# PetClub at Jollyes — user reviews > 50 indexed App Store user reviews of PetClub at Jollyes by Jollye, rated 3.75/5 from 109 ratings. - Source: https://appshunter.io/ios/app/petclub-at-jollyes/id6754904088/reviews - App overview in markdown: https://appshunter.io/ios/app/petclub-at-jollyes/id6754904088.md ## Newest reviews (18 of 50) ### 4/5 — Great app loyalty needs work *2026-08-21, version 1.3* The app is great it helps when your shopping and there’s a reward system however I filled my stamp card up spending £30-£60 each times and only got a £2 voucher that’s not unimpressive ### 3/5 — App *2026-08-17, version 1.3* The app is fairly easy to use and you can find out what stock is in the store. ### 5/5 — PetClub App *2026-08-02, version 1.3* The Jollyes PetClub app is so easy to use and it’s on my phone so I’ve always got it with me (no more searching through a pile of loyalty cards at the checkout!) I’m not the biggest of purchasers, but I’ve already enjoyed a discount on joining and another £2 bonus, so I couldn’t be happier 😊 ### 5/5 — Great app *2026-08-01, version 1.3* Glad I signed up to the Jolleyes app, got a £2 off voucher & a 10% discount voucher. I shop at Jolleyes as I always find the staff more knowledgeable than at other pet stores ### 5/5 — A great find *2026-08-01, version 1.3* Until recently we didn’t know there was a Jollyes in York. Now we have found it , it is our favourite pet store. All the staff are helpful and friendly and the prices are reasonable too. ### 5/5 — Best place to show *2026-08-01, version 1.3* I have started to shop at jollyes for all my pet supplies. Best place for all raw food, toys, treats and harnesses. Staff are amazing, they are all so helpful and friendly ### 5/5 — Great app *2026-08-01, version 1.3* Pleased that I can now scan digitally. £2 voucher after every 5 visits if £10 spent makes shopping at Jollyes more valuable. ### 5/5 — Great pet club card *2026-08-01, version 1.3* This is a good plus as it sends you offers from time to time and also every time you shop with your pet club card you receive a paw print, when you’ve collected 5 paw prints you receive a £2 voucher off your next shop. ### 5/5 — Best place for pet supplies *2026-07-31, version 1.3* Jollyes has a fantastic range of products, whether you’re stocking up on food, treats, or toys. The Pet Club points and exclusive member offers add great value to every shop. Clean store, great selection, and lovely staff. Wouldn't go anywhere else! ### 5/5 — Jollyes *2026-07-31, version 1.3* Good Products - Easy to use App - Great Offers ### 5/5 — Jolly App *2026-07-31, version 1.3* Does exactly what you’d expect with welcome offers, check in store realtime stock levels ### 5/5 — Great app *2026-07-31, version 1.3* Great app. Vouchers give some savings. ### 5/5 — Pet club *2026-07-31, version 1.3* Great app, easy to use, can check stock items and view your receipts which is good. ### 5/5 — Stock Check Function *2026-07-31, version 1.3* A very handy function, built into the app, is to save yourself driving to the store to find what you need isn’t I’m stock. Check before you leave and save yourself the journey. Tap on the bar code tab and enter what you’re looking for and find out which store has it in stock. ### 5/5 — Great app *2026-07-31, version 1.3* Great app for checking prices and offers, easy to order on line too. ### 5/5 — Stirling Store *2026-07-31, version 1.3* Staff are absolutely brilliant and so helpful and would not consider shopping anywhere else and the prices are great when using the app ### 5/5 — Great shop *2026-07-31, version 1.3* Enjoyed visiting this shop had lots of choice and very helpful staff ### 5/5 — Decent *2026-07-31, version 1.3* Unbeaten on price and a wide range of products ## Most critical reviews (10 lowest-rated) ### 1/5 — App is broken *2026-08-16, version 1.3* The app is completely broken. I tried to make an account twice, it send a verification code to my email and i put the code in correctly, it said invalid code and now when i try to sign in it just says something went wrong. I can log in to the app on safari, but cannot access the pet club card or add it to my wallet. Useless. ### 1/5 — Totally useless *2026-08-14, version 1.3* Downloaded the app in store as it was its first day. 7 hours later still trying to verify my account. Keep asking for a code and no email comes and I missed out on an in store discount ### 1/5 — Poor app *2026-07-05, version 1.3* I had the old app and it stopped working. No communication at all. I installed the new app and it won’t let me log in. Shocking service. ### 1/5 — Impossible to access *2026-05-25, version 1.3* I have never managed to get into this app. Really unsatisfying experience ### 1/5 — Don't work on old phones *2026-04-17, version 1.2 Screen updates* I use to have the old app & don't know why they changed it, they should of just kept it & updated it, anyway I have an iPhone 7 plus & this new app doesn't work on it, after downloading it, I tapped on it & it's frozen on the white screen that has the red jollyes petclub logo in the middle, I downloaded the app on my iPad mini & it works fine, I can't take my iPad to the jollyes store now can I whenever I go there ### 1/5 — Wont open *2026-04-12, version 1.2 Screen updates* Downloaded it twice . It wont open . ### 1/5 — Can’t register *2026-04-03, version 1.2 Screen updates* Unable to register on app after signing up in store. ### 1/5 — App not working *2026-03-22, version 1.2 Screen updates* Downloaded and registered on the new app and it does not work. Tried on both iPad and iPhone with same issues. Have to resort to using safari on the jolleys website. ### 1/5 — Rubbish *2026-03-03, version 1.2 Screen updates* Possibly the worst App in the world. Congratulations. You can’t actually do anything on it. Can’t view products. Can’t do click and collect. Total rubbish. Only got 1 star because I couldn’t do 0 star ### 2/5 — Some things work, some don’t *2026-06-27, version 1.3* The app is quite whimsical, with some features working and some not. For me, can’t place an order as that feature is not working. Store locator was difficult to use, and wouldn’t work, even if I used the stores name. Any phone numbers are for a call centre, which only operates Monday to Friday, so it’s not possible to contact the stores when they are open outside of those hours. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2026-08-29, version 1.3* Regular money off vouchers. App easy to use. ### 5/5 — Easy to use and receive discounts *2026-08-28, version 1.3* Great app to use to receive money off rewards when spending £10+. So easy to use and with our furbaby being an extra large bread with dietary needs, this helps bring the costs down. The store has a great selection of raw and frozen foods to choose from. The app allows you to order and arrange click and collect for those busy pet owners. ### 5/5 — Easy to use great for discounts *2026-08-27, version 1.3* Having 6 pets 2 dogs 2 cats and 2 geckos as you can imagine we’re in Jollyes a couple of times a week The app is great and easy to use. You can add your card to your apple wallet for easier use. We love the discounts too (who wouldn’t?) Great app easy to use would definitely recommend even if you visit Jollyes once a few months ### 5/5 — Excellent App *2026-08-25, version 1.3* Great to have frequent vouchers for instant money off. Really worth the download. ### 5/5 — Great store *2026-08-25, version 1.3* Well stocked store in Stoke on Trent. ### 5/5 — Great club *2026-08-22, version 1.3* Sends regular vouchers and gives me the chance to gain benefits from my loyalty by awarding stamps at every purchase that are converted then into vouchers. I like that they aren’t related to how much you spend. ### 5/5 — Great app *2026-08-22, version 1.3* App seems to work well so far. Easy to use and great to have offers added to it! ### 5/5 — Love the app *2026-08-11, version 1.3* Easy app to nativage makes purchases a lot easier and you get regular vouchers to spend ### 5/5 — Amazing *2026-08-04, version 1.3* Love this app!! ### 5/5 — So much choice *2026-08-02, version 1.3* Can’t believe the choice of pet food in Jollyes and the the prices are competitive also. I wouldn’t shop anywhere else for my cat Giggsy now --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-19.*