# PetFetch - Pet Organizer — user reviews

> 315 indexed App Store user reviews of PetFetch by Michael Peterson, rated 4.30/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/petfetch-pet-organizer/id590313331/reviews
- App overview in markdown: https://appshunter.io/ios/app/petfetch-pet-organizer/id590313331.md
- Rating breakdown: 5★ 9 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 2

## What do users think of PetFetch?

Overall sentiment: neutral

**Pros**

- 🚀 Organizes pet info
- 👍 Useful for pet owners
- 🤖 Comprehensive features
- 💡 Ability to add photos

**Cons**

- 🐛 Crashes frequently
- 🔍 Difficulty finding/saving vet info
- 🕰️ Lacks flexible medication reminders
- 🚫 Forced account creation

**Commonly reported bugs**

- App crashes when trying to add location for appointments
- Loses user data after updates
- Inconsistent behavior with saving vet information

**Most requested features**

- Add ability to schedule vaccine/medication reminders
- Improve vet information management
- Allow hiding/retiring pets
- Provide better support/communication channels

## Newest reviews (15 of 315)

### 2/5 — Super Glitchy

*2022-08-26, version 4.3*

I downloaded this app to try to keep track of my dogs’ vet appointments, vaccinations, etc. When I found I couldn’t add more than two pets, i went for the paid subscription. I have no problem paying for quality apps and this seemed like a bargain. Except it has a lot of issues.

For medications, you can’t put in reminders for anything other than daily. So if I need a reminder for heart worm  preventative every 28 days, that is not an option.

It won’t save my vet as default. Sure, it says it’s saved, but when I try to save that vet for another dog, it says I have no vet saved. Seems kind of dumb to have to re-enter the same vet info for each of my dogs and then save as default separately. This app doesn’t seem to be geared towards pet owners - maybe dog sitters?

When I try to enter a location for an appointment, the app completely crashes. 

So, this is good in theory but needs a lot of updates to be in any way useful.

### 4/5 — PetFetch Pro

*2022-07-23, version 4.3*

If I go with the pro version will I have a recurring charge?

Your app organizes a lot of information for owners! 

Thank you!

Kristy

### 4/5 — Good so far despite calendar glitch

*2020-12-26, version 4.3*

Easy to use and pretty comprehensive. However, it crashes when you try to add a location to appointments.

### 2/5 — Reminders don’t work

*2020-06-20, version 4.3*

I like the set up. However, in the free version, reminders will not let you change the frequency from daily. I don’t know if this will work in the paid version or not. 

It also seems there’s no way to contact the developer, and there have been no updates for two years, so my guess is this app is no longer being supported. So why would I spend money on an app not being supported on a slight chance that the feature I want most might work?

### 2/5 — Not what I expected

*2019-10-14, version 4.3*

Im able to use the scheduling feature, but I am NOT able to add a location with the map feature AND I am not able to add any pictures of my pets.  I’d be happy to change the stars on this as soon as it gets fixed...

### 2/5 — Pretty Good But Crashes

*2019-07-02, version 4.3*

I find this app very useful. I do think it is more made for people that handle a ton of other people’s pets such as trainer, walker, sitter, etc. But I am none of those things and I find it useful. However, it does crash fairly often, as in multiple times in a 20 minute period.

### 2/5 — Crashes every time, can’t even open the app

*2019-03-21, version 4.3*

When I first downloaded the app, it was great and I loved it! However, every time I try to open it now, it waits like it’s loading and then crashes. I can’t see any of my pets information anymore and it won’t let me open the app. I’ve tried deleting and redownloading but nothing works. Disappointed because this would’ve been one of my regular apps :(

### 2/5 — Not working

*2019-02-15, version 4.3*

I really like the concept of this app.  However I cannot add photos for all my pets. Only some of them.  Can’t figure out how to get support

### 5/5 — Simple app

*2018-10-13, version 4.3*

Great simple app for keeping pet details. I use it as a pet owner and pet sitter. Would like to see a checkbox for Desexed and space for microchip number.

### 2/5 — Don’t rely on it

*2018-10-06, version 4.3*

The app is great for logging data. There are some logic issues like you can add a weight record without having to go into edit mode (seems backwards). But the biggest issue, after 8 months of logging weights photos medication and vets meeting I opened it today to add a new weight entry to find the whole thing gone. Not only is there no individual data entries there is no dog record to even assign them to. 

To top it off there seems to be NO way whatsoever to contact anyone for support at all.

### 5/5 — The Improvements Made Deserve 5 stars

*2018-08-24, version 4.3*

I’ve had his app for awhile now. I originally wrote a review because I was disappointed that I could not reset my password. But the improvements that’s been made since, including resetting your password through the app, are great. The app is very easy to use and easy to keep track of everything about your pet

### 4/5 — Only one more thing

*2018-08-24, version 4.3*

Yes this app is very good and simple but ... the option for the medication repeat doesn’t have monthly.  All medication have to be daily... there is the only thing missing for this app right now... 
if the developer fix that... it’s going to be 5 stars and 6 if we could.

### 2/5 — Excellent in theory, but notifications don’t work right

*2018-07-02, version 4.3*

It lets you put all your 1 animal’s info in on the free version, and track their weight and such, but the repeating notifications for appointments and medicine don’t work right. After the initial date, they don’t show up in “Reminders.” So you still need to leave the app for that, or be ready to miss a dose of medicine.

### 5/5 — Highly Recommend

*2018-01-30, version 4.3*

Amazing app that I highly recommend if you have pets. $5.99 for a yearly subscription is a great deal for all of the services it provides. Absolutely incredible app that I highly recommend.

### 4/5 — Great App!!!

*2018-01-14, version 4.3*

I love this app! It’s a quick and easy way to gather your pet’s information. The only thing that I don’t like about this app is that in order to have over three pets on the app, you have to pay for a subscription, and since I have four pets, I can only list three of them. The add asking to subscribe on the home screen is also a little annoying, but overall, wonderful app!

## Most critical reviews (10 lowest-rated)

### 1/5 — Não mesmo.

*2021-05-29*

App que te obriga a cadastrar e-mail para usar é muito chato. Vou procurar outro melhor.

**Developer response:** Hoje em dia, existem pouquíssimos aplicativos que funcionam apenas offline. Compreendo a sua preocupação, mas, para a maioria dos usuários, essa é realmente a melhor opção para garantir que seus dados permaneçam acessíveis ao trocar de dispositivo ou caso esqueçam a senha. Sinto muito saber que isso não funcionou para o seu caso de uso.

### 1/5 — No privacy. Online app.

*2020-02-10*

It is just an online app!? You need to create an account, giving them your real email.
Scam to collect emails. Don’t use it !
Already uninstalled it, and marked to never download again anything from them.

**Developer response:** Yep, using an email for login is pretty common. I assure you it isn't a scam =)

### 1/5 — Buggy?

*2019-02-09, version 4.3*

I really want to write a legitimate review but I can’t seem to get this app to work right. I can only add 2 photos total it seems. It doesn’t tell me I can’t add more but they don’t seem to appear when I upload them? I wanted to see how it would be for using it for a cat rescue but we have 21 cats! I am not going to pay for it without knowing if it works or not first for what I need it for.

### 1/5 — Needs fixed or something

*2018-08-26, version 4.3*

So I got a PetFetchid just the other day and when I found the app I tried to login to it with my account that I set up and it will not let me into the app. If I could I would totally not rate it with a star at all. Most likely returning it

### 1/5 — Help!

*2018-05-07, version 4.3*

How do I change the medication frequency? My pup is on  medications. Some she gets every 12 hours, some every 8 hours and some only once a day.

### 1/5 — Where is the developer?

*2017-12-11, version 4.3*

I haven’t been able to find support for this app. I’m unable to contact support within the app or via the app support link in the App Store. 
I requested a refund on the same day I purchased this app ... for the 1 year subscription an was unable to get a refund because it wasn’t eligible for a refund?!!

### 1/5 — Bad bad app

*2017-11-16, version 4.3*

I now come to see my three pets, when their vaccines are due, and two have disappeared (with all of the info) and they tell me I have to pay. For an app that WAS NOT GOOD TO BEGIN WITH. Horrible start, this is NOT the way to go.

### 1/5 — Latest Update

*2017-11-04, version 4.2*

Regarding the latest update which adds advertising in search of a subscription for the reason of paying for server space etc... while I see that point $8.99 is insane to ask for your services per user. I would be willing to pay $1.99 tops for the amount of times I open it each year. I do like the app however your gouging now makes me revert to an alternative app should I find one. If not I’ll just keep track of my pets vacs on google docs rather than pay that much.

### 1/5 — Suddenly stopped working!

*2017-08-17, version 4.0.2*

I was using this app for all my clients' pets information. Loved the fact that as a dog walker, I had all important info on all the dogs I walk on my IPhone  unfortunately, The app no longer works. i can't update of add any information at all anymore. Fortunately, I still have old info, but will have to find another app to work with. Tried emailing the help desk from the app but have no idea if it has been received. Too bad, this was a good app when it worked.

### 1/5 — Not working properly

*2017-08-02, version 4.0.2*

I have my pets information but when I want to edit it doesn't let me. I can't change vaccine dates or medications

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent Pet app!

*2026-04-28, version 5.1.3*

It’s very easy to use and has a lot of features to keep track of medications and appointments and my favorite photos and other things

### 5/5 — Best Pet App EVER

*2026-04-17, version 5.1.3*

PetFetch is excellent in so many ways; from allowing photos to be added, a notes section and veterinary/medical information, it is the perfect tool for anyone who feels their pets are more than pets...they're family. 
While the app itself is impressive, the best thing about PetFetch is the customer service and support. I emailed them after thinking I'd lost all my information, and Michael not only responded within hours, but he retrieved my original account information and reset my account (he painstakingly looked up the pet names and other info I provided), and he did it all within the day. I couldn't be more pleased--they're deserving of much more than a 5 star rating!

### 5/5 — Awesome App & Support

*2026-04-05, version 5.1.2*

Easy to use and stores all the info I need to track my dog’s overall health. Excellent support provided by PetFetch to research and resolve a password reset issue. Will recommend to all my friends!

### 5/5 — Brilliant support

*2026-04-05, version 5.1.2*

We were using this app for a couple of years with no problems and thought it was great. 
Suddenly it’s been updated  without notice and we had lost all our customers data after contacting support it was fixed. Brilliant

### 5/5 — Best Pet App!!

*2026-03-27, version 5.1.2*

I have used this app for years and absolutely LOVE it. It allows me to easily keep track of all that is important in terms of my pets’ health. For me, definitely one of my more important apps.

### 5/5 — on second look…

*2026-03-26, version 5.1.2*

After a response from him, i decided to give the app another try once the developer answered my concerns.  

On doing so, i’m happy to give this app a 5-star rating for capturing information about my fur babies!  It’s easy to use and has a number of great features, such as local supplier lookups.

Thanks for making this app available!

### 5/5 — Nice app

*2022-01-25, version 4.3*

Nice app, I will suggest in vaccination record be able to add screenshot, so I can upload the actual vaccination record if I need to show it somewhere

### 5/5 — All that I need in a pet app

*2021-08-07, version 4.3*

I can’t think of anything it doesn’t have that I need. It’s worked for me for years.

### 5/5 — Useful and very good

*2020-01-29, version 4.3*

PetFetch is the best application in Pet Health Apps category: it has a logical, simple interface, has no unnecessary functions and is very pretty.
I am waiting for the update, even for the paid version.

PetFetch to najlepsza aplikacja w kategorii Pet Health Apps: ma logiczny, prosty interfejs, nie ma zbędnych funkcji i jest bardzo ładna.
Czekam na aktualizację, nawet na wersję płatną.

### 5/5 — Top App😊

*2019-07-15, version 4.3*

Awesome app! Fantastic features and a must have for pet owners. The developer is very helpful and quick to assist with any issues. I highly recommend PetFetch 👍

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*
