# Pet Shop Story™ — user reviews > 574 indexed App Store user reviews of Pet Shop Story™ by Storm8 Studios, rated 4.20/5 from 4,684 ratings. - Source: https://appshunter.io/ios/app/pet-shop-story/id481890182/reviews - App overview in markdown: https://appshunter.io/ios/app/pet-shop-story/id481890182.md - Rating breakdown: 5★ 2,918 · 4★ 734 · 3★ 399 · 2★ 217 · 1★ 416 ## What do users think of Pet Shop Story™? Overall sentiment: positive **Pros** - 🚀 Fun and addictive game - 🐶 Cute and diverse pets - 🤝 Social features like visiting friends' shops - 🎨 Ability to customize shop **Cons** - 💎 Gems are hard to obtain without paying - 🕰️ Long breeding and expansion times - 🐛 Disappearing/glitchy pets - 💰 Expensive in-app purchases **Commonly reported bugs** - Chihuahua and Jack Russell pets disappearing - Keyboard blocking 'Invite' button when adding neighbors - Pets getting sick too easily if not checked on frequently **Most requested features** - More ways to earn gems without paying - Reduce breeding and expansion times - Fix disappearing pet bug - Reduce prices of in-app purchases - Add more customization options for shop - Improve social features like easier neighbor adding ## Newest reviews (14 of 574) ### 2/5 — 🙌🏼🙌🏼 *2026-08-12, version 1.2.1* I remembered this game the other day from when I was little. Everything looks the same which I love. But the wait times are so bad. It’s hard to play and build when you have to wait 8-24 hours for the stuff ### 2/5 — Frozen animals *2026-08-07, version 1.2.1* I know this game hasn’t received a proper update in years, but the developers are still taking peoples money for in game currency and can’t be bothered to animate some animals? Especially ones that can only be purchased with Gems?? Meaning relatively money?? I played this game a lot as a little kid, and started playing again recently, but I’m not going to pay a dime for something that hasn’t been updated in almost a decade. ### 3/5 — Fun but I want more to do! *2026-07-23, version 1.2.1* I love this game, had it as a kid like 12 years ago and redownloaded it and it’s a great little game but there’s a lot of waiting involved, I wish there were more ways to make money and or keep playing on the game in some way! ### 4/5 — I love this game but… *2026-07-21, version 1.2.1* My chihuahuas keep disappearing lol ### 4/5 — It’s ok but also pretty fun *2026-07-08, version 1.2.1* I wish that there were extinct animals that be fun but overall it’s awesome ### 4/5 — Social /add neighbors issue *2026-07-02, version 1.2.1* Rnjoy the game but - There needs to be an update to change the keyboard in app, I had to go to setting to turn off predictive text every-time I want to add someone ### 4/5 — Recent bug *2026-06-10, version 1.2.1* Great game but I can’t add neighbors. I’ll try and type in the IDs but the done button won’t work. Neighbors are required for expansions so this is hindering me ### 4/5 — Have some defects, still love it *2026-05-11, version 1.2.1* This game is nostalgic, i played this game when I was much younger and I’m a lot farther in the game than I’ve ever been however the game need a few fixes such as; when I buy a second pet as a mate sometimes it will disappear and also keep the money spent. And when I’m scrolling through the breeding area sometimes I accidentally click on a pet I don’t want to breed so a cancel action or a conformation would be nice there. Other wise the game is fun. It a progress game and you progress very slowly I’ve been playing for around 4-5 months and I’m only level 40. The game is neat because they’re no ads. But that makes it to where things you need like diamonds cost real money which is unfortunate… some updates needed for this game overall still one of my favorite childhood games.. ### 2/5 — LIKE FARMVILLE BUT WAY WORSE WAY WORSE *2026-05-04, version 1.2.1* honestly the whole idea of this game is so cute, thats the only good side, ITS A HUGE CASH GRAB AND TIME WASTER AND NOT IN A GOOD WAY Farmville is better compared too this and that game is absolutely horrible, both games are cash grabs both games test your patience and both are BORING so so boring- you wait all day just for ONE PET too grow or give money or breed, basically you play for a few seconds then forget the game due too it wanting you too forget and ditch it ### 2/5 — it’s okay *2026-04-08, version 1.2.1* i honestly really like this game and it’s super cute BUTTTT the company is SO money hungry. the amount of gems u have to use to buy literally half of the items in game. mind you gems cost $2 for 9 and majority of the purchases require more than 9 gems. you also cannot earn any gems through tasks. the ONLY way to receive gems is by purchasing them. There’s also an issue with the breeding feature. When breeding ur animals there’s a possibility of the baby getting sick which then the only options are to “abandon ur baby or pay gems”. I think this feature is entirely unfair. I have breed the same cat over 5 times and STILL don’t have the baby because it gets sick EVERY time. that’s over $3,000 in game coins i have spent to breed ONE baby. if they would fix these features the game would honestly be a 4/5 stars but until then im disappointed. ### 3/5 — My favourite game, just sad that you can’t do certain things without paying huge chunks of money *2026-03-22, version 1.2.1* I’ve loved this game since I was young, I’m back playing it again but it’s unfortunate that it’s not now up to date with the times and put more ways to earn gems in without paying huge sums of money, a lot of the tasks are impossible without paying for gems and a lot of pets you can’t access without gems either which is sad, Second breeding beds are 149 gems each which would cost you £40 to acquire and that’s with the sale on, if not it’s £50 I pray that the game will have an update after all of these years as it is such an enjoyable game and I think people would stick it out and play so much more if they used ads to gain gems rather than just large sums of money ### 4/5 — Pet shop story *2026-03-22, version 1.2.1* I like your game ### 4/5 — Love this game but… *2026-03-14, version 1.2.1* I love this game and have played on and off for years but recently all of a sudden I reached level 29 in the 3 rd pet store I’ve had over the years and it just keeps glitching. Shifting me back and forth between level 28 and 29 for the past few days. Removing my coins and then adding them back again. And a few of my animals have disappeared from their pens and are put into storage. Please please fix this game!! It’s a favorite!! ### 5/5 — UPDATE ZOO2 !!! *2026-03-11, version 1.2.1* this is so nostalgic to me and the zoo game as well please UPDATEEE!!!! FOR NEWER PHONES ## Most critical reviews (10 lowest-rated) ### 1/5 — Gets boring *2026-08-08, version 1.2.1* The app does not give you wants to earn diamonds so you HAVE to spend money. If you cant afford it, it gets boring really quick. Fools you into thinking you will be able to earn them in the first month or so with a to do list but it only gives you a handful. ### 1/5 — Outdated and scam-like *2026-08-08, version 1.2.1* I only play this game for the nostalgia. Pets always get sick and you are left abandoning them constantly due to the game forcing you to pay for any gems. Would not recommend unless you’ve played it before. ### 1/5 — so annoyed *2026-07-31, version 1.2.1* i played this game as a child and recently redownloaded it. i was having fun and told my friends to download it too so we could be neighbors. the fact that many of the pets needed for tasks cost gems was irritating but i ended up spending around 20 US dollars on the game to get them. i recently got to the level where i unlocked the border collie which is a pet needed for many tasks in the game, and when i saw that it was 149 gems i was shocked. to complete the border collie family it would cost around 100 US dollars. that’s insane. and it’s impossible to get that many gems from tasks on the game. that pet is needed to unlock other pets on the game and i’m just so disappointed. unless the price changes my friends and i will no longer be playing the game because there’s really no point at all. i won’t be spending that much money for something that’s needed in the game. insane. do not recommend. spent hours playing and made so much progress just to end like this. ### 1/5 — Игра не работает *2026-03-23* Игра не грузит ### 1/5 — No actual goal *2026-03-14, version 1.2.1* Worst game I’ve ever played. ### 1/5 — Игра требует внимания 24/7 *2026-03-09* Слишком много времени требуется для нормального развития. Можно купить обычных животных за деньги, но это довольно ограниченное количество + каждый раз при скрещивании нужно проверять потомство, ведь через какое-то время они начинают болеть (буквально часа достаточно для этого). Не понимаю, почему до сих пор нет достойных аналогов ### 1/5 — Zero Support *2026-02-25, version 1.2.1* This used to be a five-star game. However, Storm8 completely neglects it. You will see players who were around in it’s hey day that have limited edition pets and decor you wish you could get to. Sadly, you cannot. For the simple reason Storm8 stopped providing Mega Sales for players to expand their collections. So disappointing. ### 1/5 — About pets *2026-01-07, version 1.2.1* They new to have duck on here And more wild animals like a dolphin and a golden doodle ### 1/5 — Basically have to pay to play *2025-12-31, version 1.2.1* I use to play this all the time as a kid. Redownloaded it a couple days ago and most of the pets and everything you need to do to progress costs gems. Only way to get gems now is to buy them. Absolutely ridiculous no point in keeping out getting the game unless you’re willing to spend a stupid amount of money just to play. ### 1/5 — About pets *2025-12-16, version 1.2.1* They new to have duck on here And more wild animals like a dolphin ## Most praised reviews (10 highest-rated) ### 5/5 — Best game ever *2026-08-13, version 1.2.1* Everything is so cool because you can get your own animals and it’s kind of hard to get gems so the person that made this has to make money to get the gems so not real money but the coins in the game that will help a lot of people ### 5/5 — 😒😒😒 RUNIED MY FAMILY!!!!! *2026-07-16, version 1.2.1* The game is good BUT it is for like 2 year olds I have had my phone for about a year now and I gave my phone to my sister to play on this app fell in love and I do not mean she just liked it I mean she loved. It lived it she only talks about it so I got a new app trying to make her forget about pet shop the second I gave her it went to see if pet shop was there she saw it was not crying and I do not mean a few tears I mean balling her eyes out she looked like this😭😭😭😭 and now she hates me so thank you pet shop for ruining sister bond 😒😒😒😒 BTW this is a real story now my parents think I am horrible because they told me to do what they wanted me to do so yea thank you SO much pet shop for running my entire family 😒😒😒 BTW I only rated this 5 stars so it will be at the top and sorry this is so long but PLEASE READ THIS BEFORE YOU GET THE APP!!!!!! ### 5/5 — Whyyyy it's so good *2026-06-07, version 1.2.1* I love this and it's the cutest game I ever seen it's so cuteeee ### 5/5 — please update this game!!! *2026-05-06, version 1.2.1* this game is SOOOO nostalgic for me!!!! but it would be SO FUN if youd update it- new pets/items, and maybe not as many challenges that require adding people because i fear a may be one of the few that still come back to this game😔 ### 5/5 — Petition For Another Update! *2026-05-05, version 1.2.1* This game is so addicting! I’ve been playing it on and off for years ever since I got my first ever iPod touch! Keep this game alive!🙌🏼 ### 5/5 — So fun & relaxing *2026-04-28, version 1.2.1* Fun for everyone in the family. Our chihuahuas were not working properly and it took our coins a couple of times for those. Still 5 stars though. Great game. ### 5/5 — og player *2026-04-22, version 1.2.1* this is probably my 6th account, but i wish the developers came back n continued making updates to somewhat “modernize” the game ### 5/5 — Best game *2026-04-07, version 1.2.1* Best game ### 5/5 — The game *2026-04-04, version 1.2.1* I LOVE this game it is so fun and I love animals ### 5/5 — Pet shop story *2026-03-24, version 1.2.1* Very good game and I love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*