# Petcove — user reviews

> 38 indexed App Store user reviews of Petcove by Furs N' Purs LLC, rated 4.40/5 from 403 ratings.

- Source: https://appshunter.io/ios/app/petcove/id6737795018/reviews
- App overview in markdown: https://appshunter.io/ios/app/petcove/id6737795018.md
- Rating breakdown: 5★ 290 · 4★ 49 · 3★ 27 · 2★ 14 · 1★ 23

## What do users think of Petcove?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 🚀 Convenient app integration
- 👍 Effective cleaning
- 👍 Odor control

**Cons**

- 🐛 Connectivity issues
- 🐛 Inconsistent app performance
- 🐛 Difficulty with large/heavy cats
- 🐛 Resetting of settings

**Commonly reported bugs**

- App not connecting to device
- Incorrect weight tracking for cats
- Litter barrel centering issues

**Most requested features**

- Customizable notification settings
- Improved data visualization in app
- Bag replacement reminder

## Newest reviews (12 of 38)

### 3/5 — Just okay

*2026-02-05, version 1.0.75*

It’s definitely nice to be able to clean the litterbox, and use the odor control, with the app; however I wish that the app would tell you when the litterbox is full.

### 3/5 — False advertising

*2025-08-07, version 1.0.60*

The ad shows that the litter box tracks the weight of up to 3 cats. The app looks nothing like what’s shown, and the litter box does not monitor weight or anything else. You lose all the data once a new day starts, so there’s no tracking or monitoring

### 5/5 — Great product

*2025-07-26, version 1.0.60*

Great product and exceptional customer support

### 5/5 — Amazing

*2025-05-14, version 1.0.1*

The best kept secret is a Petcove. The access from the app to see what’s going on, to know how much your pet weight- it’s incredible. I’ve yet to experience the entire use of the app, but I love it so far. #PetcoveLover

### 3/5 — Purrtek smart litter box

*2025-05-05, version 1.0.1*

The cycle for cleaning is kind of very slow. It’s difficult to tell if it is working fine or not because the clump stays so long before it drops. I hear strange screeching noise when the drum turns aside from the regular rotational noise.

### 3/5 — App works I think

*2025-04-14, version 1.0.1*

The app feels unfinished. Awkwardly able to navigate.

### 5/5 — Cat automatic box

*2025-03-13, version 1.0.1*

Is the best thing I ever bought for my cat. So easy and simple to assemble and the app updates you every single time. I love it!!!

### 5/5 — Concrete pee

*2025-02-09, version 1.0.1*

The only reason I  have given 5 stars is my cats concrete pee. 
This is due to my cat peeing same spot every time. “The machine isn’t able to break the large concrete clump apart so I have to go in with the scoop to break it into smaller clumps after I do that the machine works almost perfectly. I love the machine even with the small inconvenience it’s so much better than changing the litter box. Lastly no smell as soon as it runs the cleaning cycle you have just a light floral smell from the cleaning. I gave a 5 because the machine works as it should and it would work better if
My cat wouldn’t always pee in the same spot or pee so much at once.

### 5/5 — LOvE this!

*2025-02-07, version 1.0.1*

This is our first automatic litter box! We got a kitten about three or four months ago and started with the basic litter box litter, and a scooper my son, and I quickly realized what a mess and a pain and awful smell and awful sight. It was! This is also our first cat. We were in a hurry to find something that would alleviate all of those things. I searched lots of places and lots of different types of automatic litter boxes. This one was a little more less expensive than some of the other ones and I found it on Amazon for what said “used in new condition“ for less than half the price. Since I was only paying a little more than $150 for this one I thought I would go ahead and try it and see how I liked it. we just got it set up days ago and we love it! I absolutely love the app where when I’m at work I can periodically if I want check and see how often the cat is using it, as well as set the timer for cleaning and deodorizing. So far everything is running smoothly, and I am gradually growing more peace of mind that the litter box situation is taken care of itself. It is a huge relief to myself and my son. We also moved the litter box from the guest bathroom to an area downstairs that is in a small hallway leading out to the back patio. I was concerned that because the litter box isn’t completely enclosed that the smell would carry through from the back out into other areas of the house, but it has not! We are extremely happy with our new automatic litter box and I would recommend this to anyone who is thinking about it or on the fence.

### 5/5 — No fuss no muss

*2025-02-07, version 1.0.1*

This cat box is great for the family. The cat loves it! There’s less effort and no bad smell YES!!!

### 4/5 — Not as easy as it looks

*2025-02-05, version 1.0.1*

The auto scoop feature does work really well. Not all cats like it and that causes problems. There is no check bag feature. YOU must do it yourself. And then top off the litter. Be sure to replace the bag before replacing the litter. You will never have enough room in the bag. With 2 cats, 3 days is long enough. 4 days is too long. I’ve tried to figure out the other features and some of them look useful. However I have to unplug the unit every time to change the bag or it will start cycling without a bag if I’m not done. It doesn’t know that the door is open even when I tell it I’m changing the bag. Put your litter in before plugging back in. It will auto level and center the barrel if you don’t move the barrel or else you will have to center the barrel too before plugging back in. The other feature that is good is the infrared sensor. I give it 15 min to clump between each cat’s use. Make sure you check and clean the rubber liner when you replace all the litter. This task is WAY harder than if you had a std tray litter box unless you have a scissor jack underneath the platform so you don’t have to kneel down and crouch over to get inside the barrel. Or you can build a holder for the barrel, remove the waste litter first and then pick the barrel up and put it on the holder to clean. Put a new bag in. Replace the barrel and center it. Fill with litter. Plug in and once it levels the litter turn on the infrared sensor. Sometimes I think it would be just as quick to clean a tray. But if you’re gone for 2 days at a time this is a good solution.

### 4/5 — 2@ 17 pound cats

*2025-01-31, version 1.0.1*

It’s taking my boys along time to transition from Litter Robot to this new smaller interior one.
But after following all the kind guidance from your staff
The boys seem to be doing better with it every week that passes by!

## Most critical reviews (10 lowest-rated)

### 1/5 — No health reporting like advertised

*2026-02-05, version 1.0.75*

In the picture on Amazon it showed it reported health info such as weight does not do that nor does it report every visit

### 1/5 — Auto cleaning doesn’t work

*2025-12-12, version 1.0.60*

Bought this new and out the box it will not run a self cleaning cycle. Not happy at all

### 1/5 — Invasive notifications

*2025-07-25, version 1.0.60*

There is 0 way to customize notification settings in the app. With multiple animals the notifications about how offen they use the litter box and cleaning cycles are way much.

### 1/5 — Not happy with any aspect of this whole system

*2025-03-09, version 1.0.1*

I have had this system now for several months and get more and more unhappy with it. It is definitely not made for a big cat, much less one that likes to dig. 
The new app has made it even worse. As many times as I change the settings they reset by themselves.

### 1/5 — Not very useful..

*2025-01-03, version 1.0.1*

I have two cats & it only gets one of their weight… one of them is 2 pounds which DOES show and my other is 6 pounds & it doesn’t show at all. I have no issues with the robot itself other than it tweaking every blue moon. The app could be more informative and useful.

### 1/5 — no sirve el app

*2024-12-22, version 1.0.1*

no esta conectando 😡😡😡 y se supone que la compre para que limpie sola

### 2/5 — Not big enough

*2026-03-27, version 1.0.75*

This is only big enough for a very small cat. My 12 and 14 pound cats will not get in.

### 2/5 — App has issues with connectivity

*2026-01-21, version 1.0.60*

Have to reset app a lot for connection issues. Not very fluid.

### 2/5 — Support is lacking

*2025-09-03, version 1.0.60*

I find the lack of tech support frustrating. The box keeps going offline and the weights of the cats fluctuate dramatically.

### 2/5 — App needs to request local network

*2025-06-15, version 1.0.1*

The app needs to request local network access but doesn’t. Their instructions are to manually give local network access but you can’t unless the app requests local network.

## Most praised reviews (10 highest-rated)

### 5/5 — Purrtex Max very good quality

*2026-04-24, version 1.0.75*

I found the automatic cat litter machine to be easy to set up. The app makes it easy to manage and monitor. Easy to empty and has drawstring bag in catch tray to dispose of without mess. I really find the machine well built and with multiple cats it’s a real time saver.

### 5/5 — Great option

*2026-04-23, version 1.0.75*

Our cat didn’t like the enclosed one as they grew up, they kept waiting to use the normal litter box for our older mainly outside cat. This option allows for smooth transition and they both don’t feel closed in with. Great way to have an automatic cleaning litter box that is close to a normal litter box. Nice you can set how long before it cleans after use too.

### 5/5 — Change is good

*2026-03-28, version 1.0.75*

It might be to early to comment on the quality, dependability, and service.  But so far exceeds my expectations.  Previous owner of 2 most popular and expensive brand.

### 5/5 — Mocha Bean approved

*2026-03-08, version 1.0.75*

Took the super old smell bad litter box out slid this one in and to my surprise it’s WiFi with an app . Got that hooked up set the time for 5 mins after . And my cat loves it . Used it right away . I love it at 77 I no longer have to sit on a tiny stool to scoop daily just open pick the bag up and toss . Why did I wait so long lol

### 5/5 — Purfect

*2026-01-09, version 1.0.60*

I wasn't sure at first that Sir Wayne was going to like it. He seemed very hesitant at first and now I think he's accepted it and actually likes to watch it work it's hilarious. Would definitely recommend! 
My only con is that it would be nice if the litterbox tray was stainless steel instead of plastic for better sanitary reasons but other then that it's purfect.

### 5/5 — The BEST AUTOMATIC LITTERBOX!!!!

*2025-12-24, version 1.0.60*

I reviewed hundreds of models and spent countless hours researching.I’m a real cat mom this has a lifetime warranty this model has everything tech except a camera. No smell hands free with ion deodorizer no filters to deal with. Best decision I ever made and you will agree,can handle 3 or more felines I only have 1 but from using it over 2 months I can confidently rate this model cat ears limited addition only 5 stars I would rate it higher if I could it’s a 100/100 for my furbaby and household!!!!!!!!!

### 5/5 — Game changer!

*2025-10-26, version 1.0.60*

The best cat litter box I have ever purchased, I wish I had bought this one 10 boxes ago, it would have saved me a lot of money! Cleans excellent and I love that I can set the time I want it to clean after my cat exits. Very quiet and really there’s virtually no smell! I use Pretty Litter with mine and I have yet to see feces in the box, it scoops it all away every time! I would buy this one again and again!

### 5/5 — Best

*2025-10-21, version 1.0.60*

Love it it works really good

### 5/5 — Verne

*2025-09-04, version 1.0.60*

I love that my cat doesn’t have to walk in dirty litter if I don’t have time to clean it every day. My son has one and they love it. So I tried it and they are awesome. Highly recommended it

### 5/5 — Outstanding product, EXCEPTIONAL Customer Service!

*2025-08-14, version 1.0.60*

Works great, if you have any problem, call Customer Service they go above and beyond! I am totally satisfied!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
