more features are on the way!

## Frequently asked questions about Pet Paradise

### What can I do with this app?

This app allows you to book a wide range of pet services, including vet appointments with NewDay, dog training sessions, boarding, day camp, and grooming. You can also access live cameras to check on your pets and manage your Furever Loyal account.

### Is this app free to use?

Yes, the app is free to download and use. The description does not mention any costs associated with using the app itself, though individual services booked through the app will have their own pricing.

### What kind of pet services are available?

The app offers booking for vet appointments, dog training, boarding, day camp, and grooming services. It aims to cover a comprehensive set of pet care needs.

### Can I rebook services I've used before?

Yes, a key feature of the app is the ability to rebook previous reservations. This makes it convenient to schedule recurring appointments or services you frequently use.

### What is the Furever Loyal account?

The Furever Loyal account is a loyalty program that can be managed through the app. While details are not provided, it likely offers benefits or rewards for frequent users of the pet services.

## Version history (last 5 releases)

### 3.9.3 — 2026-07-27

- Bath Add-On Upsell — Book a bath service when confirming boarding, with eligibility checks and images.
- Additional Services Validation — Specialist and time slot now required for extra services.
- Grooming Capacity Control — Multi-pet grooming bookings now respect capacity limits.

### 3.9.2 — 2026-07-06

This release includes fixes for grooming bookings, vaccine uploads, login issues, and general stability improvements.

### 3.9.1 — 2026-05-11

Framework updates and bug fixes.

### 3.9.0 — 2026-02-27

Framework updates

### 3.8.0 — 2026-02-10

Improved vaccine status tracking and expiration visibility.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*