# Peter England — user reviews > 20 indexed App Store user reviews of Peter England by ADITYA BIRLA FASHION AND RETAIL LIMITED, rated 4.59/5 from 1,720 ratings. - Source: https://appshunter.io/ios/app/peter-england/id1576511166/reviews - App overview in markdown: https://appshunter.io/ios/app/peter-england/id1576511166.md ## Newest reviews (2 of 20) ### 1/5 — Issue with refund amount *2022-04-25* I have returned my product still I haven’t got my refund amount..I have raised a complaint regarding the same but there is no response from the customer care…it is almost 2weeks since I returned the product.. can you please look into it ?? **Developer response:** Hi, Sorry to hear that! We request that you please help us with your order/shipment number as a revert of this comment or at happytohelp@peterengland.com. We will get back to you at the earliest. ### 1/5 — App crashes and unfair deal *2022-03-04* My classic points of rs 1023 has been deducted and never get back after i cancelled my order . Tried to reach customer care but they didn’t respond. Brand offer such response is shame. **Developer response:** Hi, Sorry to hear that! We request that you please help us with your order/shipment number as a revert of this comment or at happytohelp@peterengland.com. We will get back to you at the earliest. ## Most critical reviews (10 lowest-rated) ### 1/5 — Express Delivery my A**…it’s been 4 days and my order is still in confirmed/received status *2024-04-23* ETA for delivery was 23rd April and my order is still in confirmed status. They did not even ship the product yet and claim express delivery in 2 days. What a joke! **Developer response:** Sorry for the inconvenience caused. We want to resolve this for you as soon as possible. Please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us @ happytohelp@abfrl.in to resolve this on priority. ### 1/5 — Worst experience ever, while returning a product. *2023-08-02* Never use this app to make any purchase their post sale service is worst I have ever seen with any brand. I have initiated the return 4/5 times the delivery doesn’t even attempt to pickup and updates the status as “not attempted” I mean what kind of delivery partner these guys have. Called Customer service 4/5 times, twice raised the concern on chat support, have sent escalation email to the e-commerce head, these are all of no use. Today I got a message refund processed for my order for ₹0 and the height of all this is the order screen in the app is showing product,picked,returned and refunded. Feels like these guys running a fraud having such brand name and no proper service in place. Never buying any product now on. **Developer response:** We are sorry for the inconvenience caused. We are working on improving our customer experience. If you need any further assistance, please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us @ happytohelp@abfrl.in ### 1/5 — Refund not initiated *2023-01-05* I have refunded a product on 29 th of nov and today is 5 jan haven’t received my refund yet No customer support No reply from the app no email its been more than 35 days and they still doing quality check ### 1/5 — No customer care *2022-12-16* It has been more than 30 days and my product has not been picked up. They dont have customer care contact number. They only communicate through mails. Dont ever order from app use myntra or buy directly from store ### 1/5 — Very bad experience *2022-12-03* I places my first order on Peter England but I had to place a return request. It has been more than a week and the pickup hasn’t happened. The customer care is not responsive and there’s no option for calling or live messaging customer service. I had a really bad experience whereas return & refund is so smooth on other platforms. ### 1/5 — Worst return the product experience *2022-11-23* I have placed an order and due to sizing issues wanted to return the product. Initially return was scheduled, but the pick-up agent haven’t accepted the product. I have raised multiple cases with PE team till now no one has contacted, I am not able to return the product and this shopping app is one of the worst and not user friendly!! ### 1/5 — No customer support *2022-11-22* There has been no customer support on the app i have not been able to return the order after placing the request please provide me the solution and the refund asap ### 1/5 — Return of product *2022-10-18* Returning a product to complicated. You don’t get to know when is the pickup person is coming. For me the pickup person came but said the item is big so someone else will come. That someone else came after two weeks unannounced when I was in office, so couldn’t return. If you feel like reaching out to PeterEngland to seek help or support, then all the best, because you just can’t reach them easily. It was my terrible first experience with this app. I am never going to order anything from here, that’s my take. ### 1/5 — Very slow leggy app , No customer care support *2022-10-11* If you face any problem then no one supports you because they only have message option no customer care call support. And If working too much slow , if you apply any filter then if you open a product and take back to previous menu then you need to apply filter again which is spoil your shopping experience . ### 1/5 — Peters England online support is worst *2022-08-17* I bought 2 items from PE , they have given me one reworked product and one used old product and while trying for return there delivery guy didn’t come but updated three false attempts and not picking up call also, so return is also not possible. Worst part is there is no helpline number for online purchase and through emails they don’t communicate. Waste of money , 0 star. ## Most praised reviews (8 highest-rated) ### 5/5 — No brand *2026-01-16* Super excited shopping in store ### 5/5 — Much better improved user experience *2023-04-03* Enjoyed shopping ### 4/5 — Make it compatible to iPad *2021-10-31* Graphics of this app need to be improved greatly and also clarity of clothes in bit blur, plz provide customers care no.. **Developer response:** Hi Balaji, thank you for bringing the same to our notice. We have noted your feedback, and we will improve our services based on the same. We are committed to providing you with the best shopping experience. Customer Care email ID is appfeedback@peterengland.com ### 4/5 — Back button not working *2021-10-31* Back button not working in app **Developer response:** Hi Sir, thank you for bringing the same to our notice. We have noted your feedback, and we will improve our services based on the same. We are committed to providing you with the best shopping experience. ### 3/5 — List reload *2022-10-10* When I click back button from product details page, the product list page reloads and throw me to the first item on the list. ### 3/5 — Need to improve *2022-08-21* Once v choose the color and size in filter it does not remain same if v click one shirt to view and v go back , it again came to first page which is unfiltered so v need to keep on filtering for every single view ### 2/5 — Unable to add products in the cart *2025-01-21* I have just installed the app in my mobile and I am not able to add any product to the cart, everytime I try to do that the pop up arises saying oops something went wrong. What should I do?? **Developer response:** Sorry for the inconvenience caused. We want to resolve this for you as soon as possible. Please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us with the screenshot and your registered mobile/ email id @ happytohelp@abfrl.in to resolve this on priority ### 2/5 — Never Buy from This *2024-06-30* Never buy from this app, Products are good but they are using one of the worst delivery partners. They daily mark fake status that Premises is Closed and this is 3rd day, Blue Dart has one of the worst delivery services. I called that Delivery Partner 2 3 times but Daily he has only one statement “today you will get” “my vehicle is broken”. During all these I got zero support from ABFRL ON CUSTOMER SUPPORT. **Developer response:** We are sorry for the inconvenience caused. We are working on improving our customer experience. If you need any further assistance, please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us @ happytohelp@abfrl.in --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*