# PetCam: Pet & Dog Camera — user reviews > 92 indexed App Store user reviews of PetCam by Klug Home Solutions Tecnologia Ltda, rated 2.90/5 from 55 ratings. - Source: https://appshunter.io/ios/app/petcam-pet-and-dog-camera/id1405459270/reviews - App overview in markdown: https://appshunter.io/ios/app/petcam-pet-and-dog-camera/id1405459270.md - Rating breakdown: 5★ 24 · 4★ 1 · 3★ 2 · 2★ 2 · 1★ 26 ## Newest reviews (11 of 92) ### 3/5 — Pet cam not linking devices *2023-10-11, version 3.0.658* So I set up two devices, offering a same network and then tried one running off of cellular. Now I’m an hour and we haven’t seen miss you as I’m having a they’re not connecting to each other buff up open up there to the nearest update latest version. still no no video of you coming through on on the receiving side and which device I’m using is not getting the video from the receiving from sending unit. It looks like a great app simple easy use and set up is not difficult at all. I would give it a rating but unfortunately it did not work correctly for me. I can’t read it because my writing would be biased at this point in time because again the apples are you be great at everything seems to be in place for it to be a great app My Spectrum I couldn’t get to link my device together and I did some troubleshooting and ran a bug report. I couldn’t find any issues on my end that would cause it to not work correctly so it’s gonna be a software issue somewhere. Unfortunately I got Time play. I need a count working by tomorrow so if you wanna get fixed, feel free to hit me up with an email and let me know. ### 2/5 — Scam after trial period *2023-01-29* After the trial period - this all will give you only 5sec of view time, and when you upgrade to the paid plan - it still won’t work. It takes forever to connect, even in the trial period. And there is no reliable way to contact app developers to fix these issues. BAD purchase **Developer response:** We are always reachable via email. Our email address is on our website and at the AppStore: support@petcamapp.com After the trial there is limited functionality. We always respond our clients within a few hours and help with problems. ### 4/5 — Will your iPad shut off? *2022-03-20, version 3.0.270* Hi developers of this app will your device shut off when your on vacation? ### 5/5 — Well designed app *2021-09-09* My little cat has separation anxiety due to multiple surgeries when he was little. Now I can see whether he is doing ok or not. So this app has literally changed my life and for such a low price. Thank you! ### 5/5 — Simple to use *2021-09-09, version 2.1.294* I highly recommend this app to everyone that has animals and wants that security to always know your pets are ok. The landscape mode is crazily useful because i like to see my pets on a big frame ### 5/5 — Download it now! *2021-09-09* Really in love with this app. Enjoy a smooth caring pet experience with many unique features and a variety of easy-to-use features with just a few clicks. Good-job. ### 5/5 — Best of Its Kind *2021-09-09, version 2.1.294* Taking advantage of this apps functionality as much as possible, it will surprise you and make you pleasant. Good app. ### 5/5 — Nice *2021-09-09, version 2.1.294* It’s been such a huge relief to be able to check in on my rescue dog while I’m at work. She was so anxious and cried constantly when I left during her first couple days home, and this app is a great reassurance that our separation anxiety training is working now ### 5/5 — It hasn’t disappointed me even once. *2021-09-07* I’m pleased with the quality of this application. Oh my goodness, this app is amazing!! I am very impressed. it allows me to have some peace of mind while I leave my puppy crated!! ### 5/5 — Terrific service offered! *2021-09-07* Other interesting features of the include low battery notifications and the ability to multiple pets to monitor and multiple owners so that you share the burden of monitoring your pet with other members of your family ### 5/5 — I will recommend it to my friends. *2021-09-07, version 2.1.294* Friendly interface. This is one of the best apps for dog monitoring! it's easy to use, and it keeps track of all the noise made by my dog. Many thanls ## Most critical reviews (10 lowest-rated) ### 1/5 — Complètement inutile *2025-07-26, version 3.0.720* Le récepteur fonctionne proche de la station animale, et ensuite se deconnecte une fois éloigné… aucun moyen de se reconnecter à la station animale malgré de nombreux essais à distance. Aucune utilité donc. ### 1/5 — Didn’t work *2024-02-29, version 3.0.658* Used the demo - images were very slow to load, no sound. Bought the full version as I thought it might work better but it wasn’t. I have 1gigabit fibre broadband (no issues with broadband) but the images from the pet station to receiver were either frustratingly slow to load, frozen or no connection could be made at all. This was really frustrating while out and trying to monitor my pet. Asked for a refund but no response. ### 1/5 — Can’t get it to work *2024-02-17, version 3.0.658* Despite having a strong Wi-Fi signal I been trying for 2 days and can’t get the video feed to connect. Very disappointing. It would have been perfect if it worked as advertised. ### 1/5 — Useless *2023-06-01, version 3.0.640* Will not work if base station Mac’s display has gone to sleep. Will not wake display. The only way of using this is to keep the display on 24/7 which is terrible if you’re going away for a couple of days. UPDATE : I got a response from the developer saying this wasn’t true, which is garbage. I set up my system ( I am technically literate, thank you) so that the hard drive and networking remained active, but the app WILL NOT wake the display, meaning you have to keep the screen on constantly for this to work, which you only find out after trial and error. I wasn’t expecting a ‘high tech surveillance system’ but only for this to work reasonably as advertised, and it does not. Dropping this to one star for misleading developer comments. ### 1/5 — Pet Cam *2023-05-26, version 3.0.640* Purchased for 1 month and not working at all…wish I brought cameras with me…lesson learned. ### 1/5 — No help *2023-02-07, version 3.0.492* I can’t remember my username or password and they tell me they can’t help me. I can’t possibly be the only who can’t remember this info. I wonder how they keep customers? ### 1/5 — DO NOT BUY *2022-11-23* Do not buy this app. It does not work. I gave it 2 chances on 2 occasions. I went away for the weekend twice and the app worked 30% of the time. The rest of the time it was a spinning wheel and I could not see my video, even on strong WiFi signal. It does not do the one thing it is supposed to do and I had anxiety over not being able to see my cat and home while away. I have requested a refund and will never use it again. Update: see defensive response from company. I was denied a refund. Judging by the hundreds of other poor reviews I am not alone in my frustration. Test **Developer response:** Dear Client, first of all we regret that you had problems. But fact is, that you contacted the support 2 days after you had an issue with the app. So it was impossible for us to help you. This is not a high end surveillance system. You use your devices you have at home. You had in addition to that 7 days to test the app according to your needs without any restrictions and any subscription. This review is more than unfair. ### 1/5 — Didn’t work *2022-10-06, version 3.0.340* As soon I got to work the app didn’t work at all. It kept loading. ### 1/5 — Upgrade *2022-06-25, version 3.0.296* It keeps telling me I need to upgrade to see longer footage of my dog but every time I hit upgrade it won’t allow me to and takes it back to the main screen ### 1/5 — Terrible app *2021-08-28* I downloaded and paid for the one month and I was not able to use only for a few minutes while I was on the same network with both iPad and iPhone. Left and only able to see the loading circle and 2hrs passed by and never gave me a live image of my pet. Terrible experience so I requested a refund ## Most praised reviews (10 highest-rated) ### 5/5 — Très bonne application *2025-12-22, version 3.0.750* Application qui fonctionne parfaitement bien et qui nous permet de surveiller notre chien en notre absence. ### 5/5 — PetCam App is a great app for pet owners. *2023-05-15* I can easily view pictures and videos of my dogs from anywhere and interact with them via two-way talk. However, the app sometimes slows down and can't connect to my camera. **Developer response:** Hi, thanks for the nice review. We tried to make the app faster with the update which should be available soon. Hopefully you will be happy with the new version ### 5/5 — Perfect app *2023-05-12* I installed this app for my pet cat, but my pet cat doesn't like it and won't let me record its video. However, the two-way audio support is still useful when I need to call it back. **Developer response:** We are happy that the app helps you. The 2 way communication will be much better with the update which will be available soon. Please update the app on all your Apple devices, always. ### 5/5 — I am very satisfied with this application. *2023-05-12* I used this app to track my dog for a week while I was on a business trip. It works well and gives me enough information about my dog's activity. **Developer response:** We are happy that our app could help you. ### 5/5 — I cannot link to my camera using this app. *2023-05-12* I have tried many times but no success. Very disappointed with this app. **Developer response:** If you try to use a Wi-Fi camera it won’t work. The app works with iPhone, iPad and Mac with integrated camera or USB camera. ### 5/5 — I love this app! *2023-05-10* It's easy to use and I can watch my dog when I'm away from home. I also love the ability to record and play back my voice to ask them to eat or drink. Well worth a try! **Developer response:** Thank you for the nice review! The upcoming update will make the app faster and more reliable. Your nice review gives us energy to move on ### 5/5 — PetCam App is great app to monitor my pet. *2023-05-10* I can watch my dog from anywhere and anytime. I also love the two-way audio support, which allows me to talk to my pet when I'm away from home. **Developer response:** Thank you for the nice review! The upcoming update will make the app faster and more reliable. Your nice review gives us energy to move on ### 5/5 — Nice App *2023-04-21, version 3.0.542* Este aplicativo ajuda monitorar quando não estou em casa. O equipe do suporte também responde e ajuda. ### 5/5 — Best App *2023-03-09, version 3.0.506* With PetCam you can see what your pet is doing or even know who is entering your dog park. ### 5/5 — Petcam app is so convenient *2023-03-01, version 3.0.506* I use it to keep tabs on my animals while I'm at work or any time they need me! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*