# PetCoach by Petco — Ask a Vet 24x7

> Veterinary advice and pet care information from verified experts. (iPhone/iPad app by PETCO ANIMAL SUPPLIES STORES, INC..)

- Source: https://appshunter.io/ios/app/petcoach-by-petco/id799167181 (this page in markdown: same URL + `.md`)
- Developer: [PETCO ANIMAL SUPPLIES STORES, INC.](https://appshunter.io/developer/1233252182)
- Category: Medical, Lifestyle
- Price: Free
- Rating: 4.58/5 from 220 App Store ratings · 97 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 78 MB
- Languages: English
- Released: 2014-01-23
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/petcoach-by-petco/id799167181/reviews.md

## What is PetCoach by Petco?

PetCoach is the leading source of trusted veterinary advice. Ask questions about your pet's health, nutrition, behavior, or any other topic, and obtain timely answers from verified veterinarians and other pet experts.

KEY FEATURES OF PETCOACH:

- Reliable: Obtain direct advice from certified US veterinarians, dog trainers, pet nutritionists and other experts.

- Convenient: Ask a vet anywhere, anytime.

- Immediate: We might already have your answer! Before submitting your question, try searching among our thousands of pet-related questions and answers.

- Clear all your doubts: Learn how to potty train your puppy, stop your cat's itching and scratching, obtain a second opinion about your dog's nutrition, discover how to prevent fleas and ticks...you name it!

- For every pet: Whether you own a Labrador Retriever, a Pug, an American Shorthair cat, a guinea pig or a pony, PetCoach experts can help you.

- Your trusted source of information: Additionally, PetCoach contains hundreds of vet-authored articles about pet health, behavior, nutrition and care. Learn why your dog eats grass, what your kitten’s meowing means, or which common foods are poisonous to your pet.

Have any questions or ideas on how to improve PetCoach? Let us know your feedback at info@petcoach.co.

PetCoach is a service that provides answers to everyday questions about your pet's wellness, but it is not a substitute for in-office exams or for regular veterinary care. Veterinarians on PetCoach do not provide diagnosis or prescribe medications. If you think your dog, cat or any other pet presents a serious medical condition or requires urgent care, please contact your local veterinary hospital immediately.

PetCoach is a Petco company.

## Key features

- Ask verified veterinarians and pet experts
- Search thousands of existing pet questions
- Access vet-authored pet care articles
- Advice on health, nutrition, and behavior
- Support for various pet types

## What do users think of PetCoach by Petco?

Overall sentiment: positive

**Pros**

- 🚀 Fast response times from veterinarians (often within minutes to hours)
- 💰 Affordable pricing with free and paid options available
- 👍 Easy-to-use interface for asking questions
- 📱 Convenient access to professional vet advice without office visits
- 🎯 Helpful for anxious pet owners and minor health concerns
- ✅ Knowledgeable and caring veterinarians providing detailed answers
- 🆓 Free 24-hour question option available
- 📸 Ability to include photos with questions for better diagnosis
- 🐾 Support for exotic and uncommon pet types
- 💡 Comprehensive database of previous Q&A for browsing

**Cons**

- 💸 Pricing has increased significantly over time
- 🐛 App frequently freezes and fails to load content
- 🔄 Cannot navigate backwards in page history, requires retyping searches
- 😕 Generic and vague responses from some veterinarians
- ⏱️ Inconsistent response times despite paid options
- 🔐 Difficulty accessing previously paid questions and answers
- 📝 UI issues with text input boxes hidden by keyboard on iPhone
- 🚫 Some links don't work properly
- ⚠️ Occasionally poor medical advice or overly alarmist responses
- 🔑 Auto-logout issue requiring repeated login

**Commonly reported bugs**

- App fails to load or gets stuck on loading screen
- Text input box covered by keyboard on iPhone, preventing visibility of typed text
- Inconsistent link functionality
- Auto-logout on app close requiring re-login each time
- Freezing when viewing question history or notifications
- Questions not sending or responses not being delivered despite payment
- Breed selection difficult or impossible during pet profile setup

**Most requested features**

- Ability to search for veterinarians by specialty (e.g., ophthalmology)
- Detailed review system for individual veterinarians
- Improved navigation with back button functionality
- Better organization and searchability of past questions and answers
- Dark mode option
- Persistent login to avoid repeated authentication

## Recent user reviews (10 of 97)

All indexed reviews: https://appshunter.io/ios/app/petcoach-by-petco/id799167181/reviews.md

### 5/5 — Incredibly Helpful

*2024-05-16*

My 7 month puppy has a growth on the top of her head that really concerned me. Family & friends said “nothing to worry about, probably a bug bite.” I’m glad I asked a vet through this app because she encouraged me to go to the vet. 

We just returned home from the vet, my pup has a tumor & we’re awaiting the biopsy results. It’s most likely benign but I’d rather know for certain. 

It. Is. A. Tumor! (Arnold humor for us old fogies lol)

### 4/5 — Excellent resource

*2022-07-30*

I really appreciate the knowledge gained from this app. Thr are a couple of UI oversights that are annoying, such as not being able to move backwards in your page history so you must retype your keyword search after reading every article. 

Nevertheless the content has filled many gaps in my knowledge of animal care and enabled me reduce veterinary expenses by resolving minor issues at home and teaching me how to identify & monitor for signs of trouble in due time to schedule appts and receive adequate veterinary support as necessary. 

The increased competency in petcare yields a much happier, healthier life for me and my best friends. I would recommend this app to any pet owner.

### 1/5 — Don’t Pay for Advice

*2021-09-23, version 2.9.69*

My dog had a growth that seemed to appear overnight. It was after hours, so my vet was closed, but I was anxious so I paid for a vet’s advice. The window of time for response was six hours, so I was asleep before I got a response that was generic and riddled with typos. “Might be cancer, might not be”. Save your money and just take your pets to the vet.

### 4/5 — Great Advice

*2021-07-14, version 2.9.68*

Thanks pet coach. They always give me great advice for my fur babies and save me tons of money at the vet by giving me an idea of what to ask when I get there.

### 1/5 — Used to be a great app, now all they want is money.

*2021-06-05*

I’ve had this app for around 4 years. At first, everything was free & I got my answer within a couple of hours. It was great. A while after, they started charging $5 for a question; which I understand. Now, they charge you $5 for the bare minimum & $20 if you want to add MORE THAN ONE PHOTO!!!! It’s absolutely pathetic how much their prices have gone up. The vets also reply in such vague terms & it’s almost the same exact reply for every question as well. Will no longer be supporting this app, & will not be recommending it to friends & family anymore. Disgusting behavior.

### 1/5 — Was told it was free to talk to a vet

*2021-03-06, version 2.9.68*

It’s a lie you can’t talk to a vet anytime

### 5/5 — Really helpful!

*2021-02-18, version 2.9.68*

This app is amazing a simple $5.00 i got to ask my question and a professional gave me an answer within the hour. Its perfect for not stressing your pets out with a vet trip and not stressing you out by breaking the bank. I would 100% recommend using this if you have any questions about your animals.

### 1/5 — Most frustrating app....

*2020-11-13, version 2.5.65*

This app is a total LIE.   Good luck setting up your pet’s profile it’s impossible to get the “breed” correct.   Get through all that by “skip this section” only to have to pay $5 for somebody, who knows, to tell me I should take my cat to a vet.  SMH

### 1/5 — Worst online vet ever

*2020-11-13, version 2.5.65*

I tried to explain to this vet that my dog had injured his leg and I wasn’t sure if it was broken or a torn ligament because he was fine for a few days and then suddenly had swelling and she tried to tell me that he had cancer/mast cell tumor!!! That’s crazy, I’ve been around animals my whole life and never had such a bad experience with a vet. Clearly uneducated “veterinarians” on this app. Wasted $20. Just go to a regular vet

### 1/5 — Hopefully deleting soon

*2020-09-09, version 2.5.59*

While I used this app for my last kitten recently I asked a question and the vet viewed it and as far as I know did not get back with me for my answer so they took $20.00 out of my bank account for absolutely no answer apparently will not be using this any longer. I want to thank the Vet that did get back with me the second time I asked the question!!😡😡

## Frequently asked questions about PetCoach by Petco

### What does PetCoach by Petco do?

PetCoach by Petco provides trusted veterinary advice from verified veterinarians and pet experts. You can ask questions about your pet's health, nutrition, behavior, or any other topic and receive timely answers. It also offers a library of vet-authored articles on pet care.

### How can I get advice for my pet?

You can ask a question directly to a verified veterinarian or pet expert. Before submitting a new question, you can also search the app's extensive database for existing answers to thousands of pet-related questions. This allows for convenient and immediate access to information.

### Is PetCoach by Petco free to use?

Based on the provided information, PetCoach by Petco is a free service. It does not mention any subscription fees, in-app purchases, or advertisements, indicating it is available at no cost to users.

### What types of pets are supported?

The app supports a wide range of pets. Experts can provide advice for various animals, including dogs, cats, guinea pigs, and even ponies. This broad coverage ensures that most pet owners can find relevant assistance.

### Can veterinarians diagnose or prescribe medication through PetCoach?

No, PetCoach by Petco is a service for answering everyday questions and providing advice. Veterinarians on the platform do not provide diagnoses or prescribe medications. For serious medical conditions or urgent care, users should contact their local veterinary hospital immediately.

## Version history (last 5 releases)

### 2.10.11 — 2022-12-05

- Bug fixes
- Accessibilities issue fixes

### 2.10.6 — 2022-05-17

- Bug fixes
- Accessibilities fixes

### 2.10.5 — 2022-03-01

- Bug fixes

### 2.10.0 — 2022-01-19

- Bug fixes
- New colors
- Features enhanced

### 2.9.69 — 2021-09-07

- performance improvements
- bug fixes

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## More apps by PETCO ANIMAL SUPPLIES STORES, INC.

- [Petco: The Pet Parents Partner](https://appshunter.io/ios/app/petco-the-pet-parents-partner/id1368715736)
- [Petco: 2023 Epic Achievers](https://appshunter.io/ios/app/petco-2023-epic-achievers/id1479995494)
- [VetPoint](https://appshunter.io/ios/app/vetpoint/id6476632033)

All apps by PETCO ANIMAL SUPPLIES STORES, INC.: https://appshunter.io/developer/1233252182

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*