# Petco México

> Online pet product store with loyalty programs, grooming services, and nutrition advice. (iPhone/iPad app by Wallia, S.A. de C.V..)

- Source: https://appshunter.io/ios/app/petco-mexico/id1491212981 (this page in markdown: same URL + `.md`)
- Developer: [Wallia, S.A. de C.V.](https://appshunter.io/developer/1491212980)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.70/5 from 328 App Store ratings · 21 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.4 · 144 MB
- Languages: American English
- Released: 2019-12-16
- Data updated: 2026-08-18
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/petco-mexico/id1491212981/reviews.md

## What is Petco México?

Con Petco App tendrás a tu alcance una gran variedad de productos para tus mascotas y grandes beneficios.
• Obtén 10% de descuento en tu primera compra desde la app.
• Consulta tus cupones Club Petco con un solo clic, obtén un cupón de reembolso de $50 por cada $1,000 de compra. Ahorra hasta $200 por compra.
• Programa las recompras de tus productos preferidos con Petco Easy Buy.
• Agenda de forma fácil y sencilla citas para nuestro Grooming Salon y acumula puntos en nuestro programa de lealtad Petco Spa.
• Crea el perfil de todas tus mascotas.
• Envíos gratis en todas tus compras superiores a $599.
• Accede a nuestro Asesor nutricional para sugerencias personalizadas de alimento.
• Recibe notificaciones en tiempo real de nuestras promociones.

## Key features

- 10% off first app purchase
- Club Petco coupons and rewards
- Scheduled auto-replenishment
- Grooming salon appointment booking
- Pet profiles
- Free shipping over $599
- Nutritional advisor

## What do users think of Petco México?

Overall sentiment: negative

**Pros**

- 👍 Easy to schedule grooming appointments
- 👍 Useful for checking stock
- 👍 Convenient online appointment booking
- 👍 Practical for ordering food
- 👍 Good for using coupons
- 👍 Allows online purchases
- 👍 Easy to use
- 👍 Very useful and practical

**Cons**

- 🐛 App is a mess
- 🐛 Difficult to find things
- 🐛 Double charges
- 🐛 Money not returned
- 🐛 App is very slow
- 🐛 Phone heats up
- 🐛 Frequent errors
- 🐛 Cannot complete purchases
- 🐛 Horrible ordering system
- 🐛 App is non-functional
- 🐛 Difficult to buy
- 🐛 Cannot add items to cart
- 🐛 Stressful experience
- 🐛 App crashes frequently
- 🐛 App logs out unexpectedly

**Commonly reported bugs**

- App closes WhatsApp conversations quickly
- App does not register orders after payment
- App shows incorrect product images/descriptions
- App makes phone heat up excessively
- App shows errors preventing purchase completion
- App tracks purchases for marketing purposes
- App returns user to registration when entering pet info
- App fails to apply discount coupons
- App is confusing visually before adding to wishlist
- App does not allow adding items to cart
- App logs user out of account without reason

**Most requested features**

- Link appointments to phone calendar for reminders
- Display prices for selected grooming services
- Wishlist with 'add to cart' option for saving products

## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/petco-mexico/id1491212981/reviews.md

### 1/5 — Never admitted that their app and website was incorrect

*2026-02-20*

I was given the wrong cat food. After trying multiple times on WhatsApp to contact them, they kept closing the conversation. They took minutes to respond, but if I didn’t respond within two minutes, they would close the conversation. 

I finally got somebody on the phone . I sent a picture of proof of my order that the picture shows a different flavor. The description is cut off, so you don’t know what flavor it is. I was told repeatedly that the app and website was correct. Yeah, I should’ve looked at the wording instead of the picture. I told him. Then. The picture is wrong, and they should fix it. He constantly told me that nothing was wrong that I should’ve looked at the wording. I repeated asked him if the picture was correct, he wouldn’t answer me instead reply that the wording is correct. I told him to look at the screenshots I sent him, it’s wrong. He never admitted any wrong information. I had to go as far as to give an far fetched example, what is you are on a dating site and the person is completely different than the picture. Would that be an example of not being correct on the information? He laughed about that and said it was a good example, but said this wasn’t the same situation… why not admit it’s wrong? I don’t understand. I would have been fine if he just said “oh I see that, let’s fix it” but instead he said he would report what I said about the article being sold. I asked him, “well what exactly are you reporting?” Still wouldn’t admit it’s wrong he just said he is reporting what I said. He finally said he was reporting so no one else has the same confusion. I sweetly asked “what would they be confused about?”… still didn’t want to say the website was wrong. We were both pleasant and calm throughout the conversation, he also replied in a sweet voice. I just don’t understand why he kept saying it was my fault. It was just an odd interaction…. And now that I am going back into my purchase and comparing to the website, it looks like I ordered the correct one and they delivered the wrong I can. Now I have to contact them all over again

### 2/5 — Vayan a la tienda

*2024-11-29*

Es una basura esta app, todo es mas dificil de encontrar. ME COBRÓ un pedido, no me lo registró y llevo 3 días peleando mi pedido o pago.

### 1/5 — Doble Cargo

*2024-11-26*

Primera vez que compro aquí, me hicieron doble cargo, aún no me devuelven mi dinero, tengo que estar llame y llame y ahora tengo saldo negativo en la tarjeta. Es un problema la verdad de haber sabido mejor compraba en Amazon.

### 1/5 — Muy lenta

*2024-06-20*

La aplicación es muy lenta y hace que mi celular se caliente demasiado.

### 1/5 — Falla interdiario

*2024-05-05*

Sale error a cada rato y no te permite terminar las compras. Una pena.

### 1/5 — No sirve. Muy mal.

*2023-09-26*

Esta aplicación hace una cosa bien: rastrear sus compras para que Petco pueda vender su perfil con fines de marketing. No daré el nombre de mi mascota para que mi información sea más valiosa. El sistema de pedidos es horrible. Estoy esperando mi séptimo día para recibir mi pedido y vivo en una ciudad con tres tiendas. Es mejor usar Rappi o Uber para la entrega. Es más rápido y económico utilizar Amazon o Mercado Libre.

### 4/5 — Citas

*2023-09-09*

Que las citas se puedan ligar con el calendario del teléfono para que recuerde

### 5/5 — Love the app

*2023-02-24*

Makes it so easy to schedule the grooming appointments

### 5/5 — Petco Puerto Vallarta Fluvial

*2023-02-18*

We like this Petco store. We buy our sweet little Yorkie, Frida, her food. We often get her groomed here and they have this Petco App that I’m using right now which gives us discounts. And we get her traveling papers from the doctor here. And of course it’s convenient to Costco and La Comer.

### 5/5 — Me encanta la aplicacion!!

*2022-12-15, version 1.3.0*

Hace las cosas muy faciles..

## Frequently asked questions about Petco México

### What can I buy on the Petco México app?

The app offers a wide variety of products for your pets. You can find food, toys, accessories, and other essentials. It also allows you to schedule grooming appointments and access nutritional advice.

### Are there any discounts or rewards available?

Yes, you can get 10% off your first purchase made through the app. Additionally, the Club Petco program offers a $50 refund coupon for every $1,000 spent, allowing you to save up to $200 per purchase.

### How does Petco Easy Buy work?

Petco Easy Buy allows you to schedule automatic reorders of your favorite products. This ensures you never run out of essential items for your pets and simplifies the shopping process.

### What are the shipping costs?

You can enjoy free shipping on all your purchases when the total amount exceeds $599. This applies to orders placed through the app.

### Can I create profiles for my pets?

Yes, the app allows you to create profiles for all your pets. This feature helps in personalizing recommendations and managing their care information within the app.

## Version history (last 5 releases)

### 1.6.9 — 2026-08-17

Seguimos trabajando para que disfrutes de lo mejor para tu mascota.

• Nuevo: Marco de Grooming — descarga o comparte la foto de después de la visita de tu mascota
• Califica tu experiencia directamente desde el detalle de la cita
• Mejoramos la estabilidad de la aplicación
• Corrección de incidencias generales

### 1.6.8 — 2026-08-14

Seguimos trabajando para que disfrutes de lo mejor para tu mascota. 

• En esta versión mejoramos la estabilidad de la aplicación 
• Corrección de incidencias generales

### 1.6.7 — 2026-07-21

Seguimos trabajando para que disfrutes de lo mejor para tu mascota. 

• En esta versión mejoramos la estabilidad de la aplicación 
• Corrección de incidencias generales

### 1.6.5 — 2026-06-30

Seguimos trabajando para que disfrutes de lo mejor para tu mascota. 

• En esta versión mejoramos la estabilidad de la aplicación 
• Corrección de incidencias generales

### 1.6.4 — 2026-05-14

Seguimos trabajando para que disfrutes de lo mejor para tu mascota. 

• En esta versión mejoramos la estabilidad de la aplicación 
• Corrección de incidencias generales

## Apps similar to Petco México

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Chedraui - Tienda en línea](https://appshunter.io/ios/app/chedraui-tienda-en-linea/id1239945600) | 4.7 (1,752) | Free | Shopping |
| [Laika- La tienda de tu mascota](https://appshunter.io/ios/app/laika-la-tienda-de-tu-mascota/id1325285117) | 4.9 (1,201) | Free | Shopping |
| [Miniso México](https://appshunter.io/ios/app/miniso-mexico/id1546770058) | 4.7 (53) | Free | Shopping |
| [Enviaflores.com](https://appshunter.io/ios/app/enviaflorescom/id1047797947) | 4.9 (1,009) | Free | Shopping |
| [El Palacio de Hierro](https://appshunter.io/ios/app/el-palacio-de-hierro/id6449685817) | 4.9 (1,139) | Free | Shopping |
| [La Comer](https://appshunter.io/ios/app/la-comer/id1383866805) | 4.6 (3,371) | Free | Shopping |

## More apps by Wallia, S.A. de C.V.

- [BLN](https://appshunter.io/ios/app/bln/id1508197880)
- [Petco Chile](https://appshunter.io/ios/app/petco-chile/id1611253594)

All apps by Wallia, S.A. de C.V.: https://appshunter.io/developer/1491212980

## Related topics

[petco grooming](https://appshunter.io/ios/topics/petco-grooming) · [petco](https://appshunter.io/ios/topics/petco) · [penny paws](https://appshunter.io/ios/topics/penny-paws)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*