# Petfinder - Adopt a Pet — user reviews > 391 indexed App Store user reviews of Petfinder by Nestlé, rated 4.83/5 from 57,700 ratings. - Source: https://appshunter.io/ios/app/petfinder-adopt-a-pet/id557228073/reviews - App overview in markdown: https://appshunter.io/ios/app/petfinder-adopt-a-pet/id557228073.md - Rating breakdown: 5★ 45,911 · 4★ 3,970 · 3★ 840 · 2★ 301 · 1★ 530 ## What do users think of Petfinder? Overall sentiment: neutral **Pros** - 💕 Amazing app for finding pets - 👍 User-friendly interface - 🐕 Helps find perfect pets - 🙌 Great resource for adopting **Cons** - 🐛 Crashes and freezes frequently - 🔍 Insufficient search filters - 🔁 Favorites list issues - 🇨🇦 Limited support for non-US locations **Commonly reported bugs** - Deleted pets reappearing in favorites - Inaccurate breed and size information - Inconsistent login and sign-in experience **Most requested features** - Option to exclude certain breeds - Ability to search by state or extended distance - Sync favorites across devices - Reporting system for non-responsive shelters ## Newest reviews (10 of 391) ### 3/5 — Not User Friendly *2026-08-13, version 2.118.5* Always has a problem with my network connection even when my network connection is fine. When I try to filter for house trained dogs, it shows me dog’s that AREN’T house trained alongside those that are. When I send links to other people in my family, the link takes them to the website and the website has MORE information than the app even though we’re looking at the same exact pet profile. If I have to download the app to use PetFinder and have favorites, it should make the search for a pet easier and I should have access to the same information, if not more information, than what’s on the website. Also, even when I modify my search I just keep seeing the same dogs over and over again (some with more than one listing for the same pet). There should be some sort of vetting system from the app itself to make sure that there are no repeat pet profiles because it is really irritating to have X amount of results come up for my search and have like 5 results one after another be the same dog. There’s not really a comparable app to PetFinder so I’m going to keep using it, but it could really use some improvements. ### 2/5 — Some pictures are over a year old *2026-07-31, version 2.118.5* Will be happy to take this review down when this is rectified. Pet finder should be a great resource but with many pictures three months, four months even over a year old? ### 3/5 — Frustrating! Info not saved *2026-07-30, version 2.118.5* I have tried to update my info and either it looks it took but search results are across the country . OR it apologizes that it cannot save. A waste of time!!!! ### 2/5 — Love the concept of this app, but way too many glitches somebody needs to shape it up *2026-07-29, version 2.118.5* We are looking for a dog to adopt. The concept of this app is great in fact we found our last dog on the site 13 years ago. However, there are so many glitches. We have spent time creating favorite list only to find that the dogs we removed back on the list, there's no way to filter your favorites, shows dogs from hundreds of miles away even though we selected 100 mi radius in search criteria and too many more glitches to list. I wish the developers would fix it because probably a lot of dogs aren't getting adopted because of the glitches. It does not seem like someone has put in the effort to really make this app work. These worthy dogs deserve better, please fix the app. ### 4/5 — Perfect,but *2026-07-19, version 2.118.5* I love it but I wish you could edit what personality of cat you were looking for because if you want a cat that would put up with anything I would like to be able to put that in and if you want a cat or dog that loves to cuddle, I’d like to be able to put that in search as well ### 3/5 — Okay app but needs developer attention. *2026-07-17, version 2.118.5* App is very useful but buggy. It says my account information isn’t complete but when I try to complete it, it says unable to complete task. The search function bugs out constantly too causing you to either lose your search or have to start all over again. ### 1/5 — App won't open *2026-07-15, version 2.118.5* Says I need to run an update to get it to work, but I literally just downloaded it lol. There's no update. ### 1/5 — Terrible *2026-07-10, version 2.118.5* The app doesn’t load it is slow needs updates won’t let you delete your account. Find another app a newer app. ### 2/5 — Seems a little buggy *2026-07-05, version 2.118.5* This app has so much potential, but it keeps tripping over itself. While trying to update my profile and my ideal pet search criteria, I kept getting multiple errors that simply said the information couldn’t be updated. Really? The developers should check the error logs and fix what is broken! ### 1/5 — Keeps asking to update… but I have updated *2026-06-26, version 2.118.4* The app keeps showing a screen asking me to update; I got to update in App Store but it’s updated and says open, I can’t use the app ## Most critical reviews (10 lowest-rated) ### 1/5 — pet finder sucks *2026-08-28, version 2.118.5* the website is slow and buggy and it keeps listing unavailable pets as available. my heart was broken twice in a row after being unable to adopt the 2 cats of my dreams and now i don’t even wanna get one anymore. i have been crying the entire morning. ### 1/5 — Doesn’t work *2026-08-26, version 2.118.5* The app doesn’t work. Keep trying to do the pet owner profile to match with recommended breeds but nothing works. Hope they fix it soon as it’s not useable in the current format. ### 1/5 — Have to agree to let them share/ sell your information *2026-08-24, version 2.118.5* Just in order to sign in or sign up or even use the app you have to give up your rights to the information that they will sell. Another way of giving up your rights. ### 1/5 — Worst app ever *2026-08-15, version 2.118.5* This is the worst app I have ever used. Maybe decrease the amount of add junk and your app would work like it is supposed to. Sad too because this is a needed resource for animals who need homes. Do better. ### 1/5 — No safeguard from scammers *2026-08-09, version 2.118.5* There are scammers on here with fake pics and require deposits before you even get to see the pet in person. I wonder how much money was scammed from people on here ### 1/5 — DELETING APP *2026-08-05, version 2.118.5* Lots of bugs to fix, regularly unable to see available pets. Browser version is still much better. Cannot see favorite pets. Very disappointed. Update: this app has not been fixed. VERY unimpressed. Animals need homes and this app is not able to be used. ### 1/5 — Great cause, godawful user experience *2026-08-02, version 2.118.5* This app is so glitchy, works 50% of the time MAYBE, and made me nearly give up my rescue dog search because it was so bad. Get up and grab your computer if you want to use this service, it’s not worth the frustration to download this app. ### 1/5 — Very annoying *2026-07-29, version 2.118.5* Everytime I find a dog - even after updating my location many times, it is over 500 miles away from me. It also logs me out every use. ### 1/5 — No contact *2026-07-25, version 2.118.5* I had the Petfinder app a few years ago and decided to try again when looking for another furry member of our family. Everyone is so adamant about “adopt don’t shop”-which is what I was trying to do. But much like a couple years ago, shelters do not contact you when sending an inquiry. I found a pup I liked back then, sent the adoption form-nothing. I saw the exact same puppy, no updated photos, still listed to this day. I decided as a test to email about him again. Still no answer. They really must not want these animals to find a home. I own my house, have a huge yard surrounded by a 6ft privacy fence, am an experienced dog owner who vets, neuters and takes care of her animals so it’s not issue of responsibility. I ended finding my pup on Craigslist. So sure give it a shot, the pets deserve it. Good luck though finding a shelter that actually wants these animals to have a good life because they seem to discourage rather than promote. ### 1/5 — Useless search *2026-07-23, version 2.118.5* I had tried to get til his app to work several times. The search filters are promising but the app serves up results that are unrelated to the parameters I entered. Animals outside the geographic area, breeds I didn’t ask for. Super frustrating! ## Most praised reviews (10 highest-rated) ### 5/5 — I love looking at the animals on this app 100% 5 ⭐️⭐️⭐️⭐️⭐️ *2026-08-22, version 2.118.5* My fav I probaly Lila ### 5/5 — good *2026-08-11, version 2.118.5* very good place to find cute animals ### 5/5 — Excellent pet sourcing app *2026-08-04, version 2.118.5* Thank you Petfinder for helping us find and adopt our two new cats! What a wonderful resource! ### 5/5 — WOAH *2026-07-31, version 2.118.5* this app is just fun too be on,i get to see cute ahh kittens and some have funny names ?! 6/5 stars ### 5/5 — Lag *2026-07-27, version 2.118.5* Great app but it lags a lot ### 5/5 — The very best resource *2026-07-25, version 2.118.5* Best dating app for pet and owners. ### 5/5 — Amazing *2026-07-24, version 2.118.5* Gonna get a cat or dog maybe a rabbit ### 5/5 — Love this app *2026-07-13, version 2.118.5* I found two Chihuahua and mini pincher mixes on this app for my mom for Christmas in 2015 even though I lost her in 2020 I’m still raising the two little girls if it wasn’t for this app I wouldn’t have found them ### 5/5 — Amazing! *2026-07-03, version 2.118.5* This app is great to find and adopt animals of many kinds. Very easy to use and has very cute animals up for adoption. The only thing I wish was different was that every animal has there adoption fee listed in their bio. ### 5/5 — YESSSIR *2026-06-26, version 2.118.4* I love this app it helps me find my dream dog!!! I recommend this. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*