# PetBacker: Dog Cat Pet Sitting — Boarding & walking by sitter > Platform connecting pet owners with sitters, walkers, and groomers. (iPhone/iPad app by PETBACKER PTE. LTD..) - Source: https://appshunter.io/ios/app/petbacker-dog-cat-pet-sitting/id1168037472 (this page in markdown: same URL + `.md`) - Developer: [PETBACKER PTE. LTD.](https://appshunter.io/developer/1172744740) - Category: Social Networking, Lifestyle - Price: Free - Rating: 4.50/5 from 658 App Store ratings · 184 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 67 MB - Languages: American English - Released: 2016-10-25 - Data updated: 2026-08-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/petbacker-dog-cat-pet-sitting/id1168037472/reviews.md ## What is PetBacker? "Amazing, I got a loving sitter who could board my pet in moments after I made a request" - Charlene W PetBacker connects loving pet sitters, groomers, dog walkers with pet owners just like you. PetBacker is a platform that lets you hire trusted Pet Sitter, dog walkers and pet care providers securely. You can use Petbacker to get people to take care of your pet, or you can use Petbacker to help earn extra money with your love for pet. You can use pet backer to show the world about your pet too! If you have a pet before and are good in taking care of pets, Petbacker lets you get a pet sitting jobs without revealing personal contact information until you are hired. It's safe too with the Pet owners identities verified, weeding out shady characters. You can choose to get Pet owners to pay Petbacker in advance so that your hard work is guaranteed and we will release the payment within 7 days after your work. For Pet Owners ---- Find Pet Sitter, Dog walker, Groomers and Boarding--- • If you don’t know which pet sitter or home to look for, Petbacker will find the Pet sitter, dog walker and pet care providers with the right skills for you instantly. You can now get them at a click of a button, anywhere, any time, and the potential Pet Sitter will apply for your job instantly via chat. ---- Smart Search--- • Petbacker takes your "Request" and sends it as an opportunity to these Pet Sitter, Dog walker and pet care providers who meet your criteria and could possibly work on your request, and only Pet Sitter, dog walkers or pet care providers who are interested to work on your project will reply you, saving time from searching and filtering. ---Compare the Pet Sitter and Pet Service Providers--- • No longer search through pages of Pet Sitter and Pet Shop lists; you will get the best Pet Sitter or any Pet Care Provider offer the best quotes immediately from trusted Pet Sitter or Care Provider with our private chat system. Each application includes an estimated price, previous customer review and ratings, and profile. ---Hire the right Pet Sitter and other Pet Care Providers--- • You also can view ratings and reviews left by peers and get only the best, with talents and models verified with Facebook, Google+, Twitter, and Identification (passport, IC, social). When you're ready, hire the right Pet Sitter or Pet Care Providers at a price that's right for you. For Pet Sitter: ---We source the potential jobs for you--- • You are the BACKER of the Owner when owner going holiday or have other things to do. Get genuine jobs and leads anywhere you are. • With Petbacker OnDemand Platform, Pet owners nearby who need you can find you immediately with a single click, even if they don't know about you. Every potential leads will be matched and sent to you directly • With Petbacker Directory, Pet owners can find you easily by looking for the related job description you have done. Improve your web presence with Search Engine Optimizations, enabling you to be discoverable from searches made in search engines. • With Petbacker Browse Job, be proactive and take up requests which you think you can do as long as the Pet owner feel you can do it For Freelancers: --Make extra income-- • Put those skills to use and make money from your free time! Offer your services on a part time basis, no brick and mortar shop required, just work on PetBacker ! Provide help and get rewarded in return in anything from jobs related to Pet Boarding, Sitting, Walking or Feeding. For All Pet Lovers: --Borrow my doggy and make extra income -- • If you know why dogs wag or cats meow, able to paw shake, play fetch, use a dog whistle; join us and be rewarded with jobs related to pet boarding, pet minding, doggy daycare, pet sitting, wag walking or signup as our dog backer, dog buddy, doghero to work part time as trustedhousesitter, dog trainer, dog groomer or dog translator! ## Key features - Find pet sitters, dog walkers, groomers - Securely hire pet care providers - Earn money as a pet sitter - Verified pet owner identities - Advance payment guarantee - Compare service providers and quotes - View ratings and reviews ## What do users think of PetBacker? Overall sentiment: neutral **Pros** - ⭐ Great service - 🤗 Wonderful sitters - 👍 Easy to use - 🤩 Fantastic app - 🧠 Efficient way to find pet sitters - 💰 Reasonable pricing **Cons** - 🐛 Buggy app - 🤔 Confusing interface - 💸 High commission fees - 🕰️ Slow payment processing - 🔒 Restricted communication with clients - 🚫 Accounts suspended for minor issues **Commonly reported bugs** - App crashes frequently - Location and chat features not working - Inability to upload photos - Outdated listings still being shown - Glitches in booking and payment flow **Most requested features** - Improve app navigation and UI - Allow direct communication with clients - Faster payout options - More transparency in fees and policies - Better vetting process for sitters ## Recent user reviews (10 of 184) All indexed reviews: https://appshunter.io/ios/app/petbacker-dog-cat-pet-sitting/id1168037472/reviews.md ### 3/5 — Good service; frustrating app *2026-06-07* I really like the core service and I’ve had great experiences with multiple sitters. But the app itself and process can be painful - it was really challenging just to be able to log in ; and even the process of paying petbackers id confusing and annoying - even when the item is “completed”, the petbscker doesn’t get paid until a review is submitted, which is both hard to know and frankly inappropriate. So I’ll keep using the app because of the service; but the app and process are definitely confusing and often hard to navigate. **Developer response:** Thank you so much for your loyal support and for sharing such detailed feedback with us! We are absolutely glad to hear that you have had great experiences with multiple sitters in our community—connecting pet parents with wonderful care is exactly why we do what we do. To help clarify, the review is only essential for us to know about the service you received from the sitter and to help them build their profile. We want to make sure your future bookings are as smooth as possible! For any assistance with your account, login issues, or payments, please feel free to reach out to our dedicated support team at http://www.petbacker.com/t/s so we can assist you personally. Thank you again for helping us improve, and we look forward to continuing to serve you and your pets! 🐾✨ ### 5/5 — Good app. *2026-06-03, version 1.9.68* I was pleased by the number of choices I had in my area. The information the sitters supplied helped me to form a short list and then my final choice. That they provided photos of their facilities were very helpful. The varied price ranges listed were good as well. The reviews were esential in my final choice, and was also helped by a multiple of facts this app provided me. Highly recommend it. My only dislike is the daily emails on things I had no interests in, not from my sitter. ### 1/5 — Don’t Recommend *2026-05-23* I’ve been looking for work on Petbacker. I completed all the qualifications weeks ago. I’ve been Housesitting and dog sitting for other companies in the past and this app only gets a few leads once every couple of weeks and the actual requests don’t seem to be professional or legitimate. They want you to call them on their personal phone and it seems to be a fake number and don’t follow up through the app. I’ve received no confident inquiries and it seems to be a waste of time and energy. **Developer response:** We are truly sorry to hear that your experience on the platform has been so frustrating and discouraging so far. Regarding the users asking to move communication offline, we want to reassure you that to uphold safety and security, we strongly discourage sharing personal information before the booking confirmation. We implement these automated filters specifically to protect dedicated sitters like you, as welcoming a stranger into your home or going to theirs carries inherent risks, and keeping interactions within the app ensures you are covered by our platform protections. The profiles attempting to bypass this system are often flagged and removed by our Trust and Safety team to keep the marketplace secure. We truly value your background and experience as a house and dog sitter, and we want to help you get the genuine, high-quality inquiries you deserve. For further assistance with your account, or to report any suspicious profiles so we can take immediate action, please reach out to our support team at http://www.petbacker.com/t/s. We appreciate your patience and hope we can turn this experience around for you. 🐾✨ ### 5/5 — Reliable, Easy, and Full of Amazing Sitters *2026-04-26* PetBacker has been an absolute lifesaver while traveling! The app is incredibly easy to use, intuitive, and made finding a trustworthy pet sitter in a new city completely stress-free. We were able to connect with an amazing sitter quickly, and the entire process—from browsing profiles to booking and communication—was seamless. The messaging feature made it easy to stay in touch and receive updates, photos, and videos, which gave us so much peace of mind while we were away from our dogs. What really stands out is the quality of caregivers on the platform. You can tell there’s a strong community of people who genuinely love animals and take their responsibility seriously. If you’re traveling or just need reliable pet care, PetBacker is a fantastic app. We will absolutely be using it ag **Developer response:** Thank you so much for this absolutely wonderful review! We are glad to hear that PetBacker has been a total lifesaver for you while traveling. Your kind words about the quality and dedication of our caregiving community mean the world to us. We take great pride in hosting sitters who genuinely love animals and treat your fur babies like their own family. Thank you for your high recommendation and for trusting us with your dogs during your travels. We look forward to being there for you on your next trip! Safe travels, and see you again soon! 🐾❤️✨ ### 5/5 — Skeptical…Turned out to be Perfect!! *2026-03-16, version 1.9.65* I haven’t used an agency to book a sitter for my senior dog. I always knew somebody that knew somebody. But I have to say PetBacker was really easy to set up. And I found someone immediately after setting up my profile. Will definitely continue tk use them! ### 5/5 — Amazing *2026-02-20, version 1.9.64* Trustworthy app ### 1/5 — Significant Pricing Disconnect and "Expat Tax" Issues *2026-02-02* Buyers be warned! The app is predatory towards both client markets and providers (read reviews and a ton of hidden fees for providers which drive up costs to consumers). The app itself functions okay, but the marketplace logic is completely broken, especially for users in developing countries. I found the quote system to be a race to the top for the most unrealistic pricing. I was receiving bids for $80+ US per day on what should cost around $20-$40 (and that’s for four animals) for basic pet sitting in the Philippines. The rates are logically inverted when you consider the sitter’s role includes private upscale accommodation, high-speed internet, and full amenities for a job that outside of a couple potty breaks and a couple feedings basically consists of chilling out, eating your food, watching your TV, and doomscrolling short-video on your high-speed internet which is often hard to come by here in the Philippines. It feels like the app's algorithm or 'suggested rates' along with their taxes and fees encourage sitters to charge Western-tier prices (or higher) for services that attempt to re-configure the local economy, leading to a lot of time wasted declining 'lofty' proposals that don't reflect the local economy at all. I eventually found several highly qualified, experienced professionals outside the app for 1/4 of the cost. If you're an expat or moving to the region, be prepared to do a lot of vetting to avoid getting fleeced. The app needs better localized pricing guardrails or more transparent market data for both owners and sitters. The only use it might serve is if you’re in a pinch and need to hire someone same day. Other than that, steer clear. **Developer response:** We appreciate your detailed feedback regarding the marketplace dynamics in the Philippines. We truly value these insights as they help us improve our platform for different regions. At PetBacker, we operate as an open marketplace where sitters are free to set their own rates based on what they feel their time and expertise are worth. The fees included in our platform are designed to cover the PetBacker Protection Program, 24/7 customer support, and the secure payment handling that protects both the owner and the sitter. Please reach out to our support team at http://www.petbacker.com/t/s, and we’ll guide you through how it works. We hear your concerns about localized pricing and are sharing your feedback with our team to help improve our "suggested rates" and matching logic for specific markets. We aim to provide a fair and transparent experience for both pet owners and sitters. We are always here with you on your journey and thank you for helping us grow! 🐾✨ ### 5/5 — Pet Taxi *2026-01-30, version 1.9.64* The app is very user-friendly and made finding reliable help incredibly easy. Through it, I was able to connect with Alex, who provided exceptional service for collecting my cats from airport cargo. I'm very grateful for this platform that connects pet owners with trustworthy helpers. ### 1/5 — No funciona la app *2025-10-29, version 1.9.63* El chat es malo y la app no me está funcionando en este momento, justo cuando un cliente me iba a reservar. La pantalla sale toda blanca ### 1/5 — Not user friendly *2025-10-28, version 1.9.63* It does not allow to do meet and greet before bookings! Very week costumer service and there is no emergency service available as you need to send them an email each time you want to contact them! The fact that the jobs are being posted and anyone can accept it is ridiculous! Why clients can not reach the sitter directly and book or rebook with them?? Too many issues Oct 2025: this app is getting less user friendly as before!! The sitter won’t get paid unless the pet parent leaves a review!! ## Frequently asked questions about PetBacker ### What does PetBacker do? PetBacker is a platform that connects pet owners with trusted pet sitters, dog walkers, and groomers. It allows pet owners to find reliable care for their pets and enables individuals to earn money by offering their pet care services. ### How does PetBacker ensure the safety of pets and sitters? The platform verifies pet owner identities to weed out potential risks. Pet sitters can also benefit from advance payment guarantees, ensuring their hard work is compensated. Profiles include ratings and reviews from previous clients. ### How much does PetBacker cost? Based on the provided information, the app is free to use. There are no mentions of subscription fees or upfront costs for either pet owners or service providers to join the platform. ### Can I compare different pet sitters before hiring? Yes, you can compare pet sitters and other pet service providers. Each application you receive will include an estimated price, previous customer reviews and ratings, and the provider's profile, allowing you to make an informed decision. ### How do I find a pet sitter for my pet? For pet owners, you can submit a 'Request' which is then sent as an opportunity to pet sitters, dog walkers, and care providers who meet your criteria. Only interested providers will reply, allowing you to compare offers and hire the best fit. ## Version history (last 5 releases) ### 1.9.70 — 2026-07-30 What's New: • We squashed some bugs for you. ### 1.9.69 — 2026-06-29 What's New: • Banners and local content now follow your real location and refresh every time you open the app. • Apple Sign In is smoother — sign in without being sent to a Confirm-Email screen, with your Apple details cleared automatically on account deletion. • Address search is smarter with Google Maps, including better support for Chinese-character and cross-border addresses. • Fixed an issue where the notification-permission prompt could close by itself before you could tap Allow. • Fixed "Invalid Date" appearing on the Job Updates timeline. • General stability and performance improvements. ### 1.9.68 — 2026-05-02 Fixed bug in Job Update in chat ### 1.9.67 — 2026-04-28 Fix review bug ### 1.9.66 — 2026-04-24 PDF Downloads: Save account history as PDF. Date Filters: New date range selector added. Auto-Save: Listings now save as drafts. Chat Fixed: Messages now send reliably. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*