# Pet Zero — user reviews

> 100 indexed App Store user reviews of Pet Zero by 泽明 任, rated 4.80/5 from 3,484 ratings.

- Source: https://appshunter.io/ios/app/pet-zero/id1507536028/reviews
- App overview in markdown: https://appshunter.io/ios/app/pet-zero/id1507536028.md
- Rating breakdown: 5★ 3,065 · 4★ 296 · 3★ 64 · 2★ 14 · 1★ 45

## What do users think of Pet Zero?

Overall sentiment: neutral

**Pros**

- 🚀 Reliable and consistent
- 🔒 Secure connection
- 👍 Easy to use app
- 👍 Convenient for pet owners
- 👍 Helpful for managing pet's diet

**Cons**

- 🐛 Connectivity issues
- 🐛 Notifications not working
- 🐛 Frequent sign-outs
- 🐛 Inconsistent feeding
- 🐛 Difficulty updating network information

**Commonly reported bugs**

- Feeding schedule not saving
- Login button not working
- Portion size issues for larger pets
- Feeding history not recorded during sign-outs

**Most requested features**

- Vacation mode to pause feeding
- Delay option for multiple feeders
- AM/PM time selection
- Siri Shortcuts integration
- Confirmation for manual feeding
- Separate notifications for low food
- Alexa integration

## Newest reviews (17 of 100)

### 3/5 — Needs work

*2026-03-22, version 1.1.5*

While the app is convenient for setting auto-feed, the errors for blocked feeding are ridiculous. It should simply apply canceling the feeding that was blocked. Instead, it keeps trying to dispense and never stops unless you manually move the food.
Please fix it!

### 1/5 — False Sense of Security

*2025-09-16, version 1.1.5*

The device says it will give you push notifications when the feeder is running low and then when it runs out of food. No matter how many times you update the app, this is apparently NEVER fixed. Our feeder is in the basement. Turns out my cat has been without food for a week! I thought our old cat wasn’t responding well to the new baby and was mad at me for leaving for a few days, turns out she has been starving! I’m sure there are better products on the market.

### 1/5 — idiotic design

*2025-05-14, version 1.1.4*

explain to me why the app needs to periodically log out a user & how that isn't a massive design flaw.

### 2/5 — No notifications

*2025-03-22, version 1.0.7*

Do not get notifications even though everything is correctly turned on. Also not sure if works while I am abroad?!

### 1/5 — Doesn’t work anymore

*2025-02-16, version 1.0.7*

Had this for months / almost a year now. This app suddenly kicked me off and is no longer letting me log into the app. I would have to make a new account through Apple or Gmail. I don’t even know how long my cat hasn’t been fed since this app stopped working. I am going to have to just throw the whole thing out. It’s not even connecting to wifi either.

### 2/5 — App crashes

*2024-09-28, version 1.0.7*

I need to submit feedback for a technical issue, and the app requires photo submission before I can even type a description.

The app crashes as soon as I select a photo.

### 4/5 — Vacation setting

*2024-09-26, version 1.0.7*

I’ve been using the app with the automated pet feeder and really appreciate the functionality, especially the ability to schedule specific feeding times and amounts for each day. However, I wanted to suggest a potential improvement: a Vacation Mode feature.

It would be incredibly helpful to have a feature where I can pre-schedule a temporary pause in feeding while I’m away. This way, I wouldn’t need to remember to turn off the schedule on the day my dog is already fed. It would allow for easier planning in advance when going on vacation or trips, eliminating one last thing to worry about.

Thank you for considering this suggestion! It would make the app even more user-friendly and convenient.

### 4/5 — Love it, buuutttt… I can’t stand the 24 time! Please just make it a.m. & p.m.

*2024-07-01, version 1.0.7*

Love it except the time status is in military time. No one uses that. Please change this.

### 4/5 — Great App, but needs delay option

*2024-05-01, version 1.0.7*

Hi, I love this product. I have four cats and one feeder for each cat. Two of my cats are pretty food crazy and even after attempting the train them for weeks, they still don’t go to the correct bowl, as I have some on specific diets for weight loss. What I typically have to do is feed them individually as fast as possible from the app so that they go to the correct bowls (the food crazy ones). Please add a delay option for feeding, up to 59 seconds. That would allow me to put a five second delay on the second feeder, a 10 second delay on the third feeder, and a 15 second delay on the fourth feeder. Would definitely be 5 stars then.

### 1/5 — Zero support, solid device

*2024-04-01, version 1.0.7*

Let me start by saying the feeder itself has been exceptionally reliable. I have owned it for a little over two years and I’ve never had an issue with the feeder. The problem is, which is all too common with Chinese products and Chinese apps, the developer never replies to software issues. the biggest problem is you will be signed out every 30 days from the app which means you will get zero notifications from the device, including low food notifications. Let me say that again, if you do not open this app at least once every 30 days, which there’s very little reason to do because the feeder is exceptionally reliable, you will be logged out and you will not receive notifications. I have submitted this repeatedly but the developer never replies. Every single feedback says “to be processed”. It’s a shame that the developer isn’t interested in feedback or issues like this, all they are interested in is shoving advertisements down your throat. I strongly advise you to find a product that does not use this vendor’s app. How this app has a 4.8 rating in the App Store is beyond me, unless the reviews are… well let’s just say there are plenty of other apps with high ratings that don’t deserve them. This falls into that category.

### 1/5 — Not enough feelings

*2024-02-10, version 1.0.7*

We feed our cat small portions throughout the day. Otherwise she throws up if she eats too much. 
This is a great idea but it is capped, it says, at 10 total feedings. But we can only get it to do 9. 
We have programmed feedings at 11am and 3 pm Monday though Thursday but it will only let is do one on Friday and it says it only supports 10 feedings. 
But it stopped at 9. 
Wet can’t even get a weekend feeding. 
Terrible limitation.

### 1/5 — Constantly signed you out which means no notifications

*2024-01-01*

A few months ago I would’ve given this 5 stars, now I would give it -5 stars if I could. The developers have decided that they are going to log users out without notification which means you get no notifications when there is a lack of food or any other problem with the pet feeder. Because the pet feeder is so reliable, it’s extremely rare that I get a notification so I don’t need to go into the app very frequently but there is no excuse for signing people out and not providing notifications when the food reserves are low. A pet could get seriously ill or die because of this negligence. furthermore, repeated attempts to contact the developer have failed to garner a single response. I strongly recommend you find a pet feeder that does not use this app.

### 1/5 — App routinely fails to notify

*2023-10-11, version 1.0.7*

App does not notify, I wish they had an option to send an email as well or a text message. My poor kitty was out if food and I didn’t realize if and the app failed to notify me.

### 1/5 — App randomly resets

*2023-09-11, version 1.0.7*

App randomly resets on me, and the company makes it impossible to search your username/account name for a re-log in. Not to mention that notifications ever came through in the first place on the app.

### 1/5 — App is garbage.

*2023-09-08, version 1.0.7*

My feeder connects to my phone but my app does not recognize it. I need to go away for a weekend. This started about 3 months ago with the most recent update. I have been feeding my cats manually for three months. Why did I spend a bunch of money on this product if it doesn’t do the one thing it’s designed to do.

### 1/5 — App not working

*2023-08-10, version 1.0.7*

Bought this feeder and downloaded the app but it is completely blank. There’s nothing to click on.

### 3/5 — Good app but needs fixing

*2023-07-15, version 1.0.7*

This app as a whole is good, however there are some slight adjustments it needs to make it better. 

Using an iPhone 14 Pro, when selecting feeding schedule, you can’t tap the arrow to go back to the first page of the schedule where you want to select the time. 

The arrow button doesn’t work on this device and forces you to close out of the app. I might be doing it wrong however if it does work, it is very difficult. 

The arrow is still pretty dodgy when viewing the camera and you can’t go back to the feeder selection. Instead you have to use the back gesture swiping from left to right. 

I recommend adding this feature for the schedule.

## Most critical reviews (10 lowest-rated)

### 1/5 — Перестало работать приложение

*2026-08-15, version 1.1.6*

Приложение вообще не работает, очень сильно лагает, корм не сыпет кормушка

### 1/5 — Не работает

*2026-08-15, version 1.1.6*

Приложение перестало нормально работать, а само устройство не удается подключить. Пишет, что проблема в сетевом подключении, хотя все работает отлично кроме кормушки. Хотелось бы исправить

### 1/5 — Garbage

*2026-08-12, version 1.1.6*

If you were ever looking for an app to starve your animals this is the one. The on and off sliders for scheduled portions are purely for show as your feeder can be connected to the wifi, app updated, etc. and they will decide for themselves if they want to be off or on however, spoiler alert, it very very rarely chooses to be on. The one star is for the manual feeding feature which does work. If you’re looking for an app that will reliably feed your animals on time, this isn’t it. You’ll be better off buying their feeder and putting in your own electronics so you can avoid using this app.

### 1/5 — Privacy by china kids included phone now has loads of issues since install

*2026-07-30, version 1.1.6*

Item works but phone now operating really bad iphone 17 pro max fully updated and has loads of issues loading anything and phone opening things it should not plus the privacy about children in the app is worrying and china stores everything it sees and hears on Chinese servers under Chinese privacy laws not what is in your country!

### 1/5 — Useless device

*2026-07-13, version 1.1.6*

Impossible to set to the home network

### 1/5 — SCAM!

*2026-06-09, version 1.1.6*

We bought two brand new feeders off of Amazon.  The app wants access to all your privacy and will not connect to StarLink.  Grok says they only can use 2.4ghz.  We have wasted 4 hours and tried iPhone and Droid.  The app will not allow use on an old phone with no subscription (suspicious).  Apple has not verified this app.  GET YOUR MONEY BACK ASAP.

### 1/5 — Causes missed feedings

*2026-06-03, version 1.1.6*

Feeding settings change/reset on their own and cause missed feedings. This has happened several times and we started monitoring our cat when we noticed unexpected weight loss.

### 1/5 — Can’t log in

*2026-04-03, version 1.1.5*

Haven’t been able to log in for weeks. After typing my username and password, the ‘login’ button remains unresponsive.

### 1/5 — I got logged and the login button isn’t working

*2025-11-08, version 1.1.5*

I need assistance in logging back in. It’s not letting me after I type my account name and password. How am I supposed to the product if I can’t log in. The login button is not registering when I click on it.

### 1/5 — Zero is the right name for this app

*2025-10-09, version 1.1.5*

Zero support. Feeder connection failed, so now the cat doesn’t eat. No peace of mind when I have to check it every day. Contacted company and got zero support about the battery not powering the unit. Still waiting for help or just a reply.

## Most praised reviews (10 highest-rated)

### 5/5 — Automatic pet feeder

*2025-09-22, version 1.1.5*

I’ve had this feeder for about 2 years. Still works, keeps food fresh and no complaints

### 5/5 — Feeder

*2025-01-06, version 1.0.7*

Love this app. Allows me to keep an eye on my pet when I am not home

### 5/5 — Holipet

*2024-08-21, version 1.0.7*

I think they went out of business.

### 5/5 — Lifesaver!

*2022-12-23, version 1.0.3*

Recently upgraded my car setup. Got an automatic pet feeder and an automatic litter box! Welcome to the year 3000 for me! Lol. I’ve got a 6 year old orange cat and when I go out of town, I always felt bad and set up a friend/neighbor to help out once a day. But now I can monitor my food levels with my new camera and if he needs food, I can use the app here to deliver more food. I am still working out how much to put out at what time (so it automatically dispenses for me), but this app has been wonderful! Best feeder ever and the app syncs with it flawlessly!

### 5/5 — Manual feed improvement

*2022-12-18, version 1.0.3*

Could we please get bigger buttons for the “Cancel” and “Confirm” on the manual feed page? I have three cats and three feeders and after I feed one cat, time is of the essence because they all run to the feeder with the food in the bowl. The “confirm” button/word is rather small and shoved to the bottom of the screen so it takes several pushes to get it just right. I would use the auto feed, but one of them is on a special food (uncertain for how long).

### 5/5 — Review

*2022-08-25, version 1.0.3*

Love this machine!  We feed a feral cat that runs wild in the neighborhood & this little gem has not failed us yet.  We had some problems setting it up but after that the pet feeder has done it’s job day in & day out.  Our feral cat Diva loves it too, even when we are gone for the day we don’t have to worry about Diva eating.

### 5/5 — Mía y Lucero

*2022-08-24, version 1.0.3*

Muchas gracias es un éxito para mis bebés 🐾🐾

### 5/5 — Reliable Peace of Mind

*2022-07-26, version 1.0.1*

The app does what it promises; to reliably feed my furry captive pals. The new update that continually warn you if the hopper is low is great. Now if only they could warn you if ants have gotten into the food; A risk when you leave for a week at a time.

### 5/5 — This is amazing

*2022-07-16, version 1.0.1*

Fj😍😍😍😍😍😍😍😍😍😍

### 5/5 — Best pet feeder for guilt ridden parent leaving their fur babies!

*2022-07-08, version 1.0.1*

In all honesty we had a high maintenance cat that we loved and adored but that meant having to have someone at the house twice a day, if not more while we were away for medicine and wet food feedings. 
We don’t have our hm girl anymore which is beyond heartbreaking but we still have our Scoots and she loves a dry feeding so with the wi-fi pet feeder, it has allowed us to travel a bit more without the guilt. We set up our Arlo cameras to watch her and set up multiple feedings and sometimes manual feedings. We love it and hope you do too!!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
